St Mary's Court Care Home

Deanery Hill, Bocking, Braintree CM7 5SR
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9.5 91 Reviews
  • St Mary's Court Care Home, Braintree
St Mary's Court is a 90-bedroom care home situated on a gated 8 acres of picturesque greenery in Braintree. With an award-winning chef and activity coordinator, each resident experiences exceptional dining service delights and captivating activity programmes.

The care home boasts a delightful BBQ pit, perfect for summer parties and events, a convenient onsite Minibus for outings and hosting the Joy Birds Dementia Friendly Club that fosters inclusivity and community engagement. Every day brings a new array of activities, complemented by the convenience of an onsite Café/Bistro and a dedicated Hairdresser, ensuring that residents feel happy and comfortable in their homes.

The care home exhibits a wonderful banquet hall perfect to celebrate special occasions, and quiet lounges, allowing residents and family members to relax and unwind. 8 friendly and beautiful peacocks also live on and roam the grounds.

With 10 passionate activities team at the helm, residents have the choice to partake in various engaging movie nights, quiz evenings, arts & crafts workshops, exercise classes and meaningful charity events. Conveniently located, amenities are just a short stroll away, allowing residents to enjoy a fulfilling and vibrant lifestyle.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1500
  • Self-Funded Residential Dementia Care: £1500 – £1500
  • Self-Funded Nursing Care: £1600 – £1600
  • Self-Funded Nursing Dementia Care: £1600 – £1600
  • RESPITE Self-Funded Residential Care: £1700 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1700 – £1700
  • RESPITE Self-Funded Nursing Care: £1800 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1800 – £1800

Fees are subject to an assessment of individual needs.

These prices are only a guideline, please contact St Mary's Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Hazel Joseph (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (90)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (90)

Visiting

  • Family and friends always receive a warm welcome. Please see website for visiting protocols during the Covid-19 pandemic.

Parking

  • There is on-site parking.

St Mary's Court Care Home Reviews (91)

Total of 91, showing 21-40
9.5

St Mary's Court Care Home has a Review Score of 9.5 (9.526) out of 10, based on 24 reviews in the last 2 years. Over all time St Mary's Court Care Home has 91 reviews.

Overall Experience

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  • 16
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Date Published

91
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Review from J V (Daughter of Resident) published on 5 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The care given to my mum in St Mary’s started off great, but sadly in recent months, it has declined significantly. Recently my mother was left sitting unaided and alone in an unsuitable hard chair in the middle of her room for approximately 1-11/2 hours, she had no alarm, was inadequately dressed and
left very uncomfortable and in pain! Personal hygiene for my mum has not been met, and waiting times for personal care have grown progressively longer. Personal needs are not met, and long lengths of time when she has not been monitored. Poor assistance regarding mealtimes. Cold and delayed meals. The list goes on. Why have I not complained you may be thinking? I have on many occasions, putting complaints to management in emails (which has never been responded to or addressed) I would definitely not recommend this care home.

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Review from Penny W (Daughter of Resident) published on 6 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Firstly I want to say how lovely and supportive all of the staff have been. Nothing is too much trouble! The bistro was a life saver, I was living on coffee, biscuits, chocolate and crisps. The problem I found was at the weekends it was closed, I was like one of the residents sleeping in my father's
room. Other visitors didn't have that luxury and some could only come at weekends. There definitely wasn't enough staff on nights and weekends.

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Review from H L (Friend of Resident) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely visit again this week, from the friendliness of the admin staff as always, the new faces in the office that appear to be listening, approachable and act on concerns, to the care staff on duty today on beech, chatty, friendly, smiling and welcoming. It was lovely to observe residents being offered
a choice of drinks and snacks, not just being given to them. The kitchen staff took time to listen and respond, when asked what for lunch today in a jolly manner, my loved one was chatty, alert and happy today which is reassuring.

Reply from Chante Woodley, Marketing Coordinator at St Mary's Court Care Home

We're delighted to hear about your lovely visit this week and the positive experiences you've had with our team at St Mary's Court. We will pass on your kind words to the team. At Gold Care Homes, we strive to provide exceptional service to all our residents. Kind regards.

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Review from Steve D (Son of Resident) published on 29 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum stayed in St Mary's Court for three and a half weeks having been sent there from the hospital. We had no idea what to expect having never been there but the warmth and kindness that we experienced when she arrived was wonderful and that continued throughout her time there. The staff both in nursing
and carers treated Mum with much love, respect and gentleness and were also very kind to us, her family. Thank you everybody. I would also like to say thank you to the cleaning staff and groundsman for keeping the building and grounds so nice for everybody. It was much appreciated. I would highly recommend St Mary's Court to anyone without any hesitation. Thank you again to all.

Reply from Terri Pike, Manager at St Mary's Court Care Home

Thank you so much for such a lovely review, I am so pleased that you and mum had such a good experience.

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Review from J B (Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience so far has been totally positive. All the staff are very attentive, patient, supportive and caring.
As yet, I am unable to participate in any of the activities, but I have no doubt that they are all as good as the rest of the care.

Reply from Priyanka Gadhe, Marketing Administrator at St Mary's Court Care Home

Thank you for sharing your positive experience with us. We appreciate your kind words. At St Mary's Court Care Home, we look forward to continuing to provide you with exceptional care. Kind regards.

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Review from L C (Daughter of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was my mum's first time in a care home for respite, so I was nervous about leaving there. The staff put me at ease and looked after her really well, and she enjoyed the interaction with the staff very much.
So wanted to say a big thank you for looking after her so well, and I'd be happy to leave
her there again in the future.

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Review from Robert H (Resident) assisted by family/friend published on 11 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very happy place.
The staff are extremely caring.
I have been looked after very well.

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Review from S C (Daughter of Resident) published on 26 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited Mum when we came over from Australia. We were really impressed with the level of care, staff interaction, cleanliness and overall positive vibe at the home. The building is of a high quality/standard, and the gardens are very well maintained. With so many activities and outings, the residents
appeared happy and engaged. Mum has settled quickly, and all of the staff interact well with her. The good leadership of the team shows in their actions.

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Review from J T (Wife of Resident) published on 18 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was an emergency admission to St Mary's, having already had a week's respite care there. Staff could not have been more helpful and welcoming and offered considerate advice as to his long-term care. I am always made welcome whenever I visit with many staff asking after my own welfare. My
husband is always encouraged to participate in activities, despite him having limited ability to communicate.

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Review from Trish N (Daughter of Resident) published on 31 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I appreciated the care home as looking for a placement for my mum, who was in a respite bed. The home has been very welcoming. Mum has settled in and always tells me how wonderful all the staff are. To know that she is settled and safe has been a relief for me. Would fully recommend the home - great
area and ground to walk around.

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Review from C M (Daughter of Resident) published on 18 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not have been more pleased with the care our father received here. The staff were so attentive and caring. We were kept well informed and made welcome on our frequent visits. We found all the little extra touches of trips, coffee morning, singing and activities all added to the comprehensive
package of care that Dad was lucky to receive. We would highly recommend St Mary's Court to anyone.

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Review from B B (Respite Resident) published on 9 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been in two other homes for respite only for a few months each. One was never again, and one was ok, all fair. However, he was put into the Beech Unit and is very comfortable. Everyone is very nice. The place is bright and clean. With his dementia, his care is excellent. I have personally
been helped by the staff to sort out some difficulties with his GP surgery. Nothing was too much trouble. He is happy. I am not sure how long his stay will be, but he is safe.

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Review from Laura G (Daughter-in-law of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank St Mary's Court Care Home enough. We have now used their facilities a number of times for respite care for my mother-in-law while my husband and I go on holidays (I am her full-time carer). The staff here are absolutely fantastic. There is such positive energy as soon as you walk in.
Everyone is happy, smiling, socialising and upbeat. There are several people to help us get settled in straight away. I love how friendly and kind everyone is. Every time I have picked her up from respite, she is just beaming from ear to ear, super happy, and very well-groomed - hair is clean and brushed, and her nails had been cut (she won't let me cut them, so I am grateful), and she even said her hair had been trimmed! She just fully enjoys her time here, and it's evident every time I pick her up. She also loves the food, which is amazing because she is a very fussy eater at home! They take such good care of her (and all their residents), and I just honestly can't thank them enough.

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Review from Clive B (Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone of the staff here, whether they are administration, organisation, care, nursing, medical or therapy is so kind, caring, considerate, patient and helpful. They make this home a real refuge from the world outside.

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Review from Penelope L (Respite Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a very happy experience in St Mary's. Staff were lovely and caring. My room was clean, and the view was great. Food was delicious. My thanks to everyone who cared for me.

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Review from R M (Son of Resident) published on 21 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

St Mary's staff alwats appear cheerful and upbeat, keen to look after their charges despite the myriad challenges of individuals, especially with advanced dementia/Alzheimer's.

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Review from R D (Respite Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There is a pleasant atmosphere and the staff are very willing to please, a little more training in some areas would be valuable. There is a choice of food, the quality good, but it could be served hotter. Activities are encouraged, social gatherings for coffee in the morning is good for interaction
od resident and walks in the grounds are appreciated in the better weather.

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Review from R H (Wife of Resident) published on 10 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my husband became a resident in the care home, my son and I have been overwhelmed by the love, care and attention her has received. Nothing is too much trouble for the staff in whatever capacity, and they are always there to help and advise us. Initially, we both wondered if we had done the right
thing by putting him into care, but our concerns and worries were soon eased, thank you.

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Review from Sandra D (Daughter of Resident) published on 10 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everywhere clean, tidy and hazard proof. Spacious rooms. My mother said the food is really good. Staff friendly, helpful, caring and professional. Any problems with anything are solved quickly. The only downside is the dees are high.

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Review from Tamara D (Wife of Resident) published on 2 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From what I have seen so far, I am very happy with the care my husband is receiving. One only sees and hears about the bad homes; it's time to give others "good press".

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Current Review Score: 9.5 (9.526)

Overview of Review Score

The Review Score of 9.5 (9.526) out of 10 for St Mary's Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.526 for St Mary's Court Care Home is calculated as follows: ( (193 Excellents x 5) + (52 Goods x 4) + (9 Satisfactorys x 3) + (13 Poors x 2) + (5 Very Poors x 1) ) ÷ 272 Ratings = 4.526

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Mary's Court Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

Meet the Team (1)

Joann

Joann Harmon

Job Title: Care Home Manager

As a degree qualified nurse with a deep passion for dementia care and supporting individuals with cognitive impairment. I bring both clinical expertise and heartfelt dedication to my role as home manager. I believe outstanding care begins with an empowered team. I am committed to building a culture of trust, support and professional growth where every team member feels valued and equipped to deliver person centred care with compassion and confidence.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Mary's Court Care Home to verify any information. View our terms and conditions. St Mary's Court Care Home has an Enhanced Service - more info.