Tye Green Lodge

Tye Green Village, Harlow CM18 6QY
Review Us
9.7 68 Reviews
  • Tye Green Lodge, Harlow
Tye Green Lodge is situated in a quiet residential area and offers residential care, specialist dementia care and respite care.

Within the home you'll find a number of warm and inviting areas including dining rooms, cosy lounges and ensuite bedrooms which offer residents a tranquil and private space.

The beautiful landscaped gardens are the perfect place to relax in during the warmer months and include raised planters, a gentle walkway and occasional seating areas as well as patios.

An engaging lifestyle is on offer for all residents at the home, with carefully curated activities and events to get involved with.
Show Tye Green Lodge on the Map

Care Provided by Tye Green Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1491

Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.


We are a Community Benefit Society and do not pay dividends to shareholders. All profits are used to deliver high quality care.

These prices are only a guideline, please contact Tye Green Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sherrie Wilkinson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (61)

Visiting

  • Visitors welcome at any time

Parking

  • Parking is available on-site

Tye Green Lodge Reviews (68)

9.7

Tye Green Lodge has a Review Score of 9.7 (9.736) out of 10, based on 24 reviews in the last 2 years.
Over all time Tye Green Lodge has 68 reviews.

Overall Experience
  • 50
  • 17
  • 0
  • 1
  • 0
Date Published
  • 68
  • 3
  • 5
  • 24
  • 44
Reviewer Connection to Tye Green Lodge
  • 32
  • 12
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 68, showing 1-20
Review from Deborah G (Daughter of Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved into Tye Green Lodge Care Home in March of this year. It was one of the most difficult decisions we as a family had to make but I can honestly say that, 5 months later, we now know it was one of the best decisions we could have made. I absolutely couldn't imagine there being anywhere better
for dad to be. The Home itself really is so homely and like staying in a "posh hotel", as my dad and some of the other residents would say! Every single member of staff is so welcoming, kind, compassionate and friendly. They really take the time to get to know each resident and their care is truly person-centred. I really feel that they know dad as a person and understand and meet his care needs so well. The residents have a very full and varied activities programme, catering for all interests, and they really encourage and facilitate social interaction between the residents. The food is out of this world! From the bottom of my heart, I can't thank all of the staff at Tye Lodge enough.
Reply from John Joannides, Corporate Services and PR Project Administrator at Tye Green Lodge

Thank you so much for your heartfelt review. It means the world to us to hear how well your dad is getting on at Tye Green Lodge and I'm sure that the staff within the home will feel the same way. It's wonderful that their dedication and commitment to great care has been recognised and that you've taken the time to leave such a lovely review. Thank you!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C P (Friend of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely day to celebrate 100th birthday, the staff put on a lovely do, with entertainment and food etc. What a wonderful place.
Reply from Debbie Gilard, Head of Corporate Services at Tye Green Lodge

Thank you so much for your kind words. We're delighted to hear that the 100th birthday celebration was so special. Our team always strives to create memorable moments for our residents and their loved ones and will be delighted to receive such lovely feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S P (Friend of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent celebration of 100th birthday, the staff did a fantastic job, with entertainment and food. What a wonderful day, with such a fantastic atmosphere.
Reply from Debbie Gilard, Head of Corporate Services at Tye Green Lodge

Thank you for your lovely review. We're so pleased to hear that the 100th birthday celebration was such a success. Our team works hard to create a happy and memorable experience, and it's fantastic to know that you had such a great time!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane S (Daughter of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent two happy years in Tye Green Lodge. The care was wonderful. Activities were provided, although as my mum became more frail, she could no longer take part. She loved the visits from animals. She loved her clean spacious room. Staff treated her as an individual at all times. I always felt
welcome when I visited. The beautiful flower-filled garden, gave my mum much pleasure. Thank you!
Reply from Jo Currell, Marketing and Event Co-ordinator at Tye Green Lodge

Your review means a lot to us! We take great pride in providing personalised care and attention to each resident and their families.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pam M (Respite Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very pleased with my 2-week respite stay at Tye Green Lodge. I went into Tye Green Lodge after a 2-week stay in the hospital. This was my third stay in the hospital in the last month after many falls. When I arrived I was only able to use a walking frame but with the encouragement from the staff
I was able to work out using 1 or 2 sticks. I would recommend Tye Green Lodge to anyone in need of a stay.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Tye Green Lodge

Thank you for taking the time to share your positive experience with us! Hearing that our care home has made a positive impact on you means the world to us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anna B (Sister of Resident) published on 28 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has settled in very well and is happy. I see her every week, she is always well-groomed and cared for.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Tye Green Lodge

We truly appreciate your positive feedback! Our dedicated team works tirelessly to ensure that every resident receives the highest quality of care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Daughter of Resident) published on 10 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at Tye Green Lodge for almost 2 years. We found the staff approachable, kind and patient. The home was always very clean and well presented and the garden was lovely. There is a nice atmosphere there and my mother was well cared for.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Tye Green Lodge

Your feedback means a lot to us! We take great pride in personalised care and attention to each resident.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H E (Daughter of Resident) published on 10 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother received excellent expert care and attention at all times during her nearly six-year time at Tye Greem Lodge. She sadly died at 101 years old.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Tye Green Lodge

We truly appreciate your positive feedback! Our dedicated team works tirelessly to ensure that every resident receives the highest quality of care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L C (Daughter of Resident) published on 29 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has lived here for 3 years now and we have been so pleased with every aspect of the home all the staff are amazing. They listen and take time to talk to us. I can say I have nothing to say except praise for all they do for my mum. The cleanliness of the whole place is so exceptional. The food
is lovely and such a choice. They take the residents out on trips and have plenty of entertainment. I will give them 100%.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Tye Green Lodge

Thank you for taking the time to share your positive feedback! Hearing our care home has made a positive impact on your Mum means the world to us!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S T (Daughter of Resident) published on 29 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all brilliant, they work really hard and are so caring. The recent refurbishment at Tye Green is appreciated as all the areas look lovely and bright. The activities team keep the residents entertained and the coffee mornings are fun for families to attend. The carers are amazing and look
after the residents with love and respect.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Tye Green Lodge

Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M A (Cousin of Resident) published on 29 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home at Tye Green Lodge is a wonderful place. A true home; friendly, welcoming and clean. The staff no matter who are very professional and seem like one happy family.
There is always plenty of activities and something for the residents to look forward to, family is always welcome. Food looks amazing.
Coffee mornings, quiz nights, so much going on. They have a lovely garden, well-maintained. A perfect choice, a really happy, uplifting home.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Tye Green Lodge

It warms our hearts to hear such positive feedback! We strive to create a supportive and enriching environment where our residents can thrive.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Husband of Resident) published on 29 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care is very good. My wife is very happy here. Thank you very much.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Tye Green Lodge

Your feedback means a lot to us! We take great pride in providing personalised care and attention to each resident.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P P (Resident) assisted by family/friend published on 29 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall a very good care home. Staff and atmosphere friendly and welcoming. A great appearance and lovely garden.
A few tweaks, perhaps more vegetables and a greater quantity and variety for the light meal. Bran bread to be available. Upstairs rooms become very hot in the summer months - air con. Perhaps
more time could be spent talking to the residents who are usually in their rooms. Perhaps a little more understanding of some conditions. However, staff, everyone do a fantastic job with a limitation on staff numbers. All work very hard. The training seems good and marvellous that all residents intermit. More activities for men e.g darts.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Tye Green Lodge

Your feedback means a lot to us! We take great pride in providing personalised care and attention to each resident.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S C (Daughter of Resident) published on 29 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always impressed that the staff know family members by name. Always welcoming.
One observation, white laundry always becomes a grey colour quite quickly.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Tye Green Lodge

Thank you for taking the time to share your positive experience with us!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marie C (Daughter of Resident) published on 28 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum has been a resident for five years. We have consistently found the staff to be very kind and caring, giving a positive feeling to everyday care. The activities are done in a fun atmosphere which lifts the vibe for everyone. We have just attended an excellent coffee morning raising funds for
dementia. The finished redecorating of the home makes the home feel bright, modern, clean and fresh. We are very happy with the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D G (Son of Resident) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mother came to Tye Green Lodge on the basis of recommendations so we were pleased when a place was available for her at the time it became necessary. The staff have been consistently thoughtful and considerate towards her and we have been reassured by the level of care shown throughout her stay. the
family were always kept informed of any concerns and these were acted on promptly.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Tye Green Lodge

Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A T (Daughter of Resident) published on 12 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been at Tye Green since 2016.
-Excellent care.
-Real peace of mind she is being looked after so well.
-The unit Team and all staff are very friendly and helpful.
-Immaculately kept at all times - Rooms/bathroom/general areas.
-Very good communication with relatives.
Since the new manager
is in place.
Reply from Deborah Yadev, Marketing Manager at Tye Green Lodge

We are delighted to hear your kind words. Our team at Tye Green Lodge strive on providing outstanding care to all of our residents.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane L (Daughter of Resident) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel very lucky to have found Tye Green Lodge as a care home for my elderly dad. Tye Green Lodge is a friendly place where residents are valued as individuals and are treated kindly and with respect. Every effort is made to cater for the diverse needs of the residents. The home (and the residents)
is beautifully clean and well-presented. The garden is lovely. The staff are amazing and create a family feeling. Ths wonderful care home provided a 'blueprint' for what care time should be.
Reply from Deborah Yadev, Marketing Manager at Tye Green Lodge

It warms our hearts to hear such a positive review! We strive to create a supportive and enriching environment where our residents can thrive.
Wishing you a lovely day!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helen S (Daughter of Resident) published on 13 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was in Tye Green for over a year. In that time, he was always shown care and kindness by all staff, not only the carers but all employees. From the moment you enter Tye Green, there is a feeling of happiness. I visited the home every day and at all different times, and the resident always
seemed happy and cared for. When my father passed away, the compassion that was shown was lovely to see.
Reply from Deborah Yadev, Marketing Manager at Tye Green Lodge

We truly appreciate your positive feedback! Our dedicated team work tirelessly to ensure that every resident receives the highest quality of care. We will miss your father dearly.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M M (Daughter of Resident) published on 8 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum wasn't keen (old school about care homes) but I persevered and got her in. They suggested to give Mum two weeks to get used to it. I went to pick her up and come to mine for the day at 1 1/2 weeks and she didn't want to go... Says it all! It's like staying at a hotel. It's bright and airy, everyone
has a smile, and Mum is safe, well fed and well-looked after. I enjoy going to visit her! I'd like to put my name down when it's my turn, please.
Reply from Deborah Yadev, Marketing Manager at Tye Green Lodge

We're delighted that you have a wonderful experience at our care home! It's incredibly rewarding to know that our efforts to create a warm and welcoming environment for residents and their families are appreciated. Have a wonderful day!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for Tye Green Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.736 for Tye Green Lodge is calculated as follows: ( (218 Excellents x 5) + (64 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 288 Ratings = 4.736
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Tye Green Lodge is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jan 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (4)

Sherrie

Sherrie Wilkinson

Job Title: Manager Joined: 2019

I have worked in the care industry for six years and have been part of Quantum Care for four years, in which I have undertaken various training in management and leadership, to gain the knowledge and skills to develop into a deputy manager.


I train staff to able them to enhance their knowledge and skills, and champion staff, as I believe there is always room for more development, to ensure our residents receive the highest standard of care.


It's very important to me that I develop good relationships with residents, staff, relatives and other professionals as we all aim for the same goal, for our residents to be happy, safe and cared for to the highest standard.

Elizabeth

Elizabeth Noack

Job Title: Administrator

I have worked as an Administrator for 20 years in various sectors. I have my NVQ Level 2 and 3 in Business Administration and an NVQ Level 2 in IT. This is my first time working in a care setting and I love that I can use my many varied administration skills to help residents, families and all my colleagues in the day-to-day running of the home. I look forward to learning new skills and having many new experiences at Tye Green Lodge.

Tessa

Tessa Adulaja

Job Title: Chef Manager

I enjoy cooking and interacting with the residents, it’s really good to be able to make food they like eating that also supports their well-being.

Lesley

Lesley Woods

Job Title: Housekeeping Manager

The best part of my job is that every day is different.


Getting to know the residents and hearing about their lives is lovely as well.

Frequently Asked Questions about Tye Green Lodge

What types of Care is Tye Green Lodge registered for?

Older Person Care, Dementia, Learning Disability / Autism & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Tye Green Lodge have?

There are 61 Single Rooms.

What are the Facilities & Services at Tye Green Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Tye Green Lodge to the centre of Harlow?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tye Green Lodge to verify any information. View our terms and conditions. Tye Green Lodge has an Enhanced Service - more info.