Tye Green Lodge

Tye Green Village, Harlow CM18 6QY
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9.7 68 Reviews
  • Tye Green Lodge, Harlow
Tye Green Lodge is situated in a quiet residential area and offers residential care, specialist dementia care and respite care.

Within the home you'll find a number of warm and inviting areas including dining rooms, cosy lounges and ensuite bedrooms which offer residents a tranquil and private space.

The beautiful landscaped gardens are the perfect place to relax in during the warmer months and include raised planters, a gentle walkway and occasional seating areas as well as patios.

An engaging lifestyle is on offer for all residents at the home, with carefully curated activities and events to get involved with.
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Care Provided by Tye Green Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1491

Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.


We are a Community Benefit Society and do not pay dividends to shareholders. All profits are used to deliver high quality care.

These prices are only a guideline, please contact Tye Green Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sherrie Wilkinson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (61)

Visiting

  • Visitors welcome at any time

Parking

  • Parking is available on-site

Tye Green Lodge Reviews (68)

9.7

Tye Green Lodge has a Review Score of 9.7 (9.736) out of 10, based on 24 reviews in the last 2 years.
Over all time Tye Green Lodge has 68 reviews.

Overall Experience
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Reviewer Connection to Tye Green Lodge
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Total of 68, showing 21-40
Review from R B (Nephew of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt enjoys her time in Tye Green Lodge. There are plenty of activities she is involved with. She enjoys the food, the rooms are clean and the staff treat her with kindness and dignity.
Reply from Deborah Yadev, Marketing Manager at Tye Green Lodge

Thank you for your comment. The team at Tye Green Lodge will be delighted to hear your feedback.

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Review from A P (Son of Resident) published on 3 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, I think my mother is being very well looked after at this care home and although the food is very good, maybe it is too good. Therefore, to control residents' weight and wellbeing is there the possibility of maybe introducing smaller portion sizes and more regular exercise sessions. This of
course will be very much dependant on the mobility of each resident.
Reply from Deborah Yadev, Marketing Manager at Tye Green Lodge

Thank you for your comment. The team at Tye Green Lodge are delighted to have your mother stay with us and will certainly take on board your feedback. Wishing you a Happy New Year!

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Review from A K (Son of Resident) published on 7 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident for just over four months and loves the care and attention he receives. I have found the experience extremely rewarding for my father. The staff and facilities are excellent and they can't do enough for all their residents.
Reply from Deborah Yadev, Marketing Manager at Tye Green Lodge

Thank you for your comment. The team at Tye Green Lodge are delighted to have your Father stay with us! Wishing you a great day!

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Review from J M (Daughter of Resident) published on 16 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been very happy here over the last 18 months. The staff are always cheerful and caring. They make every effort to include the residents in whatever is going on.
There is a variety of activities for different interests and abilities.
You can always speak to senior members of staff if you have
any issues or concerns.
Reply from Deborah Yadev, Marketing Manager at Tye Green Lodge

Thank you for your comment. We are delighted to have your mum stay with us at Tye Green Lodge. Wishing you a great day!

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Review from M D (Daughter of Resident) published on 19 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was at Tye Green Lodge for 3.5 years. It was the best decision our family could have made. The care home is exceptional and Mum was very happy there. The staff treated me and Mum with such care and dignity as she approached the end of her life.
Reply from Deborah Yadev, Marketing Manager at Tye Green Lodge

Good day and thank you for taking the time to send us this lovely review. Your mother is an amazing woman and we are happy to have her stay with us. If there is ever anything else required, please let us know.
Have a lovely day!

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Review from Gill A (Daughter of Resident) published on 15 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother had to move from her previous care home that was closing and found the change very challenging. However, the staff have been very caring and patient and Mum is now settling into this very nice Tye Green Lodge Care Home. I would recommend this home.
Reply from Deborah Yadev, Marketing Manager at Tye Green Lodge

Thank you for your comment. The team are delighted to have your mum stay with us at Tye Green Lodge. Have a wonderful day!

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Review from L W (Daughter of Resident) published on 21 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident since 2018 and has been so well cared for. He is treated with respect, kindness and compassion. The home is excellent at keeping me up to date with any changes in his medication or condition. Whenever I call, there is always someone who is fully aware of his current situation.
Tye Green Lodge is clean, well looked after, friendly and welcoming. I would highly recommend it.
Reply from Deborah Yadev, Marketing Manager at Tye Green Lodge

Good day and thank you for taking the time to send us this lovely review, we really appreciate this.
Your father is an amazing man and we are lucky to have him with us at Tye Green Lodge. Have a lovely day!

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Review from Sandra H (Sister-in-law of Resident) published on 23 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother-in-law moved into Tye Green Lodge on a temporary basis as my sister was unwell and he couldn't stay at home on his own. From the time he arrived, he was treated so well and his condition improved considerably. He has been well cared for and the staff have always treated him with respect and
dignity. He was happy during his time there and wouldn't hesitate to recommend the home to anyone.
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Review from Anne H (Daughter of Resident) published on 13 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had two recommendations for Tye Green Lodge and was so impressed on viewing the home, I didn't even visit any others. The manager was so obviously dedicated and proud of his home and staff. The purpose-built home is bright and cheerful and has rooms of a good size, all en-suite. My mum was very frail
and confused nine months ago when she came directly from a hospital stay and we all feared that she wouldn't be able to survive for long. It is amazing how she has thrived, gained weight with the delicious food, is definitely contented and mentally much more alert and loves the carers. A big relief to all of our family that Mum is now safe and cared for.
Reply from Deborah Yadev, Marketing Manager at Tye Green Lodge

Thank you so much for this lovely review, we are extremely proud of Tye Green Lodge, the manager and the entire team. Have a lovely day!

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Review from M M (Wife of Resident) published on 23 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the care and support my husband receives from all the staff, especially the manager who has gone above and beyond to accommodate my husband's sometimes challenging needs. I regret no longer being able to care for my husband at home but after visiting I now go home knowing
he is safe and receiving the best possible care in the circumstances we find ourselves in. Thank you to everyone involved at Tye Green Lodge.
Reply from Deborah Yadev, Marketing Manager at Tye Green Lodge

Good day and thank you for the lovely comments about our home. If there is ever anything we can support the family with please let us know. Have a lovely day!

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Review from Malcolm D (Son-in-law of Resident) published on 17 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My review covers both my aunt and my mother-in-law over a period od 10 - 12 years. It may seem strange that all ratings are 5 out of 5, but truly if I could give higher ratings I would. Can only say excellent, does not do the care home justice. We are so lucky and grateful. Kind regards.
Reply from Deborah Yadev, Marketing Manager at Tye Green Lodge

Thank you very much for these lovely comments and high ratings. We remain committed to all residents and families, call on us anytime. Have a lovely day!

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Review from Christopher L (Son of Resident) published on 19 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the outset, there was extraordinary attention to detail. My wife and I were most impressed by how much Tye Green Lodge wanted to know about our mother before she became a resident, in order for the staff to establish a connection with her and make her feel at home. Sadly, at less than three months,
her stay was all too brief to benefit from all the facilities, her health was too poor to enjoy the activities and meals on offer, so we cannot comment on these, although from what we saw, they looked excellent. From the moment she arrived, she was treated with nothing but warmth and kindness, affection even, good humour, empathy and constant encouragement. To know how well she was being cared for was a huge reassurance to us and we will always be grateful.
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Review from D T (Son of Resident) published on 5 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would like to say how impressed I was with the care my mother received at Tye Green Lodge in the last few days of her life, in September 2022. The manager and his assistant always acted towards us with professionalism and courtesy. The staff obviously really cared about my mother and showed her kindness
and dignity even when she was unconscious. Finally, her clothes and room were always clean and thought was obviously given to her needs.
Reply from Deborah Yadev, Marketing Manager at Tye Green Lodge

Please accept our condolences, your mother was an amazing woman and we were lucky to have her with us at Tye Green. May you and the rest of the family continue being strong and live with her beautiful memories.

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Review from S S (Daughter of Resident) published on 20 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is very happy here at Tye Green Lodge and has settled well. We would like to thank all the carers, seniors and all staff for their help understanding and caring during these past couple of months, particularly during the sad death of my mother which was extremely hard for me and my dad. We, as
a family, are very happy with Dad's care and feel we can approach staff with any issues or concerns.
Reply from Deborah Yadev, Marketing Manager at Tye Green Lodge

Good day and condolences on the passing of your mother, I am sure she was an amazing wife and mother and may her memory live on within each of you. Thank you for the review and if there is ever anything we can do to improve your father's stay at Tye Green Lodge, let us know.

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Review from Ann B (Partner of Resident) published on 23 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner was accepted by the manager for a move from Devon. Having Parkinson's, the journey from another care home of 260 miles was obviously traumatic. On arrival, the manager and staff were amazing, welcomed him, showered him and reassured him. Within 24 hours all furniture adjustments were done
that were necessary for a tall man. Staff are friendly, professional, smart and nothing is too much trouble. All helpful. Partner has settled amazingly well, says it is like a hotel. The bed is comfortable, the food is good and there are choices available. There is a nice garden area and some entertainment. Staff are never too busy to give me guidance. Relaxed, professional, friendly and happy atmosphere. Fortunate to have discovered this home.
Reply from Deborah Yadev, Marketing Manager at Tye Green Lodge

Thank you so very much for the very kind words about our care home, we try our best to support and respect all of our amazing residents. We are happy to hear your partner settled well with us and we wish the best to the entire family.

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Review from Pauline C (Daughter-in-law of Resident) published on 17 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have always been pleased with the service given to Mum since she entered Tye Green Lodge in June 2021. The staff were always very pleasant. Cleanliness and hygiene are excellent.
Reply from Deborah Yadev, Marketing Manager at Tye Green Lodge

Good day and thank you for the review, have a lovely day!

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Review from Keith C (Son of Resident) published on 20 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother's stay at Tye Green Lodge was very pleasant with excellent food and attentive service throughout. Overall, a pleasant environment. We would recommend it.
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Review from J K (Daughter of Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was a resident from July 2017 until he passed away in March 2022. I recommend the home 100%. The love and care Dad received was excellent.
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Review from Marcia D (Daughter of Resident) published on 28 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Tye Green Care Home for the last 7 months of her life. She was very happy there and was cared for very well. My mother was not well enough to go out of her room for most of the time during her stay but she had a great rapport with the staff. We were kept very well informed
regarding my mother's health and general care needs and were always made to feel welcome as visitors (it was very hard for the staff when Covid restrictions were in place but even then they welcomed us within the regulations). I think the manager is great - always approachable and upbeat and happy, and several times I was there, I saw him popping in and out saying hello to all the residents. He clearly has a very "hands-on" approach. The staff are all lovely. My mother died in Tye Green Lodge, this was her wish at the end, as for her it had become her home. They ensured that her last weeks were comfortable and as easy as possible. I can't thank them enough.
Reply from Victoria Cookson, Marketing Coordinator at Tye Green Lodge

Good day and thank you for sending us this heartwarming review of your mother's experience at our home. We are extremely proud of our team at Tye Green Lodge and feedback such as this reminds us we are doing something right. Have a lovely day!

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Review from Jayne C (Friend of Resident) published on 20 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment the phone was answered from the first time I rang, the helpfulness was second to none. I cannot thank the manager and all the staff enough for their help in such a difficult time. Everything was fantastic. My one and only thing I would change is the wearing of masks. I know this might
be a rule, but the majority of residents are hard of hearing, and they make it more difficult. An expression or a smile would make the difference.
Reply from Deborah Yadev, Marketing Manager at Tye Green Lodge

Good day, and thank you for the review. We try our best every day to extend high standards of care and support to those requiring this.
The Government guidelines outlined the wearing of PPE and masks across all care homes, not just to safeguard the amazing residents, but everyone visiting and our staff. We understand some older persons require reading the lips and expressions of people, and this was regretful in those instances, however; we were able to keep them safe and healthy for a longer period.
Have a lovely day!

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Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for Tye Green Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.736 for Tye Green Lodge is calculated as follows: ( (218 Excellents x 5) + (64 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 288 Ratings = 4.736
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Tye Green Lodge is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jan 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (4)

Sherrie

Sherrie Wilkinson

Job Title: Manager Joined: 2019

I have worked in the care industry for six years and have been part of Quantum Care for four years, in which I have undertaken various training in management and leadership, to gain the knowledge and skills to develop into a deputy manager.


I train staff to able them to enhance their knowledge and skills, and champion staff, as I believe there is always room for more development, to ensure our residents receive the highest standard of care.


It's very important to me that I develop good relationships with residents, staff, relatives and other professionals as we all aim for the same goal, for our residents to be happy, safe and cared for to the highest standard.

Elizabeth

Elizabeth Noack

Job Title: Administrator

I have worked as an Administrator for 20 years in various sectors. I have my NVQ Level 2 and 3 in Business Administration and an NVQ Level 2 in IT. This is my first time working in a care setting and I love that I can use my many varied administration skills to help residents, families and all my colleagues in the day-to-day running of the home. I look forward to learning new skills and having many new experiences at Tye Green Lodge.

Tessa

Tessa Adulaja

Job Title: Chef Manager

I enjoy cooking and interacting with the residents, it’s really good to be able to make food they like eating that also supports their well-being.

Lesley

Lesley Woods

Job Title: Housekeeping Manager

The best part of my job is that every day is different.


Getting to know the residents and hearing about their lives is lovely as well.

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