Tye Green Lodge

Tye Green Village, Harlow CM18 6QY
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9.7 68 Reviews
  • Tye Green Lodge, Harlow
Tye Green Lodge is situated in a quiet residential area and offers residential care, specialist dementia care and respite care.

Within the home you'll find a number of warm and inviting areas including dining rooms, cosy lounges and ensuite bedrooms which offer residents a tranquil and private space.

The beautiful landscaped gardens are the perfect place to relax in during the warmer months and include raised planters, a gentle walkway and occasional seating areas as well as patios.

An engaging lifestyle is on offer for all residents at the home, with carefully curated activities and events to get involved with.
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Care Provided by Tye Green Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1491

Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.


We are a Community Benefit Society and do not pay dividends to shareholders. All profits are used to deliver high quality care.

These prices are only a guideline, please contact Tye Green Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sherrie Wilkinson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (61)

Visiting

  • Visitors welcome at any time

Parking

  • Parking is available on-site

Tye Green Lodge Reviews (68)

9.7

Tye Green Lodge has a Review Score of 9.7 (9.736) out of 10, based on 24 reviews in the last 2 years.
Over all time Tye Green Lodge has 68 reviews.

Overall Experience
  • 50
  • 17
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  • 1
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Date Published
  • 68
  • 3
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  • 24
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Reviewer Connection to Tye Green Lodge
  • 32
  • 12
  • 4
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  • 2
  • 2
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  • 1
  • 1
  • 1
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Total of 68, showing 61-68
Review from M R L (Sister of Resident) published on 23 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are treated like family by all the staff and always made welcome when visiting.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Tye Green Lodge

Thank you for this lovely feedback. We are pleased to hear that the kindness shown by our hard-working staff extends to the resident’s family and friends too. We look forward to your visit again soon.

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Review from Rita P (Daughter of Resident) published on 14 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
- Staff very friendly
- Accommodation very clean.
- Management very helpful and showed great empathy and respect to my mother.
- A very difficult decision to make to put my mother into a home. I was made to feel comfortable throughout the process.
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Review from Lynn G (Partner of Resident) published on 21 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner was a resident in Tye Green Lodge for the last 6 months of his life. From the first few hours there to the day he was transferred to hospital for the last time, he was made welcome. He was well cared for, the staff were so pleasant and friendly to him and to me. As his dementia advanced,
he still retained his individuality and the staff continued to treat him as an individual, with respect and humour, which suited his personality. I got to know the staff well, always seeing the same carers in Copshall wing. Regular entertainments and activities to enjoy and good meals. I visited him frequently without giving any prior notice, morning, afternoon, meal-times; I was never made to feel it was inconvenient and I could see all the other residents, with differing needs, were treated well and appeared to be quite at ease and content. I have told my family I would be happy to be a resident there if the need arises in the future.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Tye Green Lodge

Thank you for this wonderful feedback that acknowledges the high standard of professional care provided by the staff at Tye Green Lodge.


At Quantum Care, our residents truly are at the heart of everything we do. We are privileged to meet so many wonderful people in our homes and provide care that enhances their lives, to treat them as individuals with respect and kindness, as well as supporting their families too.


We are pleased to have cared for your partner during his time with us and will ensure your kind words are passed on to the staff at this home.

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Review from M S (Daughter of Resident) published on 18 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has taken me weeks to do this, only because I am truly lost for words whilst trying to describe how superb Tye Green Lodge is. My dad sadly is now at end of life care status but even so well perhaps even more so his team (Copshall unit) just could not do more for him. His room and the entire lodge
is kept spotless although sadly dad is now on a smooth only diet even this they assure me he enjoys. Virtually all the time now is asleep but somehow they still manage to keep him immaculate and fed!
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Tye Green Lodge

Thank you. We really do appreciate you taking time to write such kind words of praise for the quality of care provided to your father during this important time by the staff on Copshall Unit. We are extremely proud of our staff who go the extra mile and genuinely care about our residents and their families too. We will ensure your comments are passed on to them. Thank you once again.

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Review from David B (Husband of Resident) published on 9 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a visitor to Tye Green Lodge care home for the past seven years. First to visit my wife's sister (now deceased) then sadly to visit my wife who is a resident to date (both with dementia). In all that period of time, I have found that said care home has been very supportive in every way,
both to residents and visitors alike. Management and staff "work" well together in all aspects of residents' care plans and general residents' day to day duties to include medication, meals and welfare.
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Review from M F (Wife of Resident) published on 16 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been a resident at the above home for 3 and a half years. After some initial problems with him settling in. He is now as happy as one can be with dementia.
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Review from Michael Edward M (Partner of Resident) published on 7 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My partner had a fall in the dining room and although it was reported to the ambulance service at 10.30am, an ambulance never arrived until about 12.30.
During the time that she was laying on the floor, staff took it in turns to lay by the side of her to help her and try and comfort her.
I arrived
from my home near Gatwick at 11am and a member of staff gave me information on what had happened and comforted me before I lay on the floor with my partner as well and gave her some reassuring cuddles.
It turned out that she had fractured her left hip and it was the right thing to do by laying on the floor. (Also because I am disabled they did everything possible to make me comfortable and also assisted me up and into the ambulance with her).
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Review from John C (Son of Resident) published on 22 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been living at Tye Green Lodge for over a year. It is lovely. He has been in another residential home but it was not like Tye Green and I worried about my father's health and Care. I have no concerns for my father now. He is happy and well cared for. The staff are so kind and attentive.
I think choosing Tye Green was the best decision we could have made and dad agrees wholeheartedly.
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Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for Tye Green Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.736 for Tye Green Lodge is calculated as follows: ( (218 Excellents x 5) + (64 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 288 Ratings = 4.736
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Tye Green Lodge is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jan 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (4)

Sherrie

Sherrie Wilkinson

Job Title: Manager Joined: 2019

I have worked in the care industry for six years and have been part of Quantum Care for four years, in which I have undertaken various training in management and leadership, to gain the knowledge and skills to develop into a deputy manager.


I train staff to able them to enhance their knowledge and skills, and champion staff, as I believe there is always room for more development, to ensure our residents receive the highest standard of care.


It's very important to me that I develop good relationships with residents, staff, relatives and other professionals as we all aim for the same goal, for our residents to be happy, safe and cared for to the highest standard.

Elizabeth

Elizabeth Noack

Job Title: Administrator

I have worked as an Administrator for 20 years in various sectors. I have my NVQ Level 2 and 3 in Business Administration and an NVQ Level 2 in IT. This is my first time working in a care setting and I love that I can use my many varied administration skills to help residents, families and all my colleagues in the day-to-day running of the home. I look forward to learning new skills and having many new experiences at Tye Green Lodge.

Tessa

Tessa Adulaja

Job Title: Chef Manager

I enjoy cooking and interacting with the residents, it’s really good to be able to make food they like eating that also supports their well-being.

Lesley

Lesley Woods

Job Title: Housekeeping Manager

The best part of my job is that every day is different.


Getting to know the residents and hearing about their lives is lovely as well.

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