
A true testimonial to the management who run this to such good standardsGeorge S(Grandson of Resident/Service User)



A true testimonial to the management who run this to such good standardsGeorge S(Grandson of Resident/Service User)



Leatherland Lodge has been purpose-built to provide effective residential and dementia care in a property that is ideal as both a social and living environment.
There are forty-eight places available in total, with some scope for temporary respite care thanks to a care team with a wide range of skills.
The home's management and staff take the health and well-being of residents very seriously, with an efficient administration of medication and activities programmes that all can take part in.
Care Provided by Leatherland Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Leatherland Lodge for full pricing details and T&Cs.
Contact Leatherland Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Sharon Wright (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (42)
- Couples/Companion Rooms (3)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Leatherland Lodge Reviews (100)
Leatherland Lodge has a Review Score of 9.7 (9.697) out of 10, based on 11 reviews in the last 2 years.
Over all time Leatherland Lodge has 100 reviews.
What is quite unique about this care home is they have an Entertainments Manager who goes to a lot of trouble to organise daily mental and physical exercises for those that want to join in. Plus during public holidays like Easter, Christmas, Wimbledon and the World Cup the care home is decorated to help the residents feel involved and for those that want to watch events on the tv, seating around screens is organised.
Families are also encouraged to interact with residents and where mobility isn't an issue, with prior approval, family can take them out for a couple days of hours.
Pat remains very settled and participates in activities daily
Plenty going on around to keep her busy Her room is comfortable and always clean.
Food, snacks and drinks are plentiful.
Staff are always friendly and helpful
Mum has been a resident for just over 3 months and so far she is very happy and settled.
Mum has settled in well .
Mum was very scared and anxious when she arrived. Took a while to settle in but all staff was very patient and made mum very welcome and are giving her very good care.
Mum has settled well and were very happy that she has decided to stay .
From the very beginning, the team at Letherland Lodge have been nothing short of extraordinary. Every single member of staff has shown genuine kindness, patience and compassion - not just towards our dad, but towards us as a family too.
What has touched us most is the way the staff have gone above and beyond to understand his condition. Some have even taken the time to read up on Charles Bonnet syndrome so they can better support him. That level of care, empathy and dedication means more to us than we can ever fully express.
They treat him with dignity, warmth and respect every single day. Knowing he is safe, understood and cared for so thoughtfully has given us enormous comfort and peace of mind.
Dad has settled in so well, and an absolute Gentleman,
Staff have supported him and are very aware of his little ways which keeps him active, and he is fully aware of his surroundings.
Thank you for looking after the most special person in our family.
Thank you, for your lovely reviewIt was a pleasure to care for your dad, he was such a Gentleman, he will be sadly missed.
I never had a real concerns but the seemed staff were rushed all the time , but I can see a real difference with in the home and atmosphere with in the last month .
The staff are always smiling and friendly on arriving at the home . There are no odours in the home my friend room is lovely with new fresh white bedding on .
While visiting thuis week we sat in the garden , tea and snack s was brought out with lots to choose from .
I spoke to a staff member who said there is a new manager who is friendly and helpful and they have new staff joining .
My friend said the meals are more appetitsing and there has been improvement in the dining room lots of choice .
Thank you for your review and positive feed back .
My Mum was in Leatherland Lodge for approx 6 weeks, care was good although more staff would help the care become better as staff would have more time to build trust and connection with the individuals although the time they did have I believe my Mum was ok with.
The entry system needs updating, if staff were busy it could take a while to gain entry.
Such a fantastic care home, my mum is so lucky to be here and the staff are outstanding. The manager updates me frequently on how my mum is doing and always sets my mind at rest. Best service anyone could ask for. Thank you.
We are privileged to have your mum staying with us.
My beautiful Mum had a bad stroke before Christmas. The hospital wanted her out even though she hadn't even been put on a stroke ward. She hadn't eaten or drunk anything so was put on fluids. Yesterday my mum was returned to Leatherland Lodge South Ockendon. Within 24 hours the staff who adore their residents have got her to eat and drink and even done some walking. It's a miracle. Their care and love for these older people goes way beyond any other care home I have come across. Amazing dedication from all of these wonderful people. Thank you so much for everything you do
It is our pleasure to be looking after your mum, we thank you for your review as we always say we are one big family.
My sister is very happy in the home, the staff are all friendly, the food excellent. They have trips out and parties an activities which she enjoys. It is a huge relief to know that we can have confidence that she is so well cared for.
We are pleased that you are happy with the service we provide, we are privileged to be caring for your loved one.
Just like to say a big thank you to all the staff at Leatherland Lodge. Just to say thank you all for the love and care you gave my mum right up to the end of her life. You all did a great job at looking after Mum and knowing she was happy there. It was nice to know she was well looked after and cared for. Thank you again for what you all have done. 10 stars plus.
Thank you for your kind words it was our pleasure to look after your mum.
My mother was treated with care, consideration and respect. The staff seem to make every effort in a difficult job and care. Our thanks to everyone.
Amazing. We couldn't have asked for more as a family. Staff are kind, caring and treated her with respect and dignity right to the end.
Thank you for your review and thank you for what you did for the staff.
My loved one moved into Leatherland Lodge in December 2022 I cannot praise this care home enough. The staff are so helpful, caring and supportive. They have done their utmost to help my loved one way beyond my expectations. However, his dementia sadly progressed quite rapidly and he has recently moved to the hospital for more specialised help. He made some good friends at the home, especially among the staff. A huge thank you to the team for everything you've done for him and also for the support you've given to me. Everything you said to me when he first moved in you have absolutely kept to your word..you have been the best. Thank you from the bottom of my heart.
Thank you so much for your kind words. We are very happy to hear you were happy with the home.
My great gran was here and every time I visited her I was greeted with a smile the carers were fantastic they always made her sing silly songs. I couldn’t say enough about Leatherland the staff are fantastic and the manager was and is great even now I might pop in just to say hello and drop off some treats. Thank you for your kindness you are amazing.
She was settled in very quickly and we have been very impressed with the levels of care, compassion and the facilities overall.
The staff are really approachable and it seems nothing is too much trouble.
The manager says she wants a happy home from home and this is what Leatherland Lodge is.
We are glad to hear that you are happy with Leatherland Lodge.
Thank you all!
Thank you for your kind words, so happy that your nan loves it here.
The times that I have made a visit here have always been a good experience for myself.
The manager is always on top of things and happy to help.
My friend is in the right place, and is receiving the level of care that they need and deserve.
Thank you for your kind words, so happy that your experience within the home has been good.
Without a doubt this home puts care into care home! My mum was a resident here for just over 6 years, the manager is all about her residents! I have joked I will come here even if I don’t need the care when I’m older. Parties, events, any excuse to dance and dress up to keep the spirits and atmosphere fun and happy. The staff are caring and compassionate, thank you so much for all you did for my mum. And if you are one of the bosses reading this review pay your staff well they bloody deserve it!
She was an amazing lady and will be dearly missed, as for the parties you are still welcome to join us at any time, you are still family to all of us here at Leatherland Lodge.
Accomodation of a high standard.
My sister felt at home straight away and is very happy.
Completely changed her outlook on life.
Thank you for your review, we are glad that your sister feels at home and is happy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (0)
- 04 Aug 2026
The People's Gallery once again welcomed visitors as Runwood Homes and Sanders Senior Living proudly hosted the third annual 'No Art Without Heart' Art Exhibition. The much-loved event showcased an...
- 03 Jul 2026
Residents and staff at Leatherland Lodge care home, part of the Runwood Homes group, enjoyed a Wimbledon-themed party, celebrating all things tennis. The celebration was well attended, with residents, staff,...
- 27 May 2026
Leatherland Lodge care home, part of the Runwood Homes group, is proud to celebrate the remarkable journey of Sarah, whose dedication, resilience, and determination have made her an invaluable and...
There are no upcoming events for Leatherland Lodge.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Leatherland Lodge.
Meet the Team (3)

I’ve worked in the care sector for 28 years and have been part of the Runwood Homes family since 2009, supporting people living with dementia and in residential care with dignity, respect, and compassion.
I’ve progressed from Domestic and Carer to Care Team Leader, Deputy Manager, and now Home Manager, giving me a deep understanding of all aspects of care home operations.
My passion is to lead, motivate, and develop teams to deliver outstanding standards of care, achieving excellent outcomes for residents, families, and our care team.
At our home, we are committed to creating a safe, supportive, and person-centred environment where residents can live with comfort, purpose, and joy.

My name is Jeannette, and I am the Lifestyle Co-ordinator. My job role is to ensure that our residents have an engaging and fulfilled day packed full of entertainment and stimulating activities based on their life history and key moments in their lives. To make them laugh daily, give the residents and their loved ones some special memories to treasure.

My name is Carol, I am the Housekeeper at Leatherland Lodge. I support the team of domestics to ensure the home is clean, free of infections, and smells nice. I am also the Infection Prevention Control Champion. I have worked at Leatherland Lodge for many years in all different positions and have always enjoyed my job.
Frequently Asked Questions about Leatherland Lodge
What types of Care is Leatherland Lodge registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Leatherland Lodge have?
There are 42 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Leatherland Lodge?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Leatherland Lodge to the centre of South Ockendon?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Leatherland Lodge to verify any information. View our terms and conditions. Leatherland Lodge has an Enhanced Service -more info.