Search...

Belford House

Lymington Bottom, Four Marks, Alton, Hampshire GU34 5AH
Belford House Logo
Jobs
Belford House logo
The home itself is clean, bright, and well-run. And it has such a lovely friendly feel to it.C P(Daughter of Resident/Service User)
Belford House, Alton
Belford House, Alton
Belford House, Alton

Belford House is a stunning residential care home with a caring, warm and homely atmosphere. Set in nearly three acres of beautiful gardens, Belford House is furnished to a very high standard, providing comfortable, cosy and safe surroundings.

The home has a newly extended dining room which overlooks the garden and three spacious lounges. Residents are encouraged to make the most of the outdoor space throughout the year, especially its lovely...  

Care Provided by Belford House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,650From £1,650
Residential Dementia CareFrom £1,650From £1,650

Special Offer - for a limited time only. 1 week free when you join us a permanent resident. T&C's apply. Subject to Availability.

Contact Belford House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Evelyn Chiota (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (42)
  • Single Rooms with ensuite Wet Room (18)

Visiting

  • All visitors welcome 24 hours a day. Overnight visitors accommodation may be available subject to availability

Belford House Reviews (87)

Submit a Review
9.6

Belford House has a Review Score of 9.6 (9.648) out of 10, based on 14 reviews in the last 2 years. Over all time Belford House has 87 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Belford House
Loading...
Showing 87 reviews matching selected criteria
Review from T R (Daughter of Resident) published on 2 July 2026 Submitted via Website
Overall Experience
My little Mother has not long been at Belford House but after seeing her yesterday (19/6/26 ) via video call Mom is looking really good and she seems to have settled rather quickly which in itself is a pure blessing. The management and all staff are really very nice and upon meeting them for the first time when I went to view the home, I was made to feel very welcome which goes a long way with me. My Mother is very important to my husband and I and getting her the care she now need's is priority, also having people that show her friendliness, compassion and understanding is an important aspect to my Mother's health and well being.

We love Mom very much and miss her terribly as we live rather far from where Mom is, but knowing that she is being looked after so well put's our minds at ease.

Reply from Jenni Laffoley, Head of Marketing at Belford House
Thank you so much for your lovely review and for sharing your experience.

We're delighted to hear that your mum has settled in so well and that seeing her looking happy and well has brought you peace of mind. We understand how difficult it can be to be far away from a loved one, so it means a...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from L S (Daughter of Resident) published on 2 July 2026 Submitted via Postal Card
Overall Experience

Mum is well cared for and happy here. Food is good. Entertainment is very good.

Reply from Jenni Laffoley, Head of Marketing at Belford House

Thank you for taking the time to leave us a review. We're so pleased to hear that your mum is happy and well cared for. It's also wonderful to know that she's enjoying the food and the activities on offer. Your kind feedback means a great deal to our team, and we appreciate your support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Terence E (Husband of Resident) published on 29 May 2026 Submitted via Website
Overall Experience

The standard of care is better than I imagined and they have been helpful whenever I have made a request . The home is clean and tidy . They provide various stimuli for the residents and is a better standard than other homes I visited.

Reply from Jenni Laffoley, Head of Marketing at Belford House

Thank you for your kind review. We are delighted to hear that the standard of care has exceeded your expectations and that our team has been helpful whenever you have needed assistance. Maintaining a clean, welcoming environment and providing meaningful activities and stimulation for our residents...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A E (Son of Resident) published on 17 February 2026 Submitted via Website
Overall Experience
My father has been staying here for a year. We chose the home because on 1st visit , we noted the environment was homely , staff were friendly and kind to the residents. We noted even the catering staff were . In the last 12 months , my father has been well cared for .
Today on one of our visits, we were delightfully surprise , the manager even welcome the residents calling in at her office for a chat.
A number of the carers have been at Belford House for a long time so the residents get to know the carers and they value the continuity.

My father has a very nice room but he spends almost all his time in the residents lounge because he enjoys being with the other residents which I am very pleased to see.

Reply from Jenni Laffoley, Head of Marketing at Belford House

Thank you for sharing your experience. We're so pleased that your positive first impressions have continued over the last 12 months and that your father feels well cared for and comfortable. Your comments about our friendly team and continuity of care mean a great deal to our team members. It's...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vivian S (Daughter of Resident) published on 12 December 2025 Submitted via Postal Card
Overall Experience

Everytime I visit my mum the satff are always very polite and considerate towards myself and my mum. The home feels like home from home. All in all, my experience is only positive.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Belford House

Thank you for taking the time to write this review. |It is lovely to know how welcome you are made to feel when visiting Belford House and how happy you are with the care and support your mum receives. We will pass on your kind words to the team at Belford House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J P (Daughter of Resident) published on 24 October 2025 Submitted via Postal Card
Overall Experience

Kind caring staff who look after my father well. Nothing is too much trouble for them. We get an update on him every time we visit

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Belford House

Thank you for taking the time to write this review. It is lovely to know that you are happy with the care and support your father receives from the team at Belford House. We will pass on your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J M (Daughter of Resident) published on 7 October 2025 Submitted via Postal Card
Overall Experience

I have found that the staff treat my mum as a person, they know her food likes and accommodate for them. They all know her by name and take an interest in her. Medically, she is better than when living alone. Any issues are dealt with quickly and solutions are found.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Belford House

Thank you for taking the time to write this review. It is wonderful how happy with the care and support your mum receives at Belford House and that this care and support is centered around her and her likes and dislikes are are catered to. We will pass on your kind words to the team at Belford House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Jean A (Wife of Resident) published on 10 September 2025 Submitted via Postal Card
Overall Experience

My Husband went into Belford House in October 2024 It was quite a Traumatic time for all of us but a decision I will never regret, The home is lovely a real Home from Home and I cannot speak highly enough about the staff. When my husband first went in it was a massive change for him and with his Dementia there were some problems but the staff were so patient and careing he soon settled down. There is a real atmospher when you go in, its airy, light, and comfortable. The staff are Happy the residents are happy a place when you feel safe and that is something to be proud of I would not hesitate to recomend Belford House

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Belford House

Thank you for taking the time to write this review. It is heartwarming to know that what was a traumatic time for you all as a family was made easier by the care, support and patience from the team at Belford House. A home from home is something we take pride in across Hartford Care and to know...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M D (Daughter of Resident) published on 20 December 2024 Submitted via Website
Overall Experience
Always caring, always diligently managed. A care home that treats people as individuals and knows the residents as individuals. Mother, sadly, became unwell and the care manager was immediately on to the doctor getting a visit arranged.

Such quick help is brilliant.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Belford House

Thank you for taking the time to write this review. It is great to hear how quickly the manager responded to your mother's needs when she became unwell and your kind words about Belford House and the team will be passed on to them, which I am sure they will be very grateful to know that their dedication to the residents do not go unnoticed.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul H (Son of Resident) published on 12 December 2024 Submitted via Website
Overall Experience
It was a really difficult decision to move my mother into a residential care home. She has had dementia for a number of years now but I am very pleased to say that it has been an excellent move to Belford House.
The staff are extremely kind and caring, the home is bright and airy and there are so many activities for the residents to take part in.

My mother seems very settled and happy there and I'd like to thank the management and staff for doing such a great job, long may it continue.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Belford House

Thank you very much for taking the time to write this review. We appreciate how difficult it is to make the decision to move a loved one into a care home, so it is wonderful to hear how happy and settled your mother is at Belford House and enjoying the many activities on offer. We will pass on your kind words to all the team at Belford House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mark D (Son of Resident) published on 12 December 2024 Submitted via Website
Overall Experience

Fabulous facility, with the most amazing and friendly staff. Great care and great food. Mum has recently moved in and the staff could not have made her more welcome. The daily activities are well thought out and enjoyed by the residents.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Belford House

It is great to hear how the team at Belford House have made your mum's move into Belford House a lot easier. We are also pleased to know how happy you are with the care and support she receives so you can rest assured she is being well looked after along with joining in with all the amazing...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chester W (Husband of Resident) published on 12 December 2024 Submitted via Website
Overall Experience

The staff were helpful, cheerful and available right from the start. Nothing was too much trouble and when my wife fell over, they were on the scene fast and worked with great professionalism to make her comfortable again.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Belford House

Thank you for taking the time to write this review. We are sorry to hear that your wife suffered a fall but pleased to hear how quickly and well the team at Belford House worked to make your wife comfortable. We hope she is feeling better now. Once again, thank you for taking the time to write this review, we will pass on your kind words to the team at Belford House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from E M (Friend of Resident) published on 18 September 2024 Submitted via Website
Overall Experience

We visit our elderly neighbour who lives there and hear nothing but good things from him about how friendly everyone is. He looks forward to all the great activities, something different each day - apparently it's like being on a cruise ship. We have been very impressed by how helpful the staff have been when we are visiting and everything seems so clean and looked after. We often bring our young child with us to visit and she absolutely loves it! She always gets really fussed over by the staff and the people who live there. Nothing is ever too much trouble for them and it's so homely, certainly not like a stuffy clinical hospital ward which is such a relief. We look forward to our next visit!

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Belford House

Thank you for taking the time to write this review. It is wonderful to hear how happy your friend is at Belford House. The wellbeing of our residents across Hartford Care is of the utmost importance to us so to hear he is really enjoying the activities provided by the team is amazing. We are also...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Martyn C (Son of Resident) published on 27 August 2024 Submitted via Website
Overall Experience
I recently had to admit my father to a care home and I wanted to share how Belford House staff had made this such an easy process and made him feel so welcome and supported.
The staff can't do enough for him and the facilities are absolutely amazing making him feel safe and secure.

I didn't feel like I was abandoning him as it felt like I was extending his family with how welcoming the staff were.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Belford House

Thank you for taking the time to write this review. It is great to hear how settled your father is at Belford House. The feeling of family is widespread across Hartford Care so we are delighted to have a new member added and even more delighted that you and your father feel part of the family. We...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S R (Grandson of Resident) published on 12 August 2024 Submitted via Postal Card
Overall Experience

The Velford House care team work very hard to support my grandad. Recently, they have had building work done, and nothing was too much trouble despite having to work differently. It's the little touches they do to help. Recently, they had a relaunch party to celebrate the end of the extension. Everyone was invited and there was a singer and a magician. It was a great day and all residents were supported. The team are amazing, and my grandad loves it there.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Belford House

Thank you for taking the time to write this lovely review. The team at Belford House will be so happy to hear how the hard work and dedication they put into caring for and supporting your Granddad and all the residents is noticed and appreciated. We will pass on these kind words to the team at Belford House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kandice W (Daughter of Resident) published on 8 August 2024 Submitted via Postal Card
Overall Experience

Walking into Belford House, I was greeted by some wonderful staff that work there. They were happy to help with any questions I had. The rooms were spacious and clean, with facilities in place to maintain residents' security and safety.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Belford House

Thank you for taking the time to write this review. We are glad to hear how welcomed you felt while visiting Belford House and any questions you had were answered quickly and satisfactorily. We take pride in all our Hartford Care homes so that they are not only well maintained but that our residents feel safe in their homes. We will pass on your kind words to the team at Belford House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M C (Daughter of Resident) published on 25 July 2024 Submitted via Postal Card
Overall Experience

The staff at Belford House in Four Marks have demonstrated considerable genuine compassion for our mother over the past six years. However, in recent weeks the care has been profound. It has been difficult for us as we live in Australia and time and distance have been our enemy. Nevertheless, the care and support and friendship here have comforted us enormously, knowing that she is living with such loving carers.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Belford House

Thank you for taking the time to write this with you. It is good to hear that the care and support your mother is receiving at Belford House is bringing you comfort and peace of mind that she is being well looked after during the times you are unable to visit. We will pass on your kind words to all the team at Belford House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M W (Son of Resident) published on 30 April 2024 Submitted via Website
Overall Experience

Excellent, friendly service ensuring my mother is kept safe and secure, clean, well fed and generally, contented in what is a friendly, warm and comforting environment. Staff genuinely care and are always attentive to the residents’ needs. And always welcoming to visitors.

Reply from Jenni Laffoley, Brand at Belford House

We are thrilled to receive your lovely comments, and so pleased you are happy with the level of care and attention your mother receives from the team. We are glad you have always been made to feel welcome on your visits and we look forward to seeing you again soon.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A B (Daughter of Resident) published on 30 April 2024 Submitted via Website
Overall Experience
It became apparent that my mother could not continue to live at home, despite frequent home carer calls due to a number of fall episodes. Belford House was recommended to us and the recommendation has proved to be correct. On admission, the manager moved heaven and earth to secure a place overnight. The home has had some challenges due to the extension building but this has not detracted from the standard of care given. Staff are warm, friendly and approachable and it is well led. The food especially is to be commended with a flexible approach to what the client wants to eat.

Would heartily recommend Belford, the manager and her team - it fully deserves a five-star review.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Belford House

Thank you for taking the time to write this review. We are happy to hear how well your mother has settled into Belford House and how all the team have been warm and friendly and done all they can to provide the care and support your mother needs. We are glad that your mother is enjoying the fresh,...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C P (Daughter of Resident) published on 23 April 2024 Submitted via Website
Overall Experience

My mother moved into Belford House after being in hospital. She was only there a short while before she sadly passed away. However, from day 1 the standard of care given and the compassion shown by the staff was excellent. My mum was happy there. The staff are so friendly, welcoming, and caring. The home itself is clean, bright, and well-run. And it has such a lovely friendly feel to it. It was like visiting my mum at home. My mum was well looked after and cared for. Thank you.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Belford House

Thank you for taking the time to write this review and please accept our condolences on the passing of your mother. It is nice to hear how well cared for your mother was and how happy at home she felt at Belford House. We will pass on these kind words to the team at Belford House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 February 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Belford House.

Upcoming Events

There are no upcoming events for Belford House.

Awards / Recognitions (9)

Accreditations

There are no accreditations posted yet for Belford House.

Meet the Team (2)

Evelyn Chiota
Evelyn ChiotaJob Title:Home ManagerJoined: 2025

My passion has always been creating homes where residents feel valued, respected, and truly at ease. I have a particular interest in dementia care and in supporting teams to deliver care that’s both compassionate and meaningful. Joining Hartford Care and leading Belford House feels like a wonderful next step, and I’m excited to build strong relationships with residents, families, and colleagues as we continue to make Belford a warm, happy, and thriving home. I’m proud to be part of an organisation that truly lives its values of creating communities, caring for each other, and celebrating individuality every day. Seeing residents smile and feel at home is what inspires me most; it’s what makes everything worthwhile.

Sadie Greenough
Sadie GreenoughJob Title:Head of CareJoined: 2020

I am Sadie and I am the deputy manager here at Belford, where I have been working since 2020.

I am grateful to work with such a great team that shows the values of Hartford Care and goes above and beyond for the residents who we support. The residents bring so much joy every day to the team here and I feel honoured to be a part of the memories we are able to create.

I am deeply committed to delivering the highest quality dementia care, ensuring that each resident receives support tailored to their individual needs. Additionally, I am highly dedicated to providing compassionate end-of-life care for residents and offering support to their families.

Frequently Asked Questions about Belford House

What types of Care is Belford House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Belford House have?

There are 42 Single Rooms.

What are the Facilities & Services at Belford House?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Belford House to the centre of Alton?

4.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Belford House to verify any information. View our terms and conditions. Belford House has an Enhanced Service -more info.