
A thoroughly professional run care home,A W(Son of Resident/Service User)

I cannot praise the staff highly enough for doing a difficult job.Peter M(Son of Resident/Service User)


A thoroughly professional run care home,A W(Son of Resident/Service User)

I cannot praise the staff highly enough for doing a difficult job.Peter M(Son of Resident/Service User)


Located in the picturesque seaside town of Barton-on-Sea, Bethel House provides a happy and welcoming home for residents. The home has a number of comfortable communal areas and bedrooms, giving the home a cosy and happy atmosphere where residents can reach their full potential.
Bethel House has secluded, accessible gardens where residents can spend time relaxing or catching up with friends and family. The home is easily accessible by major road...
Care Provided by Bethel House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Special Offer - for a limited time only. 1 week free when you join us a permanent resident. T&C's apply. Subject to Availability.
The price(s) shown are provided by the care home. Contact Bethel House for full pricing details and T&Cs.
Contact Bethel House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hartford Care Group Ltd
- Private Owned
Person in charge
- Abbey Doyle(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
Room Information
- Single Rooms (31)
- Single Rooms with ensuite Wet Room (11)
Visiting
- All visitors welcome 24 hours a day. Overnight visitors accommodation may be available subject to availability
Parking
- Car parking is available
Bethel House Reviews (85)
Bethel House has a Review Score of 9.7 (9.734) out of 10, based on 13 reviews in the last 2 years.
Over all time Bethel House has 85 reviews.
Bethel House is an excellent care home with very helpful and caring staff.
It is early days as my mother has only been in Bethel House for a month but so far I am very impressed. She has a lovely room and the staff are very aware of her needs. I think a little more help could be offered regarding her toiletry needs but overall I am happy and so is my mother.
Thank you for your comments. We will ensure your concern is sufficiently dealt with and if you have additional questions, please feel free to speak to the Home Manager. Many thanks
My mother has been a resident at Bethel House since October 2014. Her medical problems include coronary heart disease, spinal osteoporosis and vascular dementia. As my mother's health and level of dementia has deteriorated with time, the care she receives has matched her needs. I have found the home to be a welcoming environment and the care staff are kind, patient and treat the residents with respect. The management team are excellent.
The staff are amazing, welcoming and attentive. The whole place is a joy to visit and being able to email my friends family about her is great and my friend can be seen on their website from abroad.
I moved my Mother into Bethel House in May 2018. This was a very difficult decision to have to make as no-one volunteers to leave their own home. I found the management and staff at Bethel House incredibly sensitive and helpful in getting her through the initial period of adjustment and getting her settled. I was able to set up the room as I wished to make it as familiar and comfortable as possible with lots of family photographs and her favourite reclining chair. The home is spotlessly clean and beautifully decorated with lots of natural light. The staff treat my Mother with dignity and respect. The food is excellent with a varied menu. As I do not reside in the UK and cannot take care of my elderly Mother myself, I feel confident that she is in the safest and best possible environment with genuinely good people taking care of her 24/7 when I am not able to. I receive regular updates and staff are quick to respond to any issues that need to be addressed.
I think Bethel House is a lovely home with lovely staff and residents. My Nan always seems happy and well looked after and the residents and staff are so kind to my toddler.
My mother is now into her fifth year living at Bethel House, a place she calls home which, in itself, is a compliment to the staff and reassuring to me to hear her say those words. She has been encouraged to join in activities, of which there are plenty, which she enjoys but her privacy is respected when she wishes to spend time in her room. When visiting her we are made welcome and it is evident that there is a good rapport between staff and residents. The refurbishment which took place last year has given Bethel House a very bright, happy, homely atmosphere for the residents to enjoy and together with the garden and the location of the home, make it perfect!
My mum suffers from dementia and terminal bowel cancer. Since her arrival at Bethel House she seems so much more relaxed, she's more positive. I cannot praise the staff enough, they can't do enough to make sure she is happy and comfortable. Thank you all, you've made us feel so relieved and taken a huge weight off our shoulders knowing she's being cared for.
This care home is an extremely friendly and open plan place for residents where they are free to walk around from the dining area to the large sitting room and if the weather is good there is a large garden area where residents can walk freely and even do gardening on raised beds, my father currently resides here and is very happy with his surroundings where he can use the kitchen area if so required to get himself a drink. There are regular activities which the residents are encouraged to join in with and visits to various places of interest. The rooms are clean and well maintained and have all that is required for residents to have comfortable living space. The staff are very friendly and always willing to help if required including calling if any issues arise which require family input so in all I would highly recommend this care home.
We have always been incredibly impressed with how caring, patient, friendly and supportive all the staff are and above all treat Mum with dignity.
The current Manager leads her team by example and the home is very well managed with all the facets being well facilitated.
We have always been comforted by the fact that we can raise any concerns about Mum with the Manager and any of the Carers and they have given us their time, patience and support.
Bethel House's bright, friendly atmosphere, the very caring staff, the freshly cooked meals and the improving activities all make for a Care Home I would definitely recommend.
After living alone for over 30 years she found having carers in her own home very unsettling and got quite angry when they tried to help her. In the care home environment, she seems more settled, the care team are very good at determining her mood and will leave her to do things in her own time if she refuses help in the first instance.
All the staff are incredibly friendly and always smiling which gives the place a lovely welcoming atmosphere.
Everyone is very approachable and I'm sure that if I ever have any concerns about my mother's well being I will be able to discuss them openly.
My mother was a resident at Bethel House for five years. I was extremely impressed with the care, friendship and support offered to her through the final years of her life. The staff were always friendly and considerate and I formed the impression nothing was too much trouble. There was always someone willing to discuss my mother's care with me. The care offered adapted as did my mother's needs. She was equally well supported as an active Alzheimer's sufferer as she was towards the end of her life.
I would like to thank Bethel House for the outstanding care my mother has received. The home is well managed and the staff have a clear understanding of the needs of residents with dementia and genuinely care. They have shown my mother real love and kindness and nothing is too much trouble. I am always made to feel welcome and offered refreshment. The food is good and adapted to the needs of individual residents. Communication with me has been excellent. I would recommend this home.
Full of praise for the kindness of the staff. She says they are wonderful. Plenty to eat and always something going on.
My daughter has had to make some very difficult decisions and also has had to have a lot of dealings with government departments and also had to keep his location private for reasons which I cannot go into, but the manager has really been so very helpful with all this.
Other staff members have always been excellent and caring too. Always a smile and kind words to everyone.
I have seen many care/nursing homes, having worked in a few, also my mothers care in a nursing home and I can truthfully say, this is the nicest one I have ever been to. Both the home, the quality of care and the staff.
I thank you all.
As a mother of young children, they have always been welcomed too, which makes life a lot easier. The manager is always happy to discuss things too, which again is lovely.
All round a positive environment.
Mum recently moved into Bethel House as she is no longer able to live independently. All the staff are excellent, always friendly and welcoming and the residents are treated with kindness and consideration.
The food is good and the rooms are clean and tidy. Knowing mum is being well cared for helps give our family peace of mind.
On entering the residence, it is warm and welcoming. Staff are polite and helpful, nothing is too much trouble. My mother has settled in very well and likes it very much thanks to the staff.
My partner had been there for a year, he was well looked after, well fed and staff were lovely. Really homely and not too big. Staff get to know all the residents. Would have been pleased for him to stay longer but he, unfortunately, died this week.
I have been really happy with the way my mum is cared for at the home. She is happy and has settled well. She chats to staff and residents. I know that she joins in with activities as the carers are able to tell me about it and I see pictures in the newsletters. Staff are always welcoming when I visit and readily tell me when I need to know anything and I feel that they are very approachable.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 October 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bethel House.
There are no upcoming events for Bethel House.
Awards / Recognitions (9)
- 28 Feb 2023Recipient: Hartford Care Group Ltd
- 30 Jun 2022Recipient: Hartford Care Group Ltd
- 30 Jun 2021Recipient: Hartford Care Group Ltd
Meet the Team (2)

I am proud to have joined Bethel House. It is important to me that the residents, their families and the staff team feel welcome, cared for and supported to enable them to build good relationships and happy memories for the future.
We will be working together to support the residents' sensory needs to enable them to have a holistic well-being while living in our home, by encouraging them to be involved in the social community of the home at the same time encouraging them to remain as independent as they are able to. Smiles, warmth and kindness will greet everyone who visits Bethel House.

I joined Hartford Care in January 2017 as a Senior Care Assistant at Bethel House in Barton-on-Sea in Hampshire, subsequently qualified as a Care Practitioner and have since been promoted to Deputy Manager.
The only goal I wanted to achieve when I joined Hartford Care was to make a difference in enriching and improving our residents’ lives and to create opportunities for them to live fulfilling lives.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bethel House to verify any information. View our terms and conditions. Bethel House has an Enhanced Service -more info.