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Borovere

10 Borovere Lane, Alton, Hampshire GU34 1PD
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Borovere, Alton
Borovere, Alton
Borovere, Alton

Borovere is a long-established care home in the area, recognised for delivering residential, respite, and dementia care.

As part of Greensleeves Care, a well-regarded UK care charity focused on placing people before profit, residents benefit from flexible trial stays that help ease the move into care. They also have the security of Greensleeves Care’s ‘Home for Life’ promise, which ensures no resident will be asked to leave should their financial circumstances...  

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Care Provided by Borovere

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,593 - £2,325£1,593 - £2,325
Residential Dementia Care£1,593 - £2,325£1,593 - £2,325

Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.

Contact Borovere to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Paulina Stock (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (34)
  • Single Rooms with ensuite Wet Room (8)

Visiting

  • Borovere welcome visitors. Please contact to arrange a suitable time

Parking

  • There is ample parking available in Borovere's own private car park

Borovere Reviews (55)

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9.8

Borovere has a Review Score of 9.8 (9.793) out of 10, based on 22 reviews in the last 2 years. Over all time Borovere has 55 reviews.

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Showing 55 reviews matching selected criteria
Review from Judith E (Daughter of Resident) published on 25 September 2024 Submitted via Website
Overall Experience
Mum really enjoyed her two years and eight months at Borovere.
She settled well and found it a gracious, friendly and very pleasant place to live.
She loved the happy atmosphere in the lounge with the cheerful activities coordinators, spending most of her time there.
The manager and carers were very kind, professional and friendly and the senior carers looked after her medical needs so well.
The support staff too were always so nice to Mum, who benefitted so much from the pleasant daily pattern of the days with homely coffee, tea and bedtime drinks between good meals in the pleasant dining room.
Her many family visitors were always welcomed by the staff who were very helpful in arranging visits for those travelling from far and near.
When she was mobile, she was taken out to community events which she enjoyed very much.

The family were so kindly supported throughout her time and we are very thankful that we chose Borovere!

Reply from Karen Shepperdson, Home Manager at Borovere

Thank you so much for your kind words, Mum was a very much loved lady and a pleasure to care for whilst at Borovere and as a family, you were all so supportive of Mum and also of any changes that were required to keep Mum comfortable. It was a pleasure and a privilege to care for Mum.

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Review from Elaine S (Daughter of Resident) published on 6 September 2024 Submitted via Postal Card
Overall Experience

My mym's time at Borovere was lovely. The staff were kind, caring, sensitive and considerate to my mum's needs. My mum was there for two and a half years, and I never had any concerns for the care they gave her. The manager is the key member of staff. She runs an excellent home, and the staff respect her.

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Review from S B (Daughter of Resident) published on 19 April 2024 Submitted via Postal Card
Overall Experience

Mum settled quickly. After a couple of weeks, she stopped asking when she was coming home. The staff introduced her to other residents and helped her join in the activities making her feel secure. Mum began eating normal food again after being on a liquid diet. I was kept informed by phone of any changes even though I visit every week. Mum laughed and joked with the staff and began to have a new lease of life at 101. She was taken out and enjoyed all the activities and visits from organisations. I am so pleased we chose Borovere Care Home.

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Review from Sue F (Daughter of Resident) published on 3 April 2024 Submitted via Website
Overall Experience
Mum has now been in Borovere for a few months and has settled in really well. The staff are so kind and caring; she speaks well of everyone.
We wanted a small tea party for Mum's 97th birthday, and the team were really helpful. They arranged the lounge for us with drinks and a birthday cake and also heated up the items that we brought in. They were on hand for anything we needed on the day.

There's always a nice atmosphere in the home, and being smaller, it has a cosy and personal feel compared to some of the larger ones I have visited.

Reply from Karen Shepperdson, Home Manager at Borovere

Thank you so much for the review; we do try and make it as homely as we can, especially when there is a special occasion to celebrate. I am glad Mum was able to have so many friends and family with her for her day.

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Review from Isobel S (Daughter of Resident) published on 11 March 2024 Submitted via Website
Overall Experience

We chose Borovere for Mum as it was smaller in scale and had a warm, homely atmosphere. The permanent and agency staff are excellent: kind and caring. They dealt with Mum's increasing personal needs with sensitivity. There are varied activities for those that want them and a good choice of food.

Reply from Karen Shepperdson, Home Manager at Borovere

It was very kind of you to submit a review for the home; Mum was only with us for a short time, but it was a pleasure to care for her, she was always very grateful for any help she was given and very respectful.

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Review from D E (Brother of Resident) published on 9 January 2024 Submitted via Website
Overall Experience

We visited my sister on her birthday. She was lively and happy throughout our visit, particularly when the care home staff joined us for a few minutes, producing a birthday cake as well as presents and cards signed by more than a dozen staff and residents. This made her day complete, and we left feeling really glad that she was living among such nice people.

Reply from Karen Shepperdson, Home Manager at Borovere

Thank you so much for your kind review, which I will share with the team. We are delighted that your sister had such an enjoyable birthday.

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Review from Andy C (Son of Resident) published on 8 November 2023 Submitted via Postal Card
Overall Experience

The home has been a perfect, safe and warm environment for my mum since moving there six months ago. The staff have shown compassion and empathy and a real warmth towards her. As a family, we have always been impressed with the breadth of activities keeping the residents occupied. Thank you so much for being so kind.

Reply from Karen Shepperdson, Home Manager at Borovere

Thank you for the lovely words you have expressed about your experience whilst Mum was with us; it was our privilege to care for Mum, even if only for a short time.

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Review from Barry P (Son of Resident) published on 21 September 2023 Submitted via Website
Overall Experience

I found this care home on google, searching the area in the middle of where my sister and I reside. On reading from their website I found that it was the one I would like my mum to become a resident in. Sister and I visited, discussed opportunities and agreed Borovere was definitely the one for us, however Mum has always said 'Please never put me in a care home', so Sister and I were very anxious. Now after only a month, Mum loves the place, she looks better and is eating well, both Sister and I are of course very happy with this. I can now tell you too that the staff at the care home are first class and are led by a very good and caring Manager. I am sure that my Mum has now got a lot of life left in front of her, even though she is 101 years of age, a situation that I could not be sure of with the former visiting home carers.

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Review from M W (Son-in-law of Resident) published on 9 August 2023 Submitted via Postal Card
Overall Experience

Although my father-in-law only stayed at Borovere for three days before he was admitted to A & E at a local hospital, he thoroughly enjoyed his stay and remarked on how kind and caring the staff were - all of them. We can back that up from our daily visits too, particularly the house manager. The home focuses on it's homely, family atmosphere and it really is just that. One other thing my father-in-law commended was the food, which is high raise indeed.

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Review from Glen T (Daughter of Resident) published on 19 April 2023 Submitted via Website
Overall Experience

Dad was welcomed into Borovere in mid-2016 at age 94 - it became his “home from home” for almost 7 years until he sadly passed away at the amazing age of 101 years, 6 months, in 2023. He was always treated with care, compassion, and respect – and our family were always made welcome and included - in fact, we felt part of the Borovere “family”. Dad was very happy at Borovere – especially when it was “fish n chips” for lunch on a Friday – and he used to participate in the activities with much enjoyment. Dad’s 100th Birthday was unforgettable, in so many ways, and we will be forever indebted to the Borovere staff for all they did to mark the event. Our family always had great confidence in the management at Borovere, especially during the difficult times of Covid. We feel very fortunate indeed that Dad was at Borovere – in fact, we believe that it is through the care he received that he was able to live so long. One hundred and one years, and six months. Thank you Borovere, for everything.

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Review from Robert W (Son of Resident) published on 24 March 2022 Submitted via Postal Card
Overall Experience

Dad lived at Borovere, from May 2016, until his death in January 2022. Borovere has a nice home from home feeling. Dad always seemed happy and content living there. The staff/management team, have always been kind and caring and made visitors welcome. When Dad was put on end of life care, we were allowed to spend a lot of time with him which was a great comfort. I shall miss visiting Borovere, but happy, we made the right choice of care home for Dad.

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Review from C L (Daughter of Resident) published on 3 March 2022 Submitted via Website
Overall Experience

My mother was used to having full time care by her children, with the support from a care agency until covid. She came to Borovere, due to our exhaustion. I think she found it difficult to adjust because of her failing eyesight and deafness. This meant, she hasn’t interacted with other residents as she might have done. She finds eating in front and waiting of others embarrassing, as she is unable to see what is on her plate and how much she is attempting to put in her mouth. All the carers have been very kind to her and she really enjoys the interaction with them. I do feel that the meals are the weak point. She was used to having a variety of green vegetables, kale, broccoli etc.(not peas) baked fish, chicken and gammon etc, things that were easy to digest and a variety of desserts. Please don’t think she is always complaining, she isn’t, some meals she says are delicious!

Reply from Karen Shepperdson, Manager at Borovere

I was sorry to read that you feel your mum's dietary needs are not being met, as we take great pride in the dietary needs of our residents. We try and have a varied menu which is reviewed regularly, with input from the residents in the home. I will arrange for the Chef/Manager to meet with your mum and discuss her requirements moving forward.

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Review from S J (Daughter of Resident) published on 3 March 2022 Submitted via Website
Overall Experience

Excellent care, great attention to detail, also quick details, for example ensuring that my mum's room has shelves, and pictures, are swiftly put up. All adding to her overall experience of care and this being her home.

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Review from Belinda H (Niece of Resident) published on 3 March 2022 Submitted via Website
Overall Experience

Borovere is a beautifully kept home, very comfortable for the residents and whenever I go, it is always spotlessly clean. My aunt is always very happy when we visit, she looks, well looked after and enjoys the activities and interaction with all of the staff and other residents. As visitors, we are always made to feel welcome and have been regularly kept informed of all the changes to visiting due to Covid etc. The management team are always very accessible and happy to discuss any concerns we may have. A big thank you to all of the staff for keeping our loved ones safe during this difficult time.

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Review from Linda K (Daughter of Resident) published on 11 June 2021 Submitted via Website
Overall Experience
My mother moved into Borovere in 2018 after my father died. They had been married for 77 years. The family were naturally worried about how Mum would cope with not only losing her soul mate but leaving her own home. We need not have been concerned as the staff at Borovere did everything they could to help her settle. The care they have given her since has been amazing.
Last year Mum was 100 years old. The scope to celebrate due to COVID was limited but the staff made every effort to make the day special for her.

She has just celebrated her 101 birthday and once again celebrations had to be limited. Given all the extra calls on their time due to COVID, the staff still made it memorable for not only Mum but the family. We have some lovely photos of her looking so happy. Thank you Borovere.

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Review from Sharon M (Daughter-in-law of Resident) published on 5 January 2021 Submitted via Website
Overall Experience
My mother-in-law moved to Borovere in 2018 and we were struck immediately by the kindness and the efficiency of the whole team. She has enjoyed the company of the other residents, the excellent home-cooked meals and also being able to provide a lap for Jack the cat.
This year has been particularly challenging and the staff have worked tirelessly to keep people safe and the home Covid-free.

We are very grateful for both the professionalism and the quality of her care. This really is a lovely home.

Reply from Karen Shepperdson, Home Manager at Borovere

Dear Sharon, thank you very much for your lovely review and kind words. We will share your nice comments with our team at Borovere.

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Review from Wendy B (Daughter of Resident) published on 4 January 2021 Submitted via Website
Overall Experience

My mother has been in Borovere for 4 years and is extremely well cared for in all ways. The staff are friendly and kind. I feel very confident to leave her there knowing she is cared for, safe, well-fed, and has all the comforts she could wish for. As well as providing all of these, they go one step more and really care for the elderly who need love and comfort. A lot of the staff are the same staff from when she first arrived and therefore they are familiar with her and she with them.

Reply from Karen Shepperdson, Home Manager at Borovere

Dear Wendy, thank you for your nice review and comments. We are delighted that your mother is happy at Borovere. We will share your kind words with our team.

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Review from Carolyn T (Daughter of Resident) published on 4 January 2021 Submitted via Website
Overall Experience
My mother has been a resident at Borovere for nearly 6 years. During this time she received what I can only describe as excellent care, over and above what I had expected. All the staff were sensitive, kind, and caring, nothing was ever too much trouble.
My mother could at times be very forceful and argumentative but the team at Borovere cared for her like she was a member of their family.
My mother celebrated her 100th birthday during the Covid visiting restriction and her day was made so very special by the incredible team at Borovere and their attention to detail. Sadly we lost my mother recently, but I know her last few weeks and months of palliative care were the very best anyone could have.

I, nor any member of my family, would have any reservations in recommending Borovere to any family looking for a loving, well-managed and maintained home for their elderly parent.

Reply from Karen Shepperdson, Home Manager at Borovere

Dear Carolyn, Thank you so much for your kind words. Our thoughts are with you at this difficult time. We will share your positive comments with our staff at Borovere.

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Review from Stephen T (Son-in-law of Resident) published on 6 November 2020 Submitted via Website
Overall Experience

The whole team at Borovere have been absolutely amazing throughout the Covid epidemic. Their "normal" standard of care was already exceptional, but they have gone above and beyond expectations in caring for residents in these difficult times. We have been able to maintain contact with Dad (he is a 99-year-old resident) through Skype calls and socially distanced - and very safe, Covid-secure personal visits. Without doubt, this has put so much additional work and stress on the staff, but they have maintained a brilliant level of cheerfulness and commitment to their residents, and indeed to their residents' families. Truly outstanding!

Reply from Karen Shepperdson, Home Manager at Borovere

Dear Stephen, thank you so much for your lovely review. We greatly appreciate your feedback and will share your nice comments with our staff.

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Review from N L (Daughter of Resident) published on 18 September 2020 Submitted via Postal Card
Overall Experience

The staff at Borovere are brilliant; hard-working and very caring. Having dementia, my mother can get anxious and become verbally abusive and yet her carers remain calm and positive. They have also helped me to come to terms with my mother's mood swings. Because the home is so well managed, it has been COVID-19 free. Relative-visiting was reinstated as soon as possible after lockdown and is a safe environment. Although my mother is not always able to take part in activities due to her dementia, the home arranged for therapy sessions and visits to local tea dance, both very successful.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 July 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (8) & Events (0)

News
  • 12 Jun 2026

    We're proud to share that Greensleeves Care has been named among the Sunday Times Top 100 Apprenticeship Employers 2026. With more than 60 colleagues currently undertaking apprenticeships across our homes,...

  • 02 Mar 2026

    Greensleeves Care has once again been recognised in the carehome.co.uk Top 20 Large Care Home Groups in England for 2026 – a remarkable milestone and the organisation’s ninth consecutive year...

  • 04 Dec 2025

    Greensleeves Care is celebrating a milestone achievement — with three of its care homes, Lavender Fields in Sevenoaks, The Manor in Windsor, and Broadlands in Suffolk, becoming the first in...

Upcoming Events

There are no upcoming events for Borovere.

Awards / Recognitions (21)

  • 30 Jan 2026Recipient: Greensleeves Care
  • 31 Jan 2025Recipient: Greensleeves Care
  • 31 Jan 2024Recipient: Greensleeves Care

Accreditations

There are no accreditations posted yet for Borovere.

Meet the Team (6)

Kim Mears
Kim MearsJob Title:Family Liaison ManagerJoined: 2019

My role at Borovere is to offer support and advice to families who are looking for care for their loved ones. There is no greater reward for me than helping people on this journey into finding the right home. Away from work I love to spend time with my family and friends.

Sophie Hiscock
Sophie HiscockJob Title:Deputy ManagerJoined: 2024

Sophie has come to us with a wealth of experience in the care sector, previously working as a Care Supervisor for many years with people living with dementia. Sophie is very experienced with new systems being implemented into the home and also being clinical lead with new pathways introduced for enhanced End of Life care.

Michelle
Michelle Job Title:Senior CarerJoined: 2015

I have been at Borovere for over a decade. It is a great place to work with a friendly team

Lisa
Lisa Job Title:Chef

I have been at Borovere for over two years. I enjoy cooking a variety of foods for our residents. We hold regular meetings to discuss their feedback on the meals and snacks being served and ideas for future meals that meet nutritional needs.

Moshiur
Moshiur Job Title:Care Assistant

Borovere is a friendly place to work.

Ayush
Ayush Job Title:Care Assistant

I enjoy supporting all of the residents at Borovere, which is a friendly home-from-home setting.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Borovere to verify any information. View our terms and conditions. Borovere has an Enhanced Service -more info.