






Milkwood House offers luxury care accommodation for up to 43 people. The house is suitable for wheelchair users and the highly trained staff are experienced with residents who may be suffering from physical impairments or Dementia.
This elegant facility has attractive grounds and a homely environment, with the choice of two large communal lounges and dining areas, allowing residents to achieve a calm and relaxing lifestyle.
At Milkwood House, residents enjoy...
Milkwood House offers luxury care accommodation for up to 43 people. The house is suitable for wheelchair users and the highly trained staff are experienced with residents who may be suffering from physical impairments or Dementia.
This elegant facility has attractive grounds and a homely environment, with the choice of two large communal lounges and dining areas, allowing residents to achieve a calm and relaxing lifestyle.
At Milkwood House, residents enjoy an effective level of care, whilst having regular local outings and entertainment to enjoy, with TV point in all rooms and pets accommodated where possible.
Milkwood House is regulated by the Care Quality Commission (CQC), and its last inspection was 22 January 2018.
The home is at this time waiting for its next visit from CQC which will update the date on their website, however the CQC has been in contact with the home to check in and ensure they are meeting CQC requirements through:
PIR* – November 2021
PIR – November 2022
Teams conference – June 2023
PIR – November 2023
PIR – March 2024
PIR - March 2025
*A PIR is short for “provider information return”, this is a 7 hour survey completed by the home outlining how they are providing safe, effective, responsive, caring and well-led services.
Care Provided by Milkwood House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 43 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Milkwood House Care Home to confirm what's included and get a personalised quote:
Fees are agreed upon the assessment of the individual and their care and support requirements. Fees exclude sundry expenses such as hairdresser, newspapers, toiletries and podiatry.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Milkwood Care Ltd
- Private Owned
Person in charge
- Lisa James (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 3
Room Information
- Single Rooms (33)
- Couples/Companion Rooms (5)
Visiting
- No restrictions for visiting at Milkwood House, however, politely request that mealtimes can be avoided. Lunch - 12.30pm Supper - 5pm
Parking
- Free parking on site in allocated spaces
Milkwood House Care Home Reviews (71)
Milkwood House Care Home has a Review Score of 9.8 (9.818) out of 10, based on 22 reviews in the last 2 years.
Over all time Milkwood House Care Home has 71 reviews.
My husband was admitted to Milkwood House Care Home for safe care as he suffers from Alzheimer's disease. His welcome on his first day was very welcoming. He appeared to settle fairly well initially, then more settled and I was able to settle after a few weeks after the ability to be able to...
My husband was admitted to Milkwood House Care Home for safe care as he suffers from Alzheimer's disease. His welcome on his first day was very welcoming. He appeared to settle fairly well initially, then more settled and I was able to settle after a few weeks after the ability to be able to discuss his on-going care. His care was maintained at a good standard. In his latter weeks it was obvious he was very unwell and received end of life care, this was of a very good standard. From the holistic care approach including district nurses, Gp's and spiritually the local minister from Liss. This for me was very comforting overall. Thank you.
I cannot praise the staff and manager enough for the care they gave to my father. He had vascular dementia and was treated with the love and care that family would give, but also with the most professional medical care and in a completely secure environment that we could not give him at home....
I cannot praise the staff and manager enough for the care they gave to my father. He had vascular dementia and was treated with the love and care that family would give, but also with the most professional medical care and in a completely secure environment that we could not give him at home. During his last days, the staff and the manager provided the most incredible care and helped ease his pain. Thank you!
The response time to the doorbell was swift. We were able to walk through the home to find our resident. There were sufficient chairs and space for us to socialise well. We are provided with everything we requested coffee, glasses and biscuits. Staff are always helpful and obliging.
The response time to the doorbell was swift. We were able to walk through the home to find our resident. There were sufficient chairs and space for us to socialise well. We are provided with everything we requested coffee, glasses and biscuits. Staff are always helpful and obliging.
After much searching for a suitable home for my mother, I stumbled across Milkwood House. The staff were very friendly and welcoming and patients/residents seemed to adore the manager - she had time for everyone and patience.
After much searching for a suitable home for my mother, I stumbled across Milkwood House. The staff were very friendly and welcoming and patients/residents seemed to adore the manager - she had time for everyone and patience.
My wife, daughter and I have been visiting my Dad daily while we have stayed in Petersfield with my Mum (we all live overseas). We have all been impressed by the standard of care which you afford to my Dad and from what I have observed, to other residents as well. Thank you so much for what you are...
My wife, daughter and I have been visiting my Dad daily while we have stayed in Petersfield with my Mum (we all live overseas). We have all been impressed by the standard of care which you afford to my Dad and from what I have observed, to other residents as well. Thank you so much for what you are doing.
They are always on hand and are never too busy to stop and talk to/reassure residents.
Everyone is very caring.
The activities are varied and the resident I am responsible for really enjoys them and talks about them - they stimulate her.
Management has...
They are always on hand and are never too busy to stop and talk to/reassure residents.
Everyone is very caring.
The activities are varied and the resident I am responsible for really enjoys them and talks about them - they stimulate her.
Management has gone out of their way to get her room exactly how she wants it and to arrange one-to-one outings.
The whole service and care is first class. No complaints what so ever. Highly recommended.
The whole service and care is first class. No complaints what so ever. Highly recommended.
Milkwood House is always welcoming. The staff are always friendly and seem to genuinely care for the residents. I've only had experience of one other care home that one was appalling so to find this is great.
Milkwood House is always welcoming. The staff are always friendly and seem to genuinely care for the residents. I've only had experience of one other care home that one was appalling so to find this is great.
We find the staff very friendly and helpful and always in good spirits.
We find the staff very friendly and helpful and always in good spirits.
This care home only looked after my mother-in-law for 3 weeks before she sadly passed away. Those 3 weeks meant the world to me because I knew she was safe and being looked after properly. We only wish that we had placed her here back in April, where maybe with their amazing activities schedule and...
This care home only looked after my mother-in-law for 3 weeks before she sadly passed away. Those 3 weeks meant the world to me because I knew she was safe and being looked after properly. We only wish that we had placed her here back in April, where maybe with their amazing activities schedule and amazing staff, they would have given us more happy memories.
These people truly care.
I have been here for 9 months now and am happy and well looked after, warm and well fed. The staff are all friendly and helpful.
I have been here for 9 months now and am happy and well looked after, warm and well fed. The staff are all friendly and helpful.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 April 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Milkwood House Care Home.
There are no upcoming events for Milkwood House Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Milkwood House Care Home.
Accreditations
There are no accreditations posted yet for Milkwood House Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Milkwood House Care Home to verify any information. View our terms and conditions. Milkwood House Care Home has an Enhanced Service -what an Enhanced Service includes.