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Pax Hill Elderly Mentally Frail Unit

Pax Hill Nursing & Res Home, Bentley, Farnham, Hampshire GU10 5NG
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Pax Hill Elderly Mentally Frail Unit, Farnham
Pax Hill Elderly Mentally Frail Unit, Farnham
Pax Hill Elderly Mentally Frail Unit, Farnham

Pax Hill’s Elderly Mentally Frail Unit is a dementia specialist home, purpose-built for the very specific needs of those in the earlier stages of Alzheimer's and other dementias.

The building has been completely refurbished during 2018 and is effectively a brand new care home. Care and attention have been spent on details to provide benefits for residents in the early stages of dementia.

Structured activities are part of daily life...  

Care Provided by Pax Hill Elderly Mentally Frail Unit

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,749 - £2,100£1,925 - £2,100
Residential Dementia Care£1,749 - £2,100£1,925 - £2,100

Fees are inclusive of care and accommodation as part of daily routines. External services such as hairdressing, foot care and newspaper deliveries are charged as extras. All bedrooms are single and have similar facilities. The price variations are due to room sizes.

Contact Pax Hill Elderly Mentally Frail Unit to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Chinnamma Thomas (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (39)
  • Single Rooms with ensuite Wet Room (39)

Visiting

  • Visitors are welcome at any time. Reception is manned 7 days a week 9am to 5pm.

Parking

  • Parking is freely available.

Pax Hill Elderly Mentally Frail Unit Reviews (67)

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9.9

Pax Hill Elderly Mentally Frail Unit has a Review Score of 9.9 (9.881) out of 10, based on 18 reviews in the last 2 years. Over all time Pax Hill Elderly Mentally Frail Unit has 67 reviews.

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Showing 67 reviews matching selected criteria
Review from Guy W (Son of Resident) published on 16 July 2026 Submitted via Postal Card
Overall Experience

The whole experience and care for my mum is faultless. We did experience home carers and other homes, which were not good. Fortunately we were recommended to Pax Hill by a friends experience with her grandfather's stay. The whole experience with all the staff, the facilities cannot in our experience be faulted what so ever. Mum is happy + very well looked after.

Reply from Angela Strange, Resident Liaison at Pax Hill Elderly Mentally Frail Unit

We understand that looking for a home to care for your loved one brings a mix of emotions, and we are so pleased that your mum is happy. Thank you for placing your trust in Pax Hill, I will pass on your kind words to the team in EMF.

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Review from Wayne F (Son of Resident) published on 5 June 2026 Submitted via Postal Card
Overall Experience

I visit Pax Hill as much as possible to visit my mother Cindy, I can only say Pax Hill is always a welcoming home to visit, the residents are always so happy and the amazing team who look after them are always so positive and show genuine care for the residents.

Reply from Angela Strange, Resident Liaison at Pax Hill Elderly Mentally Frail Unit

Our aim is always to create a welcoming atmosphere, residents and visitors are treated as family in EMF and I am so pleased that you enjoy coming to visit. I will pass on your kind comments to the team.

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Review from Mathew S (Son of Resident) published on 27 May 2026 Submitted via Postal Card
Overall Experience

My mother has been here for a couple of years now, and she seems both comfortable and happy. The staff have been excellent with her, which has made a real difference to her experience. Before she moved in, we visited a number of places, but Pax Hill stood out as the best option for her - and that has certainly proved to be the right decision.

Reply from Angela Strange, Resident Liaison at Pax Hill Elderly Mentally Frail Unit

We are so pleased to hear that your mum is happy; staff in EMF do not wear uniforms and our residents are treated like family. Our staff are committed to giving the most compassionate care to all of our residents and to supporting their families through the dementia journey. Thank you for taking the time to review EMF, your kind comments have been passed to the team.

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Review from Simon C (Son of Resident) published on 21 May 2026 Submitted via Postal Card
Overall Experience
Pax Hill staff, location, facilities and most importantly, care for residents is scond to none!

We have been visiting both my aunt, and now my mother for over 14 years combined and only have praise and thanks.

Reply from Angela Strange, Resident Liaison at Pax Hill Elderly Mentally Frail Unit

Over the years you have experienced the care in 3 of our 4 units and It has been a pleasure knowing you and your family whilst caring for your Aunt and now your Mother. Thank you for taking the time to write a review for EMF, your mum has settled so well and it is wonderful to see her so happy.

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Review from Claire P (Granddaughter of Resident) published on 5 May 2026 Submitted via Postal Card
Overall Experience
My nan has lived at Pax Hill for 1 year. During this time she appears to have settled well.

The kindness and thoughtfulness of the staff is outstanding. They show genuine compassion at all times and we are very pleased with the level of care.

Reply from Angela Strange, Resident Liaison at Pax Hill Elderly Mentally Frail Unit

We are delighted that your Nan is enjoying life at Pax Hill, we are very proud of our staff who work tirelessly to give the very best care. Thank you for taking the time to write a review, I will share your kind words with the team.

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Review from Liz B (Daughter of Resident) published on 5 May 2026 Submitted via Postal Card
Overall Experience
Mum has been here just over a year and has been looked after brilliantly. At home she was prone to agitation, but thanks to the support and kindness of staff she has been very settled.
As family we have been welcomed on every visit. We have enjoyed various activities and parties with Mum and benefitted from meeting other families.

We are very appreciative of Pax Hill for caring so well for Mum.

Reply from Angela Strange, Resident Liaison at Pax Hill Elderly Mentally Frail Unit

Thank you for writing such a lovely review. We are so pleased that mum is happy and settled at Pax Hill and that you are all made to feel welcome. Thank you for coming along to our parties and events, we all enjoy them very much and they are great way to meet families.

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Review from Nicholas M (Son of Resident) published on 25 March 2026 Submitted via Postal Card
Overall Experience

I find that the care at Pax Hill is second to none. When I spend time visiting Mum I always notice the care to all the residents, not just Mum, so gentle and caring. Mum couldn't be in a better place. We are always so grateful for all the amazing care Mum receives. Very grateful.

Reply from Angela Strange, Resident Liaison at Pax Hill Elderly Mentally Frail Unit

Our carers treat all of our residents like family, it is a pleasure and a privilege to care for your mum. I am so pleased that you enjoy your visits and can see how well cared for everyone is. Thank you for taking the time to write a review, I will pass on your kind words to our team.

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Review from S W (Daughter of Resident) published on 23 January 2026 Submitted via Postal Card
Overall Experience

Mum has resided here for four months and has seeminly settled in well. The staff are always so friendly and observant of needs and emotions of the residents. We have been very pleased with everything even when at times Mum is very confused about it, they have handled it well. They keep us up to date of Mum's needs and welfare. Love the atmosphere, the warmth and bright colourful greeting on entering.

Reply from Angela Strange, Resident Liaison at Pax Hill Elderly Mentally Frail Unit

I am so pleased that you are enjoying the vibrant atmosphere in EMF, our staff don't wear uniforms and treat everyone as family. Its great to hear that mum has settled in so well and thank you for taking the time to write a review.

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Review from Denise L (Wife of Resident) published on 12 January 2026 Submitted via Postal Card
Overall Experience

Since John became a resident at Pax Hill he has experienced nothing but kindness and care by all members of staff

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Review from Tina H (Wife of Resident) published on 4 December 2025 Submitted via Postal Card
Overall Experience

I have been so pleased with Martin's care at Pax Hill. Every member of staff give their best best to the residents. They are like a family, always cheerful and paying attention to each and every resident's needs. There is always something going on, sing a longs, crafts and drawing, and really good activities with everyone joining in. There is always a happy atmosphere when you walk in.

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Review from Catherine Q (Daughter of Resident) published on 31 October 2025 Submitted via Postal Card
Overall Experience

The staff at Pax Hill are extremely kind and caring, nothing is too much trouble. My father has been here since May 2025 and I know he has the best care.

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Review from G H (Son of Resident) published on 29 August 2025 Submitted via Postal Card
Overall Experience

Pax Hill continues to be an extremely caring and wonderfully staffed care home for those with dementia. We are totally reassured that our mother receives the best care and attention to be found locally. Our only reservation is the food quality which although has choice leaves a little to be desired.

Reply from Angela Strange, Resident Liaison at Pax Hill Elderly Mentally Frail Unit

Many thanks for taking the time to write a review for EMF, we are so pleased that your are happy with the care provided for your mum. Thank you also for your comments on our food quality. We take all feedback seriously and as a result sent a comprehensive survey to all residents and relatives. We...  

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Review from C H (Husband of Resident) published on 23 June 2025 Submitted via Postal Card
Overall Experience

The family have been very pleased we chose Pax Hill to look after my wife. We always get a warm welcome when we arrive and my wife seems to be happy, and joins in with the activities. We are happy with all aspects of the home.

Reply from Angela Strange, Resident Liaison at Pax Hill Elderly Mentally Frail Unit

We are so pleased that your wife is enjoying all the activities we offer in EMF. Visitors are welcome at any time and we try hard to make everyone feel part of our Pax Hill family. Thank you for taking the time to write a review, I will pass on your kind words to the team.

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Review from A K (Son of Resident) published on 23 April 2025 Submitted via Postal Card
Overall Experience

Pax Hill is an excellent care home. The facility is always clean and well-maintained. The staff are very helpful and always friendly. The residents seem happy. There are always activities arranged and staff on hand to care for residents' needs.

Reply from Angela Strange, Resident Liaison at Pax Hill Elderly Mentally Frail Unit

Varied activities are planned everyday, I'm really pleased that your dad is enjoying them and feels happy and well cared for. Thank you for taking the time to review EMF.

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Review from J H (Son of Resident) published on 17 January 2025 Submitted via Postal Card
Overall Experience

A super, purpose-built home in a rural setting.

Reply from Angela Strange, Resident Liaison at Pax Hill Elderly Mentally Frail Unit

Thank you for taking the time to review EMF, we are very fortunate to be surrounded by 9 acres of beautiful grounds in the Hampshire countryside.

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Review from Ami Y (Granddaughter of Resident) published on 10 January 2025 Submitted via Postal Card
Overall Experience

Pax Hill staff are wonderful at looking after my grandad. They support his independence whilst keeping him safe. It is comforting to know he is safe and has people around him whilst the family are unable to look after him.

Reply from Angela Strange, Resident Liaison at Pax Hill Elderly Mentally Frail Unit

Our dedicated staff take the time to get to know every resident. We are so pleased that you and your family are confident that your grandad is safe, happy and well cared for. Thank you for taking the time to review EMF, I will share your kind words with the team.

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Review from K Q (Daughter of Resident) published on 6 December 2024 Submitted via Postal Card
Overall Experience

Pax Hill is truly wonderful place for residents who are living with Dementia. The care and support my mother has been given is very high. We have been supported as family to help our mother settle into her new life at Pax Hill. The staff are wonderful, caring and supportive to the residents. As a family, we are very pleased and grateful for Pax Hill.

Reply from Angela Strange, Resident Liaison at Pax Hill Elderly Mentally Frail Unit

Thank you for taking the time to leave a review for EMF. Our team treats everyone as family, no one wears a uniform so that it feels like home. It is important to us that we support both our residents living with dementia, and their families. I will pass on your kind words to the team.

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Review from G W (Husband of Resident) published on 10 September 2024 Submitted via Postal Card
Overall Experience

The all-round care for my wife has been excellent. The attentiveness of the staff together with their patience is outstanding. The cleanliness, a high standard of facilities and their maintenance is very good. There is always a welcome for visitors who are treated with great kindness.

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Review from Ian T (Son of Resident) published on 23 July 2024 Submitted via Postal Card
Overall Experience

Pax Hill has been superb in the support of both my father and mother. I have no hesitation in recommending Pax Hill to those needing support for loved ones.

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Review from Robin C (Daughter of Resident) published on 25 April 2024 Submitted via Postal Card
Overall Experience

Having had experience of a normal care home for the elderly with a dementia floor, I was so delighted for my mother to come to Pax Hill. The difference in friendly, quiet, patient and effective care is remarkable. Nothing is too much trouble. Mum is very rarely anxious now and is generally content. I feel confident that she is always well cared for and is in the best place. She likes the decor and loves the house and gardens. Thank you to Pax Hill staff!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 February 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

There are no upcoming events for Pax Hill Elderly Mentally Frail Unit.

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Pax Hill Elderly Mentally Frail Unit.

Meet the Team (1)

Chinnamma Thomas
Chinnamma ThomasJob Title:Registered ManagerJoined: 2005

The EMF Manager, Mrs Chinnamma Thomas, has over 30 years’ experience as a nurse. She has been a senior member of Pax Hill staff since 2005 and the Registered Manager of the EMF wing for over 10 years.

Frequently Asked Questions about Pax Hill Elderly Mentally Frail Unit

What types of Care is Pax Hill Elderly Mentally Frail Unit registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Pax Hill Elderly Mentally Frail Unit have?

There are 39 Single Rooms.

What are the Facilities & Services at Pax Hill Elderly Mentally Frail Unit?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Pax Hill Elderly Mentally Frail Unit to the centre of Farnham?

4.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pax Hill Elderly Mentally Frail Unit to verify any information. View our terms and conditions. Pax Hill Elderly Mentally Frail Unit has an Enhanced Service -more info.