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- Pax Hill Elderly Mentally Frail Unit care home







Pax Hill’s Elderly Mentally Frail Unit is a dementia specialist home, purpose-built for the very specific needs of those in the earlier stages of Alzheimer's and other dementias.
The building has been completely refurbished during 2018 and is effectively a brand new care home. Care and attention have been spent on details to provide benefits for residents in the early stages of dementia.
Structured activities are part of daily life...
Care Provided by Pax Hill Elderly Mentally Frail Unit
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are inclusive of care and accommodation as part of daily routines. External services such as hairdressing, foot care and newspaper deliveries are charged as extras. All bedrooms are single and have similar facilities. The price variations are due to room sizes.
The price(s) shown are provided by the care home. Contact Pax Hill Elderly Mentally Frail Unit for full pricing details and T&Cs.
Contact Pax Hill Elderly Mentally Frail Unit to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Danaz Healthcare Ltd
- Private Owned
Person in charge
- Chinnamma Thomas (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2018
- Number of floors: 3
Room Information
- Single Rooms (39)
- Single Rooms with ensuite Wet Room (39)
Visiting
- Visitors are welcome at any time. Reception is manned 7 days a week 9am to 5pm.
Parking
- Parking is freely available.
Pax Hill Elderly Mentally Frail Unit Reviews (67)
Pax Hill Elderly Mentally Frail Unit has a Review Score of 9.9 (9.881) out of 10, based on 18 reviews in the last 2 years.
Over all time Pax Hill Elderly Mentally Frail Unit has 67 reviews.
My husband was resident at Pax Hill EMF Unit from May to November 2019. I cannot rate too highly the care he received but also the whole family were wrapped in the care and affection. When he became ill and myself and my 3 daughters stayed there, we were also looked after and fed. We were part of this wonderful family of the EMF unit. The staff from the manager down treat all residents with respect and endless patience.
We have found a wonderful new home for my mother.
My parents-in-law have settled in very well with the help of the wonderful staff - who are all very kind, caring and loving. They are enjoying all the activities and outings.
Pax Hill Elderly Mentally Frail Unit is a magnificent, brand-new facility in a beautiful, peaceful location in the Hampshire countryside. The building is bright, colourful, clean and spacious with superb en-suite bedrooms and great views. The care staff are welcoming, friendly, efficient, attentive and interact exceptionally well with the residents. Now needing 24-hour care, my mother was initially unhappy to leave her bungalow in February but has settled in remarkably quickly at Pax Hill and now considers it her home. She has already enjoyed several group trips to nearby attractions and gets involved in various activities on a daily basis, from ceramic painting to singing - all of which help stimulate her mind. She has made new friends and I believe there has been a marked improvement in her physical and mental health since she arrived. A big thank you to all the wonderful staff for their care and compassion, and for making life so much less stressful for the relatives of those affected by dementia.
The management of the EMF wing are charming professionals from Kerala, each one dedicated to their task.
The carers are delightful young ladies from Nepal who are equally dedicated. My sister could not receive better attention.
I highly recommend Pax Hill to anyone who is considering a home for their nearest and dearest.
My aunt has been cared for here for 3 years. The staff and care are excellent. She is living with dignity in a wonderful environment. I wouldn't mind a bit of care here myself!
My mother has been a resident at Pax Hill EMF Unit for the last 2 and a half years. She has deteriorated over this period but the care has adjusted accordingly always putting her best interests at the centre of her care. The new accommodation is excellent but it is the staff that makes me want to recommend the EMF to people looking for a safe caring home.
His funds were now diminishing, the home found out I/he was given notice to 'quit'. They said they could no longer care for him, he could not be lifted if he fell. My question has always been that surely this is a standard requirement for dementia care. I feel to this day I was not being told the truth and when the accounts people said if your father has less than 2 years of his own personal finances left, he has to move.
An appalling way to treat a frail old man in his twilight years, I regret the day I was a succour to their persuasive selling.
We at Pax Hill are sad that you did not find your father’s 19 months here satisfactory. Our staff tried to accommodate his love of the outdoors and walks even though he came to us with a history of falls. We recall no “persuasion” that he chooses Pax Hill at the end of a temporary stay.
My mother was admitted to Pax Hill in October 2016. I find the staff very helpful. Mu mum was so unsettled when she arrived and they were so nice and patient with her. Now she is settled and happy. They also involve the family with get togethers which are a lovely way of meeting other residents and their families. I would strongly recommend Pax Hill to others.
The staff are always very polite and helpful when we visit.
Very caring staff, lovely views from the room.
Mum has joined in with the activities and is beginning to enjoy them.
A very friendly and caring environment.
All the staff are friendly and have gone out of their way to help mum to settle in. Mum enjoyed the activities very much and has made her room very comfortable.
Even when she passed they still treated her with respect and compassion.
This Unit is being refurbished at present and I'm sure once the building work has been completed this will improve the Common Rooms and Bedrooms with new furniture which will make a big difference.
Mum seemed very happy when we brought her in. We were made welcome and she was fine when we left her. When we collected Mum, she was very happy and said she would like to come for respite again.
After visiting mum, we are pleased that she is getting the best possible care.
Thank you.
Our first impressions of Pax Hill were the general sense of light and open spaces and the marvellous views. Since then, we have always found the staff helpful, cheerful and friendly. My mother has been very well cared for. Possible problems are picked up quickly and acted upon promptly. All members of the family are made very welcome whenever they visit.
From the moment I stepped in the door I knew this was the right place for Mum. Pax Hill EMF has a happy atmosphere and residents receive outstanding care from the wonderful staff. My mum arrived two weeks ago after a long spell in hospital and the improvements since she arrived at Pax Hill is amazing. I was particularly impressed with the Christmas party that was arranged for residents and their families. The staff worked really had to make it a happy occasion for everyone. Mum has settled really well and is happier than she has been for years. Thank you.
Everything is good and residents appear very happy in surroundings.
On my first visit to Pax Hill, I knew straight away it was for Mum but I also knew Mum would find the change from home to care home difficult. The staff at Pax Hill were absolutely great. The patience they showed to Mum was out of this world. Mum would say some awful things to us, family and it was so upsetting but the staff reassured us not to take it to heart and Mum finally settled and I think is happy.
The senior staff are knowledgeable, compassionate and provide an excellent level of care. The residents are encouraged to take part in stimulating activities if they wish, which are tailored to their abilities.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Pax Hill Elderly Mentally Frail Unit.
There are no upcoming events for Pax Hill Elderly Mentally Frail Unit.
Awards / Recognitions (3)
- 18 Sep 2025Recipient: Pax Hill Elderly Mentally Frail Unit
- 18 Sep 2025Recipient: Pax Hill Elderly Mentally Frail Unit
- 01 Feb 2015Recipient: Pax Hill Elderly Mentally Frail Unit
Accreditations
There are no accreditations posted yet for Pax Hill Elderly Mentally Frail Unit.
Meet the Team (1)

The EMF Manager, Mrs Chinnamma Thomas, has over 30 years’ experience as a nurse. She has been a senior member of Pax Hill staff since 2005 and the Registered Manager of the EMF wing for over 10 years.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pax Hill Elderly Mentally Frail Unit to verify any information. View our terms and conditions. Pax Hill Elderly Mentally Frail Unit has an Enhanced Service -more info.