
I cannot praise or recommend the staff and management more highly.John B(Son of Resident/Service User)

My aunt flourished there despite her dementia, enjoying the activities and the kindness of the staffTessa H(Niece of Resident/Service User)


I cannot praise or recommend the staff and management more highly.John B(Son of Resident/Service User)

My aunt flourished there despite her dementia, enjoying the activities and the kindness of the staffTessa H(Niece of Resident/Service User)


Tegfield House is a welcoming residential care home in Winchester, offering a warm, comfortable environment where residents can feel truly at home. Beautifully redesigned to retain many original features, the home combines character and elegance with modern comforts, creating a safe and appealing place to live. The home is proud to hold an Outstanding rating from the Care Quality Commission (CQC, September 2019), reflecting its commitment to delivering exceptional standards...
Care Provided by Tegfield House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Special Offer - for a limited time only. 1 week free when you join us a permanent resident. T&C's apply. Subject to Availability.
The price(s) shown are provided by the care home. Contact Tegfield House for full pricing details and T&Cs.
Contact Tegfield House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hartford Care Group Ltd
- Private Owned
Person in charge
- Sarah Robertson(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2017
Room Information
- Single Rooms (39)
Visiting
- All visitors welcome 24 hours a day. Overnight visitor's accommodation may be available subject to availability
Parking
- Plenty of on-site Parking for visiting family and friends.
Tegfield House Reviews (102)
Tegfield House has a Review Score of 9.5 (9.528) out of 10, based on 16 reviews in the last 2 years.
Over all time Tegfield House has 102 reviews.
Overall good but sometimes staff are very stretched when short of staff - could agency staff not be called in? Trips out would be good for some residents. The lounge can be overcrowded making it difficult for movement among frames/wheelchairs etc - could do with conservatory to ease crowding.
We would like to thank you for taking the time to review Tegfield House. Your comments and suggestions allow us to grow and improve, and we hope that you will feel satisfied with the responses below and with the ongoing care we are pleased to be providing for your loved one.
We appreciate that...
Seeing this care home impressed me and my family with its high standards and made us realise that care homes can be very happy places if, as at Tegfield, the staff are committed to supporting each resident to have a happy life.
Thank you for this lovely review, we are so happy to be able to support people like your lovely Mum to have enjoyable times in their later years.
The staff were very kind to him and welcomed his family with great friendliness.
Great efforts were made to encourage residents to participate in a program of activities. The home always appeared clean and the rooms were decorated in bright, attractive colours.
I would recommend it to anyone. Every resident was valued and treated as an individual.
Thank you.
Tegfield House was delighted to be able to support your lovely brother-in-law. We were privileged to know him and his family. Thank you for your kind words and for your continued support.
As well as meeting her care needs there was always someone to share a joke with, to bake her a special birthday care or sort out her room if required.
I would not hesitate to recommend Tegfield House.
Tegfield House would like to express our thanks for your kind words. It was our absolute pleasure to support your lovely mother-in-law and we were so glad to get to know her family too.
From the time she arrived, she wanted to stay permanently. She found the staff to be very caring, friendly and cheerful at all times.
As a family, we greatly appreciated Tegfield's efforts to offer Mum and other residents individually-tailored care.
Sadly she became physically unwell in March 2017 and gradually deteriorated from a long-term condition.
My brother and I discussed Mum's wishes with her for end-of-life care.
It is to Tegfield's great credit that Mum chose to remain "with my friends" as she used to refer to the staff.
Mum passed away peacefully in August 2017 at Tegfield House with my brother and I present.
I am a GP myself and I have rarely seen such professional, outstanding end-of-life care provided in a residential home.
With truly grateful thanks to all the staff.
Dear Carol,
Thank you for your kind words. It means a great deal to the whole team to see that their hard work is recognised.It was our pleasure and privilege to support your Mother and we hope that our care brought comfort to you as well as her as she reached the end of her life. She was a much-loved member of our little community and she will not be forgotten by her friends.
My wife receives kind and careful attention during the day she spends at Tegfield House. The staff from top to bottom are welcoming and willing to discuss my wife's' condition and problems. The home is warm and comfortable. My wife is unable to express her own opinions so my remarks are from my own observations.
Having to make a decision as to where your loved one is to be cared for and be happy is a most difficult experience. Overwhelming were the visits to other care homes which were not suitable to my mother's needs. Arriving at the door of Tegfield House was like a breath of fresh air. Homely, caring, clean and inspiring from the start. Being constantly reassured that my mother was safe and happy, her medical needs which, were becoming more complex, were being addressed. The support of the staff to both mum and I has been amazing, keeping me in the loop of mum's needs and also reminding me of my needs. I can't thank them enough.
I can definitely recommend Tegfield House. The manager and staff had always been welcoming and encouraged both family and friends to visit regularly. On every visit, it was clear that my mother-in-law was very happy; she made lots of friends and was always full of praise for the staff. The staff were always warm and friendly who consistently demonstrated their understanding of her condition by providing lots of engaging activities and regular updates of her progress. The manager and staff were always approachable and we never felt there were any barriers to honest communication. We particularly appreciated the kindness shown at all times that meant we were confident that a much-loved member of the family was in a safe and homely environment. We feel very lucky to have found a truly caring home in a beautiful setting with committed, knowledgeable, well trained and above all, friendly staff.
Mum had started her time at Tegfield as a daycare visitor, which she thoroughly enjoyed. As her Dementia worsened she was lucky enough a bed became available and moved in permanently in July 2015. The staff are kind and friendly, always knew where Mum was when I visited and kept me up to date on her wellbeing. She made loads of new friends and her old friends enjoyed visiting her and taking her out for a few hours. Tegfield feels just like your own home, which was one of the reasons we chose it.
My aunt loved being in Tegfield House. She had friends and independence in her earlier days there. As she got older and needed more care, staff were there for her. She loved the varied activities on offer if she wanted to join in. Being free to wander in the gardens was so important to her and the staff supported this. Staff were warm and welcoming.
A loving, caring community provided by staff helpers and residents to make this place more than a nursing home. Respecting the dignity and individuality of each person and their needs.
After 3 weeks in hospital after a stroke I was welcomed to the home for 3-4 weeks respite care. I slept really well which was greatly needed and enjoyed the quiet. All the staff were friendly and helpful and the food was excellent. It was my choice to eat in my room, though I would be welcome in the bright dining room. They helped me with my walking emergencies when able.
My mum was treated with dignity, and I cannot fault the friendliness and compassion shown to my mother at a very difficult time. The management were very approachable. They were very efficient at calling in the community nurses if needed.
I have been living here a while now. I still have my own bungalow but I know I can not manage now. Everyone is kind and I get everything I need. I can live as I wish to and I have made some friends.
I have lived as at Tegfield House for nine years now and I am very happy. I can still do a lot for myself but it is reassuring to know someone is always here to help you when the need arises. I love the security of knowing you have someone here all the time. The management and staff are all very kind and caring. Nothing is too much for them. I am able to live the way I choose in a really warm, safe and comfortable environment.
I have been visiting the care home for over 7 months and have gained a fair amount of insight into how Tegfield House works to be a home for the residents there. In this time I have been impressed by the dedication and enthusiasm of the staff towards their job, as well as the genuine companionship they show.
All care homes risk becoming a place of sedation and sedentary life; a place to while away the end of life. Tegfield strives to enable it to be a place of livelihood (with board games, parties, a beautiful garden with pet birds) and a place to peacefully relax. In needs both, after all, as it needs to be home. It has it's areas that could be strengthened, such as having the TV on for less time and more music/cognitive-engaging activities. Nevertheless, as a place of cleanliness and friendliness, it is top class.
Some of the most hilarious and encouraging times there have been to see the residents playing Bingo and word-searches together. It is a place that facilitates living, not just end of life.
Mum had struggled a bit with vascular dementia and had been at Tegfield for her last two years. She settled in very quickly and made immediate friends with the staff. We were confident that she was comfortable, had a lovely room and was very well cared for and looked after. The staff were kind and warm and understanding and we felt she had arrived at the ideal place to spend her last years in pleasant surroundings and in safety.
The home itself is in lovely grounds and she enjoyed a walk around the gardens to see the aviary. She loved her food and was amply supplied! She preferred not to join in many activities that were on offer, but that was fine.
In her final days the manager and the staff were hugely supportive and nursed her with love. They understood we did not want her moved and were able to provide the care she needed. They handled her passing in the way we would all have wished and we are certain she could not have been better cared for, better settled or better looked after as she gradually faded.
Our sincere thanks to everyone at Tegfield.
My mother arrived end of March at Tegfield. The staff have been fantastic. Nothing is too much trouble and they are so kind to us as well as my mother. The room she has was newly painted and new carpets and she quickly settled in. She has had some medical complications but they have been dealt with efficiently, with kindness and dignity. We much appreciate all the staff do.
I feel like I needed to submit a review following recent conversations with the Management team at Tegfield House as it dawned on me that they do not get the credit they deserve as their efforts go unrecognised. I have looked through other reviews which talk about the staff and the wonderful things they do and this is becasue this is very visual however the good care that is delivered is led by those managing the home. Tegfield House is the home that is is because of the way it which it is managed and led. We had no hesitation is choosing Tegfield when we had looked at so many others. We were made to feel welcome the moment we walked through the door. We were not rushed and the time we spent asking many questions was never an issue. One home we viewed, they kept looking at their watch which was so off putting. The welcome we got was amazing and this was not just because they were trying to sell us a room, this was completely natural, Actually the Manager discussed other alternatives for my Mum in Law as it was felt she may not quite be ready for full time care so she actually started off as Day care. This in itself worked really well and made the transition into the home full time a much easier process. I would 100% recommend this approach especially if your loved one has dementia. We feel very much part of the family at Tegfield and we know that Mum in Law is happy, safe and secure and has made some really good friends. Tegfied is so relaxed which I feel this in turn creates a relaxing atmosphere and environment for the Residents living there. This is very important especially with those suffering from Dementia and I know that Mum in Law best interests are at the centre of everything they do.
|Very nice staff and residents all very friendly and helpful. Since my mother has been at Tegfield she has been very happy with the friends she has made and the staff with their support and friendship. The grounds and house are very good.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 September 2019Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Tegfield House.
There are no upcoming events for Tegfield House.
Awards / Recognitions (10)
- 28 Feb 2023Recipient: Hartford Care Group Ltd
- 30 Jun 2022Recipient: Hartford Care Group Ltd
- 30 Jun 2021Recipient: Hartford Care Group Ltd
Meet the Team (2)

I am honoured to introduce myself as the manager of Tegfield House. With over 30 years of experience in elderly care, I have always been passionate about ensuring people living in care homes are supported to live their best lives. This passion led me to join Hartford Care just over a year ago as the deputy manager, and I am thrilled to step into this new role.
Tegfield House is such a special place. Our home is more than just a care home; it is a family where we celebrate each individual's uniqueness, whether they are residents or staff. At Tegfield House, joy, laughter and treating everyone with the respect and level of care we would want for ourselves is something I deeply value and intend to uphold.
As we move forward together, I aim to ensure that we continue to provide outstanding care and maintain the warm, family-like environment that makes Tegfield House so wonderful. I look forward to working closely with all of you to create a place where everyone feels valued, happy, and well cared for.

I have been working in the care sector for 10 years, 7 of which were spent at Hartford Care. I began my journey at Tegfield House as a Care Assistant, gradually progressing to Senior Care Assistant, and currently, I hold the position of Head of Care.
I enjoy working at Tegfield House because it has a warm, homely atmosphere, and we continue to grow and develop as a team. I hold NVQ Level 2 and 3 qualifications and am currently working towards completing my NVQ Level 5.
I am excited to watch Tegfield House expand and continue offering exceptional care to those in need.
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