
I cannot praise or recommend the staff and management more highly.John B(Son of Resident/Service User)

My aunt flourished there despite her dementia, enjoying the activities and the kindness of the staffTessa H(Niece of Resident/Service User)


I cannot praise or recommend the staff and management more highly.John B(Son of Resident/Service User)

My aunt flourished there despite her dementia, enjoying the activities and the kindness of the staffTessa H(Niece of Resident/Service User)


Tegfield House is a welcoming residential care home in Winchester, offering a warm, comfortable environment where residents can feel truly at home. Beautifully redesigned to retain many original features, the home combines character and elegance with modern comforts, creating a safe and appealing place to live. The home is proud to hold an Outstanding rating from the Care Quality Commission (CQC, September 2019), reflecting its commitment to delivering exceptional standards...
Care Provided by Tegfield House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Special Offer - for a limited time only. 1 week free when you join us a permanent resident. T&C's apply. Subject to Availability.
The price(s) shown are provided by the care home. Contact Tegfield House for full pricing details and T&Cs.
Contact Tegfield House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hartford Care Group Ltd
- Private Owned
Person in charge
- Sarah Robertson(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2017
Room Information
- Single Rooms (39)
Visiting
- All visitors welcome 24 hours a day. Overnight visitor's accommodation may be available subject to availability
Parking
- Plenty of on-site Parking for visiting family and friends.
Tegfield House Reviews (102)
Tegfield House has a Review Score of 9.5 (9.528) out of 10, based on 16 reviews in the last 2 years.
Over all time Tegfield House has 102 reviews.
Noticeably, low staff turnover has got to be a good sign.
She became very poorly but we know that everyone loved her and they made every effort for her well-being.
Thank you Tegfield House, management and staff.
They are very well looked after, clean and well fed.
They have been made to feel at home.
The husband has recently died but the remaining wife has had a great deal of support.
There are always activities to get involved with.
An excellent home.
Very pleased with the home and staff. Welcoming and homely environment and my nan seems very happy she especially raves about the food.
I am very pleased and happy to be here.
I find Tegfield a very homely place to visit and feel like the residents are at ease and relaxed here. There always seems to be plenty of activities on offer too.
I have been impressed by the lovely care my mother has received so far at Tegfield House; she is much happier as a result. It is a safe place for her to live and mum enjoys being with her new friends. There is a beautiful garden to enjoy as well.
There were 7 of us, family members, we all had such a lovely afternoon.
My mother recently passed away while a resident. The care she (and we) received during her last few weeks was outstanding. I cannot thank the staff enough for all they did.
I find the staff very accommodating and very helpful despite my fussiness at times.
Can't speak highly enough of all the staff at Tegfield House. They are simply wonderful and looked after my father with so much care and consideration. Gave my father independence and my mother complete peace of mind.
I feel there's a great warmth about the staff and they really care about the residents. I love it when they report back on how much my other has engaged in the activities which are led by a lovely, dedicated carer and are relevant and varied. My mother is in a very safe place and well looked after.
I have been living here since 2017.
My room is a nice place to be - very comfortable. The carers are very good. They look after me well. They chat with me and they make time to do it. The meals are tasty. I really like being here.
My family are extremely impressed with the care provided for our mother. She is most contented than she has been since her Alzheimer's disease was diagnosed. We are particularly pleased with the level of engagement all staff have with her and the amount of activities that she is encouraged to take part in. The home is clean, bright and cheerful, the gardens lovely and food very good. It is a great relief to know she is so well looked after.
Staff are amazing, kind and considerate.
The staff are amazing, from cleaners right up through to management. My mum has been very poorly these past weeks and the care and kindness and dedication she has received is second to none, and when I couldn't be there due to work, they were always happy to take phone calls whatever the time day or night and to listen to my worries and put my mind at rest. I would love to give them all a big hum. My mum has the care she needs without going into hospital. Thank you all.
My wife started as a half day weekly resident and was fully mobile. She had a fall in our house and broke the head of her femur. She was in the hospital for about 8 weeks and when she came out she became a full-time resident.
Every time I walk through the front door there is a feeling of calmness and order and most importantly there is no odour. The person I visit on a weekly basis is happy and content there and it shows in her demeanour. The staff are cheerful, polite and whatever one asks for it is no trouble at all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 September 2019Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Tegfield House.
There are no upcoming events for Tegfield House.
Awards / Recognitions (10)
- 28 Feb 2023Recipient: Hartford Care Group Ltd
- 30 Jun 2022Recipient: Hartford Care Group Ltd
- 30 Jun 2021Recipient: Hartford Care Group Ltd
Meet the Team (2)

I am honoured to introduce myself as the manager of Tegfield House. With over 30 years of experience in elderly care, I have always been passionate about ensuring people living in care homes are supported to live their best lives. This passion led me to join Hartford Care just over a year ago as the deputy manager, and I am thrilled to step into this new role.
Tegfield House is such a special place. Our home is more than just a care home; it is a family where we celebrate each individual's uniqueness, whether they are residents or staff. At Tegfield House, joy, laughter and treating everyone with the respect and level of care we would want for ourselves is something I deeply value and intend to uphold.
As we move forward together, I aim to ensure that we continue to provide outstanding care and maintain the warm, family-like environment that makes Tegfield House so wonderful. I look forward to working closely with all of you to create a place where everyone feels valued, happy, and well cared for.

I have been working in the care sector for 10 years, 7 of which were spent at Hartford Care. I began my journey at Tegfield House as a Care Assistant, gradually progressing to Senior Care Assistant, and currently, I hold the position of Head of Care.
I enjoy working at Tegfield House because it has a warm, homely atmosphere, and we continue to grow and develop as a team. I hold NVQ Level 2 and 3 qualifications and am currently working towards completing my NVQ Level 5.
I am excited to watch Tegfield House expand and continue offering exceptional care to those in need.
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