Barchester Wimborne Care Home

Selsmore Road, Hayling Island PO11 9JZ
Review Us
9.8 92 Reviews
  • Barchester Wimborne Care Home, Hayling Island
Wimborne Care Home is a picturesque bungalow set back just off Mengham High Street, in a quiet residential area.

With a wonderful layout of two internal courtyard gardens, a beautiful conservatory where residents can sit and enjoy the peace and quiet.

Nutrition is a key part of health and well-being here at Wimborne, which means the home's Academy trained chefs work with all teams to ensure that every resident is catered for.
They only use the freshest ingredients and chefs take great pride in the responsibility of nutrition and enjoy serving their meals in the restaurant-style dining area for the whole home to relax in.

There is a busy and varied activities schedule, created by an award-winning Activities Co-ordinator, this includes group activities, along with one to one activities of each residents choosing, tailored to their individual request.

The café bistro is open to all, boasting delicious freshly made cakes .

Please pop in, enjoy a slice of cake, see the home and meet the wonderful team - no appointment needed.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1302

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Wimborne Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sarah Peach (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012
  • Number of floors: 1

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (1)

Barchester Wimborne Care Home Reviews (92)

9.8

Barchester Wimborne Care Home has a Review Score of 9.8 (9.843) out of 10, based on 30 reviews in the last 2 years.
Over all time Barchester Wimborne Care Home has 92 reviews.

Overall Experience
  • 80
  • 12
  • 0
  • 0
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Date Published
  • 92
  • 8
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  • 30
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Reviewer Connection to Barchester Wimborne Care Home
  • 34
  • 13
  • 7
  • 6
  • 5
  • 5
  • 4
  • 2
  • 2
  • 2
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  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 92, showing 21-40
Review from D L (Partner of Resident) published on 7 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the home comfortable, warm and a happy clean place to be and the food excellent with lots of choice. The carers were very kind and the residents relaxed and content. There are plenty of activities and laughter. Well done Wimborne!
Reply from Sarah Peach, GM at Barchester Wimborne Care Home

Thank you so much for your kind review, I am really happy to read your comments and will pass them on to the team. All of us at Wimborne work as a team to ensure a high standard of care is provided to all of our residents and their families. Thank you.

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Review from J P (Daughter of Resident) published on 28 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum arrived at Barchester Wimborne Care Home on Thursday 25th July. She was very unsure of her surroundings, not too happy that she was not at home after spending seven weeks in hospital. She was in a very low mood with everything and everybody. All we can say is that this care home and all the brilliant
staff have completely transformed my mother's state of mind and she has settled in and we can't believe the change in her well-being. She is a different person and we are so thankful to you all.
Reply from Sarah Peach, GM at Barchester Wimborne Care Home

Thank you so much for your kind words and your observation of how your mum has improved. We value your feedback and feel privileged to be part of your mum's care. Our team here at Wimborne will be pleased to know that you feel your mum is doing so well here with their good care and support.

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Review from Isabelle F (Friend of Resident) published on 5 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was impressed by the friendly staff, particularly the member of staff on reception and the activities co-ordinator.
The summer fete had been organised and there was a happy atmosphere amongst the residents.
As the owner of a care home, myself, I am pleased to compliment the home.
Reply from Sarah Peach, General Manager at Barchester Wimborne Care Home

Thank you for your feedback on your recent visit to our home. If you feel we could make any improvements to your experience and the home, please do not hesitate to let us know. We thank you for taking the time to share your thoughts.

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Review from Ian S (Son of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The difference in my mum in two weeks of being in your care is incredible. Thanks so much for your hard work and attention to detail regarding my mum. I'm sure she is getting back to her old cheeky, happier self.
Reply from Sarah Peach, General Manager at Barchester Wimborne Care Home

Thank you so much for your kind words and your observation of how your mum has improved. We value your feedback and feel privileged to be part of your mum's care. Our team here at Wimborne will be happy to know that your mum is returning back to her former self.

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Review from Marie A (Daughter-in-law of Resident) published on 20 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is wonderful. Always willing to help. Very welcoming.
Reply from Sarah Peach, General Manager at Barchester Wimborne Care Home

Thank you for the kind words and for sharing your experience at Wimborne.

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Review from T H (Son of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been extremely happy at Barchester Wimborne Care Home since she moved in last May.
The level of care and support is excellent and all of the staff go out of their way to make life as fulfilled as possible.
The surroundings are maintained to a high standard and the residents are encouraged
and helped to make the most of all the activities planned.
Reply from Sarah Peach, GM at Barchester Wimborne Care Home

Thank you for taking the time to share your thoughts and experience at Wimborne. We value your feedback and appreciate your kind words about our staff and home. If there is anything you feel we can improve then we would be happy to discuss this with you.

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Review from K A (Granddaughter of Resident) published on 13 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wimborne is a quirky and spacious home that provides amazing care by all members of staff who are always welcoming and always willing to go above and beyond to meet all residents' needs.
It has beautiful, well-kept gardens and grounds. The inside of the home and bedrooms are always kept tidy and clean.
Delicious main meals/snacks, tea and cake available at any time of the day. Fun activities are held in the home or trips out on the minibus for the afternoon with activities.
We couldn't ask for a better team to look after our grandad.
Reply from Sarah Peach, GM at Barchester Wimborne Care Home

Thank you for taking the time to share your thoughts and experience at Wimborne. We value your feedback tremendously and appreciate your kind words about our staff and home.

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Review from John G (Son-in-law of Resident) published on 2 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very comfortable care home with excellent, cheerful, friendly staff who look after the residents' needs with a smile.
The furnishings and cleanliness make the home very welcoming to residents and their families.
Reply from Sarah Peach, GM at Barchester Wimborne Care Home

Thank you so much for your kind words about our home. We value your feedback tremendously and thank you for taking the time to share your experience with us.

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Review from Lynn R (Daughter of Resident) published on 29 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is well cared for and settled. The many activities available are marvellous. Staff are friendly and helpful. Food is varied. Tea, biscuits and cake every day is a treat.
Reply from Wimborne Activities at Barchester Wimborne Care Home

Hi Lynn, thank you so much for your wonderful review. It is a pleasure having Dad as part of our Wimborne family and love having his smile walking around the home. Glad you are enjoying the tasty treats.

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Review from L G (Sister of Resident) published on 7 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has been a resident at Wimborne Care Home for just over a year. During this time, I have found the home to be extremely supportive to both my sister and surrounding family and friends. The staff are always friendly and caring and are always available if I have any concerns. My sister is always
included in the activities available if she wants to join in.
Reply from Jenna Davey, Activities Co-ordinator at Barchester Wimborne Care Home

Thank you very much for your kind and lovely words on behalf of Wimborne Care Home. It is a pleasure and a joy to look after your sister and all the residents that are in our care. Thank you.

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Review from Rachel C (Granddaughter of Resident) published on 29 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandfather received regular respite care at Wimborne Care Home and the team was outstanding in the care they provided. It really was a 'home from home'. When his condition deteriorated rapidly, the amazing team took him for respite with only 24hrs notice and made his last few weeks comfortable and
dignified. We are so glad that he died with his 'extended family', the team who cared about him and knew him so well and not another hospital or care home who would not have known him as well. They not only provided holistic end-of-life care to him but also advice and support to us as a family. I would wholeheartedly recommend the team at Wimborne who really go the extra mile for all their family.
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Review from J B (Daughter of Resident) published on 30 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Wimborne Care Home for four and a half years. The staff are first class, every one of them. This gives me great comfort knowing that Mum is in good hands. Their patience and care are a credit to them and to Barchester. Communication and access are excellent, there is always
time for a chat or an update when required. There are plenty of activities and special days are always celebrated in style. Burns Night, Valentine's Day, Easter etc. So much effort put in by the staff. Thank you.
Reply from Emma Glanville, GM at Barchester Wimborne Care Home

We are really happy you have taken the time to submit a review about the service provided to you and your mother, your words are lovely and we are grateful for this we wish you all the best. kind regards.

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Review from Caroline H (Daughter of Resident) published on 12 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother aged 93 and suffering from dementia settled here very quickly thanks to the lovely setting (like a high-class hotel), excellent food and respectful but friendly ambience. When she became seriously ill and no hospital place was available, she received excellent care in the home from the amazingly
skilled and caring Wimborne team under the supervision of the GP. We can't thank them enough.
Reply from Megan Best, Home services advisor at Barchester Wimborne Care Home

Thank you very much for taking the time to write this review. We are really pleased to hear that you were happy with the care of your mother and the service she has received from us. We are also grateful for your lovely words. We wish you all the best and thank you again.

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Review from Lisa A (Respite Resident) published on 21 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The respite care that was given to my father was completely covered with such understanding for his every like and dislike. All his medical needs were met very professionally and with care. We could go away knowing that he was safe and happy. He enjoyed his stay very much. Liked the staff and the meals
especially were high on his list. Very stressful and worrying time having to leave him but again the staff were lovely. Thank you again to all at Wimbourne Hayling Island.
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Review from Leanne S (Day Care) published on 23 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff at Wimborne are always hands-on, and the new decor and interior give it a homely feel. There is always a friendly feel to the home, and staff work as a team to ensure they give the best possible quality of care to their residents.
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Review from Lynne M (Friend of Resident) published on 21 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely home. The care is great and the staff are always so friendly. I would highly recommend this home to my friends and family. The atmosphere is so inviting and nothing is ever too much trouble. The location is lovely.
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Review from R F (Friend of Resident) published on 19 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is always so welcoming and friendly. Staff are so polite and helpful, you can tell they really care about their residents. The manager is such a lovely lady, always smiling. The home has recently been decorated and wow it looks fab! Would highly recommend it to anyone.
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Review from Amy C (Relative of Resident) published on 17 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are so friendly and caring. I have recently had the pleasure of meeting the new GM, she is so kind and enthusiastic and really easy to approach, nothing is ever too much trouble. I would highly recommend this home.
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Review from Yvonne P (Daughter of Resident) published on 28 January 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff at Wimborne are to me its greatest asset. My mother has been in Wimborne for nearly four years, and during that time, her carers have for the most part been a stable staff, who my mother has grown familiar with. Whenever you arrive, leave or walk through the home, you are greeted by familiar,
cheery faces who have managed to make my very shy mother feel safe and relaxed. I am very grateful for the way everyone has contributed to this warm and positive atmosphere. I have huge respect and gratitude for what you have done and continue to do for my mother and us. Please keep it up!
Thank you.
Reply from Sarah Hayman, General Manager at Barchester Wimborne Care Home

Thank you for your kind words about the welcome you receive in our home and our caring staff. As you are aware, we are having a 'Wow' of our reception, dining and lounge areas, which will make a real difference to the activities we can provide. The improved facilities for residents will be stunning and enable us to continue to provide a safe and happy home for all.

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Review from Kevin G (Son of Resident) published on 18 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent her last 13 months at Barchester Wimborne Care Home and was confined to bed throughout that time. She was loved by all the staff and very well looked after by dedicated carers, the catering staff went out of their way to ensure mum was given nutritious food and everyone made her as comfortable
as possible. My mother’s health progressively deteriorated but the carers’ dedication to look after her did not falter one iota. Barchester Wimborne offers comfortable décor, fixtures and fittings. A modernisation programme will start in 2022.
My mother peacefully passed away at the Wimborne recently. In collecting her belongings, the genuine sadness and love expressed by many carers and staff bore witness to my decision to place mum in this lovely caring community. I cannot thank everyone enough at Barchester Wimborne for looking after my mother’s every need and making her stay as pleasant as possible.
Reply from Jo Hernandez, admin assistant at Barchester Wimborne Care Home

It was a pleasure to care for you mother and to meet and get to know the whole of your family during your visits to Wimborne., Kind regards

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Current Review Score: 9.8 (9.843)

Overview of Review Score

The Review Score of 9.8 (9.843) out of 10 for Barchester Wimborne Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.843 for Barchester Wimborne Care Home is calculated as follows: ( (305 Excellents x 5) + (48 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 357 Ratings = 4.843
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Wimborne Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Jan 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (28)

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Meet the Team (11)

Sarah

Sarah Peach

Job Title: General Manager Joined: 2023

Hi, my name is Sarah and I am very excited to be joining the team as the General Manager here at Wimborne Care Home.


I have worked within the care sector since 1991 and I am very passionate about my role and responsibilities. Right from the beginning, I knew that this was where I belonged.


My career began as a Care Assistant in a small independent residential home, and I worked my way up to Senior and then Deputy Manager. After spending 26 years in this one home, I decided it was time to spread my wings and was lucky enough to be offered a Deputy Manager position in a much larger residential home for a growing company. It was only a matter of weeks before I was promoted to General Manager and I devoted the next 15 months to improving the home and leading and developing the team.


I joined Barchester Healthcare Ltd in July 2018 as a General Manager and I really enjoyed getting to know the company, my home, my staff team, the residents and their families and friends. I spent just over two years in one home as the General Manager receiving an outstanding Kloe in Caring and good in the other four kloes in their CQC inspection before transferring to commission a new build in November 2020.


Whilst within the company I have also supported other homes in the absence of the General Manager and inducted and supported new build General Managers with the commissioning of their homes.


I have experience in turn-around projects and commissioning and over the years, I have completed an array of training and qualifications in Health and Social Care, and I continually look for ways I can improve my knowledge, skills and my own personal development.
I am very proud of everything I have achieved and I feel honoured to have spent my entire career doing what I love the most and feel that there is nothing more rewarding than going home at the end of the day knowing you have made a difference to a person’s life.


I am excited to be offered the position of General Manager and join the team at Wimborne and I aim to ensure, as a team, that we deliver a high standard of person-centred care to those we support, placing them at the heart of everything we do and meeting individual needs with the passion and commitment they deserve.

Corinne

Corinne Holland

Job Title: Deputy Manager Joined: 2024

I am so excited to be part of the team at Wimborne Care home. I have 19 years experience within health and social care. I am experienced in both domiciliary and within residential\nursing homes. I am looking forward to working here and help our wonderful residents.

Katie

Katie Logan

Job Title: Admin Assistant Joined: 2024

Hi, my name is Katie and I am very excited to be a part of the team here at Wimborne. I have been working here since April 2024 in the Admin team and I am enjoying every aspect of my role.


I particularly enjoy communicating with the residents and getting to know them and their life stories. I look forward to continuing working here whilst developing my skills and knowledge alongside a fantastic team.

Gary

Gary Wasbrook

Job Title: Head of Maintenance/Health and Safety Champion Joined: 2018

Hi, My name is Gary, I am responsible for the maintenance of the home and also the gardens.


I previously worked in the grounds for the hospitality industry, I have been at Wimborne for over 5 years and I get a great deal of job satisfaction working here. I am looking forward to my continued work maintaining both Wimborne's home and garden.

Kate

Kate Godwin

Job Title: Admin Assistant Joined: 2023

Hello, my name is Kate and I am the Admin assistant at Wimborne Care Home. I have been working here since March 2023. I thoroughly enjoy every aspect of my job, especially helping the residents and relatives on a daily basis. It is also truly wonderful to work alongside such passionate and caring staff members. Every day is rewarding.

Zoe

Zoe Freeman

Job Title: Activities Coordinator Joined: 2023

I have been working for Barchester for over 4 years and am proud to be part of the team here at Wimborne. I love being an activities coordinator and bringing all the fun into the home, you will never see me without a smile on my face.

Hayden

Hayden Jones

Job Title: Head Chef Joined: 2021

Hi, My name is Hayden I joined Wimborne Care Home a year ago working in the kitchen where I found my passion for cooking, I have now stepped up to head chef and I am really enjoying getting to know the residents more about what they do and don't like and providing nutritious and flavoursome food. I also enjoy our weekly baking club where I can interact more with the residents and have signed up to complete qualifications in catering. I look forward to bigger events where I get to show my skills to all.

Michelle

Michelle Walker

Job Title: Team Leader Joined: 2020

I have worked at Wimborne for 7 years. I have worked in care for 17 years starting off as a Carer and working my way up to team leader. I love interacting with all the residents listening to their life stories and creating relationships with the wonderful families.

Lucy

Lucy Ward

Job Title: Senior Care Assistant Joined: 2008

I started working at Wimborne in 2008 as part of the housekeeping team.


It was then I decided I wanted to become a carer and worked hard to eventually become a senior carer I really enjoy providing person-centred care to our residents, meeting family members and being a part of a team that provides such love and compassion.

Jillian

Jillian Whiting

Job Title: Senior Carer/Dementia Champion Joined: 2024

I have been in care all my life and am excited for a new challenge as a senior carer. I look forward to being able to bring my years of experience and knowledge and join this great team here at Wimborne care home.


You will always hear me singing the old-time classics around the home so if there is a favourite song you want to hear I'm sure I will know it.

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Martha Curtis

Job Title: Head of Housekeeping Joined: 2020

I have been in the care industry since I was 17 and have always loved the industry, I have gone from carer to senior carer to now head of housekeeping which I really enjoy. I love working at Wimborne and will forever feel my home from home.

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