Woodlands Residential Care Home

I would like to thank all of the staff at Woodlands for all of the care and attention they constantly show my father-in-law, this has had a profoundly positive effect on his health and general well being and I know for sure he has enjoyed all of the fun and varied activities available along with constantly enjoying the wonderful gardens. My sincerest thanks to you all.

For the more able residents (that have active minds) there needs to be more adult activities like the ones that are played at present are not good for active minds. They are fine for the residents that are not so fortunate i.e residents that have Dementia

More respect and patience is required for all residents (there is some answering back from the staff, for the residents that are more able to have their say)

More trips out are required to break the residents' week up (at the moment the trips out are only on a Friday)

Rooms need to be cleaned more regularly as when we visit there are often dirty cups and crockery left in rooms. More cleaning i.e vacuuming and dusting required.

The staff do work very hard as they have to cater at all different levels.

I have found this care home very kind, friendly and caring. The staff are excellent and I feel welcomed every time I visit. All the staff have gone out of their way to try and help my Dad settle in and everybody is very patient.

I have recommended Woodlands to many people with total confidence that they will not be disappointed.

Woodlands is warm and welcoming. No "bling", just a homely environment with well trained staff who care for and support not only the resident but also the wider family who they come into contact with. The twice daily activities are well thought out and constructed to enhance the day for residents. My father really enjoys them especially the concerts, poetry group and the cookery club. The whole team are well managed and are like one big family. No agency staff are used so residents are being cared for daily by familiar faces. Residents are treated with dignity and respect and kindness. There are some residents with dementia and the staff are always so patient. Although we wisely looked at other care homes we always came back to this one. It has a lovely atmosphere. My father has been here for 6 months and is very happy & settled. I visit him a few times a week & can honestly say that I have no concerns whatsoever. He is in very safe hands.

Since moving into Woodlands his overall health has improved and he seems much happier.

Lots of activities to take part in and also had the joy of the hairdresser. Granny was content and happy and our family wouldn't hesitate to ask for more respite with a view of permanent residence in the future.

Lovely room, lovely staff, lovely food, warm nice location.

My mum moved into Woodlands. The atmosphere was lovely and calm and everyone was very welcoming. There is so much choice with the food. My mum's room is wonderful with a dual aspect of the gardens and the ensuite is lovely. Staff are really helpful.

My mum moved into Woodlands. I found the staff very accommodating, friendly and nothing was too much trouble. Her room is outstanding and she looks out to a beautiful garden. The home is lovely and clean and well presented. The food is well-presented. The food is all freshly made and lots of variety. The activities that are available are brilliant and the trips out weekly.

My mother has been a resident at Woodlands for 4 years and is very happy there. She was a diabetic, living alone and no longer able to manage her illness. Woodlands have been marvellous in managing her diabetes and other age related medical conditions. We too, feel part of the Woodlands family and are always given a warm welcome when we visit. Mum particularly enjoys various trips out in the minibus to garden centres, shops or the seaside.

Overall, everybody involved works hard to make Woodlands a really nice place to live.

The management staff kept me updated on mum's health and condition and were so approachable and caring. Mum passed away in July and they were very supportive.

I would recommend Woodlands to anyone needing a home for their relative.

Happy residents, excellent full-time staff (no agency workers). Always feel welcome when visiting.

Rooms and furnishings very much suit the current elder generation, and the gardens must be seen to be believed.

A perfect all round home, hope it'll be mine one day!!

My mother has been living here for nearly a year. She herself is very happy here and has settled in well. I have 3 siblings and we are all very happy with Woodlands. The staff are all very good and nothing is too much trouble.

My mother-in-law has lived at Woodlands for over 5 years. During that time she has been treated with dignity and compassion The care is wonderful and all the staff are lovely. Everyone at Woodlands knows my mother-in-law as the home only employs permanent staff and never uses agency staff. My mother-in-law has really benefitted from living at Woodlands and feels happy living there.

Woodlands have cared for my uncle in an outstanding way. All the staff really make an effort to care for the residents who live at Woodlands. He really enjoys the garden and trips out to the pub and garden centre with the other residents!

My mother moved in three weeks ago and we have not looked back. This is an outstanding home.

A better more caring and considerate care home would be hard to find. The staff are all so very polite, helpful, they are all so dedicated to giving their absolute best in the most knowledgeable way possible. My Mother has always been treated with the utmost dignity and respect. I have received regular updates on my Mother's care needs, health issues, not to mention fantastic support to myself and family when Mother has been feeling under the weather. Each day and every day there is at least one activity for residents to join in with, in the morning and again in the afternoon, if the resident wishes. The activities vary greatly from cookery, art & craft, playing cards, playing skittles, the list is endless. There are also trips out to garden centres, the local town centre and sometimes a local public house. All dietary needs, likes and dislikes are catered for, which is all lovingly cooked in the kitchen. The recent CQC rating of 'OUTSTANDING' should read ' Better than Outstanding'.