






Woodlands is a thirty-nine bedroom residential care home with an excellent reputation in the Fleet community for the consistently high standards of elderly care it achieves. The home was rated as 'Outstanding' by the CQC in April 2021. All the team are permanent, agency staff are never used ensuring strong personal relationships are formed between residents and team.
Trained carers provide 24-hour care and support for the residents, helping to...
Care Provided by Woodlands Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We do accept Local Authority Funding providing they meet our rates.
The price(s) shown are provided by the care home. Contact Woodlands Residential Care Home for full pricing details and T&Cs.
Contact Woodlands Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Woodlands & Hillbrow Ltd
- Private Owned
Person in charge
- Victoria (Vicki) Morl (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (36)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (27)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Visitors welcome, no restriction on times.
Parking
- Visitor parking on site.
Woodlands Residential Care Home Reviews (162)
Woodlands Residential Care Home has a Review Score of 9.9 (9.875) out of 10, based on 52 reviews in the last 2 years.
Over all time Woodlands Residential Care Home has 162 reviews.
I have found this care home very kind, friendly and caring. The staff are excellent and I feel welcomed every time I visit. All the staff have gone out of their way to try and help my Dad settle in and everybody is very patient.
I have recommended Woodlands to many people with total confidence that they will not be disappointed.
Woodlands is warm and welcoming. No "bling", just a homely environment with well trained staff who care for and support not only the resident but also the wider family who they come into contact with. The twice daily activities are well thought out and constructed to enhance the day for residents. My father really enjoys them especially the concerts, poetry group and the cookery club. The whole team are well managed and are like one big family. No agency staff are used so residents are being cared for daily by familiar faces. Residents are treated with dignity and respect and kindness. There are some residents with dementia and the staff are always so patient. Although we wisely looked at other care homes we always came back to this one. It has a lovely atmosphere. My father has been here for 6 months and is very happy & settled. I visit him a few times a week & can honestly say that I have no concerns whatsoever. He is in very safe hands.
Since moving into Woodlands his overall health has improved and he seems much happier.
A lovely room looking out on the beautiful gardens with the nature to watch.
Lots of activities to take part in and also had the joy of the hairdresser. Granny was content and happy and our family wouldn't hesitate to ask for more respite with a view of permanent residence in the future.
Lovely room, lovely staff, lovely food, warm nice location.
My mum moved into Woodlands. The atmosphere was lovely and calm and everyone was very welcoming. There is so much choice with the food. My mum's room is wonderful with a dual aspect of the gardens and the ensuite is lovely. Staff are really helpful.
My mum moved into Woodlands. I found the staff very accommodating, friendly and nothing was too much trouble. Her room is outstanding and she looks out to a beautiful garden. The home is lovely and clean and well presented. The food is well-presented. The food is all freshly made and lots of variety. The activities that are available are brilliant and the trips out weekly.
My mother has been a resident at Woodlands for 4 years and is very happy there. She was a diabetic, living alone and no longer able to manage her illness. Woodlands have been marvellous in managing her diabetes and other age related medical conditions. We too, feel part of the Woodlands family and are always given a warm welcome when we visit. Mum particularly enjoys various trips out in the minibus to garden centres, shops or the seaside.
The staff are very kind and made the transition from our care to theirs with compassion and understanding.
The home and Mum's room is always very clean and tidy. Mum has always enjoyed her food and is fed very well.
Overall, everybody involved works hard to make Woodlands a really nice place to live.
Her behaviour, as the dementia, progressed became more challenging - but the staff were patient and always treated her with respect and she always told me she was happy there and didn't want to move.
The management staff kept me updated on mum's health and condition and were so approachable and caring. Mum passed away in July and they were very supportive.
My mum has not looked as well as she does in a long time.
The home is lovely and clean generally and her room is clean and tidy.
My mum always looks clean and tidy and she is obviously well fed and enjoys the food.
The staff are attentive and kind and obviously work as a team.
We can visit at any time and any questions or queries are always addressed promptly.
Nothing is too much trouble and the staff always look happy.
I would recommend Woodlands to anyone needing a home for their relative.
Happy residents, excellent full-time staff (no agency workers). Always feel welcome when visiting.
Rooms and furnishings very much suit the current elder generation, and the gardens must be seen to be believed.
A perfect all round home, hope it'll be mine one day!!
My mother has been living here for nearly a year. She herself is very happy here and has settled in well. I have 3 siblings and we are all very happy with Woodlands. The staff are all very good and nothing is too much trouble.
My mother-in-law has lived at Woodlands for over 5 years. During that time she has been treated with dignity and compassion The care is wonderful and all the staff are lovely. Everyone at Woodlands knows my mother-in-law as the home only employs permanent staff and never uses agency staff. My mother-in-law has really benefitted from living at Woodlands and feels happy living there.
Woodlands have cared for my uncle in an outstanding way. All the staff really make an effort to care for the residents who live at Woodlands. He really enjoys the garden and trips out to the pub and garden centre with the other residents!
My mother moved in three weeks ago and we have not looked back. This is an outstanding home.
A better more caring and considerate care home would be hard to find. The staff are all so very polite, helpful, they are all so dedicated to giving their absolute best in the most knowledgeable way possible. My Mother has always been treated with the utmost dignity and respect. I have received regular updates on my Mother's care needs, health issues, not to mention fantastic support to myself and family when Mother has been feeling under the weather. Each day and every day there is at least one activity for residents to join in with, in the morning and again in the afternoon, if the resident wishes. The activities vary greatly from cookery, art & craft, playing cards, playing skittles, the list is endless. There are also trips out to garden centres, the local town centre and sometimes a local public house. All dietary needs, likes and dislikes are catered for, which is all lovingly cooked in the kitchen. The recent CQC rating of 'OUTSTANDING' should read ' Better than Outstanding'.
Right from the first contact two and a half years ago through to today, the Woodlands team has always provided a high level of professionalism combined with genuine concern and affection for the residents. The home itself feels like a comfortable private home. We, the family, feel very fortunate that our relative is in such a pleasant place with such excellent care.
The home provides a very friendly and caring service. The staff are all efficient and I would describe the overall atmosphere of the home as being down to earth and as near as being vert much like the family home. The rooms are well-maintained. There is not a constant turnover of staff makes the residents content. The managers are very much hands on and they are friendly but firm, with their staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 August 2019Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (10) & Events (0)
- 15 Jun 2026
We are celebrating our 50th anniversary this year at Woodlands Residential Care home! This special occasion marks five decades of family-led care in Hampshire, started by Gillian Lee. As the...
- 15 Jun 2026
Residents at Woodlands enjoyed a wonderful visit from some fascinating birds of prey. Highlights included meeting Bailey the owl, whose calm presence captivated everyone, and a lively kookaburra that brought...
- 19 Mar 2026
We're so pleased to announce the launch of our updated summer menus across all four homes. The new menus offer a four week rotation, ensuring a wide variety of choice,...
There are no upcoming events for Woodlands Residential Care Home.
Awards / Recognitions (15)
- 30 Jan 2026Recipient: Woodlands & Hillbrow Ltd
- 31 Jan 2024Recipient: Woodlands & Hillbrow Ltd
- 28 Feb 2023Recipient: Woodlands & Hillbrow Ltd
Accreditations
There are no accreditations posted yet for Woodlands Residential Care Home.
Meet the Team (9)

I am Alison Lee the Proprietor of Woodlands & Hill Brow Ltd. I am a nurse with a degree in Nursing and a Diploma in Elderly Care. I left the NHS where I was Ward Manager of an elderly care unit at the Royal Free Hospital when I assumed control of Woodlands & Hill Brow Ltd following my mother's retirement in 1998.
I am immensely proud of the standards of care we achieve and the family ethos and feel which runs through the heart of our homes.

Hello, my name is Laura Cooper, I have worked for the Lee family for over 8 years and I am extremely proud to be the General Manager for Woodlands and Hill Brow’s four homes. With over 20 years of previous Leadership and HR experience behind me, I work with the homes daily to promote and ensure that the happiness of our residents and all our permanent staff members remains at the heart of all we do.

My name is Vicki, and I love my role as Home Manager at Woodlands. I have worked in the care industry since I was fifteen years old. I have worked in a variety of care settings such as residential, nursing, learning disabilities and mental health, as well as domiciliary care. My passion is in elderly care; everyone is unique and has an interesting story to tell. Throughout my time, I have gained a number of qualifications, such as NVQs at Levels 2, 3, and 4, and a Level 5 Diploma in Health & Social Care and Management. I am proud to work for a company that puts the residents at the forefront of everything they do.

My role is incredibly rewarding. I am part of a massive life changing decision that is incredibly personal and needs to be made with confidence. I think of myself as a guide for families and individuals during this new chapter of their life.
I help support with any questions and concerns but what I love most is every day I get to meet new people, hear their life stories and build great relationships with them and their families. Once they have moved in it is a joy to watch our residents thrive and enjoy life, loved ones too.

I have worked in the health and social care sector for the last 13 years. Every role has been in and around training and development. Being able to develop our staff to deliver even greater care and service to our residents is something I take great pride in. Woodlands & Hill Brow is a family-run business, and this is one of the main reasons I wanted to move here, away from more corporate roles.

I'm Trixie, and I work as a Chef at Woodlands. I absolutely love being part of such a caring company that values and supports its employees. The management team is incredibly supportive and always prioritizes the well-being of the residents and staff.
One of the best parts of my job is preparing meals for the residents at Woodlands. I make sure to have individual conversations with each resident to learn about their favourite foods and preferred drinks. It's important to me that they are happy, so I strive to provide them with wholesome, delicious, and nutritious meals that they truly enjoy.

My name is Debbie Choularton, and I was the Home Manager for Woodlands, and have recently changed roles to Activities Coordinator. I joined the company in 2000 and am very glad to work in such a wonderfully caring environment.
Our residents are so lovely, and the rest of the staff have become so attached to them that we think of them as our friends and family. I am lucky to have a fantastic team under me who help make the home such a warm and friendly place that it is a home from home for us too.

Hello, my name is Gun Shree, I have worked for Woodlands and Hill Brow since 2015 as a domestic assistant. I really enjoy making sure the residents have a lovely clean home and that their rooms are as they like them to be. I love to see the residents happy.

My name is Doug, I am the facilities manager for the Woodlands and Hill Brow Group. I am a qualified electrician and have been in the building industry for nearly 40 years. I was introduced to the team at Woodlands and Hill Brow Ltd when I was involved in the building of Hill House nursing home and then when I designed the electrical systems at Farnham Mill. I take pride in my maintenance team and in providing a safe, well maintained, attractive place for the residents and staff alike to live and work.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodlands Residential Care Home to verify any information. View our terms and conditions. Woodlands Residential Care Home has an Enhanced Service -more info.