171 Adeyfield Road, Hemel Hempstead HP2 5JU
Group: Wilton House Ltd
Person in charge: Siji Sebastian (Manager)
Local Authority / Social Services: Hertfordshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 110 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 110
Rooms with ensuite WC: 110
Weekly Charges Guide: Personal Care Single £629 – £662
Facilities & Services: Close to Local shops • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest CQC* Report on Lime Tree Manor: click here
* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Lime Tree Manor has a Review Score of 8 (7.962)
The Review Score of 8 (maximum of 10) for Lime Tree Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Lime Tree Manor in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.917 for Lime Tree Manor is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.045 Points relating to the number of positive Reviews for Lime Tree Manor is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 22 positive Reviews (110 registered beds ÷ 5). 1 Reviews ÷ 22 Target = 0.045
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Lime Tree Manor?
Reviewer Connection to Lime Tree Manor
Submitted from a Website Submission by Susan T on Wednesday 25 May 2016. Relates to May 2016.
Lime Tree Manor is a fantastic place. No need to worry about the care and empathy of all the staff. It is not easy to relinquish the care of a loved one especially as you hear so many horror stories of care homes. I know my loved one is in a safe and caring environment.
I have experience of both the care unit and the dementia unit. Both units have the most caring staff you could want. Nothing is too much trouble and they are very approachable. All the residence are smartly dressed and their dignity is paramount.
The team working in the dementia unit really understand individual needs and work hard to engage everyone. Taking time to talk about their lives and what interests they have.
I cannot thank all the staff enough for giving me the peace of mind I now have.
How likely would you be to recommend Lime Tree Manor? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Lime Tree Manor