






Situated in Ware, Ashwood offers a quiet and relaxing atmosphere.
Bedrooms are beautifully furnished, some with en-suite toilet facilities and Ashwood also benefits from excellent amenities including comfortable lounges in which residents can socialise, take part in activities and relax.
In addition, there is a dedicated area for dementia care, designed to enable residents to maintain their independence in a safe environment.
The activities at Ashwood are varied and alongside enjoying...
Care Provided by Ashwood
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashwood for full pricing details and T&Cs.
Contact Ashwood to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Natalie Pinder (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1997
- Number of floors: 1
Room Information
- Single Rooms (64)
Visiting
- Upon arriving at their home, please press the buzzer on the intercom. A member of staff will greet you shortly. They kindly request that you sign the guestbook upon both arrival and departure. This helps them to maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Ashwood Reviews (95)
Ashwood has a Review Score of 9.3 (9.279) out of 10, based on 10 reviews in the last 2 years.
Over all time Ashwood has 95 reviews.
My mum's general mobility is greatly improved since she became a resident a year ago. There is a relaxed and friendly atmosphere and it is always clean. Staff interaction with the residents is good and caring. I would like to see waist-height planters in the gardens giving easy accessibility for the residents to use. A huge benefit would be the provision of a vehicle to enable trips out for residents.
From day one I have had nothing but gratitude and admiration for all the help we have as a family for helping my mum settle into the care home.
Thank you for your kind words. It has been a pleasure caring for your mum and supporting your family during her transition into her new home.
Very pleased with everything, thank you.
Thank you for leaving us a review! We're happy to hear we are meeting your expectations.
I cannot say enough about this wonderful care home, the staff are all amazing, nothing is too much trouble, I only wish we found this care home in the beginning, my mum is really at the end of her life with Dementia and we as a family know she is getting the best care.
Thank you for your kind words. It has been a pleasure caring for your mum and we're happy to hear we are meeting your expectations and providing the best experience for her.
As with any decision of this magnitude, it is extremely difficult to put yourself in a loved one's shoes and decide whether a care home will be suitable for all their needs. I have to say, from the moment we were shown around the home to when my father arrived we were kept informed with the staff taking their time to fully explain all the questions we had. The care home was pleasantly laid out with separate units for each group of residents each with their own lounge, dining area and individual rooms. The home was clean, brightly lit and felt comfortable to be in. Whenever any questions arose the staff always responded quickly and took the time to discuss any areas of concern. Perhaps, the most rewarding of all was the way the staff treated my father with dignity, caring and in looking after his needs. They were always courteous, helpful and demonstrated a happy and positive mindset. Well done to Ashwood Care Home!
Thank you ever so much for your kind words. We're happy to hear that our home met your father's needs as well as your standards. I will be sure to share your comments with the wider team.
Kind regards,
Lisa
The home and staff are good, very friendly. The food is very poor, could be a lot better.
It is such a hard decision to make when you have to place a parent in care. But please put any preconceived negative thoughts aside, Ashwood is the best place to choose to place a loved one. The level of care is amazing, I have seen firsthand the genuine care and dedication my mother and other residents receive. You may feel anxious when you first visit a loved one, but I promise you that you will leave feeling that they are well cared for and looked after. You can ring the home anytime to check on how your loved one is getting on, and the staff know straight away how they are doing, they are all invested in each resident. It's clean, bright and spacious, and doesn't smell, has lovely outdoor space, and the team are always organising events, crafts etc. They go above and beyond and take the worry away. Can't praise Ashwood enough. Thank you.
Thank you so much for this 5-star review. Our staff are amazing and I'm glad that you feel and see the love they have for the residents in the home. Each resident is so special to the home and they are part of our Ashwood family, as are the relatives. Thank you so much for taking the time to write this review. I will pass on your lovely comments to the team.
Living in Devon has made visiting my Aunt difficult. However, from the very beginning, we felt reassured that she was being cared for in the best possible way. This is mainly due to the excellent staff and their leadership team. We are very grateful for all the care and kindness you have shown my Aunt during her stay with you.
Thank you for taking the time to write such a lovely review of the home. I will pass on your lovely comments to the team here at Ashwood.
My mum has lived at Ashwood since the start of covid in 2020. These were challenging times for the staff. Over the last 2 years, I have found all the staff to be caring and friendly and try their hardest to reassure the people that live there. It feels like a family environment and it makes leaving your loved one a little easier when you feel that they are being well cared for.
Thank you so much for your review. I will pass on your lovely comments to the staff here at Ashwood.
I was very happy with the care given and all activities in place. It's made a lot of difference to their mental health and I know how happy and settled he's been.
Hello Maria, thank you for the lovely review. I am really pleased that you're happy with the level of care at the home and the activities on offer. I will be sure to pass on your lovely comments to the staff. Have a great day!
The care our mum/mum-in-law has received at Ashwood has been exemplary throughout the time she was a resident. The staff go above and beyond to ensure everyone is looked after within a safe, lovely and loving environment - a true home from home. Relatives feel included and valued. And during her final days she was cared for with such dignity and love and we felt looked after too. Thank you every at Ashwood.
Thank you for your lovely comments about the great care we give at Ashwood. I will pass on your review to the staff and thank you again for your lovely comments and support during your time at the home.
My Mum has been in Ashwood since November 2021, she settled in quite quickly and all the staff have been very friendly and caring. I am grateful for their care, particularly during the lockdown periods which were so difficult to manage. They put a lot of work into their events and I’m hoping Mum will be able to join in on future occasions.
Hello, thank you for your time to write a lovely review of Ashwood and 5-star ratings. I will ensure all the staff are aware of your kind words and your review of the care provided to your mum. Thank you for supporting the home, myself and all the staff appreciate the time you have taken to write this review.
It was so nice to be back in the home after a lockdown recently due to a Covid outbreak. The home was swift to respond and very diligent in working to rid the home of infections. They kept the family up to date and welcomed us all back once they re-opened. The staff know every resident and their needs and likes and keeps me well informed if there are any issues. I feel able to relax knowing she is so well looked after.
Hello Janice, thank you for your lovely review. I am really pleased that you are happy with the home and feel relaxed knowing mum is with us. I will pass on your lovely comments to the staff.
My father-in-law stayed at Ashwood for Christmas and New Year. It was his first experience of residential care and he absolutely loved it. He is still talking about the lovely staff, residents, and food. He compares it to a first-class hotel and enjoyed all the activities and socialising that he was able to engage with. He left feeling refreshed and very much cared for, both physically, loving the bubble bath and emotionally, as he felt safe and valued. As his visiting family, we could see how happy he was here and how much he was respected with dignity. He would love to return if needed and we would feel he would be cared for as we and he would wish.
Thank you ever so much for taking the time to write this lovely review. It was a pleasure and an honour to care for your father-in-law during his stay with us. We are always here for you.
I found Ashwood very warm and welcoming when I was looking for somewhere for my mother. Mum has since transferred to the home and has settled in nicely. The staff are always kind and approachable. The rooms are nice and the home is always clean and tidy.
Hello Gillian, we really appreciate reading your full recommendation for Ashwood. We are grateful to hear how pleased you are with the cleanliness of the home and the approachability of our team. Thank you for your glowing review.
My mum says she is happy with the home, the staff are always friendly when I come to visit her, are happy to talk to me when asking questions about how things are with her. Just would like to say a big thank you for your hard work.
Hello, thank you for the review. We are so grateful for your positive feedback, and we appreciate how happy you are with the responsiveness of our team and your mother's care. Have a good day.
I am very happy with the care and attention given by the staff to my mum. They work incredibly hard and this is appreciated by me. I would like to say how clean the home is and that the domestics do a good job.
Hello Chris, thank you for the review. We are glad to hear you are satisfied with your mother's care. Your review helps us understand where we succeed and what we can further enhance, and we are grateful for any and all feedback we receive!
My Nan has been a resident at Ashwood for around 5 months now, and I really couldn’t be more grateful to the lovely, friendly, helpful carers here. Any questions, worries, etc I’ve had I’ve always been helped and reassured and been able to contact whenever needed. With everything covid related going on at the moment they have still always gone the extra mile to help and support even though this is something they have never experienced themselves before. I couldn’t be happier with the team there and I love how easy it’s been to build a lovely relationship with them all. Thank you Ashwood team.
Hello Daniel, thank you for the review. We are happy to answer any enquiries relatives have with our residents, and we are glad to hear you are satisfied with your grandmother's care. Thank you again for your review.
When it was mentioned Nan might be going into a home we had our reservations. The staff guided both Nan and ourselves through what could have been a really difficult and distressing time (for us all). Now seeing how settled and looked after (and loved) by the team at Ashwood has proved that this was the right decision. Nan has made some lovely friends and has an amazing bond with the kind and caring team. Nothing is too much for them and the love they give to Nan goes a long way. Nothing is ever too much and knowing Nan is safe, being looked after properly, and is in the company of people who genuinely care makes all the difference. Thanks, Ashwood! Big thanks to the staff who make such a difference.
Thank you for the wonderful review. We always take time to deliver the best possible care for our residents, and we are glad to hear that you are satisfied with the transition with your grandmother's care and the service we provide.
My nan has settled really well into the care home. The staff are very friendly and caring and easy to talk to. I feel safe knowing nan is in a safe place and if I have any queries or if I’m struggling to get through to her mobile, I know I can call the home, and someone will always sort out nan's phone and make sure she is ok.
Hello Deanne, thank you for the thoughtful review. Your feedback strengthens the care and security we provide to our residents, and we are grateful that you are satisfied with your grandmother's care. Thank you again for your comments.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 August 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 04 Aug 2026
The People's Gallery once again welcomed visitors as Runwood Homes and Sanders Senior Living proudly hosted the third annual 'No Art Without Heart' Art Exhibition. The much-loved event showcased an...
- 07 Apr 2026
Residents, families and staff at Ashwood Care Home, part of the Runwood Homes Group, enjoyed a lively Easter Party on Good Friday (3 April 2026), filled with music, laughter and...
- 04 Mar 2026
Residents at Ashwood Care Home, part of the Runwood Homes Group, enjoyed a heartwarming and memorable experience this week when two very special visitors, guinea pigs Mabel and Matilda, spent...
There are no upcoming events for Ashwood.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Ashwood.
Meet the Team (7)

With over 18 years of experience at Runwood Homes, I have had the opportunity to develop my career through a variety of roles and have gained numerous qualifications in health and social care along the way. This journey has equipped me with a deep understanding of the sector and a strong commitment to delivering high-quality care.
I am incredibly proud to serve as the Home Manager of such a wonderful home, where our residents and staff create a warm, supportive, and joyful environment every day.
Outside of work, I enjoy spending quality time with my family and taking long walks with my dog, which helps me unwind and recharge.

My name is Mandy, and I have worked in the care sector for 18 years. I worked in several nursing homes before starting at Ashwood in 2013 as a night carer. I was then promoted to a night Care Team Leader but have been working as a day Care Team Leader for nearly 3 years, and I love it and the lovely bunch I work with.

Hi, my name is Sarah. After working in hospitality for 5 years, I wanted to explore a new path, which is how I ended up working in care. I have worked my way up to Care Team Leader at Ashwood since I have worked here and have achieved my NVQ 3 qualification as well as gaining a wealth of experience in both my care role and CTL role. In particular, understanding and providing person-centred care to residents living with dementia and complex needs.

My name is Katie, and I’m a Care Team Leader at Ashwood. I have worked in many different areas of care, including residential, nursing, and assisted living. I believe, that to work in care, you need to be dedicated to delivering person-centred care and have compassion and kindness, which I feel we all showcase well at Ashwood.

Hi, my name is Shelley. I started my career in care when I joined Ashwood in 2018. Since then, I have worked in a few different roles in the home and now enjoy my role as a Care Team Leader. Many of my family members have worked in care, so I feel care runs in my blood!

Before my employment with Ashwood, I worked in hospitality in 2006, where I gained knowledge and understanding of all aspects surrounding the sector. In 2017 I decided I wanted to try something new and different, and I chose the care sector to start this new chapter of my working life. In 2017 I joined Ashwood as an administrator, where I have gained knowledge and understanding of the care sector. During my time here at Ashwood, I feel like I am part of a family. I have a degree in art and enjoy using my flair for art and design within the home.

I started at Ashwood 4 years ago as a domestic and soon progressed to Head Housekeeper. I enjoy the interaction with residents and love listening to their life stories so much. I have a hands-on approach and help with laundry and care, and have been known to help in the kitchen too.
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