






Situated in Ware, Ashwood offers a quiet and relaxing atmosphere.
Bedrooms are beautifully furnished, some with en-suite toilet facilities and Ashwood also benefits from excellent amenities including comfortable lounges in which residents can socialise, take part in activities and relax.
In addition, there is a dedicated area for dementia care, designed to enable residents to maintain their independence in a safe environment.
The activities at Ashwood are varied and alongside enjoying...
Care Provided by Ashwood
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashwood for full pricing details and T&Cs.
Contact Ashwood to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Natalie Pinder (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1997
- Number of floors: 1
Room Information
- Single Rooms (64)
Visiting
- Upon arriving at their home, please press the buzzer on the intercom. A member of staff will greet you shortly. They kindly request that you sign the guestbook upon both arrival and departure. This helps them to maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Ashwood Reviews (95)
Ashwood has a Review Score of 9.3 (9.279) out of 10, based on 10 reviews in the last 2 years.
Over all time Ashwood has 95 reviews.
As always, the various staff members have been helpful and accommodating. This is particularly noticeable in these times of coronavirus where they are under even greater pressure. My mother, a dementia sufferer, always seems happy and well-looked after.
Hello Colin, thank you for your review. Your comments greatly influence the care we provide to our residents, and we are happy to hear you are satisfied with our care for your mother.
My father has been at Ashwood for 2 years now. He is very happy and I cannot fault the care he receives. Have been excellent through the pandemic, lovely staff. Thank you to everyone for your kindness and for looking after my father.
Hello Tammy, we are really grateful that you are glad with your father's care. We understand the pandemic has made circumstances tougher, but we continue to aspire in delivering the finest care we can to our residents. Thank you again for your lovely review and comments.
My mum has been a permanent resident here for almost a year. Prior to her admission, she had a few respite stays in Ashwood. We, as a family, are delighted with the care, attention, and kindness shown to our mum and cannot recommend it highly enough. We know how difficult and challenging it can be to make the decision to place a relative into care but we also know we could not maintain the same standards if she was living on her own!
Hello Maggie, it is rewarding to hear that you are glad about the care we have provided to your mother. Our priority is the care and environment we provide to residents, and your comments are fully supportive.
My visit with my father was welcoming and enjoyable in such difficult times. The staff were friendly and supportive and the home was warm and homely. Hearing my father say, 'It's really nice here' after being a resident for almost three years reassured me that he is happy and well cared for.
Mum does seem to spend a lot of time in her wheelchair, hasn't been assisted in trying to walk again. Not happy with her sitting in the wheelchair when in the lounge for several hours.
From the start I found the home and staff warm and friendly and also made us welcome when visiting, and very pleased how Ashwood Care Home, Ware, has performed during the Covid pandemic.
Great staff, beautiful home, so relaxed and very clean. So happy we chose Ashwood. We looked at many but felt this one was so homely.
Sadly my dad needed a care home - thank goodness I found Ashwood. All the staff are amazing - no one could be any kinder and supportive. Each member of the team from manager through to handyman have all gone out of their way to make my dad feel welcome and so well cared for! With a lump in my throat - because in all honesty, I didn’t think this day would be so soon for my dad! A very massive thank you!
Mum always seems clean and well looked after. The staff really seem to care.
I cannot speak more highly about Ashwood. My mum came here last July. The care she has received has been amazing, my mum is a totally different person now and has come on so well. The staff are wonderful and that is everyone. Whenever I call, all are so helpful. Always communicate with us re mum. So caring and we are so grateful as a family. Would so recommend this home.
I have always been really pleased with the care at Ashwood, the staff are always polite, caring and friendly. I couldn't have asked for a better home. Her stay at Ashwood has been great for her, having so many people to be able to socialise with.
Just wanted to say a huge, enormous, massive thank you to the amazing staff at Ashwood for allowing me to see my Aunty for the first time since the summer, she looked well cared for and happy. The pod is a fantastic addition to the home and will be very much appreciated by relatives eager to see their loved ones! I have no doubt that the pod comes with a mountain of paperwork and extra health and safety assessments and time-consuming cleaning which staff are to be commended for undertaking selflessly in the effort to keep our loved ones, us and themselves as safe as can be. A heartfelt thank you to Ashwood staff!
Any concerns I had with placing my mum into residential care were soon alleviated, the staff at Ashwood were so friendly and welcoming. My mum settled in very quickly. Everyone at the home puts the happiness and care of the residents before anything else. The premises are kept spotlessly clean. During these tough times, all the family members receive weekly updates from the home and we maintain good contact with our loved ones.
I really must mention the superhuman effort the staff have put in over the Covid-19 period to keep their residents safe, happy and cared for. It's crystal clear that at this most difficult time. All of the incredible staff are doing everything they can possibly do to keep my mum and all of the other residents safe.
The new events manager is doing a fabulous job of keeping everyone active and engaged, with new activities coming online all the time, including a 'This is your Life' session, where residents can take a walk down memory lane, and the management team work incredibly hard to keep the families of residents informed about news from the home.
This is a brilliant place for my mum to live.
I could not recommend this home enough. My mum was in Ashwood and although this was the hardest decision I had to make, it was made the easiest decision by the quality of information I was given before she arrived. The administrator was very professional and had a very good understanding of everything I asked and was able to provide us with support with social services, as well as giving us all information we required about the home. We had a virtual tour and during this tour, I was shown my mum's room, and this was set up beautifully, I even got to meet the manager on call and she was professional and was very keen to get to know my mum and find out about her needs which was reassuring. I also met some of the staff on that day and they were friendly and they had great compassion. From the moment I saw the home and got to speak to the manager and administrator, that is when I knew this was home. Mum settled and the care was more than I could have wished for.
My husband has been in Ashwood for nine months now. The staff are extremely kind and caring. The new manager is to be praised as to the difference she has made. I was never able to contact or talk to the previous manager. The care through COVID-19 has been very good. to be able to see a relative has been arranged very well. I am happy with Ashwood and the staff.
They are all wonderful and are doing their best in extreme circumstances, my Mum is happy and loves the staff. She lives in a great home, they all showed me and my Mum the greatest respect and kindness. Couldn't have gone to a nicer place, they all treat her with genuine love and care.
To accept that Mum was no longer capable of caring for herself was hard. She was admitted to Ashwood on a "step-down" after leaving hospital. The first few weeks were tough, naturally she wanted to go home. There was confusion and asking "why am I here?" etc. These are situations the staff deal with every day, they settle the resident and reassure the relatives. As other families have commented, I do feel more at ease knowing how well she is cared for.
My mother and I have full confidence in the fact that the staff at the home looked after my dad with care and understanding during the lockdown period. The arrangements for garden visits are well planned. Staff were helpful when we were in contact during the lockdown. We like the idea of the monthly meetings online and hope one day to meet in person. Thank you, Ashwood.
Nice visit to see my father-in-law in the garden and has a lovely chat.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 August 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 04 Aug 2026
The People's Gallery once again welcomed visitors as Runwood Homes and Sanders Senior Living proudly hosted the third annual 'No Art Without Heart' Art Exhibition. The much-loved event showcased an...
- 07 Apr 2026
Residents, families and staff at Ashwood Care Home, part of the Runwood Homes Group, enjoyed a lively Easter Party on Good Friday (3 April 2026), filled with music, laughter and...
- 04 Mar 2026
Residents at Ashwood Care Home, part of the Runwood Homes Group, enjoyed a heartwarming and memorable experience this week when two very special visitors, guinea pigs Mabel and Matilda, spent...
There are no upcoming events for Ashwood.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Ashwood.
Meet the Team (7)

With over 18 years of experience at Runwood Homes, I have had the opportunity to develop my career through a variety of roles and have gained numerous qualifications in health and social care along the way. This journey has equipped me with a deep understanding of the sector and a strong commitment to delivering high-quality care.
I am incredibly proud to serve as the Home Manager of such a wonderful home, where our residents and staff create a warm, supportive, and joyful environment every day.
Outside of work, I enjoy spending quality time with my family and taking long walks with my dog, which helps me unwind and recharge.

My name is Mandy, and I have worked in the care sector for 18 years. I worked in several nursing homes before starting at Ashwood in 2013 as a night carer. I was then promoted to a night Care Team Leader but have been working as a day Care Team Leader for nearly 3 years, and I love it and the lovely bunch I work with.

Hi, my name is Sarah. After working in hospitality for 5 years, I wanted to explore a new path, which is how I ended up working in care. I have worked my way up to Care Team Leader at Ashwood since I have worked here and have achieved my NVQ 3 qualification as well as gaining a wealth of experience in both my care role and CTL role. In particular, understanding and providing person-centred care to residents living with dementia and complex needs.

My name is Katie, and I’m a Care Team Leader at Ashwood. I have worked in many different areas of care, including residential, nursing, and assisted living. I believe, that to work in care, you need to be dedicated to delivering person-centred care and have compassion and kindness, which I feel we all showcase well at Ashwood.

Hi, my name is Shelley. I started my career in care when I joined Ashwood in 2018. Since then, I have worked in a few different roles in the home and now enjoy my role as a Care Team Leader. Many of my family members have worked in care, so I feel care runs in my blood!

Before my employment with Ashwood, I worked in hospitality in 2006, where I gained knowledge and understanding of all aspects surrounding the sector. In 2017 I decided I wanted to try something new and different, and I chose the care sector to start this new chapter of my working life. In 2017 I joined Ashwood as an administrator, where I have gained knowledge and understanding of the care sector. During my time here at Ashwood, I feel like I am part of a family. I have a degree in art and enjoy using my flair for art and design within the home.

I started at Ashwood 4 years ago as a domestic and soon progressed to Head Housekeeper. I enjoy the interaction with residents and love listening to their life stories so much. I have a hands-on approach and help with laundry and care, and have been known to help in the kitchen too.
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