Ashlyns Care Home

Chesham Road, Berkhamsted HP4 2ST
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9.8 82 Reviews
  • Ashlyns Care Home, Berkhamsted
Ashlyns is ideally situated in 13 acres of parkland ground on the historic Ashlyns Hall Estate in Hertfordshire. Ashlyns is an award-winning single storey, purpose built home built around a stylish courtyard. This home has been tastefully furnished and equipped as one of B&M Care's superior homes.

There is a choice of single or companion en suite bedrooms, all of which may be personalised.

Ashlyns offers a choice of lounges and dining areas, a private family lounge/reading room and garden conservatory. The beautifully manicured walled gardens at Ashlyns offer a safe environment, with easy access pathways and a Victorian greenhouse for outdoor activities.

Ashlyns offers long term residential care and short stay respite breaks for older people. The home benefits from a safe comfortable environment that specialises in the care of older people with dementia related needs.

The home's Activities Organisers arrange a varied social calendar of meaningful, appropriate activities and entertainment, including trips to places of interest, exercise classes, movement to music and tailored, individual activities.
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Care Provided by Ashlyns Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550
  • Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1600

These prices are only a guideline, please contact Ashlyns Care Home to find out the exact price for your requirements.

Contact Ashlyns Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ashlyns Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Diane Delicate (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (60)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Ashlyns Care Home Reviews (82)

9.8

Ashlyns Care Home has a Review Score of 9.8 (9.789) out of 10, based on 16 reviews in the last 2 years.
Over all time Ashlyns Care Home has 82 reviews.

Overall Experience
  • 72
  • 7
  • 2
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Date Published
  • 82
  • 5
  • 9
  • 16
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Reviewer Connection to Ashlyns Care Home
  • 43
  • 14
  • 5
  • 4
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 82, showing 61-80
Review from Sophie M (Daughter of Resident) published on 26 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum moved into Ashlyns over a year ago as she has Alzheimer's. From planning her move to dealing with the unexpected challenges of Covid-19, the staff have been supportive and considerate with fast and efficient communication. Mum was made to feel extremely welcome and the on-going kindness and consideration
of the staff, even just by saying hello and smiling as you or a resident walk down the corridor, makes all the difference to Ashlyns feeling like home.
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Review from Colin (Son of Resident) published on 22 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
All options marked as "Excellent" apart from "Value for money", a rating I doubt anyone would use for that question - even at half the price!
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Review from Helen O (Daughter of Resident) published on 20 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been delighted by the standard of care by the staff at Ashlyns from management to junior members of staff. My mother entered the home in October 2019. Management were very helpful with the admissions process, liaising with the out of area hospital, assisting with allowances and ensuring that
a room was available for her at short notice. I have been very impressed with the standard of nursing care. My mother is always washed and dressed nicely and has regular hairdressing and chiropody appointments. Ashlyns has also taken measures for my mother to see an optician, dentist and liaises with the local GP when other issues arise. In addition, Ashlyns is immaculately clean and the catering is very good.
However, it is the warmth of the staff at the home which makes this a truly outstanding place. My mother is treated with dignity and respect but the staff also sense when she needs extra emotional support. I have been overwhelmed by the kindness that has been shown to my mother since.
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Review from K G (Daughter of Resident) published on 28 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is in a lovely setting but easily accessible from Berkhamsted town and its facilities. It certainly feels more like a home than an institution with lovely colour schemes, well-kept gardens and very good food. The staff, led by a committed management team are unfailingly patient, cheerful
and professional. It is so reassuring to know that my mother has such a caring team looking after her.
I would have no hesitation in recommending Ashlyns. Fresh flowers in reception area too.
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Review from G E (Friend of Resident) published on 3 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very cheerful and caring staff with a happy atmosphere generally throughout the building. Excellent facilities, kept very clean.
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Review from S J (Friend of Resident) published on 2 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very welcoming, clean and secure. I found the staff to be very friendly, even though they were extremely busy. The residents seemed happy and the interaction with the staff was amazingly good. It is certainly one of the best homes I have visited and would definitely recommend Ashlyns Care
Home to anyone looking.
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Review from K B (Daughter of Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad and our family have been made to feel extremely welcome by everyone at Ashlyns, from the manager down, all staff are amazing. The food is fantastic. My dad likes good old-fashioned traditional food and that's what he gets - his appetite has increased. The home is beautiful and clean. The environment
is amazing. My dad is happy which makes us happy as a family. Nothing is too much trouble. Well done to the Ashlyns team - you are all amazing.
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Review from Richard J (Son of Resident) published on 8 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ashlyns is very well run, with experienced and caring staff. My mother settled in well, after moving from sheltered accommodation due to reduced mobility. She was particularly keen on the food and enjoyed her interactions with the staff. Minor problems were addressed immediately and handled well. Ashlyns
are keen to keep their residents active and mobile and activities are varied and engaging.
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Review from S F (Daughter of Resident) published on 7 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Ashlyns Care Home now for two years, sadly she is now having end of life care. Her care in the past two years has been excellent, the staff are all very caring, kind and friendly knowing each resident personally.
I cannot thank everyone at Ashlyns enough for looking after my mother
in her final years.
The care she is now receiving is wonderful and she is being made to feel comfortable, safe and calm in her final weeks. Thank you, everyone, at Ashlyns.
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Review from R H (Daughter of Resident) published on 9 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was admitted to Ashlyns after a stroke in September. During his time there he has had excellent and professional care and support and has made good progress physically and mentally. The environment is clean and fresh - he loves the food and likes the choices he gets. The home is set in the
beautiful environment. Staff are always helpful and courteous to us and kind and efficient with the residents. Very happy with the choice for him to come here.
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Review from J B (Son-in-law of Resident) published on 9 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home. Clean, warm, welcoming, friendly and safe. A positive atmosphere and staff who clearly care and take pride in their work.
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Review from G M (Daughter of Resident) published on 13 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Father moved to Ashlyns in April 2017.
Since his move, he has put on weight (he was losing weight before) and become more sociable.
Previously he spent most days just sitting in his flat.
He now takes his meals in the restaurant and sometimes joins in communal activities.
His appearance has improved
and he now looks much smarter.
Staff are caring and helpful.
The family are very pleased with Ashlyns.
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Review from Ann L (Daughter of Resident) published on 24 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ashlyns is a well-managed home with an exceptional group of staff. I cannot speak highly enough of the way my elderly father is being looked after here. The difficult transition from living alone has been sensitively handled and I am extremely grateful. Communication is excellent and I feel confident
that my father is being well looked after 24/7. Visiting times are open and I have found staff to be consistently welcoming and helpful during my many visits.
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Review from E S (Daughter of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care at Ashlyns is first class. Residents are treated with dignity and great kindness. Main rooms are comfortable and the facilities such as the entertainment programme, hairdressing salon are good. Resident bedrooms are very comfortably furnished with private facilities. Residents are encouraged to
personalise their rooms with items from their home. All the carers are wonderful and very cheerful. There is a beautiful conservatory looking onto a lovely walled garden, where residents can stroll and sit out on sunny days. A 5* home.
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Review from S H (Daughter of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The love and care shown to my father during his stay was second to none.
The staff were brilliant, everyone was so helpful and kind to both my father and to all his visitors.
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Review from Sue A (Daughter-in-law of Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law ahs been at Ashlyns Care Home since May 2016. The whole family are very pleased with how she has settled in and is enjoying a new lease of life. She loves her food and always says how good it is here!
She has gained weight over the months a good thing as she was underweight and not
eating properly at home. The staff are always chatty and friendly and I feel I can approach anyone of them including the manager to discuss any concerns and to tell them how good things are!
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Review from Linda P (Daughter of Resident) published on 10 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a fall left my dad too frail in his own home, we were lucky enough to find a place at Ashlyns Care Home. From the very moment we walked in, we knew that the care would be good but didn't realise how good. Dad was with Ashlyns Care Home for 13 months and he thought it was marvellous. They not only
took care of dad but made us all feel that we had extended our family. The love and care shown to our family was outstanding and helped us in the knowledge that he was not only cared for but loved. Now that dad has passed on, I will miss seeing them all.
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Review from Gavin L (Son of Resident) published on 28 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a long term resident at Ashlyns. First in the care home and then in the dementia unit. My brother and sisters couldn't be more happy with the care and attention my mum gets. The staff are superb and very patient with mum. The rooms she has used are all spotlessly clean and well furnished
and the food looks and tastes fantastic. I would definitely recommend the home to anyone.
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Review from T B (Niece of Resident) published on 11 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been in Ashlyns Care Home since 2007. I come every year from Canada to visit her. The care and overall standard is first class. The staff treat my aunt with dignity and respect and are fabulous with her. I have watched the staff with other residents and the same is true for them. The management
and staff of Ashlyns are first class, in my opinion, are first class in my opinion. When come over and stay the whole day for a week or two at Ashlyns dining.
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Review from Neil B (Son of Resident) published on 31 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the past 8 months that my father was in this home, he received the best care I could have wished for. He was treated with love and respect and during his final hours, the staff were there for him day and night, supporting and caring for all his needs. They were also really supportive to me and other
visitors, providing endless coffee and snacks. I cannot stress how great they all were, from the management to the chefs, all were superb, caring and very loving to him.
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Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for Ashlyns Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.789 for Ashlyns Care Home is calculated as follows: ( (161 Excellents x 5) + (20 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 190 Ratings = 4.789
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashlyns Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Sep 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 13 Oct 2025

Private Residential and Dementia Care

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Awards / Recognitions (3)

Meet the Team (1)

Diane

Diane Delicate

Job Title: Home Manager Joined: 1998

Since joining B&M Care in 1998, and Ashlyns in 2000, Diane has strived to develop herself, her staff, and her home in line with the company’s person-centred philosophy to deliver a standard of care that is highly regarded both in and around Berkhamsted. Over the years, B&M Care has encouraged Diane to undertake relevant training and education to further support her role as Home Manager, which includes: the ‘Leadership Matters in Person-centred Dementia Care’ programme [accredited by Alzheimer’s Society and Surrey University] and the Registered Managers Award (RMA).

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashlyns Care Home to verify any information. View our terms and conditions. Ashlyns Care Home has an Enhanced Service - more info.