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Ashlyns Care Home

Chesham Road, Berkhamsted, Hertfordshire HP4 2ST
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Ashlyns Care Home, Berkhamsted
Ashlyns Care Home, Berkhamsted
Ashlyns Care Home, Berkhamsted

Ashlyns is ideally situated in 13 acres of parkland ground on the historic Ashlyns Hall Estate in Hertfordshire. Ashlyns is an award-winning single storey, purpose built home built around a stylish courtyard. This home has been tastefully furnished and equipped as one of B&M Care's superior homes.

There is a choice of single or companion en suite bedrooms, all of which may be personalised.

Ashlyns offers a choice of lounges and dining...  

Care Provided by Ashlyns Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,650From £1,700
Residential Dementia CareFrom £1,670From £1,720

Contact Ashlyns Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Diane Delicate (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (60)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Ashlyns Care Home Reviews (88)

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9.8

Ashlyns Care Home has a Review Score of 9.8 (9.813) out of 10, based on 20 reviews in the last 2 years. Over all time Ashlyns Care Home has 88 reviews.

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Showing 88 reviews matching selected criteria
Review from Gillian R (Daughter of Resident) published on 10 July 2020 Submitted via Website
Overall Experience

Ashlyns have been outstanding for my Dad who was diagnosed with Alzheimer's eighteen months ago. He is extremely tall and they went above and beyond to move a wall to fit in an extra-long bed (which they sourced), a higher shower and amazing redecoration and personalisation of his room. The care home is as much like a family home as it is possible to be - soft furnishings, pictures and personalised decoration make everyone feel welcome. The menu and activity programme offers something for all and family and friends are always welcome. During the Covid-19 crisis, the home have kept families informed and consulted and have acted decisively to protect our loved ones. I am so happy we chose Ashlyns for Dad, the staff are all so caring and highly professional - I can't recommend it enough if and when you need to make this tough decision. Although I miss my Dad I couldn't ask for a more loving, caring place for him to be - and I know he is safe and well cared for.

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Review from Ros C (Daughter of Resident) published on 9 July 2020 Submitted via Postal Card
Overall Experience

The care and dedication my mother has received during the Coronavirus crisis has been exemplary. The staff have, without exception, risen to the challenge with honour. My mother has remained safe and happy and we will be eternally grateful. I know that the effort must have been exhausting for them all.

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Review from C L (Daughter-in-law of Resident) published on 7 July 2020 Submitted via Postal Card
Overall Experience

I visited my mother-in-law last week for the first time since lockdown and continued to be overwhelmed by the standard of care and attention that has kept the residents free of the virus and in good spirits. I cannot praise all highly enough.

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Review from A M (Daughter of Resident) published on 5 July 2020 Submitted via Postal Card
Overall Experience

Ashlyns has done very well indeed, during the lockdown. The staff remain pleasant and courteous, eager to please and thoughtful. Standards remain high. The gardens look lovely. Constructive feedback would be improving the food - eg more veg, crispy chips etc. Also, more by way of high-quality activities.

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Review from Marianne N (Daughter of Resident) published on 29 June 2020 Submitted via Website
Overall Experience
Lovely staff, great team, have protected residents amazingly during COVID outbreak.
Feel confident in the management and staff in protecting the residents. Communication with relatives has been excellent.

Lovely atmosphere. My mother is very happy and safe here. Lovely gardens, super cakes, well led.

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Review from Debbie W (Daughter of Resident) published on 22 June 2020 Submitted via Website
Overall Experience

Ashlyns Care Home has provided exceptional care for my mum. They have had a proactive response to the Coronavirus which has kept the residents safe and well. They are now providing options to visit and this worked successfully today. It was nice to see mum after so long.

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Review from Sophie M (Daughter of Resident) published on 26 May 2020 Submitted via Website
Overall Experience

My Mum moved into Ashlyns over a year ago as she has Alzheimer's. From planning her move to dealing with the unexpected challenges of Covid-19, the staff have been supportive and considerate with fast and efficient communication. Mum was made to feel extremely welcome and the on-going kindness and consideration of the staff, even just by saying hello and smiling as you or a resident walk down the corridor, makes all the difference to Ashlyns feeling like home.

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Review from Colin (Son of Resident) published on 22 January 2020 Submitted via Website
Overall Experience

All options marked as "Excellent" apart from "Value for money", a rating I doubt anyone would use for that question - even at half the price!

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Review from Helen O (Daughter of Resident) published on 20 January 2020 Submitted via Website
Overall Experience
I have been delighted by the standard of care by the staff at Ashlyns from management to junior members of staff. My mother entered the home in October 2019. Management were very helpful with the admissions process, liaising with the out of area hospital, assisting with allowances and ensuring that a room was available for her at short notice. I have been very impressed with the standard of nursing care. My mother is always washed and dressed nicely and has regular hairdressing and chiropody appointments. Ashlyns has also taken measures for my mother to see an optician, dentist and liaises with the local GP when other issues arise. In addition, Ashlyns is immaculately clean and the catering is very good.

However, it is the warmth of the staff at the home which makes this a truly outstanding place. My mother is treated with dignity and respect but the staff also sense when she needs extra emotional support. I have been overwhelmed by the kindness that has been shown to my mother since.

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Review from K G (Daughter of Resident) published on 28 May 2019 Submitted via Postal Card
Overall Experience
This care home is in a lovely setting but easily accessible from Berkhamsted town and its facilities. It certainly feels more like a home than an institution with lovely colour schemes, well-kept gardens and very good food. The staff, led by a committed management team are unfailingly patient, cheerful and professional. It is so reassuring to know that my mother has such a caring team looking after her.

I would have no hesitation in recommending Ashlyns. Fresh flowers in reception area too.

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Review from G E (Friend of Resident) published on 3 August 2018 Submitted via Postal Card
Overall Experience

Very cheerful and caring staff with a happy atmosphere generally throughout the building. Excellent facilities, kept very clean.

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Review from S J (Friend of Resident) published on 2 August 2018 Submitted via Postal Card
Overall Experience

The home is very welcoming, clean and secure. I found the staff to be very friendly, even though they were extremely busy. The residents seemed happy and the interaction with the staff was amazingly good. It is certainly one of the best homes I have visited and would definitely recommend Ashlyns Care Home to anyone looking.

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Review from K B (Daughter of Resident) published on 25 April 2018 Submitted via Postal Card
Overall Experience

My dad and our family have been made to feel extremely welcome by everyone at Ashlyns, from the manager down, all staff are amazing. The food is fantastic. My dad likes good old-fashioned traditional food and that's what he gets - his appetite has increased. The home is beautiful and clean. The environment is amazing. My dad is happy which makes us happy as a family. Nothing is too much trouble. Well done to the Ashlyns team - you are all amazing.

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Review from Richard J (Son of Resident) published on 8 March 2018 Submitted via Website
Overall Experience

Ashlyns is very well run, with experienced and caring staff. My mother settled in well, after moving from sheltered accommodation due to reduced mobility. She was particularly keen on the food and enjoyed her interactions with the staff. Minor problems were addressed immediately and handled well. Ashlyns are keen to keep their residents active and mobile and activities are varied and engaging.

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Review from S F (Daughter of Resident) published on 7 March 2018 Submitted via Postal Card
Overall Experience
My mother has been in Ashlyns Care Home now for two years, sadly she is now having end of life care. Her care in the past two years has been excellent, the staff are all very caring, kind and friendly knowing each resident personally.
I cannot thank everyone at Ashlyns enough for looking after my mother in her final years.

The care she is now receiving is wonderful and she is being made to feel comfortable, safe and calm in her final weeks. Thank you, everyone, at Ashlyns.

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Review from R H (Daughter of Resident) published on 9 November 2017 Submitted via Postal Card
Overall Experience

My father was admitted to Ashlyns after a stroke in September. During his time there he has had excellent and professional care and support and has made good progress physically and mentally. The environment is clean and fresh - he loves the food and likes the choices he gets. The home is set in the beautiful environment. Staff are always helpful and courteous to us and kind and efficient with the residents. Very happy with the choice for him to come here.

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Review from J B (Son-in-law of Resident) published on 9 November 2017 Submitted via Postal Card
Overall Experience

Excellent home. Clean, warm, welcoming, friendly and safe. A positive atmosphere and staff who clearly care and take pride in their work.

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Review from G M (Daughter of Resident) published on 13 June 2017 Submitted via Postal Card
Overall Experience
My Father moved to Ashlyns in April 2017.
Since his move, he has put on weight (he was losing weight before) and become more sociable.
Previously he spent most days just sitting in his flat.
He now takes his meals in the restaurant and sometimes joins in communal activities.
His appearance has improved and he now looks much smarter.
Staff are caring and helpful.

The family are very pleased with Ashlyns.

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Review from Ann L (Daughter of Resident) published on 24 May 2017 Submitted via Website
Overall Experience

Ashlyns is a well-managed home with an exceptional group of staff. I cannot speak highly enough of the way my elderly father is being looked after here. The difficult transition from living alone has been sensitively handled and I am extremely grateful. Communication is excellent and I feel confident that my father is being well looked after 24/7. Visiting times are open and I have found staff to be consistently welcoming and helpful during my many visits.

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Review from E S (Daughter of Resident) published on 21 March 2017 Submitted via Postal Card
Overall Experience

Care at Ashlyns is first class. Residents are treated with dignity and great kindness. Main rooms are comfortable and the facilities such as the entertainment programme, hairdressing salon are good. Resident bedrooms are very comfortably furnished with private facilities. Residents are encouraged to personalise their rooms with items from their home. All the carers are wonderful and very cheerful. There is a beautiful conservatory looking onto a lovely walled garden, where residents can stroll and sit out on sunny days. A 5* home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 September 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 17 August 2026

Private Residential and Dementia Care

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (3)

  • 28 Feb 2019Recipient: B&M Care Ltd
  • 01 Feb 2018Recipient: B&M Care Ltd
  • 01 Apr 2017Recipient: B&M Care Ltd

Accreditations

There are no accreditations posted yet for Ashlyns Care Home.

Meet the Team (1)

Diane Delicate
Diane DelicateJob Title:Home ManagerJoined: 1998

Since joining B&M Care in 1998, and Ashlyns in 2000, Diane has strived to develop herself, her staff, and her home in line with the company’s person-centred philosophy to deliver a standard of care that is highly regarded both in and around Berkhamsted. Over the years, B&M Care has encouraged Diane to undertake relevant training and education to further support her role as Home Manager, which includes: the ‘Leadership Matters in Person-centred Dementia Care’ programme [accredited by Alzheimer’s Society and Surrey University] and the Registered Managers Award (RMA).

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