Ashlyns Care Home

Chesham Road, Berkhamsted HP4 2ST

Ashlyns is ideally situated in 13 acres of parkland ground on the historic Ashlyns Hall Estate in Hertfordshire. Ashlyns is an award-winning single storey, purpose built home built around a stylish courtyard. This home has been tastefully furnished and equipped as one of B&M Care's superior homes.

There is a choice of single or companion en suite bedrooms, all of which may be personalised.

Ashlyns offers a choice of lounges and dining areas, a private family lounge/reading room and garden conservatory. The beautifully manicured walled gardens at Ashlyns offer a safe environment, with easy access pathways and a Victorian greenhouse for outdoor activities.

Ashlyns offers long term residential care and short stay respite breaks for older people. The home benefits from a safe comfortable environment that specialises in the care of older people with dementia related needs.

The home's Activities Organisers arrange a varied social calendar of meaningful, appropriate activities and entertainment, including trips to places of interest, exercise classes, movement to music and tailored, individual activities.

Group: B&M Care Ltd

Person in charge: D Delicate (Manager)

Local Authority / Social Services: Hertfordshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 58 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 56

Shared Rooms: 1

Rooms with ensuite WC: 57

Weekly Charges Guide: Personal Care Single from £820 (These prices are only a guideline, please contact Ashlyns Care Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Ashlyns Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.6 (maximum of 10) for Ashlyns Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for Ashlyns Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.821 for Ashlyns Care Home is calculated as follows: ( (184 Excellents x 5) + (40 Goods x 4) ) ÷ 224 Ratings = 4.821

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.776 Points relating to the number of positive Reviews for Ashlyns Care Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.6 positive Reviews (58 registered maximum number of service users ÷ 5). 9 Reviews ÷ 11.6 Target = 0.776

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Ashlyns Care Home has a Review Score of 9.6 (9.597) from 19 Reviews


Average Ratings

  • Excellent
    17
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ashlyns Care Home?

  • Extremely LIKELY
    18
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ashlyns Care Home

  • Daughter of Resident/Service User
    11
  • Daughter-in-law of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • Niece of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1
  • more

My dad and our family have been made to feel extremely welcome by everyone at Ashlyns, from the manager down, all staff are amazing. The food is fantastic. My dad likes good old-fashioned traditional food and that's what he gets - his appetite has increased. The home is beautiful and clean. The environment is amazing. My dad is happy which makes us happy as a family. Nothing is too much trouble. Well done to the Ashlyns team - you are all amazing.

How likely would you be to recommend Ashlyns Care Home? Extremely Likely

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Average Rating:   5 out of 5

I am delighted with the facilities, care and support mum has received since her admission to Ashlyns on 02.01.18.
The staff have been warm, welcoming, helpful and totally supportive.
The home facilities are excellent - both communal and private room.
Mum is safe and happy here and I know she is well cared for.
The management team engage residents asking their views.
They are problem solvers and identify training issues and resolutions to problems.
So happy mum is here.

How likely would you be to recommend Ashlyns Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Ashlyns is very well run, with experienced and caring staff. My mother settled in well, after moving from sheltered accommodation due to reduced mobility. She was particularly keen on the food and enjoyed her interactions with the staff. Minor problems were addressed immediately and handled well. Ashlyns are keen to keep their residents active and mobile and activities are varied and engaging.

How likely would you be to recommend Ashlyns Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mother has been in Ashlyns Care Home now for two years, sadly she is now having end of life care. Her care in the past two years has been excellent, the staff are all very caring, kind and friendly knowing each resident personally.
I cannot thank everyone at Ashlyns enough for looking after my mother in her final years.
The care she is now receiving is wonderful and she is being made to feel comfortable, safe and calm in her final weeks. Thank you, everyone, at Ashlyns.

How likely would you be to recommend Ashlyns Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

My father was admitted to Ashlyns after a stroke in September. During his time there he has had excellent and professional care and support and has made good progress physically and mentally. The environment is clean and fresh - he loves the food and likes the choices he gets. The home is set in the beautiful environment. Staff are always helpful and courteous to us and kind and efficient with the residents. Very happy with the choice for him to come here.

How likely would you be to recommend Ashlyns Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

Excellent home. Clean, warm, welcoming, friendly and safe. A positive atmosphere and staff who clearly care and take pride in their work.

How likely would you be to recommend Ashlyns Care Home? Extremely Likely

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Average Rating:   5 out of 5

Ashlyns Care Home is a wonderful place which has proved an amazing home for my mother-in-law to live in. She started off in the main area over Christmas 2015 for respite and has been at Ashlyns since then. She was moved into the willows part of Ashlyns Care Home after about 4 months and has been very happy there. The management and staff are fantastic, she loves all the activities, of which there are many and she loves the food as well particularly the sherry club before lunch! She is safe and extremely well looked after.

How likely would you be to recommend Ashlyns Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

I could not be happier with this care home. My mother has settled in very quickly and describes herself as happy and contented. All the staff are very caring and the management are too. The staff and management are also very approachable and nothing is too much trouble.

I feel my mother is well looked after and is in a safe environment.

How likely would you be to recommend Ashlyns Care Home? Extremely Likely

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Average Rating:   5 out of 5

My Father moved to Ashlyns in April 2017.
Since his move, he has put on weight (he was losing weight before) and become more sociable.
Previously he spent most days just sitting in his flat.
He now takes his meals in the restaurant and sometimes joins in communal activities.
His appearance has improved and he now looks much smarter.
Staff are caring and helpful.
The family are very pleased with Ashlyns.

How likely would you be to recommend Ashlyns Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

Ashlyns is a well-managed home with an exceptional group of staff. I cannot speak highly enough of the way my elderly father is being looked after here. The difficult transition from living alone has been sensitively handled and I am extremely grateful. Communication is excellent and I feel confident that my father is being well looked after 24/7. Visiting times are open and I have found staff to be consistently welcoming and helpful during my many visits.

How likely would you be to recommend Ashlyns Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Care at Ashlyns is first class. Residents are treated with dignity and great kindness. Main rooms are comfortable and the facilities such as the entertainment programme, hairdressing salon are good. Resident bedrooms are very comfortably furnished with private facilities. Residents are encouraged to personalise their rooms with items from their home. All the carers are wonderful and very cheerful. There is a beautiful conservatory looking onto a lovely walled garden, where residents can stroll and sit out on sunny days. A 5* home.

How likely would you be to recommend Ashlyns Care Home? Extremely Likely

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Average Rating:   5 out of 5

The love and care shown to my father during his stay was second to none.
The staff were brilliant, everyone was so helpful and kind to both my father and to all his visitors.

How likely would you be to recommend Ashlyns Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother-in-law ahs been at Ashlyns Care Home since May 2016. The whole family are very pleased with how she has settled in and is enjoying a new lease of life. She loves her food and always says how good it is here!
She has gained weight over the months a good thing as she was underweight and not eating properly at home. The staff are always chatty and friendly and I feel I can approach anyone of them including the manager to discuss any concerns and to tell them how good things are!

How likely would you be to recommend Ashlyns Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

After a fall left my dad too frail in his own home, we were lucky enough to find a place at Ashlyns Care Home. From the very moment we walked in, we knew that the care would be good but didn't realise how good. Dad was with Ashlyns Care Home for 13 months and he thought it was marvellous. They not only took care of dad but made us all feel that we had extended our family. The love and care shown to our family was outstanding and helped us in the knowledge that he was not only cared for but loved. Now that dad has passed on, I will miss seeing them all.

How likely would you be to recommend Ashlyns Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

My mother has been a long term resident at Ashlyns. First in the care home and then in the dementia unit. My brother and sisters couldn't be more happy with the care and attention my mum gets. The staff are superb and very patient with mum. The rooms she has used are all spotlessly clean and well furnished and the food looks and tastes fantastic. I would definitely recommend the home to anyone.

How likely would you be to recommend Ashlyns Care Home? Extremely Likely

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Average Rating:   5 out of 5

My aunt has been in Ashlyns Care Home since 2007. I come every year from Canada to visit her. The care and overall standard is first class. The staff treat my aunt with dignity and respect and are fabulous with her. I have watched the staff with other residents and the same is true for them. The management and staff of Ashlyns are first class, in my opinion, are first class in my opinion. When come over and stay the whole day for a week or two at Ashlyns dining.

How likely would you be to recommend Ashlyns Care Home? Extremely Likely

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Average Rating:   5 out of 5

For the past 8 months that my father was in this home, he received the best care I could have wished for. He was treated with love and respect and during his final hours, the staff were there for him day and night, supporting and caring for all his needs. They were also really supportive to me and other visitors, providing endless coffee and snacks. I cannot stress how great they all were, from the management to the chefs, all were superb, caring and very loving to him.

How likely would you be to recommend Ashlyns Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My Mother in law has been a resident at Ashlyns Care Home for 9 years and she loves it. She is extremely well cared for and the staff are very professional, friendly and caring. Her health and medication are very well managed and we are always kept informed. The building is very well maintained and of a high standard and there is great attention to detail. Her bedroom is spacious, comfortable and kept spotlessly clean and has an ensuite toilet and wash basin, a window and french door overlooking a spacious courtyard. The laundry service is very well managed and we haven't had any issues with missing items. The food is of a very high standard and very varied and the dining area is always clean and fresh. Management and staff are always welcoming and keep us informed of any care issues. Stimulating entertainment is provided, including concerts, discussion groups, Bingo, Quizzes, visits from a local school and nursery as well as outings to garden centres, bluebell woods etc. Highly recommend!

How likely would you be to recommend Ashlyns Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

The carer, mum and I went all through mum's care experiences; washing/showers, laundry, medication, and activities arranged by the home. Also talked about footstools (the home managed to get a more comfortable one). Established that mum didn't have any real problems with her care.

How likely would you be to recommend Ashlyns Care Home? Likely

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Average Rating:   4.9 out of 5

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Bed Vacancies

1 Bed Vacancy

posted 15 May 2018

Private Residential and Dementia

Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: B&M Care Ltd

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Large Care Home Groups 2017

Recipient: B&M Care Ltd

Date: Saturday 01 Apr 2017

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Ashlyns Care Home