Beane River View

Quantum Care Ltd, 1 Beane View, Port Vale, Hertford SG14 3UD
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9.6 39 Reviews
  • Beane River View, Hertford
Beane River View, in Hertford, provides a range of care services for older people, including: residential care, dementia care and respite breaks.

The home is warm and inviting and is ideally situated next to the River Beane. Located just a minute’s walk from the centre of Hertford, Beane River View has fantastic transport links, including two train stations based within the town and easy access to the A10.

Residents benefit from a wide range of communal areas to relax or socialise in within the home, or they can enjoy the privacy of their own room. Each bedroom is fully furnished with en-suite facilities and the nurse call system ensures that residents can relax knowing that care is always on hand should they need it.

Residents can also enjoy the onsite café at Beane River View, where they can welcome loved ones for tea, coffee and other refreshments.

The activities team arrange a varied activities programme inclusive of activities to suit each resident's hobbies and interests.
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Care Provided by Beane River View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1408

Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.


We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.

These prices are only a guideline, please contact Beane River View to find out the exact price for your requirements.

Contact Beane River View to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Beane River View to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Dariusz Bancerek (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (20)

Visiting

  • Open visiting hours

Beane River View Reviews (39)

9.6

Beane River View has a Review Score of 9.6 (9.606) out of 10, based on 12 reviews in the last 2 years.
Over all time Beane River View has 39 reviews.

Overall Experience
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Reviewer Connection to Beane River View
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Total of 39, showing 21-39
Review from A W (Daughter of Resident) published on 27 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and I are extremely happy with the exceptional care that you have and continue to provide my mother. During what has been a very difficult time for everybody, we as a family could not be more grateful to the entire management and staff for what you have done to keep everyone safe, whilst also
providing exceptional care and empathy to my mother. Thank you for everything that you have done, you have an exceptional team that I know you are very proud of. We could not be happier as a family, and thank you once again for the love and empathy you have shared with my mother.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Beane River View
Thank you for this amazing review and your kind words of praise for the staff and management at Beane River View. It is a real privilege for us to look after our residents, getting to know them and…read more
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Review from Gary S (Son of Resident) published on 27 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mum is well looked after, always clean and comfortable. The food is very good, also the staff always attentive and patient.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Beane River View
Thank you for this kind review. Our staff take great pleasure in looking after all their lovely residents and ensuring they live as full and interesting lives as possible. We hope your mother will…read more
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Review from Angela T (Daughter of Resident) published on 26 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful to see dad as best we can at the moment. Nice that he has a friendly home life with the staff who are superb. He is being looked after so well and we really appreciate what the staff are doing for him.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Beane River View
Thank you for your wonderful feedback and very kind words regarding the wonderful care being provided for your father. It’s a pleasure to hear your father is happy, well cared for and enjoying life…read more
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Review from R A (Son of Resident) published on 24 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has now had 3 years residency at Beane River View even during this time she has received exceptional care by all the staff and management without exception. The combination of care, medical attention and good nutrition have resulted in mum achieving a stable and healthy condition whilst suffering
the chronic symptoms of dementia. A massive thanks to the team who have really pulled out the stops during this year's events.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Beane River View
Thank you for your kind words of praise for the high quality of care provided by the staff and management at Beane River View, who have looked after your mother for the past 3 years. As dementia…read more
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Review from D P (Husband of Resident) published on 21 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Saw my wife on a garden visit today, in these unusual times having not seen her for four months I didn't know how she would be. I am very pleased to say she looked well and contented and I felt extremely relieved. Well done all the staff in these difficult circumstances.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Beane River View
Thank you for this very kind review. We are so pleased you had the opportunity to see your wife during a recent garden visit, with social distance measures in place, and that the staff’s wonderful…read more
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Review from N H (Daughter of Resident) published on 20 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is so well looked after at Beane River View. All her carers are lovely, approachable and accommodating. During the lockdown, I have been so impressed with how well it's been handled from early lockdown to keep residents safe to allowing me to visit, putting Mum's safety first.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Beane River View
Thank you for this wonderful feedback. The health, safety and wellbeing of our residents are our most important priorities. We are pleased to hear that you have been impressed by our approach to…read more
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Review from G W (Resident) assisted by family/friend published on 13 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was my third visit to Beane River View and I was very well looked after by the caring staff who were always attentive to my needs. My visitors found the staff to be hospitable and friendly. I expect to be coming back for another respite week.
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Review from J D (Daughter of Resident) published on 15 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very helpful staff, also very attentive and caring for all their clients.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Beane River View
Thank you for this kind review. We are so pleased to hear that our wonderful staff at Beane River View are delivering such high quality care. Our residents genuinely are at the heart of all we do and…read more
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Review from C K (Son of Resident) published on 11 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having moved mum from another care home where she wasn't happy, she now appears extremely settled and happy. She gets on well with the staff who are extremely friendly, helpful and caring. As he has been away for most of September, I have been unable to give the manager an 'excellent' rating, however,
this is no reflection on him and there have been no issues with general management of the home. All in all, I am very happy with mums placement at Beane River View.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Beane River View
Thank you for this wonderful review. We are so pleased to hear that your mother is very happy and settled in her new home. We hope she will make many new friends and continue to enjoy life at Beane…read more
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Review from K T (Daughter of Resident) published on 3 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was at Beane River for 13 months. The carers were all very kind, caring and humorous. Food was excellent and the home was kept clean. Due to the distance, I would only visit once a week. Therefore, I didn't know how many activities took place each week. The cinema and made-up pub are very good.
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Review from Susan H (Wife of Resident) published on 15 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I and family are really pleased with Beane River's attention to detail and wish to support both the individual at Beane River and the spouse and family. The house feels like a home. Care is thorough and sympathetic and the staff's care includes not only the new resident but also the resident's spouse.
The Manager and his team are a blessing.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Beane River View
Thank you for taking time to write this wonderful review. The staff and management at Beane River View will be delighted to hear how contented you and your family are with the high standards of care…read more
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Review from M D (Grandson of Resident) published on 25 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly, homely atmosphere. Staff excellent, as are the facilities.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Beane River View
Thank you for this kind feedback, which we very much appreciate. Our residents truly are at the heart of everything we do in our homes and it’s always a pleasure to receive positive comments from…read more
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Review from H H (Husband of Resident) published on 28 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring staff working in challenging times for the care sector. Excellent choice of food. Relatives looked after and always informed. Residents and relatives are treated with dignity.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Beane River View
Thank you for this kind feedback which we will ensure is passed on to the staff at Beane River View. Our trained Chefs do a marvellous job of providing a wonderful selection of food, suitable for a…read more
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Review from M P (Daughter of Resident) published on 20 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The best thing about Beane River View is the staff. They all treat the residents with kindness and respect and ensure that their dignity is maintained. The food is great too!
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Beane River View
Thank you for this lovely review for Beane River View. We only employ staff who genuinely wish to care for the elderly and are very proud of them. Our trained Chef's delight in making mealtimes and…read more
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Review from Bruce H (Son of Resident) published on 4 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very happy and settled at the home, she only has good words to say and is very happy to return "home" after either I or my sisters have taken her out. All the staff are fantastic and can not do enough, absolute credit and joy to talk to. Her room is always clean and smelling, she compliments
the food and her own shower has made a great difference.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Beane River View
Thank you for this wonderful compliment regarding our staff, management, facilities and the quality of care provided for your mother at Beane River View. Our residents really are at the heart of…read more
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Review from Ann L (Daughter of Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has resided here since April 2016. He has vascular dementia. As his needs have changed they have been met by introducing dementia resources. When dad is ill a doctor is called and I'm updated with the results.
All the carers seem to know dad and his needs. They are always very friendly and attentive.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Beane River View
Thank you for this lovely review praising the attentiveness of the staff and the care that your father receives at Beane River View.

As dementia specialists, we are always looking at ways to…read more
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Review from N E (Brother of Resident) published on 29 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel very relieved that I know that my relative is always well looked after, is kept safe, comfortable, well-fed and as contented as possible in the circumstances of dementia. I have been impressed by how much effort and imagination staff and management have put into the communal life of the home,
especially at Christmas. I have also always been kept well informed of any medical situations occurring.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Beane River View
Thank you for this wonderful review. We are very proud of all our staff and the fabulous care they provide to enhance the lives of our residents. It is very touching to hear that your relative is…read more
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Review from Alison W (Daughter of Resident) published on 14 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Beane River View is a caring, secure home for my mum.
She regularly comments on the lovely staff and how happy she is to be there.
The activities are engaging; my mum recently started singing with the choir and a concert was held at Christmas.
Staff keep me informed if they have any concerns about
my mum.
Reply from Cassie Larham, Care Services and Marketing Manager at Beane River View
Thank you for submitting a review. Feedback is very important as it helps us continue to maintain the high level of care we provide to our residents. The team at Beane River are totally committed to…read more
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Review from Carol N (Daughter of Resident) published on 26 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care. All staff are very professional but treating residents as important individuals with specific needs. Interior is always sparkling clean, bright, attractive with "memory corners and areas"
Menus varied to suit every palette and residents encouraged to eat and drink at regular intervals.
Beane River View is indeed a "home from home".
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Current Review Score: 9.6 (9.606)

Overview of Review Score

The Review Score of 9.6 (9.606) out of 10 for Beane River View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.606 for Beane River View is calculated as follows: ( (94 Excellents x 5) + (40 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 142 Ratings = 4.606
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Beane River View is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (4)

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Dariusz Bancerek

Job Title: Home Manager

The Home Manager runs all aspects of the home and ensures that the home provides a high standard of care. While each Manager brings their own flair to the role, they all have some qualities in common, especially their leadership and organisational skills. The role is very varied, involving plenty of resident interaction alongside the more administrative work to keep the home running smoothly. Our Managers typically hold, or are working towards, a relevant qualification and have proven experience in caring for older people.

Amanda

Amanda Norwood

Job Title: Chef Manager

I listen to the residents to find out their preferences to make sure they don’t miss out on their favourites.

Trish

Trish Burton

Job Title: Housekeeping Manager

I find my job incredibly rewarding and love interacting with the residents.

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Fiona Cox Greenwood

Job Title: Administrator

The Administrator will focus on the smooth running of the home; in whatever area they may be needed. From greeting visitors to recruiting, the Administrator is present in many aspects of life in the home, even if you don’t always see them! To be successful in the role, our Administrators have to be flexible and calm, able to multi-task and always keen to take on a new challenge. It’s often the Administrator that brings the IT skills to a home, helping them to keep everything organised. Above that though, Administrators are communicators, able to speak confidently and listen closely to everyone from Managers and Care Workers to visitors and residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Beane River View to verify any information. View our terms and conditions. Beane River View has an Enhanced Service - more info.