Owner: Mr & Mrs B D Rutnah
Person in charge: Janeeta Rutnah (Owner/Manager)
Local Authority / Social Services: Hertfordshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 10 Service Users
Registered Care Categories*: Learning Disability • Younger Adults
Admission Information: 21-65 Yrs.
Single Rooms: 10
Rooms with ensuite WC: 1
Weekly Charges Guide: Personal Care Single £950 – £1100 (These prices are only a guideline, please contact Beau Sejour Care Services to find out the exact price for your requirements.)
Facilities & Services: Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Gardens for residents • Residents Internet Access
Latest Care Quality Commission* Report on Beau Sejour Care Services: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.1 (maximum of 10) for Beau Sejour Care Services is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Beau Sejour Care Services in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.3 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.87 for Beau Sejour Care Services is calculated as follows: ( (20 Excellents x 5) + (3 Goods x 4) ) ÷ 23 Ratings = 4.87
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.25 Points relating to the number of positive Reviews for Beau Sejour Care Services is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 2 positive Reviews (10 registered maximum number of service users ÷ 5). 2 Reviews ÷ 2 Target = 1.000
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Beau Sejour Care Services has a Review Score of 9.1 (9.120) from 2 Reviews
Review submitted from a Website Submission by Lily (Niece of Resident) on Tuesday 10 October 2017. Relates to July 2017.
It is difficult to put into words just how amazing Beau Sejour is, we would never refer to it as a care home but as part of our family. We are so thankful to have come across Beau Sejour because we couldn't have asked for my auntie to have spent 14 years of her life anywhere better, and we often wonder how different our lives would have been without the care and support provided.
We always receive the warmest of welcomes and always looked forward to visiting. Beau Sejour is very well run and the staff are very caring and thoughtful. It is also clear to see how dedicated they are to their jobs and how devoted they are at meeting the individual care needs of each and every service user. Service users always seem happy at Beau Sejour and I think this is partly due to the calm and homely (yet professional) environment.
As a health and social care student, I can honestly say Beau Sejour is one of the best care settings - and if I was a service user there, I'd be content to be in their care!
How likely would you be to recommend Beau Sejour Care Services? Extremely Likely
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Sheila Rutnah-Bridge, Deputy Manager at Beau Sejour Care Services responded to this review on 11 Oct 2017:
To Lily,
Thank you so much for the review you posted.
It was mine and the team's pleasure to support your auntie over the past 14 years.
We came to see you all as an extended family to Beau Sejour. We could see the joy that you brought not only to your aunty but to the other service users in our care when you visited.
With our best regards - Sheila and the team at Beau Sejour
Review submitted from a Website Submission by David H (Brother of Resident) on Thursday 20 July 2017. Relates to August 2016.
The home gives excellent care, everyone is treated as individuals. You as the relative are invited in at any time. The environment is very friendly and all the staff are friendly and well trained. The home is very clean and well looked after. Meals are of a very high standard, service users have the use of their own mini bus they are taken on holiday and day's out. All service users have their own room to bring in what they like. If anyone asked if I could recommend a home this one would be 100% yes.
How likely would you be to recommend Beau Sejour Care Services? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
There are currently no awards/recognitions posted yet for Beau Sejour Care Services
There are currently no Care Home Idol entrants who have performed at Beau Sejour Care Services