8 Great Road, Adeyfield, Hemel Hempstead HP2 5LB
Cherry Tree Manor, owned by Oak Care Ltd, is situated in Hemel Hempstead.
Founded in 1996, the care home's staff strive to ensure all residents' dignity and individuality are upheld and they are treated with respect. All bedrooms are single with en-suite facilities.
Residents have the option of dining privately in the comfort of their own room or in the main dining areas. Cooks cater for the individual needs of every resident, including low fat or diabetic diets.
All residents are encouraged to personalise their rooms.
The home received a Good rating from the Care Quality Commission in its inspection report in July 2016.
Activities are tailored to individual residents, who, with the help of entertainment and well-being staff, enjoy an engaging social life.
Group: Oak Care Ltd
Person in charge: Carol Swendell (Manager)
Local Authority / Social Services: Hertfordshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 58 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Admission Information: Ages 60+.
Languages Spoken by Staff (other than English): Danish, Spanish; Castilian, Polish, Swedish
Single Rooms: 58
Rooms with ensuite WC: 58
Weekly Charges Guide: Personal Care Single from £705 (These prices are only a guideline, please contact Cherry Tree Manor to find out the exact price for your requirements.) (These prices are only a guideline, please contact Cherry Tree Manor to find out the exact price for your requirements.)
Facilities & Services: Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room
A car park is situated at the front of the building with no restrictions to access.
Latest Care Quality Commission* Report on Cherry Tree Manor: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Cherry Tree Manor has a Review Score of 6.3 (6.293)
The Review Score of 6.3 (maximum of 10) for Cherry Tree Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Cherry Tree Manor in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.5 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for Cherry Tree Manor is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.543 Points relating to the number of positive Reviews for Cherry Tree Manor is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 11.6 positive Reviews (58 registered maximum number of service users ÷ 5). 1 Reviews ÷ 11.6 Target = 0.086 , then divided by 2 = 0.043
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Monica W (Sister-in-law of Resident) on Sunday 8 May 2016. Relates to April 2016.
Whenever I visit my sister-in-law in Cherry Tree Manor, she always says how kind the staff are towards her and how well she is cared for. Today, when I called to take her out to lunch for her birthday, the staff had remembered and had my sister-in-law nicely dressed and waiting for me with her coat on. I am always impressed when I visit by the cleanliness of the home and my relative's appearance, and by the helpfulness and friendliness of the staff. She tells me that she likes the food provided.
How likely would you be to recommend Cherry Tree Manor? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Cherry Tree Manor