
Staff are always ready to listen to our concerns and helpful. I would recommend GreenbanksAllan W(Resident / Service User)



Staff are always ready to listen to our concerns and helpful. I would recommend GreenbanksAllan W(Resident / Service User)



Greenbanks is a 66-bed purpose built home with a warm and friendly atmosphere, providing expert care for older people, including those living with Dementia. It is situated in the heart of the community in Watford, only a 7-minute drive to the Warner Bros. Studio, and a 12-minute drive to the town centre, but still benefits from a calm and quiet location.
Greenbanks has a lovely garden, with rooms overlooking the...
Care Provided by Greenbanks
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are inclusive of all care and support, this does not include services such as hairdressing and chiropody
The price(s) shown are provided by the care home. Contact Greenbanks for full pricing details and T&Cs.
Contact Greenbanks to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Oblanuju Emekwuo(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (66)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Greenbanks Reviews (71)
Greenbanks has a Review Score of 9.9 (9.853) out of 10, based on 22 reviews in the last 2 years.
Over all time Greenbanks has 71 reviews.
I was very worried about my mum going into residential care and it was quite a dramatic transition for a lot of reasons, but my mum started to improve generally (apart from dementia) not long after moving to Greenbanks. She is also clean and well fed and the staff are polite and attentive to her needs. After a very stressful few years, I no longer have to worry about my mum's welfare and I have peace of mind that she is in the right place, being cared for properly by people with the right training and expertise.
My father is new to Greenbanks. He first walked through the door three weeks ago, and the change in him in that short space of time is incredible. He has gone from spending 22/23 hours a day in bed, not eating; to walking around his new environment, sitting in the lovely garden, making lots of new friends and eating regularly. The activities coordinator even found someone to play chess with him.
My dad's room is lovely, it was all newly painted ready for him. Carpets look new as does the furniture.
Staff have made a real effort to get to know my dad.
There is a genuine care shown to the people and the buildings and facilities. Everything is kept clean and smelling fresh.
The only reason I have slightly marked down on facilities is that there is no internet signal in my Dad's room. Having said that, staff have been very co-operative with my requests to try a signal booster.
My dad is absolutely delighted with his new home, as are we, his family.
Mum has been made very welcome and all the staff are more than helpful and very kind and friendly.
We only have good things to say; the staff are caring and very patient, they show tremendous kindness to my father.
The facilities are clean, well furnished with a very nice atmosphere. I totally recommend!
My mother has only been at the care home for a short period of time and all the staff have made the transition very easy for her. She feels safe and well looked after and they made her feel very welcome.
The staff are very kind and helpful. Not only to my mother but myself too. The accommodation is always clean and well kept. They also encourage residents to make their rooms their own little piece of home.
More English dinners as residents are nearly all old English people who prefer English food as they are not used to foreign dishes.
Mum is well cared for and treated with respect. Staff are all very friendly and welcoming and very helpful to us and assisting mums needs. The manager and her staff are all very helpful and keep us updated on a regular basis. Mum is happy here and now regards it as her home.
My mum is suffering from a bedsore, she has had it since January this year. I am very pleased with the way she has been cared for and the way I have been kept me informed of her progress. I have been very pleased with the care that has been provided since my mum has been staying here.
Greenbanks Care Home is very well managed and has friendly, helpful staff. Nursing care is good and I am happy for my mother to be here. It is fairly local for my visits and is very clean and tidy.
Visited elderly aunt, who was admitted early in September 2016. The aunt was reluctant to give up her "independence" but every effort was made to feel her welcome and introduce her to other residents. We were encouraged to bring her own personal effects (T.V, photo's knick-knacks etc.) to make her delightful room feel more familiar. Thanks to this she is now feeling very comfortable and becoming more sociable with other residents. This home is very well staffed, with friendly, helpful care assistants always on hand. A very varied program of activities are available morning and afternoon, and residents are encouraged to join in.
My Dad moved into Greenbanks in Nov 2015, he attended a day centre for several months and needed extra care & to be safe due to Alzheimer's, so we chose Greenbanks which is opposite the day centre. The staff are friendly and caring, the home is really open and you can visit at any time. Sadly my dad had to leave Greenbanks and go into hospital. We really miss the home and its friendly homely feel. I would recommend "Greenbanks".
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 June 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (26) & Events (0)
- 16 Jul 2026
Residents at Greenbanks Care Home, part of the Runwood Homes group, recently welcomed pupils from Holyrood School for a gardening session. The visit saw pupils work alongside residents to plant...
- 16 Jul 2026
Residents at Greenbanks Care Home, part of the Runwood Homes group, recently welcomed pupils from Holyrood School for a gardening session. The visit saw pupils work alongside residents to plant...
- 26 May 2026
Residents at Greenbanks Care Home, part of the Runwood Homes group, enjoyed a deeply emotional and uplifting visit from 35 nursery children from Holy Rood School this month, accompanied by...
There are no upcoming events for Greenbanks.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Greenbanks.
Meet the Team (4)

My name is Catherine Emekwuo, I joined Greenbanks as the Home Manager effective July 2024. I am a Registered Nurse and also trained as a midwife. I have been a nurse for 24 years and have worked in the care industry for the past 21 years across various roles. I started as a Health care assistant and progressed to a Home Manager. I am proud to be leading the team at Greenbanks in making a positive difference in the lives of our residents by providing exceptional care.

With over a decade of experience in Human Resource Management and a successful transition into healthcare five years ago, I bring a unique blend of people-focused leadership and operational expertise to Greenbanks.
Holding an NVQ Level 5 Diploma in Health and Social Care and an MSc. In International Business and Human Resource Management, I combine academic excellence with hands-on experience to deliver exceptional care and service.
Since joining Runwood Homes in 2022, I have contributed to three different homes, gaining a deep understanding of diverse care environments. As the Deputy Manager at Greenbanks, I work closely with the Registered Home Manager to ensure residents enjoy the highest quality of life, while providing strategic oversight across all service areas. From engaging with residents and their families to collaborating with key stakeholders, I am committed to fostering a warm, supportive, and well-managed home where outstanding care is the standard.
Outside of work, I enjoy being a mum, Sunday School teacher and mentoring others.

My name is Trina and I have worked in Greenbanks for the last 18 years. I started my career in this industry over 30 years ago and started as a carer before working my way up, and I have also managed a Day Centre.
I have experience working with people with Dementia, challenging behaviours, Nursing care and a short time in rehabilitation of those who have had frequent falls. I love the different challenges that each day brings.

My name is Arnell and I have worked in Care since 2002. I started as a Maintenance support, and then I took on a new challenge and became a Care Assistant completed my level 3 in Adult Care and progressed to be a Senior Care Assistant. Alongside this, I have also worked as a Head Housekeeper in a care home, before moving to Greenbanks in 2023 as the Maintenance Operative. I love chatting with residents while I'm doing my job and working with them to make their bedrooms more person-centred and homely.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greenbanks to verify any information. View our terms and conditions. Greenbanks has an Enhanced Service -more info.