The care they have shown my Gran has been amazing!Hazel P(Granddaughter of Resident/Service User)

I love Anson Court.B K(Son of Resident/Service User)

Couldn't ask for better care for my Dad.Angela A(Daughter of Resident/Service User)

The care they have shown my Gran has been amazing!Hazel P(Granddaughter of Resident/Service User)

I love Anson Court.B K(Son of Resident/Service User)

Couldn't ask for better care for my Dad.Angela A(Daughter of Resident/Service User)

Anson Court is based in a quiet, residential area and offers residential, dementia and respite care, as well as day care for older people who are still living in the community. The home provides accommodation for up to 75 older people.
The home is situated close to local amenities and offers all the comfort you'd expect from a modern care home.
Within the home you’ll find a café which provides an ideal...
Care Provided by Anson Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 75 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £1,474
Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.
We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.
Contact Anson Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
-
Local Authority with Top-up - Local Authority
-
NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Quantum Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Constanshaw Anang (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Last Refurbishment: -1
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- Open visiting policy
Parking
- On-site parking
Anson Court Reviews (69)
Anson Court has a Review Score of 9.8 (9.846) out of 10, based on 21 reviews in the last 2 years.
Over all time Anson Court has 69 reviews.
My sister came to you, and the change in her has been amazing. She's put on weight, is eating better, takes an interest in everything and joins in activities. She is not so depressed any more. I found Anson Court an excellent place. The care is of a very high standard, the staff are lovely, they are like a second family, and nothing is too much trouble. This care home should be proud of what it has, a loving place
Thank you so much for your review. We are delighted to hear about the positive difference Anson Court has made to your sister's wellbeing. It's lovely to know she is enjoying life, taking part in activities and feeling happier. Your kind words about our team mean a great deal, and we're so pleased...
The care home is clean and very friendly. The food is good. The staff try to ensure residents' food preferences in stock. My mother only likes peppermint tea, and this was ordered especially for her. I have found everyone approachable and keen to iron out any problems. When mum had a fall. They were quick to inform us and keep us posted along with additional plans to reduce the chances of it happening again. The new manager Coni is a good resource, with lots of experience, and effective in her role. I have nothing negative to say.
Thank you for your kind review of Anson Court. We so pleased that you like the home and that the staff have been able to help your mother. Your review is important to all the staff in the home.
Beautiful place, my mum unfortunately passed there. The staff genuinely care about the people who, are there. My mum liked it there the staff are professional and subtle in equal measures. ConnI and lovely team sacrificed days off and ends of shifts to come and say farewell well to our beautiful mum. Mum will be missed by us all
Thank you for taking the time to leave such a heartfelt review. We are so sorry for the loss of your mum. It means a great deal to know that she felt happy and cared for, and we're touched that our team could provide comfort and support to both your mum and your family. Our thoughts are with you all at this difficult time.
He spent 3 weeks getting better. The food is 10/10, he's regained weight and looks so well. Nothing is too much trouble, and staff very quick to deal with any health concerns.
Thank you for your review. We're delighted to hear that your dad settled in quickly and felt safe and well cared for during his stay. It's wonderful that he enjoyed the food, regained weight, and made such good progress. We'll be sure to share your lovely feedback with the team. Thank you again.
Conni, the new manager, has been amazing and shows that she really cares for the residents. She spoke to mum soon after arriving and asked her needs etc; she is so lovely with mum. She dances and sings with the residents and always has a kind word for residents and their families, she is involved and often walks around and talks to the residents. The senior carers always action any issues and there are lots of activities which the residents are encouraged to join. The gardens are lovely and there are some special carers who make a difference. It's a vibrant, happy care home with a bright cafe , lovely cake and plenty of smiles.
Thank you for your kind review. I'm sure that Conni and the rest of the team at the home will really appreciate it. We're so pleased that you and your mum are happy with the home, the gardens and the care.
Mum went into Anson Court as an emergency placement after several falls. Coni and her team were very caring, providing mum with dignity and taking into account her needs at all times. The carers team are exceptional (especially Elga who mum formed a close bond with). They also kept our family updated on mum's care and what she needed. This is an exceptional, caring home, and I would recommend it to any family seeking the same.
Thank you for taking the time to share your experience with Anson Court. We are so pleased that your mum felt cared for and supported during what must have been a very difficult time for both her and your family. It is wonderful to hear that Coni and the team provided such compassionate care,...
They are looking after my husband, and he has settled in well because of the help from staff, the helpfulness and the kindness.
Thank you for taking the time to share your review. It's really reassuring to hear that your husband has settled in well and that the staff's kindness and support have helped him feel comfortable. Thank you again.
When Mum had to go into a care home as an emergency, it was one of the most distressing experiences I've ever been through. Everything happened so quickly, and neither of us felt prepared. Seeing Mum so overwhelmed and unsettled was heartbreaking, and I found it incredibly difficult to process everything at the time.
However, from the moment we arrived, the care and compassion shown by the staff made a huge difference. They were not only kind and attentive to Mum, but they also supported me through what was an emotional and uncertain situation. I felt listened to, reassured, and never like I was facing it alone.
I want to especially mention Agle, Anna, and Coni, who went above and beyond during those first difficult days. Their warmth, patience, and genuine kindness helped Mum feel safe, and helped me begin to feel at ease knowing she was in good hands.
Now, just a week later, the difference is incredible. Mum is much more settled and even seems happy. She's eating well, engaging more.
Thank you for you kind review. We're so sorry that your mother, you and your family have had such a difficult time. We're so glad that the team at Anson Court were there to help and that they provided the care and support your mother needs. Your review will mean a great deal to the staff in the home. Thank you again!
I was so happy when my husband got into Anson Court full time, he was going to the day centre for 2 years, they were wonderful with the residents, played lots of games, made lovely little gifts to bring home. I felt like I had won the lottery when they accepted my husband full time. They make them feel very special on birthdays, Christmas and any other special times. I feel they give residents dignity, care and support.
It's wonderful to know that the activities, gifts, and special occasions have helped him feel engaged and valued, and that you...
The food at Anson Court is excellent. Care is taken with the menus to ensure maximum nourishment, and meals are well presented, and appetising.
My husband's room looks out onto the garden, which he loves. His bedroom and bathroom are maintained in a clean and hygienic condition at all times.
Over the past nine months there have of course been occasions when I've had questions to ask but all my concerns have been treated seriously and dealt with satisfactorily.
Your kind words about our team's care, compassion and professionalism mean a great deal to us, and we will be sure to share them with the team. We're also...
Anson Court is a lovely, lovely home. Where the facilities, my room, the activities and entertainment and with love and care shown by the staff is second to none. The home is kept very warm, clean, and tidy. The new manager is lovely and seems very, very passionate about the love and care of the residents, especially those with dementia. She even sings to the residents. I also love the garden.
Thank you for your very kind review. We're so pleased that you like the home so much. Coni, the new home manager will be delighted.
Well done Anson Court. Lovely staff and a warm, homely environment.
Thank you so much for your kind feedback. We're so pleased to hear that your mum's key worker treats her with the care and respect she deserves, and that you're happy with the high standards of hygiene and attention she receives. Creating a warm, homely environment with lovely, dedicated staff is...
My husband stayed at Anson Court after a hospital stay. He was well looked after. He felt comfortable with the staff, and for someone with dementia, it is really important. He also enjoys using the daycare facilities as well. It's really important that he feels safe, and he does and interacts with all the staff.
Thank you so much for taking the time to share your experience. We're so pleased to hear that your husband felt well looked after during his stay at Anson Court, and that he feels safe and comfortable with our team. Creating a supportive and reassuring environment is especially important for those...
It wasn't an easy decision for our mother to go to a Carchome to live. The staff, under the leadership of the manager, provide such a caring environment. I always feel comfortable visiting my mother and receive a warm-hearted welcome. The staff are always alert to the well-being of my mother, mental, emotional and physical. She is frequently involved in a wide range of stimulating activities-bringing the outside world in. I am so grateful to all at Anson Court.
Thank you so much for your review. We understand how difficult it can be to make the decision to move a loved one into a care home, and it means a lot to us that you feel comfortable and welcomed when visiting your mother. Our team work hard to provide a caring and supportive environment that looks...
The carer on reception I asked her to assist with a cushion that fitted Nans chair as she kept falling off. It was over a week before done and only due to me knowing her I asked her and she did it that day. She was a super star
Otherwise happy with Nans overall care and well being.
Thank you for taking the time to share your feedback. We're really pleased to hear that you find the reception clean and tidy and that you're happy overall with your Nan's care.We appreciate your comments about the tidiness of your Nan's room and understand that the Home Manager has taken your...
Carers treated my father with care and respect. Some carers went the extra mile to make father comfortable. Anson Court ordered quickly any necessary equipment to help father. Staff were observant and quick to contact a GP or district nurse when necessary. The bedroom and communal dining area are large and bright and lovely. Carers were friendly and welcoming to relatives visiting father. Carers were supportive to me when I found moments disturbing as father's health declined.
Thank you for taking the time to share your experience. We're truly grateful for your kind words about the care your father received at Anson Court. It means so much to know that our team's attentiveness, compassion, and responsiveness made a difference during what we understand was a difficult...
Friendly, family service, nothing too much trouble. Really in tune to residents needs and the family. Good parking and security at front door especially. Couldn't ask for better care for my Dad.
Thank you so much for your kind words. We're really touched to hear that you feel so supported by our team. It means a lot to know that our care and attention to both residents and their families is making a positive difference. We're especially glad to hear you feel confident in the security and accessibility too. It's a privilege to care for your Dad, and we're always here if you need anything.
My dad has now been at Anson Court for 4 weeks. It has been a huge change for him but the staff have been amazing. We've had some up's and down's but we've worked together and overcome most. I feel so lucky to know my dad will be spending his twilight years in such a lovely caring place.
Thank you so much for sharing your experience. We're so glad to hear that your dad has had a positive transition to Anson Court, and we're privileged to be part of his journey. It's wonderful to know that, despite the challenges, you feel supported by our team. We're committed to making sure all...
My mother has been a resident at Anson Court since January 2023. I have found the staff to be kind, approachable and considerate and often going above and beyond. The home is clean and comfortable. There are plenty of activities available and my mother's bedroom and bathroom are large, very well kept and clean. My mother appears to be happy, settled, well cared for and well-fed! Thank you.
Your feedback means a lot to us! We take great pride in providing personalised care and attention to each resident.
My father has been at Anson Court for six months. The staff have been very kind and caring, ironing out all the little difficulties that arise when someone first goes into care, with patience and understanding. There are activities to take part in - Dad especially enjoys the weekly chair exercise class. The gardens are peaceful and a joy to walk around. The rooms are bright and airy, comfortable and clean. Care is tailored to every individual need. Varied menus and good choice of food. Thanks, Anson Court.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 January 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (18) & Events (0)
- Posted: Tuesday 19 May 2026We're incredibly proud of Anson Court's Home Manager, Coni Anang, who was invited to Buckingham Palace on Wednesday 6th May in recognition of her shared passion for improving the lives...
- Posted: Tuesday 19 May 2026On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...
- Posted: Wednesday 15 Apr 2026Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...
There are no upcoming events for Anson Court.
Awards / Recognitions (1)
- Recipient: Quantum Care LtdDate: Friday 28 Feb 2020
Meet the Team (5)
As an experienced Home Manager, people are especially important to me, and I love seeing the difference that training, development and praise make in the lives of our colleagues, who in turn make our residents safe and happy.
I've worked in several different roles within residential, nursing, dementia and palliative care and my goal is to provide the best quality of life for our residents and a happy environment for our staff.
I strongly believe that diversity can be very positive and each member of the team has a quality to bring to the table that helps us provide the best possible care for our residents.
The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Manager’s will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to providing the best of everything for their residents.
I enjoy working at Anson Court and it gives me great pleasure to see our residents enjoying the freshly prepared meals produced by me and my team.
I have worked for Quantum Care for many years and have progressed to the role of Housekeeping Manager. This is a role that I really enjoy; it is rewarding to know that I can make a real difference in our residents' lives. I also pride myself on making sure the home is safe and secure for all those who live and work at Anson Court.
Frequently Asked Questions about Anson Court
What types of Care is Anson Court registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Anson Court have?
There are 75 Single Rooms.
What are the Facilities & Services at Anson Court?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Anson Court to the centre of Welwyn Garden City?
1.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Anson Court to verify any information. View our terms and conditions. Anson Court has an Enhanced Service - more info.