The care they have shown my Gran has been amazing!Hazel P(Granddaughter of Resident/Service User)
I love Anson Court.B K(Son of Resident/Service User)
Couldn't ask for better care for my Dad.Angela A(Daughter of Resident/Service User)
The care they have shown my Gran has been amazing!Hazel P(Granddaughter of Resident/Service User)
I love Anson Court.B K(Son of Resident/Service User)
Couldn't ask for better care for my Dad.Angela A(Daughter of Resident/Service User)
Anson Court is based in a quiet, residential area and offers residential, dementia and respite care, as well as day care for older people who are still living in the community. The home provides accommodation for up to 75 older people.
The home is situated close to local amenities and offers all the comfort you'd expect from a modern care home.
Within the home you’ll find a café which provides an ideal...
Care Provided by Anson Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 75 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £1,474
Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.
We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.
Contact Anson Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
-
Local Authority with Top-up - Local Authority
-
NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Quantum Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Constanshaw Anang (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Last Refurbishment: -1
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- Open visiting policy
Parking
- On-site parking
Anson Court Reviews (69)
Anson Court has a Review Score of 9.8 (9.846) out of 10, based on 21 reviews in the last 2 years.
Over all time Anson Court has 69 reviews.
The manager is always 'present' and encourages constructive feedback with her motto being 'she can't fix it if she's not aware'!
Your feedback means a lot to us! We take great pride in providing personalised care and attention to each of our residents.
The care and kindness given to my mum is outstanding. The communication with me is excellent, which is a comfort to me and my daughters.
The care home is especially clean and Mum has an ensuite bedroom so she can remain independent in all aspects of her personal care.
I enjoy seeing pictures of Mum on social media taking part in the wide variety of activities that are provided. It is nice to know what Mum has been doing.
When I visit, the staff are always friendly and welcoming. Mum and I especially enjoy going to the Sunday coffee mornings together.
The addition of 4 rabbits in the care home has given me something to talk to Mum about. We try to go and see them, which gives Mum a chance to get some fresh air and have a walk.
There is so much on offer at Anson Court and my mum is very happy there.
Thank you for brightening our day with your kind review! Our team is passionate about making a difference in the lives of our residents.
Why Anson? Because every member of the team works together for the best outcome for both residents and their relatives.
This was our first respite break since my husband's dementia diagnosis many years ago and I was naturally apprehensive about how he would settle in. Sadly, it was a struggle for him. However, the staff on Dove and the whole Anson team showed the utmost professionalism and understanding, working with the man despite the disease. It was reassuring to know that I had left my husband in the hands of such skilled and caring individuals. I am in awe of them.
My sincere thanks to all at Anson for the care and attention they gave to my husband. Thank you for helping me to better understand what this beastly disease can do and special thanks for sharing some of the techniques of managing behaviours.
I have no hesitation in recommending Anson Court as a safe, welcoming and very caring home.
Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.
There are always so many activities going on or people to talk to for Nan which is great.
She really likes all of the staff, they are very friendly and always willing to help her with her care. If I ring to check on her all the staff know who she is and how she is doing.
The manager has a very caring manner and knows the residents well. She has been extremely kind and accommodating for our family and we are so pleased with the care Nan is receiving.
We truly appreciate your positive feedback! Our dedicated team works tirelessly to ensure that every resident receives the highest quality of care!
Sadly my mother passed away on 27th September 2023 in Anson Court. The care she received after a stay in hospital was excellent. The carers treated her with compassion and dignity and went above and beyond the call of duty. The manager and assistant did everything they could to make her last days as comfortable as they could be. They also took me into consideration at all times. I can't thank you all enough.
Thank you for your comment and condolences for your loss. The team at Anson Court thoroughly enjoyed your mother's time with us, she will be dearly missed. Kindest regards.
My wife is always happy to go in for the day she settles quickly and is nicely received and made to feel welcome by the staff. At the end of the day, she is happy and had a good day looking forward to going in again.
Thank you for your comment. We are delighted to hear that your wife enjoys her time with us at Anson Court. We look forward to seeing you both again soon!
My mother attends the day centre twice a week. The staff are amazing and she is always welcomed with a big smile. The care and attention she receives are wonderful and she is so happy to attend. There is always a lovely atmosphere and I feel secure in the knowledge that she is safe and happy and having lots of fun. It gives me such peace of mind. She eats really well while she is there and the staff have gone to a lot of trouble to encourage her when she has gone through phases of not being so keen. Thank you.
Thank you for your comment. The team at Anson Court are delighted to have your mother stay with us. Wishing you a lovely day!
Wonderful place it is.
The staff are amazing, very friendly, caring and supportive.
Everyone has made my mum feel so at home here.
She's a changed woman.
Everyone here works so hard, and they all deserve so much praise.
Have a lovely day!
My 97 year old father is a resident of Mosquito Unit. The staff treat him with kindness, respect and dignity. I am very happy with the dementia care that my father receives. The facilities and his room are kept very clean and tidy. I would highly recommend Anson Court to anyone that has an elderly relative that needs care.
Thank you for your comment. We are delighted to have your father stay with us here at Anson Court. Wishing you a lovely day!
I found Anson Court to be a lovely home, always clean and very tidy. The staff are very lovely, kind and helpful towards all residents. My cousin is very, very happy here. I am always made most welcome every time I visit my relative.
Thank you for your comment! We are delighted to have your cousin stay with us here at Anson Court. Wishing you a wonderful day!
My aunt was extremely happy on Lancaster and really well looked after by most of the staff who treated her like family. In her last two weeks, which were very distressing, the staff were wonderful, nothing was too much trouble. We felt they went above and beyond! Thank you so very much.
Good day and thank you for sending this review on Anson Court. I am very sorry to hear about your mother, our thoughts are with you and the family. Please feel free to call on us anytime.
Wonderful care and looking after everybody's individual needs. Carers go above and beyond in all cases of care and nice manner to deliver the care that is needed. From reception to domestic and carers all are friendly and helpful. This has been a difficult year for everybody, especially you guys, so well done to all of you.
Thank you very much for the review, our carers are trained to the highest standard and every day we try to make our residents feel appreciated and safe. Have a lovely day!
My sister moved to Anson Court after the closure of another care home. She immediately was made most welcome. She has a large comfortable room and bathroom. The staff seem very kind and understanding and efforts are made to lay on a range of activities for the residents which my sister thoroughly enjoys. Though I feel that it would be good if there were more days out (visits) arranged. On visiting Anson Court I have found the premises extremely clean and well-furnished. The management ensure all covid-19 precautions are met by the staff and visitors. Overall I feel that Anson Court is a very good home and provides an excellent experience for my sister.
Thank you for the review of Anson Court, we are extremely proud of this home and its wonderful team. Your sister is an amazing woman and we are lucky to have her with us. Please continue to let us know how we can improve the experience and support both her and the family better. I agree our days...
Very good, friendly home.
Thank you for the review, this is appreciated by the entire team here. Have a lovely day!
We came to visit our relative and had a very pleasant time. There were 2 members of staff on hand at all times who interacted with all the residents with care and compassion. They had obviously taken care to get to know the residents.
Thank you for the excellent comments about our home, we are proud of the Anson Court team, their dedication is commendable. Have a lovely day!
All of the staff at Anson Court are very helpful and friendly. They were especially welcoming when Mum recently came out of hospital. Since returning to Anson Court both her physical and mental health have improved immensely. The staff are encouraging and always make sure to pop into her room on a regular basis, giving assistance where needed. All in all, Mum is very happy there.
Good day and thank you very much, we are content to hear your mother is enjoying her stay with us, and we appreciate spending time with her. Have a lovely day!
I am really pleased with the respect and care that my mother receives at Anson Court. The staff in the unit are both loving and caring (with a couple of exceptions). Staff are always willing to listen and help. Downstairs at reception, they are happy to answer any questions or queries that I have. I would recommend Anson Court to anyone looking for care for a loved one.
Good day and thank you for taking the time to send us this review, we are exceptionally proud of Anson Court, one of our newer homes. We are always on hand to receive suggestions for improvement. If you can, please come in and meet with our Home Manager, and she would be happy to support you with the concern.
'Right place, with the right people.' The unit is well designed - day room and bedrooms. Staff are understanding, sympathetic, and caring.
Thank you for the review, we are happy to hear you have noticed the well-designed features of our home. We aim to ensure these match the needs of our potential and current residents. Have a lovely day!
I cannot praise the staff at Anson Court enough! The care they have shown my Gran has been amazing! They have all been very friendly and she describes them as 'good girls'. She is very happy at Anson Court.
What a wonderful review! Thank you so much for this feedback. We are so pleased to hear your Gran is happy and enjoying living at Anson Court. It is a privilege to be able to support, care and continue to get to know her. The staff will be delighted to read your praise.
My mum has been a resident since April 2021. The home has done its utmost to make my mum feel settled as she was very anxious. There has been the odd hiccup but any issue is dealt with promptly and resolved. I would recommend this home to anyone. A really lovely, friendly, and caring team.
Thank you for your kind review. We understand the challenges and concerns facing new residents, so are pleased to hear that your mother’s and your experiences have been positive and appreciate your kind words of recommendation. Our staff will be delighted to read your kind words of praise regarding the care they provide.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 January 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (18) & Events (0)
- Posted: Tuesday 19 May 2026We're incredibly proud of Anson Court's Home Manager, Coni Anang, who was invited to Buckingham Palace on Wednesday 6th May in recognition of her shared passion for improving the lives...
- Posted: Tuesday 19 May 2026On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...
- Posted: Wednesday 15 Apr 2026Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...
There are no upcoming events for Anson Court.
Awards / Recognitions (1)
- Recipient: Quantum Care LtdDate: Friday 28 Feb 2020
Meet the Team (5)
As an experienced Home Manager, people are especially important to me, and I love seeing the difference that training, development and praise make in the lives of our colleagues, who in turn make our residents safe and happy.
I've worked in several different roles within residential, nursing, dementia and palliative care and my goal is to provide the best quality of life for our residents and a happy environment for our staff.
I strongly believe that diversity can be very positive and each member of the team has a quality to bring to the table that helps us provide the best possible care for our residents.
The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Manager’s will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to providing the best of everything for their residents.
I enjoy working at Anson Court and it gives me great pleasure to see our residents enjoying the freshly prepared meals produced by me and my team.
I have worked for Quantum Care for many years and have progressed to the role of Housekeeping Manager. This is a role that I really enjoy; it is rewarding to know that I can make a real difference in our residents' lives. I also pride myself on making sure the home is safe and secure for all those who live and work at Anson Court.
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