Anson Court

Shakleton Way, Welwyn Garden City AL7 2FF
Review Us
9.4 57 Reviews
  • Anson Court, Welwyn Garden City
Anson Court is based in a quiet, residential area and offers residential, dementia and respite care, as well as day care for older people who are still living in the community. The home provides accommodation for up to 75 older people.

The home is situated close to local amenities and offers all the comfort you'd expect from a modern care home.

Within the home you’ll find a café which provides an ideal place to sit and socialise with friends and family over tea, coffee and other refreshments.

The home also includes a number of comfortable and inviting lounges, a hairdressing salon and shop as well as welcoming dining areas. All of the bedrooms are en-suite and are fully furnished with items from the carefully selected range.

Within the grounds of the home you'll find beautiful landscaped gardens which feature a number of seating areas and patios as well as raised planters. The gardens are overlooked by large balconies which are a perfect place to sit and socialise during the warmer months.
Show Anson Court on the Map

Care Provided by Anson Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1415

Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.


We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.

These prices are only a guideline, please contact Anson Court to find out the exact price for your requirements.

Contact Anson Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Anson Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kata Bakcsy (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (75)

Visiting

  • Open visiting policy

Parking

  • On-site parking

Anson Court Reviews (57)

9.4

Anson Court has a Review Score of 9.4 (9.414) out of 10, based on 12 reviews in the last 2 years.
Over all time Anson Court has 57 reviews.

Overall Experience
  • 52
  • 4
  • 0
  • 1
  • 0
Date Published
  • 57
  • 1
  • 6
  • 12
  • 45
Reviewer Connection to Anson Court
  • 25
  • 8
  • 7
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 57, showing 21-40
Review from Graeme D (Brother of Resident) published on 9 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister moved to Anson Court after the closure of another care home. She immediately was made most welcome. She has a large comfortable room and bathroom. The staff seem very kind and understanding and efforts are made to lay on a range of activities for the residents which my sister thoroughly enjoys.
Though I feel that it would be good if there were more days out (visits) arranged. On visiting Anson Court I have found the premises extremely clean and well-furnished. The management ensure all covid-19 precautions are met by the staff and visitors. Overall I feel that Anson Court is a very good home and provides an excellent experience for my sister.
Reply from Deborah Yadev, Marketing Manager at Anson CourtThank you for the review of Anson Court, we are extremely proud of this home and its wonderful team. Your sister is an amazing woman and we are lucky to have her with us. Please continue to let us know how we can improve the experience and support both her and the family better. I agree our days out schedule can become more vibrant, please bear with us as we return to normalcy. All comments are appreciated. Have a lovely day.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret S (Daughter of Resident) published on 9 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, friendly home.
Reply from Deborah Yadev, Marketing Manager at Anson CourtThank you for the review, this is appreciated by the entire team here. Have a lovely day!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chris D (Sister of Resident) published on 9 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We came to visit our relative and had a very pleasant time. There were 2 members of staff on hand at all times who interacted with all the residents with care and compassion. They had obviously taken care to get to know the residents.
Reply from Deborah Yadev, Marketing Manager at Anson CourtThank you for the excellent comments about our home, we are proud of the Anson Court team, their dedication is commendable. Have a lovely day!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A K (Daughter of Resident) published on 4 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff at Anson Court are very helpful and friendly. They were especially welcoming when Mum recently came out of hospital. Since returning to Anson Court both her physical and mental health have improved immensely. The staff are encouraging and always make sure to pop into her room on a regular
basis, giving assistance where needed. All in all, Mum is very happy there.
Reply from Deborah Yadev, Marketing Manager at Anson CourtGood day and thank you very much, we are content to hear your mother is enjoying her stay with us, and we appreciate spending time with her. Have a lovely day!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Norah M (Daughter of Resident) published on 26 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am really pleased with the respect and care that my mother receives at Anson Court. The staff in the unit are both loving and caring (with a couple of exceptions). Staff are always willing to listen and help. Downstairs at reception, they are happy to answer any questions or queries that I have. I
would recommend Anson Court to anyone looking for care for a loved one.
Reply from Deborah Yadev, Marketing Manager at Anson CourtGood day and thank you for taking the time to send us this review, we are exceptionally proud of Anson Court, one of our newer homes. We are always on hand to receive suggestions for improvement. If you can, please come in and meet with our Home Manager, and she would be happy to support you with the concern.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S H (Husband of Resident) published on 1 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
'Right place, with the right people.' The unit is well designed - day room and bedrooms. Staff are understanding, sympathetic, and caring.
Reply from Deborah Yadev, Marketing Manager at Anson CourtThank you for the review, we are happy to hear you have noticed the well-designed features of our home. We aim to ensure these match the needs of our potential and current residents. Have a lovely day!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Hazel P (Granddaughter of Resident) published on 2 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I cannot praise the staff at Anson Court enough! The care they have shown my Gran has been amazing! They have all been very friendly and she describes them as 'good girls'. She is very happy at Anson Court.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson CourtWhat a wonderful review! Thank you so much for this feedback. We are so pleased to hear your Gran is happy and enjoying living at Anson Court. It is a privilege to be able to support, care and continue to get to know her. The staff will be delighted to read your praise.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah A (Daughter of Resident) published on 2 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident since April 2021. The home has done its utmost to make my mum feel settled as she was very anxious. There has been the odd hiccup but any issue is dealt with promptly and resolved. I would recommend this home to anyone. A really lovely, friendly, and caring team.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson CourtThank you for your kind review. We understand the challenges and concerns facing new residents, so are pleased to hear that your mother’s and your experiences have been positive and appreciate your kind words of recommendation. Our staff will be delighted to read your kind words of praise regarding the care they provide.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B K (Son of Resident) published on 27 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love Anson Court. The staff here are wonderful often working well beyond the call of duty. They have become like an extended family for me, and I am delighted they are looking after my mum.
Reply from Kelly Crellin, Home Manager at Anson CourtThank you for the lovely review of Anson Court and the staff team. It is always our aim to go above and beyond in the care that we provide to our residents. We also understand the importance of family involvement and ensuring that relatives are kept up to date, I am happy that you feel this has also been a positive experience for yourself.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John C (Husband of Resident) published on 16 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been at Anson Court for three years now. The staff and management are great. The fact that the staff have been at Anson Court for a very long time, that shows its a good place to work. The facilities at the home excellent, as well as the food.
Reply from Kelly Crellin, Home Manager at Anson CourtThank you John for your wonderful review of Anson Court. All the staff will appreciate that it has been noted that they have all worked hard as a team and gone the extra mile during these difficult times. We really appreciate your positive feedback and comments.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D D (Wife of Resident) published on 27 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are wonderful.
Hygiene procedures followed.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson CourtThank you for this kind review. Our homes and staff have been very careful to manage visits and admissions in strict accordance with our Admission’s Guide, ensuring the health, safety and well-being of our residents and their families have remained at the forefront of everything we do. The staff at Anson Court look forward to your next garden visit, with social distancing measures in place, so you can catch up with your family member again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P F (Daughter of Resident) published on 17 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been very happy the last 2 years she has been here. Her care has been excellent. The carers have been wonderful and we have always been updated with any problems that may have arisen. As a family, we are reassured that she is safe, happy and healthy.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson CourtThank you for this wonderful feedback regarding the high quality of care provided for your mother by the staff and management at Anson Court. We are pleased to hear that good, timely communications between the home and your family have brought comfort and assurance to you all. We hope your mother will continue to enjoy living at Anson Court for many years to come.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B N (Daughter of Resident) published on 14 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The meal in the café cooked by the chef was top marks. Could not grumble at all. The chicken was so very tender. Starter fabulous and pudding ace. We have come here since it starter and gets better each year.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G S (Son of Resident) published on 14 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, caring and compassionate staff and dedicated too.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D D (Daughter of Resident) published on 14 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing staff from housekeepers to home manager.
Very clean.
Staff very approachable and kind, nothing is ever a problem.
Lots to do. They all deserve a medal.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J R (Daughter of Resident) published on 14 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have just had to have a management meeting regarding our mum and we are very pleased with the outcome. The staff here acted on our wishes. All the staff are friendly and the cleaner is excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Claire G (Daughter of Resident) published on 28 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Anson Court continually go above and beyond to ensure the happiness and wellbeing of my mother. Since being at the home there have been opportunities to join in regular activities and outings, which has had a positive impact on Mum's mental and emotional health. I am kept informed and am
treated like one of the family when I visit. I'm so pleased Mum is in their care.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson CourtThank you for this kind review which says it all. We are so pleased your mother is enjoying the stimulating activities and trips at Anson Court and that you have been welcomed into the wider Quantum family too. It’s often the small things in life that people do, that make the biggest difference. We are proud of the management and staff at this home and the quality of service they provide and hope your mother will continue to enjoy living here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D D (Wife of Resident) published on 1 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall a lovely care home. The staff are excellent and a really relaxed atmosphere. I think some of the meals, especially the desserts could be better, too much cake and cream.
It would be beneficial for the home to have its own transport for the residents so they could have more outings, perhaps
enlisting the help of relatives and volunteers.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maria W (Relative of Resident) published on 23 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The dinner experience was wonderful, the food was very nice and enjoyable, the tables were very pretty. Staff were very friendly and helpful. You could tell all the people at the dinner enjoyed it. It was a wonderful chance to have dinner with relatives. Thank you.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson CourtThank you for your kind feedback. We are so pleased to hear you enjoyed the Fine Dining evening, which by all accounts was a resounding success, and look forward to welcoming you and your family to the next one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tristan W (Grandson of Resident) published on 23 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a fantastic evening. Food and service was wonderful. There was a real buzz about dinner with all the other residents, their family and friends. Thank you for a fantastic evening.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson CourtThank you for your wonderful review. We get immense satisfaction in putting on these events, especially when we hear how impressed and appreciative everyone is that attended. We look forward to seeing you at the next 'Fine Dining' experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.4 (9.414)

Overview of Review Score

The Review Score of 9.4 (9.414) out of 10 for Anson Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.814 for Anson Court is calculated as follows: ( (118 Excellents x 5) + (18 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 140 Ratings = 4.814
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.6 Points relating to the number of positive Reviews for Anson Court is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15. 12 Positive Reviews ÷ 15 = 0.8
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (5)

Coni

Coni Anang

Job Title: Home Manager

As an experienced Home Manager, people are especially important to me, and I love seeing the difference that training, development and praise make in the lives of our colleagues, who in turn make our residents safe and happy.

Kata

Kata Bakcsy

Job Title: Deputy Manager

I've worked in several different roles within residential, nursing, dementia and palliative care and my goal is to provide the best quality of life for our residents and a happy environment for our staff.


I strongly believe that diversity can be very positive and each member of the team has a quality to bring to the table that helps us provide the best possible care for our residents.

No image found

Rachel Cross

Job Title: Deputy Manager

The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Manager’s will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to providing the best of everything for their residents.

Pedro

Pedro Castillo

Job Title: Chef Manager

I enjoy working at Anson Court and it gives me great pleasure to see our residents enjoying the freshly prepared meals produced by me and my team.

Christine

Christine Daly

Job Title: Housekeeping Manager

I have worked for Quantum Care for many years and have progressed to the role of Housekeeping Manager. This is a role that I really enjoy; it is rewarding to know that I can make a real difference in our residents' lives. I also pride myself on making sure the home is safe and secure for all those who live and work at Anson Court.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Anson Court to verify any information. View our terms and conditions. Anson Court has an Enhanced Service - more info.