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Willow Court

Quantum Care Ltd, Aldwickbury Crescent, Harpenden, Hertfordshire AL5 5SD
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Absolutely wonderful setting. My dad looks amazing after just 1 week being hereFrances M(Daughter of Resident/Service User)
Willow Court, Harpenden
Willow Court certainly provides a super quality of care. Thank you.Kath B(Niece of Resident/Service User)
Willow Court, Harpenden
If I ever had to find a care home for myself, I would choose Willow Court.Anthony M(Next of Kin)
Willow Court, Harpenden

Located in a quiet residential area in Harpenden and benefiting from beautiful landscaped gardens, Willow Court offers a range of care services including residential and specialist dementia care, respite care and day care.

Willow Court features a variety of welcoming communal spaces designed for relaxation and socialising. Residents can enjoy comfortable lounges, quiet seating areas and well-appointed dining rooms throughout the home.

A highlight of the home is the Best Friends Café,...  

Care Provided by Willow Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,459N/A

Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.

We are a not-for-profit Community Benefit Society and do not pay dividends to shareholders. All profits are used to deliver high quality care.

Contact Willow Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sarah Adlam(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (81)
  • Single Rooms with ensuite Wet Room (20)

Visiting

  • Visitors welcome at all times

Parking

  • Parking is available on site

Willow Court Reviews (202)

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9.4

Willow Court has a Review Score of 9.4 (9.425) out of 10, based on 25 reviews in the last 2 years. Over all time Willow Court has 202 reviews.

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Showing 202 reviews matching selected criteria
Review from John H (Resident / Service User) published on 24 September 2018 Submitted via Postal Card
Overall Experience

I am happy living here, staff very helpful and kind.

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Review from Raymond P (Friend of Resident) published on 24 September 2018 Submitted via Postal Card
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Nice modern premises, lots of facilities (like Cafe Paris), pleasant staff, lots of activities for residents.

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Review from Kevin J (Son-in-law of Resident) published on 18 September 2018 Submitted via Postal Card
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My father-in-law was in Willow Court for some 20 months. At every stage, he was treated with care and affection by all the staff. The food and the activities were outstanding and we are so grateful to the entire team there.

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Review from Madeleine A (Wife of Resident) published on 29 August 2018 Submitted via Postal Card
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Casino Royale event beautifully decorated, impressive and imaginative décor. A lot of effort has been made to capture the atmosphere of a casino - pleasant background music. Attractive flower arrangements and table settings. It is obvious that the staff have worked extremely hard. Many thanks.

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Review from Billy A (Resident / Service User) published on 29 August 2018 Submitted via Postal Card
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Staff are all lovely and good, caring and kind.
I am very well looked after.

Management first class.

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Review from A C (Granddaughter of Resident) published on 29 August 2018 Submitted via Postal Card
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Everyone is very friendly and cared for my grandmother very well. This is the only home she has ever liked.

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Review from Richard M (Son of Resident) published on 29 August 2018 Submitted via Postal Card
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The care provided at Willow Croft is excellent and nothing is too much trouble for the staff who all take real pride in their job. They are clearly well organised and knew what they have to do. They are always friendly and have a smile of their faces. My wife and I really appreciate the care that is provided.

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Review from Ann D (Relative of Resident) published on 29 August 2018 Submitted via Postal Card
Overall Experience
I was very impressed on walking into the reception to see the amount of decoration and the staff dressed in glamorous dresses with a super hairdresser.

The garden looked great with a marquee decorated to resemble a casino and a "real James bond to give it a real atmosphere. The staff were very attentive and encouraged everyone to be involved. Several clients were swaying to the music and obviously enjoying the occasion. Great singer.

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Review from Brian S (Son of Resident) published on 29 August 2018 Submitted via Postal Card
Overall Experience
Mum is always well looked after. She is always nice and clean. Her carers are nice and friendly towards me and mum. She is well assisted with catering her meals if need be. I feed her with supper when I'm here, which I enjoy.

The staff always make sure mum always has a drink if she needs one.

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Review from Morgan M (Friend of Resident) published on 29 August 2018 Submitted via Postal Card
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Everyone in the care home are friendly and welcoming. They always make sure everyone is involved in their activity.

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Review from Carol S (Daughter of Resident) published on 29 August 2018 Submitted via Postal Card
Overall Experience
Overall we are very satisfied. All the carers have a very challenging and difficult job to do.
Thank you each and everyone at Willow Court.

As a suggestion, maybe some volunteers to maintain garden areas eg Guides/Scouts/Help in Community.

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Review from L D (Daughter of Resident) published on 29 August 2018 Submitted via Postal Card
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Mum always looked after all standards of service and carers excellent.
Atmosphere very jolly despite a challenging job.

Relatives always welcome and privacy always respected on all levels.

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Review from Ann G (Wife of Resident) published on 29 August 2018 Submitted via Postal Card
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I have found Willow Court to be welcoming, friendly and responsive to the needs of myself and my husband.

Staff treat my husband with dignity and humour.

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Review from Patricia H (Friend of Resident) published on 23 August 2018 Submitted via Postal Card
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The care home was tidy and very welcoming. I was impressed with how the staff treated their residents in the care home, with respect, making them feel comfortable. The entertainment was amazing, the residents all looked lovely and enjoyed the band theme.

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Review from Valerie F (Daughter of Resident) published on 22 August 2018 Submitted via Postal Card
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My mother is a resident at Willow Court. She is very happy there. All the staff, carers and management are always very polite and helpful when we have a problem. They can't do enough for my mother and are all very kind and caring. There is always plenty of activities going on which my mother loves to attend. I couldn't wish for a better home for her to spend the rest of the time she has left.

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Review from Melvyn A (Resident / Service User) published on 25 June 2018 Submitted via Postal Card
Overall Experience
I thank you all for your very hard work in achieving such high standards. I look forward to the meals I recieve each day.

I have never been disappointed. It's a good, healthy balanced diet. Sugar and salt, in moderation. The range of desserts is also excellent.

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Review from E N (Resident / Service User) published on 13 June 2018 Submitted via Postal Card
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I have been here 7 months arriving straight from the hospital. I have improved greatly healthwise due to the excellent services of the staff. I am now going home feeling extremely grateful to all at Willow Court for their excellent care of me.

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Review from Jennifer S (Resident / Service User) published on 11 June 2018 Submitted via Postal Card
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Breakfast today was first class. Thank you.

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Review from Suzanne W (Daughter of Resident) published on 11 June 2018 Submitted via Postal Card
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After realising our mother needed daily and consistent care, we like so many families, were faced with a serious decision. Four months on, we are all really happy with the way she is being cared for and supported. Any initial concerns we had were quickly forgotten. She is safe and happy. I visit my mother most days and I can honestly say that, on the whole, the staff at all levels are kind, caring and respectful of their elderly, vulnerable residents. Well done and thank you!!

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Review from Paula P (Wife of Resident) published on 9 May 2018 Submitted via Postal Card
Overall Experience

I have nothing but admiration for the way Willow Court is run. The residents are treated with dignity and given good support, and everyone is very friendly and welcoming. The change of decorations throughout the year makes a wonderful distraction, and the photographs on the walls of the residents involved in activities gives it a homely look. There is a wide range of activities to make sure there is something for everyone, and the landscaped garden means that you can enjoy the changing of the seasons. I would happily recommend Willow Court to my friends whether for day care, respite care or permanent residence.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 April 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (20) & Events (0)

News
  • 19 May 2026

    On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...

  • 15 Apr 2026

    Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...

  • 20 Jan 2026

    As part of our commitment as a Community Benefit Society, and in partnership with Age UK Hertfordshire, we have launched “Operation Woolly Mammoth”, a large-scale community knitting project aimed at...

Upcoming Events

There are no upcoming events for Willow Court.

Awards / Recognitions (1)

  • 28 Feb 2020Recipient: Quantum Care Ltd

Accreditations

There are no accreditations posted yet for Willow Court.

Meet the Team (3)

Jo Messenger
Jo MessengerJob Title:Deputy Home Manager

The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Managers will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to provide the best of everything for their residents.

Paul Campell
Paul CampellJob Title:Chef Manager

I like knowing I help to make a difference on a daily basis in the residents’ lives, and hopefully, I help to brighten up their day.

Claire Gilbert
Claire GilbertJob Title:Housekeeping Manager

My name is Claire Gilbert and I have worked for Quantum Care at Willow Court for 15 years now. I have had multiple job roles, starting as a care worker and leading up to becoming a housekeeping manager. I enjoy my job as I like learning new skills, working as part of a team and meeting residents and their families.

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