
Absolutely wonderful setting. My dad looks amazing after just 1 week being hereFrances M(Daughter of Resident/Service User)

Willow Court certainly provides a super quality of care. Thank you.Kath B(Niece of Resident/Service User)

If I ever had to find a care home for myself, I would choose Willow Court.Anthony M(Next of Kin)

Absolutely wonderful setting. My dad looks amazing after just 1 week being hereFrances M(Daughter of Resident/Service User)

Willow Court certainly provides a super quality of care. Thank you.Kath B(Niece of Resident/Service User)

If I ever had to find a care home for myself, I would choose Willow Court.Anthony M(Next of Kin)

Located in a quiet residential area in Harpenden and benefiting from beautiful landscaped gardens, Willow Court offers a range of care services including residential and specialist dementia care, respite care and day care.
Willow Court features a variety of welcoming communal spaces designed for relaxation and socialising. Residents can enjoy comfortable lounges, quiet seating areas and well-appointed dining rooms throughout the home.
A highlight of the home is the Best Friends Café,...
Located in a quiet residential area in Harpenden and benefiting from beautiful landscaped gardens, Willow Court offers a range of care services including residential and specialist dementia care, respite care and day care.
Willow Court features a variety of welcoming communal spaces designed for relaxation and socialising. Residents can enjoy comfortable lounges, quiet seating areas and well-appointed dining rooms throughout the home.
A highlight of the home is the Best Friends Café, a warm and friendly space where residents can spend time with visiting family and friends while enjoying tea, coffee and freshly baked cakes. French doors open from the café onto one of the garden patios, creating an ideal setting for seasonal gatherings such as spring and summer celebrations, barbecues and live entertainment.
The home also includes an on-site hair and beauty salon, offering residents the opportunity to relax and enjoy a little pampering without leaving the building.
All bedrooms at Willow Court are en-suite and fully furnished to provide comfort and convenience. Each room is equipped with internet access, a telephone connection and a nurse call system. Rooms located in the newer extension also benefit from private shower facilities.
For those who enjoy spending time outdoors, the landscaped garden provides a peaceful environment with several seating areas, a gazebo and raised flower beds. Residents can take part in light gardening or simply relax and enjoy the surroundings.
Willow Court also has a dedicated Activity Care Worker who organises a varied programme of activities for residents. From arts and crafts and gentle exercise to entertainment and organised outings, there are plenty of opportunities for residents to stay active and engaged.
Care Provided by Willow Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 81 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Willow Court to confirm what's included and get a personalised quote:
Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.
We are a not-for-profit Community Benefit Society and do not pay dividends to shareholders. All profits are used to deliver high quality care.
The price(s) shown are provided by the care home. Contact Willow Court for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Quantum Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Sarah Adlam (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (81)
- Single Rooms with ensuite Wet Room (20)
Visiting
- Visitors welcome at all times
Parking
- Parking is available on site
Willow Court Reviews (202)
Willow Court has a Review Score of 9.4 (9.425) out of 10, based on 25 reviews in the last 2 years.
Over all time Willow Court has 202 reviews.
Have just enjoyed a very good evening Christmas meal. The effort put into the preparation of the meal and the decorations in the dining room is excellent. Well done everyone for all your hard work.
Have just enjoyed a very good evening Christmas meal. The effort put into the preparation of the meal and the decorations in the dining room is excellent. Well done everyone for all your hard work.
The dinner was nice. Plenty to do.
The dinner was nice. Plenty to do.
When visiting my friend I am always struck by the friendliness of the carers. The way they extend a welcome and remember visitors makes a good impression. My friend is very happy here and her health and attitude have improved more than anyone could have expected.
When visiting my friend I am always struck by the friendliness of the carers. The way they extend a welcome and remember visitors makes a good impression. My friend is very happy here and her health and attitude have improved more than anyone could have expected.
Had a Christmas meal at Willow Court and my wife and I both felt it was one of the best meals we have enjoyed for a long time. The atmosphere was excellent, the service was superb and the quality of the food was five star. I have visited several care homes for many years and Willow Court is top of...
Had a Christmas meal at Willow Court and my wife and I both felt it was one of the best meals we have enjoyed for a long time. The atmosphere was excellent, the service was superb and the quality of the food was five star. I have visited several care homes for many years and Willow Court is top of the list by some margin.
It was a very pleasant and enjoyable occasion - very good singing! Lovely food. My only comment would be, that people talking quite loudly in the reception was a bit distracting but a very happy time.
It was a very pleasant and enjoyable occasion - very good singing! Lovely food. My only comment would be, that people talking quite loudly in the reception was a bit distracting but a very happy time.
Everything is so good here. I must stress care/support and dignity for residents with dementia or total memory loss is where the greatest care and dignity is given.
Everything is so good here. I must stress care/support and dignity for residents with dementia or total memory loss is where the greatest care and dignity is given.
Joined in a great tea party with service users - lovely to see them singing hymns, enjoying their food, working through quizzes, chatting and enjoying mixing with each other.
Joined in a great tea party with service users - lovely to see them singing hymns, enjoying their food, working through quizzes, chatting and enjoying mixing with each other.
I have enjoyed my stay here and all the staff have been very helpful and my room has been very comfortable. The food is excellent and very plentiful.
I have enjoyed my stay here and all the staff have been very helpful and my room has been very comfortable. The food is excellent and very plentiful.
Good fun, beautifully led sing along. Delightful help. Looking forward to the Christmas sing-a-long.
Good fun, beautifully led sing along. Delightful help. Looking forward to the Christmas sing-a-long.
Very caring staff that are thoughtful and very pleasant.
Very caring staff that are thoughtful and very pleasant.
Garden party - very enjoyable sitting in the garden with friends. A singer to entertain us. Very good food. Appreciated all the efforts made by staff to make sure we had an enjoyable time.
Garden party - very enjoyable sitting in the garden with friends. A singer to entertain us. Very good food. Appreciated all the efforts made by staff to make sure we had an enjoyable time.
Wonderful.
Wonderful.
It was a r3eally good opportunity to meet up with family and eat together.
It was a r3eally good opportunity to meet up with family and eat together.
The staff were friendly and welcoming - nothing was too much trouble.
The room was nicely decorated with pleasant background music.
The food was superb.
I have an allergy which had previously been communicated and when I arrived the chef...
The staff were friendly and welcoming - nothing was too much trouble.
The room was nicely decorated with pleasant background music.
The food was superb.
I have an allergy which had previously been communicated and when I arrived the chef spoke to me personally to ensure that my food would be suitable.
The food and service were wonderful.
There was a wonderful ambience and all the residents present had a wonderful time with their relatives.
A wonderful, warm, friendly evening.
Thank you.
I have found the Willow Court staff, attention to detail and care for my mother excellent. The dining club organised so residents can dine with their families is an excellent idea. All staff are always kind, really caring and very supportive throughout all activities and they have a wonderful chef...
I have found the Willow Court staff, attention to detail and care for my mother excellent. The dining club organised so residents can dine with their families is an excellent idea. All staff are always kind, really caring and very supportive throughout all activities and they have a wonderful chef and kitchen.
This was our first experience of 'fine dining' which I believe is held once a month. The ambience was lovely and friendly and the staff all worked well to serve us with delicious food. The chef is certainly very good here and this idea of a fine dining evening was very enjoyable. The food was well...
This was our first experience of 'fine dining' which I believe is held once a month. The ambience was lovely and friendly and the staff all worked well to serve us with delicious food. The chef is certainly very good here and this idea of a fine dining evening was very enjoyable. The food was well set out to look good as well as taste good.
Monday evening dining event including residents and their families/friends:- This was an excellent evening with an excellent quality of food and service. The staff were lovely and this gives residents the chance to eat in a relaxed familiar environment with their families/friends. It was lovely to...
Monday evening dining event including residents and their families/friends:- This was an excellent evening with an excellent quality of food and service. The staff were lovely and this gives residents the chance to eat in a relaxed familiar environment with their families/friends. It was lovely to see her so settled now and she was very relaxed, laughing and happy throughout the evening.
I have been very well looked after since I came here.
I have been very well looked after since I came here.
My mum moved into Willow Court 9 weeks ago and I cannot fault any member of staff. Their care is second to none, absolutely fantastic. The staff are always on hand and very very helpful with everything. Cleanliness is spotless.
My mum moved into Willow Court 9 weeks ago and I cannot fault any member of staff. Their care is second to none, absolutely fantastic. The staff are always on hand and very very helpful with everything. Cleanliness is spotless.
I have nothing but great things to say about Willow Court. My mother was a day resident and respite but is now in full-time residence. All these times have been very good for my mum; the activities they do with them, the days out, all the staff know my mother's name and say hello. My mum loves the...
I have nothing but great things to say about Willow Court. My mother was a day resident and respite but is now in full-time residence. All these times have been very good for my mum; the activities they do with them, the days out, all the staff know my mother's name and say hello. My mum loves the food, especially the desserts. The care is excellent, the accommodation and is so, so nice with lots of nostalgic posters, items, pictures which are lovely. The manager is the best and so helpful all the time.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 April 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (21) & Events (0)
- 24 Aug 2026
Join us at Willow Court Care Home for our Discovery Day from 10am to 3pm. Tour our welcoming home and explore its homely environment, meet our dedicated team members and...
- 19 May 2026
On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...
- 15 Apr 2026
Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...
There are no upcoming events for Willow Court.
Awards / Recognitions (1)
- 28 Feb 2020Recipient: Quantum Care Ltd
Accreditations
There are no accreditations posted yet for Willow Court.
Meet the Team (3)

The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Managers will each bring their own skill set to the...
The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Managers will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to provide the best of everything for their residents.

I like knowing I help to make a difference on a daily basis in the residents’ lives, and hopefully, I help to brighten up their day.

My name is Claire Gilbert and I have worked for Quantum Care at Willow Court for 15 years now. I have had multiple job roles, starting as a care...
My name is Claire Gilbert and I have worked for Quantum Care at Willow Court for 15 years now. I have had multiple job roles, starting as a care worker and leading up to becoming a housekeeping manager. I enjoy my job as I like learning new skills, working as part of a team and meeting residents and their families.
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