The Lodge provides friendly and professional care to all its residents, within the home which has many modern facilities.
The home creates personalised care programmes which are tailored to the needs of each resident, whether it is to suit a long term stay or a shorter respite stay.
All bedrooms have en-suite facilities and the home has a lively activities coordinator who has created a meaningful social calendar of activities and entertainment for residents to participate in.
The price(s) shown are provided by the care home. Contact The Lodge Care Home for full pricing details and T&Cs.
Contact The Lodge Care Home to confirm what's included and get a personalised quote:
The Lodge Care Home has a Review Score of 9.6 (9.570) out of 10, based on 30 reviews in the last 2 years.
Over all time The Lodge Care Home has 126 reviews.
It is an excellent home, couldn't have found a better one. Management and all staff are excellent, couldn't have wished for any better, they are all so caring and supportive.
It is an excellent home, couldn't have found a better one. Management and all staff are excellent, couldn't have wished for any better, they are all so caring and supportive.
It is great to hear too that gave five stars in all sections. I will ensure that your kind and positive comments are shared with the staff team at The Lodge.
As a sister of a resident in The Lodge Care Home, I find all staff friendly, kind, helpful and informative.
As a sister of a resident in The Lodge Care Home, I find all staff friendly, kind, helpful and informative.
Thank you, Pamela, for taking the time to do a review for The Lodge. It is pleasing to hear you comment that staff are friendly and helpful. In addition to this, have given us five stars in each area. This is exactly what we want for all the residents and families at The Lodge. I will pass your positive comments on to all the staff.
Since Mum became a resident of The Lodge Care Home, she has settled down very well. The facilities are very good and well catered for her needs. The staff have been very caring and respectful to my mum. Any of the issues I have raised regarding my mum have been rectified in a timely manner. I am...
Since Mum became a resident of The Lodge Care Home, she has settled down very well. The facilities are very good and well catered for her needs. The staff have been very caring and respectful to my mum. Any of the issues I have raised regarding my mum have been rectified in a timely manner. I am very pleased with the quality and service and would recommend this care home to others.
Thank you for taking the time to write a review for The Lodge. I am pleased to hear that you are happy with the care and services we provide and would recommend to others.
Very lovely home. Very friendly, and was able to go to see her room. The family room is lovely, my friend is very happy here.
Very lovely home. Very friendly, and was able to go to see her room. The family room is lovely, my friend is very happy here.
Thank you for taking the time to complete a review for The Lodge. I am pleased to hear that you are happy with the care and facilities provided.
The care team at The Lodge Care Home organised a party on the birthday of my mother helping all her guests to have a great time. This demonstrates the care for the residents and nothing was too much trouble. Great time had by all.
The care team at The Lodge Care Home organised a party on the birthday of my mother helping all her guests to have a great time. This demonstrates the care for the residents and nothing was too much trouble. Great time had by all.
Thank you Alan for taking the time to complete a review for The Lodge. I am so pleased you all enjoyed the birthday party, it was a special day to celebrate all together. I will also feedback to the team on your positive review so all are aware.
My mother recently moved into The Lodge and my family has visited her a number of times. Both her and her family are extremely pleased and very impressed with the facility and all the staff who are very caring and professional and friendly. My mother is very happy in her new home.
My mother recently moved into The Lodge and my family has visited her a number of times. Both her and her family are extremely pleased and very impressed with the facility and all the staff who are very caring and professional and friendly. My mother is very happy in her new home.
Thank you for taking the time to complete a review. It is great to hear that both your mum and family are happy with the care and facilities provided. We are so pleased your mum is settled and happy with us.
The Lodge is a...
I would recommend The Lodge to any person needing this help.
Thank you for taking the time to review The Lodge. What a lovely complimentary review. We are pleased that you are happy with the service that we provide and that you feel it is provided to a high standard. Exactly what we want to achieve for all at The Lodge.
After my terrible experience at another care home, it was so lovely to arrive here to a friendly welcome from the staff and seeing the rooms. Nothing is too much trouble, one night one of the girls sat and talked for fifteen minutes. I think she saw I was down. Above and beyond I would call it.
After my terrible experience at another care home, it was so lovely to arrive here to a friendly welcome from the staff and seeing the rooms. Nothing is too much trouble, one night one of the girls sat and talked for fifteen minutes. I think she saw I was down. Above and beyond I would call it.
Thank you for taking the time to review The Lodge. I am glad to hear that you are enjoying staying at The Lodge and glad you feel supported by the staff and the service we provide.
My husband enjoyed his stay and was very pleased with everything.
My husband enjoyed his stay and was very pleased with everything.
Thank you for taking the time to write a review. This really helps us as a home and the service that we provide. I am pleased to hear your husband enjoyed his first stay with us at The Lodge and that this was a positive experience. We look forward to welcoming your husband back to The Lodge when he wishes to have another respite stay.
A caring and safe environment for your loved one.
A caring and safe environment for your loved one.
Thank you for taking the time to review The Lodge. It is pleasing to hear that you feel the service we provide is caring and that we provide a safe environment. I will share with the team your positive review.
Communication between staff could be improved. Always have a lovely welcome when I arrive at the front office.
Communication between staff could be improved. Always have a lovely welcome when I arrive at the front office.
Thank you very much for taking the time to send in a review for The Lodge. It is lovely to hear that you had a positive experience when visiting The Lodge and that your dad's needs are being met. It is always good to hear too on ways we can improve. I will share the review with the staff at The Lodge.
Thank you to all the staff who work so hard!
Thank you to all the staff who work so hard!
Thank you for taking the time to write such a lovely review. It is always welcoming to hear such kind words about the team and service we provide. We are very happy that everyone had a positive experience whilst being at The Lodge. I will ensure that I share this with the team.
I have been delighted by the care and kindness shown to my mum since she has been at The Lodge. Every member of staff I have met has been friendly and welcoming. I am also very impressed by the range of activities and entertainment provided by the very enthusiastic engagement staff.
I have been delighted by the care and kindness shown to my mum since she has been at The Lodge. Every member of staff I have met has been friendly and welcoming. I am also very impressed by the range of activities and entertainment provided by the very enthusiastic engagement staff.
Thank you for taking the time to send in a review and also your positive comments about the service we provided. It was a pleasure and honour to have cared and looked after your mum.
I am very happy with the care my mum is receiving. Every time I visit her she is clean, well-dressed, well fed and hydrated. The staff are caring, kind and very professional. I am happy at the end of my visits to leave her in the care of the staff. Well done!
I am very happy with the care my mum is receiving. Every time I visit her she is clean, well-dressed, well fed and hydrated. The staff are caring, kind and very professional. I am happy at the end of my visits to leave her in the care of the staff. Well done!
Thank you for taking the time to submit a review. We are glad to hear of the positive review and that you are happy with the service we provide.
I am completing this review as I have power of attorney for my brother. I am completely satisfied with the care given to him. The staff are always friendly and caring when I visit and always telephone me, should the need arise, about his health. I also see a lot of the activities and what is going...
I am completing this review as I have power of attorney for my brother. I am completely satisfied with the care given to him. The staff are always friendly and caring when I visit and always telephone me, should the need arise, about his health. I also see a lot of the activities and what is going on on Facebook which I like as I live away from Hemel. Also, they help him video call me frequently.
Thank you for taking the time to review us, I will pass on your kind words to the care team.
Mum has been warmly welcomed since coming to The Lodge Care Home, all members of staff are friendly and approachable and nothing is too much. There's plenty for residents to do and plenty of entertainment and the family is welcome to participate. The support for me, as Mum's daughter, from all...
Mum has been warmly welcomed since coming to The Lodge Care Home, all members of staff are friendly and approachable and nothing is too much. There's plenty for residents to do and plenty of entertainment and the family is welcome to participate. The support for me, as Mum's daughter, from all staff has been paramount to my own health worries and has made the move to a care home a lot easier.
Thank you for the positive review and for taking the time to do this. We are pleased to hear that we helped make the move a lot easier.
Thank you all.
Thank you all.
Thank you for taking the time to write a review. I am delighted to hear that you were happy with the service provided and that your husband settled in very quickly. I will pass your kind comments on to the staff.
My mum has been at The Lodge Care Home for nearly three years and is happy and well looked after. She receives excellent care and the staff are very hard working and professional while being approachable and friendly. Management is approachable and the food is lovely. The home is clean and helpful...
My mum has been at The Lodge Care Home for nearly three years and is happy and well looked after. She receives excellent care and the staff are very hard working and professional while being approachable and friendly. Management is approachable and the food is lovely. The home is clean and helpful at all times. The laundry is done to a high standard. The home is safe and secure and meets all my mum's needs. The activities/engagement lead is excellent, I cannot praise her highly enough.
Thank you for taking the time to write a review. We are really pleased that you are happy with the service we provide and you feel that we are meeting Mum's needs, plus keeping her safe too. It is a pleasure to look after Mum and also work together with such a supportive family as well. Your review...
Thank you for taking the time to write a review. We are really pleased that you are happy with the service we provide and you feel that we are meeting Mum's needs, plus keeping her safe too. It is a pleasure to look after Mum and also work together with such a supportive family as well. Your review is very much appreciated. I will ensure that all the staff in those key areas mentioned will be made aware of your positive feedback. Thank you.
My experience of The Lodge Care Home, following Mum's 10-week stay in the hospital and her subsequent discharge in the first week of December 2022, has been both professional and caring throughout. Right from the initial phone contact and tour of the lodge and its facilities, through to choosing a...
My experience of The Lodge Care Home, following Mum's 10-week stay in the hospital and her subsequent discharge in the first week of December 2022, has been both professional and caring throughout. Right from the initial phone contact and tour of the lodge and its facilities, through to choosing a room ready for Mum on discharge has been positively supported by the team at The Lodge with good communication. My mum settled in very quickly and has now been a resident for three weeks. The support she receives from the staff is first-rate, while she is enjoying her food and is proud of her nice new room. During her stay, there has been no deprivation of service or standards over weekends or during the busy Christmas period.
Thank you for taking the time to write such a positive review. I am so pleased you are happy with what The Lodge provides and it is great to hear even during the busy festive period that we still continue providing what your mum and you as a family need to ensure Mum gets the best possible care. I...
Thank you for taking the time to write such a positive review. I am so pleased you are happy with what The Lodge provides and it is great to hear even during the busy festive period that we still continue providing what your mum and you as a family need to ensure Mum gets the best possible care. I will share your positive feedback with the staff, who I know will be pleased to hear your kind and positive comments. Thank you.
The quality of food varies from excellent to enjoyable.
The quality of food varies from excellent to enjoyable.
Thank you for taking the time to complete a care home review and am glad you are enjoying the food provided and are happy with the service we provide.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Private and Local Authority Residential and Low Needs Dementia
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My career within care started in 1989 when I have appointed the role of Care Assistant in a care home setting close to Potters Bar, Hertfordshire –...
My career within care started in 1989 when I have appointed the role of Care Assistant in a care home setting close to Potters Bar, Hertfordshire – an opportunity that led to my promotion to Assistant Manager in 1993. 1999 was a landmark in my category, one that saw my progress on to become Acting Home Manager, before being appointed a registered Home Manager in 2004. With a great number of years of experience, I felt confident enough to apply for the same role at The Lodge in 2014 – one that to date inspired me with a continual learning curve, and better fulfilled my passion for delivering person-specific residential and specialist dementia care.
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