
we visited 6 care homes in the area - Mountbatten Lodge stood head and shoulders above the rest.Phil W(Son of Resident/Service User)

From Day one Dad was happy and settled and had his sparkle backTony D(Son of Resident/Service User)

This care home is amazing!Catherine T(Daughter of Resident/Service User)

we visited 6 care homes in the area - Mountbatten Lodge stood head and shoulders above the rest.Phil W(Son of Resident/Service User)

From Day one Dad was happy and settled and had his sparkle backTony D(Son of Resident/Service User)

This care home is amazing!Catherine T(Daughter of Resident/Service User)

Mountbatten Lodge is a purpose-build care home that's situated in a quiet residential area with a retail park within walking distance. The home offers residential care, specialist dementia care and respite care.
Within the home you'll find a number of inviting lounges and dining rooms as well as other welcoming communal areas. The home also benefits from a café which is the perfect place to sit and socialise with friends and...
Care Provided by Mountbatten Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.
We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.
The price(s) shown are provided by the care home. Contact Mountbatten Lodge for full pricing details and T&Cs.
Contact Mountbatten Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Quantum Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Beth Hoskins(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
Visiting
- Open visiting policy
Parking
- On-site parking
Mountbatten Lodge Reviews (106)
Mountbatten Lodge has a Review Score of 9.9 (9.898) out of 10, based on 22 reviews in the last 2 years.
Over all time Mountbatten Lodge has 106 reviews.
The manager was extremely welcoming and we felt that she was approachable and easy to talk to.
We felt that the residents are very happy and settled in their home and my auntie is comfortable which gives us comfort as a family.
I often visit my aunt who resides at the Mountbatten Lodge. The change in management has been a breath of fresh air. The home has been blessed with the new manager who is a real asset to the company. Keep up the great work, my aunty loves her home and we enjoy visiting. Outstanding care, outstanding cleanliness and amazing food. Thank you for all your great work.
My mother-in-law has been in this home since November of last year occupying an enablement room since going in there she has come on leaps and bounds and is now awaiting a permanent placement. The staff and carers are all very caring and she gets on well with everyone. I have to say that the food here is I think exceptional. The chef seems to understand what people want and is very accommodating. Having had previous experience of care I have found this one of the nicest especially in view of all the bad press these days
I would just like to mention that I am very pleased with the complete care my husband has been receiving at the Mountbatten Lodge since April 2016, which is entirely due to the care and hard work of the excellent staff on duty.
I also would like to mention the good food which is prepared on the premises and always arrives nice and hot and there are always several choices for the clients to choose from.I have no complaints whatsoever except that the resident's staff deserve more of a mention for the hard work they are doing.
My mum has been at Mountbatten Lodge for over 8 years. She is very well looked after and even loved. I would really recommend Mountbatten Lodge to anyone who has a loved one that needs extra care in their later years. I can go and see my mum and when I leave her I know she is well looked after. I have every confidence in Mountbatten Lodge and very happy we chose Mountbatten Lodge XX.
My mum has been at Mountbatten Lodge for 8 years. We are very happy with her care and she is well loved by the staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 June 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (0)
- 19 May 2026
On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...
- 15 Apr 2026
Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...
- 03 Feb 2026
DJ AG is an open format DJ and is known online, particularly on TIKTOK, for his live music sets with the public, celebrities and care homes! Staff at Mountbatten Lodge,...
There are no upcoming events for Mountbatten Lodge.
Awards / Recognitions (1)
- 28 Feb 2020Recipient: Quantum Care Ltd
Accreditations
There are no accreditations posted yet for Mountbatten Lodge.
Meet the Team (4)

I know how fortunate I am, as the Home Manager to be able to care for those at Mountbatten Lodge. I am passionate about my resident's care and happiness and ensuring that their needs are always met.

My name is Hannah, and I'm the Deputy Manager of Mountbatten Lodge. I have been working at Mountbatten for many years and love making a positive difference to the lives of my residents.

I love being able to take my passion for food and cooking and make a difference in the lives of the residents here at Mountbatten Lodge.

My job as a Housekeeping Manager allows me to be creative and effective whilst I manage my team of housekeepers to maintain high standards within the home. Quantum care allows me to enhance my talents whilst enabling me to gain positive relationships with our residents at Mountbatten Lodge.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mountbatten Lodge to verify any information. View our terms and conditions. Mountbatten Lodge has an Enhanced Service -more info.