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Mountbatten Lodge

Quantum Care Ltd, Old Crabtree Lane, Hemel Hempstead, Hertfordshire HP2 4EX
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we visited 6 care homes in the area - Mountbatten Lodge stood head and shoulders above the rest.Phil W(Son of Resident/Service User)
Mountbatten Lodge, Hemel Hempstead
From Day one Dad was happy and settled and had his sparkle backTony D(Son of Resident/Service User)
Mountbatten Lodge, Hemel Hempstead
This care home is amazing!Catherine T(Daughter of Resident/Service User)
Mountbatten Lodge, Hemel Hempstead

Mountbatten Lodge is a purpose-build care home that's situated in a quiet residential area with a retail park within walking distance. The home offers residential care, specialist dementia care and respite care.

Within the home you'll find a number of inviting lounges and dining rooms as well as other welcoming communal areas. The home also benefits from a café which is the perfect place to sit and socialise with friends and...  

Care Provided by Mountbatten Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,331N/A

Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.

We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.

Contact Mountbatten Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Beth Hoskins(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)

Visiting

  • Open visiting policy

Parking

  • On-site parking

Mountbatten Lodge Reviews (106)

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9.9

Mountbatten Lodge has a Review Score of 9.9 (9.898) out of 10, based on 22 reviews in the last 2 years. Over all time Mountbatten Lodge has 106 reviews.

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Showing 106 reviews matching selected criteria
Review from Sarah C (Relative of Resident) published on 29 March 2017 Submitted via Postal Card
Overall Experience
Mountbatten Lodge is a very friendly and welcoming environment. The care staff are helpful and supportive and always willing to go the extra mile.
The manager was extremely welcoming and we felt that she was approachable and easy to talk to.

We felt that the residents are very happy and settled in their home and my auntie is comfortable which gives us comfort as a family.

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Review from N C (Relative of Resident) published on 29 March 2017 Submitted via Postal Card
Overall Experience

I often visit my aunt who resides at the Mountbatten Lodge. The change in management has been a breath of fresh air. The home has been blessed with the new manager who is a real asset to the company. Keep up the great work, my aunty loves her home and we enjoy visiting. Outstanding care, outstanding cleanliness and amazing food. Thank you for all your great work.

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Review from Sheila C (Friend of Resident) published on 2 March 2017 Submitted via Website
Overall Experience

My mother-in-law has been in this home since November of last year occupying an enablement room since going in there she has come on leaps and bounds and is now awaiting a permanent placement. The staff and carers are all very caring and she gets on well with everyone. I have to say that the food here is I think exceptional. The chef seems to understand what people want and is very accommodating. Having had previous experience of care I have found this one of the nicest especially in view of all the bad press these days

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Review from Maxine M (Wife of Resident) published on 7 February 2017 Submitted via Postal Card
Overall Experience

I would just like to mention that I am very pleased with the complete care my husband has been receiving at the Mountbatten Lodge since April 2016, which is entirely due to the care and hard work of the excellent staff on duty.

I also would like to mention the good food which is prepared on the premises and always arrives nice and hot and there are always several choices for the clients to choose from.

I have no complaints whatsoever except that the resident's staff deserve more of a mention for the hard work they are doing.

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Review from Rosemary L (Daughter of Resident) published on 24 January 2017 Submitted via Postal Card
Overall Experience

My mum has been at Mountbatten Lodge for over 8 years. She is very well looked after and even loved. I would really recommend Mountbatten Lodge to anyone who has a loved one that needs extra care in their later years. I can go and see my mum and when I leave her I know she is well looked after. I have every confidence in Mountbatten Lodge and very happy we chose Mountbatten Lodge XX.

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Review from T F (Daughter of Resident) published on 20 January 2017 Submitted via Postal Card
Overall Experience

My mum has been at Mountbatten Lodge for 8 years. We are very happy with her care and she is well loved by the staff.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 June 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (19) & Events (0)

News
  • 19 May 2026

    On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...

  • 15 Apr 2026

    Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...

  • 03 Feb 2026

    DJ AG is an open format DJ and is known online, particularly on TIKTOK, for his live music sets with the public, celebrities and care homes! Staff at Mountbatten Lodge,...

Upcoming Events

There are no upcoming events for Mountbatten Lodge.

Awards / Recognitions (1)

  • 28 Feb 2020Recipient: Quantum Care Ltd

Accreditations

There are no accreditations posted yet for Mountbatten Lodge.

Meet the Team (4)

Beth Hoskins
Beth HoskinsJob Title:Home Manager

I know how fortunate I am, as the Home Manager to be able to care for those at Mountbatten Lodge. I am passionate about my resident's care and happiness and ensuring that their needs are always met.

Hannah Coomber
Hannah CoomberJob Title:Deputy Home Manager

My name is Hannah, and I'm the Deputy Manager of Mountbatten Lodge. I have been working at Mountbatten for many years and love making a positive difference to the lives of my residents.

Lorelie Lucas
Lorelie LucasJob Title:Chef Manager

I love being able to take my passion for food and cooking and make a difference in the lives of the residents here at Mountbatten Lodge.

Samantha Pinto
Samantha PintoJob Title:Housekeeping Manager

My job as a Housekeeping Manager allows me to be creative and effective whilst I manage my team of housekeepers to maintain high standards within the home. Quantum care allows me to enhance my talents whilst enabling me to gain positive relationships with our residents at Mountbatten Lodge.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mountbatten Lodge to verify any information. View our terms and conditions. Mountbatten Lodge has an Enhanced Service -more info.