My aunt looked so well and was so content. We were so impressed with the service givenJ H(Niece of Resident/Service User)
Everything about the home had a wonderful warmth to it. The staff are so caring,S B(Daughter of Resident/Service User)
I would highly recommend this residence to anyone, it has that extra somethingLisa H(Daughter of Resident/Service User)
My aunt looked so well and was so content. We were so impressed with the service givenJ H(Niece of Resident/Service User)
Everything about the home had a wonderful warmth to it. The staff are so caring,S B(Daughter of Resident/Service User)
I would highly recommend this residence to anyone, it has that extra somethingLisa H(Daughter of Resident/Service User)
Providence Court is situated in the Market Town of Baldock close to local amenities including a large supermarket. The home provides a range of care services including residential care, specialist dementia care and respite care.
The home boasts a welcoming environment, from the cosy lounges and dining rooms to the spacious ensuite bedrooms which offer residents everything they need, every corner of Providence Court has been designed to be a home...
Providence Court is situated in the Market Town of Baldock close to local amenities including a large supermarket. The home provides a range of care services including residential care, specialist dementia care and respite care.
The home boasts a welcoming environment, from the cosy lounges and dining rooms to the spacious ensuite bedrooms which offer residents everything they need, every corner of Providence Court has been designed to be a home from home. There's also a large day room which is perfect for special occasions and events including parties and live entertainment.
The team at Providence Court empowers residents to lead a happy lifestyle and the dedicated activities coordinator designs a varied schedule to ensure there's always something to look forward to.
If you'd like to find out more, please reach out to the team.
Contact Providence Court to confirm what's included and get a personalised quote:
Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.
We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.
The price(s) shown are provided by the care home. Contact Providence Court for full pricing details and T&Cs.
Providence Court has a Review Score of 9.6 (9.559) out of 10, based on 15 reviews in the last 2 years.
Over all time Providence Court has 73 reviews.
My father has been at Providence Court since December 2021 and is very happy there. He is extremely well looked after and enjoys the company of the other "guests" and staff members. I would recommend Providence Court to anything thinking of going there.
My father has been at Providence Court since December 2021 and is very happy there. He is extremely well looked after and enjoys the company of the other "guests" and staff members. I would recommend Providence Court to anything thinking of going there.
Good day and thank you for sending in this review of our home. We are especially proud of our team here and they will be happy to hear your dad is enjoying his stay with us. Have a lovely day!
First-rate care. Mum would not still be with us without their care.
First-rate care. Mum would not still be with us without their care.
Good day and thank you for taking the time to send us this review, have a lovely day!
We, as a family, are very happy with the care our mum receives. She is happy when we visit, which is two-three times a week. Staff are very nice. Mum's room is clean and tidy and pleasant to be in. It is a lovely home, inside and the grounds outside are lovely. Facilities are good, with...
We, as a family, are very happy with the care our mum receives. She is happy when we visit, which is two-three times a week. Staff are very nice. Mum's room is clean and tidy and pleasant to be in. It is a lovely home, inside and the grounds outside are lovely. Facilities are good, with hairdressers and Mum has her nails done! She's happy with her meals and the dinner smells lovely if I visit in the afternoon! Our mum is content and that's good.
Good day and thank you for this lovely review, the team try their best every day to encourage our wonderful residents to live their best life. The love and respect we show them daily is very deserving, they are all special with wonderful stories to tell. I am happy to hear the family is satisfied with the level of service, thank you and have a lovely day.
My mum is very happy in the care home. She feels at home and very safe. She is being well looked after. The staff are lovely and very caring. As a family, we are very pleased with the care home and it is so good to see our mum happy and safe.
My mum is very happy in the care home. She feels at home and very safe. She is being well looked after. The staff are lovely and very caring. As a family, we are very pleased with the care home and it is so good to see our mum happy and safe.
Good day and thank you for sending in this lovely review, it is filled with kind words and the staff and I really appreciate this gesture. We are happy to hear Mum is enjoying her stay with us, she is lovely. Have a great day!
Our father joined our mum there for end of life care, the manager and staff were a tremendous help even through...
Our father joined our mum there for end of life care, the manager and staff were a tremendous help even through Covid rules and gave us all compassion, love and care to help us. It has been like our extended family.
Good day and thank you for this heartfelt review about our team and home. Sorry that Dad was not well during his time with us and we hope Mum continues to enjoy her time with us. Have a lovely day!
The first week was difficult because of shielding but they found me a TV. I didn't understand why I should be just in one room. The second week was better being able to be out. Staff were friendly and supportive.
The first week was difficult because of shielding but they found me a TV. I didn't understand why I should be just in one room. The second week was better being able to be out. Staff were friendly and supportive.
Good day, and thank you for taking the time to send us a review. Apologies that the first week of your stay was not as comfortable as it should have been. We have been following the Government guide for care homes and it has been more difficult on some residents than others. There is hope that the worse of the pandemic is over and we can resume to a level of normalcy.
Mum has been very well looked after during her time at Providence Court. Friendly and caring staff and very helpful admin staff.
Mum has been very well looked after during her time at Providence Court. Friendly and caring staff and very helpful admin staff.
Thank you for this review. Your feedback means a lot to us as a team, as it is very motivating and keeps us rejuvenated and wanting to get up every morning and deliver the quality care we are proud to provide to our residents, each and every day.
My mother has now been in Providence Court for some five months. She is 98 years old and was in poor health following a lengthy hospital stay last summer. Although there seems to be nothing anyone can do to restore her mobility, her general health and comfort have improved greatly since she moved...
My mother has now been in Providence Court for some five months. She is 98 years old and was in poor health following a lengthy hospital stay last summer. Although there seems to be nothing anyone can do to restore her mobility, her general health and comfort have improved greatly since she moved in and she seems content to stay there. Staff have been supportive and communicative despite the extra workload due to Covid and have put themselves out to help her (and us). Lots of appropriate activities organised too.
Thank you Jo. It has been such a good journey, right from when mum was admitted to us from hospital, as you pointed out, together with the progress she has also made during the past few months. For me personally, I am really moved by what we as a team have achieved and really touched with your...
Thank you Jo. It has been such a good journey, right from when mum was admitted to us from hospital, as you pointed out, together with the progress she has also made during the past few months. For me personally, I am really moved by what we as a team have achieved and really touched with your feedback. This will provide inspiration to the team to continually improve and do even more for all our beloved residents. Your support has been amazing, Jo. From all of us at Providence Court, we wish to extend our appreciation for all you have done for your mum and the support you have provided us - we cannot thank you enough.
Well run care home, with kind and caring staff. Staff especially considerate and supportive during Mum's final days.
Well run care home, with kind and caring staff. Staff especially considerate and supportive during Mum's final days.
Thank you for your review. We feel very privileged that you entrusted mum’s care to us here, at Providence Court. Mum was a loving and kind woman who will be sorely missed and will be remembered lovingly by all our staff.
The staff are brilliant. They really get to know the residents well and have a very caring attitude that extends to all visitors.
The staff are brilliant. They really get to know the residents well and have a very caring attitude that extends to all visitors.
Thank you, Stella, for your wonderful feedback which goes a long way towards boosting staff morale, as the team feel valued by the families. This, in turn, will bring benefits for our residents as we continue to deliver higher standards of care.
I felt reassured that my mum was in safe hands and she seemed very happy during her stay. All staff were very kind and I felt our needs were listened to and acknowledged. This was a difficult time and all staff supported us.
I felt reassured that my mum was in safe hands and she seemed very happy during her stay. All staff were very kind and I felt our needs were listened to and acknowledged. This was a difficult time and all staff supported us.
We would like to thank you for the wonderful review. We would have loved to have your mother stay with us a lot longer but sadly her short stay was up. We are looking forward to seeing you again and welcoming your mother at further short stays in the near future.
My father had a two-week respite stay at Providence Court in September. I was contacted beforehand and the safety measures in place here explained and information about my father - medication, interests, etc - requested. Staff very welcoming when we arrived and polite and friendly in all our...
My father had a two-week respite stay at Providence Court in September. I was contacted beforehand and the safety measures in place here explained and information about my father - medication, interests, etc - requested. Staff very welcoming when we arrived and polite and friendly in all our dealings with them. Unable to visit due to Covid, but the staff gave phone feedback and reported that my father was well and happy.
It was such a lovely experience looking after your father, from the time he was admitted at Providence Court, until his discharge day. I cannot thank you enough for the feedback you have provided, as it goes a long way towards raising staff and residents’ morale and helps other stakeholders looking...
It was such a lovely experience looking after your father, from the time he was admitted at Providence Court, until his discharge day. I cannot thank you enough for the feedback you have provided, as it goes a long way towards raising staff and residents’ morale and helps other stakeholders looking to use our services in the future. Please pass on my best wishes to your father. I look forward to continuing to support you both the next time your father comes for a short stay with us.
During Covid-19 lockdown, we had been unable to see my mother for a long time apart from one time through the window of her room. When we were told that face to face visits were now being allowed in the garden with appropriate social distancing we were delighted. Our first such visit was handled...
During Covid-19 lockdown, we had been unable to see my mother for a long time apart from one time through the window of her room. When we were told that face to face visits were now being allowed in the garden with appropriate social distancing we were delighted. Our first such visit was handled very well and it was lovely to see Mum in person again after recovering from Coronavirus. All the staff were very friendly and helpful.
Thank you for completing a review of the service provided at Providence Court. Your feedback is very important to us.
Everything about the home had a wonderful warmth to it. The staff are so caring, listening to the residents and their families; they all go above and beyond to make sure 100% care is...
I have watched Mum blossom in both her physical health and well being. Thank you.
Thank you for this amazing review which says it all. It is often a difficult decision to place a loved one in a care home, especially during these uncertain times. However, hearing how great this experience has been for yourself, is a testament to the wonderful, thoughtful care and consideration...
Thank you for this amazing review which says it all. It is often a difficult decision to place a loved one in a care home, especially during these uncertain times. However, hearing how great this experience has been for yourself, is a testament to the wonderful, thoughtful care and consideration provided by the staff and management at this home which has been key in improving your mother’s wellbeing too. It is lovely to hear that she has settled in well and is happy living at Providence Court. The staff will be delighted to hear of your praise. Thank you, once again.
During this Covid crisis, the staff have remained focussed and professional...
During this Covid crisis, the staff have remained focussed and professional and I cannot praise them enough.
Thank you for this wonderful review and your high praise for the staff and management at Providence Court. We are extremely proud of all our staff, who at times such as these, have showcased passionate, unwavering care and kindness to all their residents to ensure their safety and wellbeing is...
Thank you for this wonderful review and your high praise for the staff and management at Providence Court. We are extremely proud of all our staff, who at times such as these, have showcased passionate, unwavering care and kindness to all their residents to ensure their safety and wellbeing is maintained. We are so pleased to hear that your mother is enjoying living at Providence Court and we look forward to seeing you at our next Garden visit, with social distancing measures in place, which have been so very popular recently.
My 92-year-old mother moved into Providence Court in early March, just before lockdown. In the few weeks before lockdown, I could see that we had chosen the right place for her. The environment is so friendly and caring, as are all the staff. My mother was very confused in those early weeks and...
Since my mum moved in, I have not had one single concern regarding her care, and I look forward to being able to spend time at Providence Court with my mum again as soon as possible.
Thank you for this wonderful review which clearly reflects the high quality of care and support provided by the staff and management at Providence Court. We are very proud of our staff whose passion for looking after the elderly has shone throughout these difficult and unprecedented times. We are...
Thank you for this wonderful review which clearly reflects the high quality of care and support provided by the staff and management at Providence Court. We are very proud of our staff whose passion for looking after the elderly has shone throughout these difficult and unprecedented times. We are so pleased to hear your mother has now settled in well and that this has provided much comfort to you. We have been particularly mindful of ensuring that connections and relationships with family and friends have continued via Skype and phone calls, emails, postcards and posting of events on Facebook. We have recently introduced garden visits in all our homes, with social distancing measures in place, which we hope will continue to enhance the happiness and wellbeing of our residents and look forward to seeing you at these events soon.
My mum was a resident for approximately 17 months. She had dementia and heart failure. She was looked after fabulously by staff. There were activities for her to join in with. There were outings and she was taken sometimes in her wheelchair for a coffee to the coffee bar. The carers had kindness,...
My mum was a resident for approximately 17 months. She had dementia and heart failure. She was looked after fabulously by staff. There were activities for her to join in with. There were outings and she was taken sometimes in her wheelchair for a coffee to the coffee bar. The carers had kindness, compassion and love for the residents. There were no rules for her to ‘go to bed’. Nothing was too much trouble for the staff or management. It was kept immaculately clean by housekeeping. Food was varied and enough, there were entertainment evenings, family bbq in the summer, mother's day meals etc and daily activities. I was always reassured if needed and any problems were dealt with quickly. The staff at Providence Court became mum’s and my extended family. Management’s door was always open for a friendly chat. I recommend Providence Court unreservedly. I am so grateful that the last 17 months of my mum’s life were enhanced as much as they could be by these wonderful people.
Thank you for this wonderful, heartfelt review regarding the high quality of care provided to your mother by the staff at Providence Court. It gives us great pleasure to hear that we have been of genuine help to your mother, as well as your family, and made a significant difference to the quality...
Thank you for this wonderful, heartfelt review regarding the high quality of care provided to your mother by the staff at Providence Court. It gives us great pleasure to hear that we have been of genuine help to your mother, as well as your family, and made a significant difference to the quality of her life during her stay with us. The staff at Providence Court will be delighted to read your kind comments. Thank you once again.
My fathers stay at Providence Court, which is just over a year - was excellent overall. What really makes it, is the staff. They really work hard and are on it. They are such a happy bunch of people, real joy to go in and visit my dad who doesn't speak, so to be able to get updates about him from...
My fathers stay at Providence Court, which is just over a year - was excellent overall. What really makes it, is the staff. They really work hard and are on it. They are such a happy bunch of people, real joy to go in and visit my dad who doesn't speak, so to be able to get updates about him from staff super friendly, caring staff makes all the difference. I have had a really good laugh with them at times but most importantly they accommodate the residents and family needs and have gone over and above to do this. Their care is second to none, especially towards the end when my father had his condition, they couldn't have done more and still ring me to find out how he's doing. This really is not just a Care Home, but for me, it was like being home from home. My family is extremely grateful to all of them and very upset that my father will no longer reside there - I would highly recommend this residence to anyone, it has that extra something that is assuring and the grounds are wonderful too.
Thank you very much for this outstanding praise for the wonderful care, support and consideration provided to your father and your family by the staff at Providence Court. Quantum Care employ only those individuals who genuinely enjoy supporting the elderly in our care homes. Happy residents,...
Thank you very much for this outstanding praise for the wonderful care, support and consideration provided to your father and your family by the staff at Providence Court. Quantum Care employ only those individuals who genuinely enjoy supporting the elderly in our care homes. Happy residents, staff and their families make for a friendly and joyous home life. The staff will be delighted to hear about your praise. Thank you once again.
My mother has been a resident for six years and over the last few months her needs have changed, the staff have adapted well to meeting them. She is treated with dignity and respect. Specialist equipment is used to assist with her movement and handling. I frequently visit and am always made to...
My mother has been a resident for six years and over the last few months her needs have changed, the staff have adapted well to meeting them. She is treated with dignity and respect. Specialist equipment is used to assist with her movement and handling. I frequently visit and am always made to feel welcome. There is good communication regarding her care. The home is bright and clean. The food is good and freshly prepared on-site with dietary needs catered for. Outside there is a nice enclosed garden area. The home is currently led by a good team with whom I have great confidence.
Thank you for taking the time to write this wonderful feedback about the care and support your mother has received at Providence Court for the past 6 years. Having trust in those who care for your loved ones can never be underestimated and we are so pleased that your mother continues to live as...
Thank you for taking the time to write this wonderful feedback about the care and support your mother has received at Providence Court for the past 6 years. Having trust in those who care for your loved ones can never be underestimated and we are so pleased that your mother continues to live as well as she can in our home. The staff at Providence Court will be delighted to hear your praise – thank you once again.
Everyone was so very kind and offered to help me in so many ways, but understood if I chose not to accept. The food was delicious, although I don't have much of an appetite. I was well looked after during my respite care.
Everyone was so very kind and offered to help me in so many ways, but understood if I chose not to accept. The food was delicious, although I don't have much of an appetite. I was well looked after during my respite care.
Thank you for this lovely review. We are so pleased to hear that you were well looked after and enjoyed your recent short stay at Providence Court. We look forward to welcoming and supporting you again soon.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...
Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...
As part of our commitment as a Community Benefit Society, and in partnership with Age UK Hertfordshire, we have launched “Operation Woolly Mammoth”, a large-scale community knitting project aimed at...
There are no upcoming events for Providence Court.
There are no accreditations posted yet for Providence Court.
The Home Manager runs all aspects of the home and ensures that the home provides a high standard of care. While each Manager brings their own flair...
The Home Manager runs all aspects of the home and ensures that the home provides a high standard of care. While each Manager brings their own flair to the role, they all have some qualities in common, especially their leadership and organisational skills. The role is very varied, involving plenty of resident interaction alongside the more administrative work to keep the home running smoothly. Our Managers typically hold, or are working towards, a relevant qualification and have proven experience in caring for older people.
The Deputy Manager shares responsibility with the Home Manager for running the home. Deputy Managers will each bring their own skill set to the home,...
The Deputy Manager shares responsibility with the Home Manager for running the home. Deputy Managers will each bring their own skill set to the home, some offering more assistance with the business side of things, while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Managers are driven to provide the best of everything for their residents.
The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly...
The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes.
"I enjoy working with the residents, ensuring they have a homely environment to live in. I also enjoy working on such a good team." – Pat...
"I enjoy working with the residents, ensuring they have a homely environment to live in. I also enjoy working on such a good team." – Pat Silah
Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where resident’s dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well maintained and presented in a way to create a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Providence Court to verify any information. View our terms and conditions. Providence Court has an Enhanced Service -what an Enhanced Service includes.