Rose Vale

15 Rose Vale, Hoddesdon EN11 8NR
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1 Review
  • Rose Vale, Hoddesdon
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 8 Service Users

Primary Care Categories

  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care

Facilities

Good to Know

Person in charge

  • Denise Bone (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (8)
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Rose Vale Reviews (1)

Over all time Rose Vale has 1 review.

Overall Experience

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Date Published

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Review from H C (Sister-in-law of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Poor communication and transparency. Lack of support for service users and their families. High changeover of staff. Lack of good training and support for staff. Disorganised leadership and record keeping. I could go on, this place is a shambles.

Reply from Alex, Community Integrated Care at Rose Vale

Hi, thank you for getting in touch. We’re disappointed to hear about these issues. We have passed these comments onto both our Operations and Quality Team who have informed us that they are in discussion with you and your family members to resolve these concerns. If you would like to contact us about anything else, please do so directly at information@c-i-c.co.uk

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Rose Vale

What types of Care is Rose Vale registered for?

Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rose Vale have?

There are 8 Single Rooms.

How far is Rose Vale to the centre of Hoddesdon?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rose Vale to verify any information. View our terms and conditions. Rose Vale has an Basic Service - more info.