Stanborough Lodge

Fantastic care home; even though it is a small home, it is always clean and tidy. I was always kept advised of every step of my late father's care right up to the morning he passed away. They have made me welcome on every visit, even during the past four days of dad passing. My sincere thanks go to the manager, the care staff and the activities coordinator, who knew Dad loved a quiz, and even more so, to the carer who sat with Dad during the night that he passed away as she didn't want to leave him by himself during his last hours. On Dad's admittance to the home approximately two years ago, he was made to feel like he was part of this big family, and this also included myself. Every member of staff has shown me compassion and kindness. I would highly recommend Stanborough Lodge and its staff.

You know if a friend or family member goes to this home, they are well looked after.

The manager at Stanborough Lodge made the difficult decision to place my mother on an end-of-life care pathway about ten days before she died. It was a perceptive decision and a necessary one, which reflected the attention to detail that all staff have given to my mother over the eight years that she was resident. I was fortunate enough to get a call within an hour of my mother's passing and I was touched by the depth to which the night staff mourned her loss. In addition to getting the technicalities of high-quality senior care right, the difference at Stanborough Lodge is their even-handed and inclusive devotion towards and respect for each of their residents. Under the current manager the staff team convey a morale and a sense of mutual support which gives a strong sense that each of them views their work as a vocation rather than just a means to an end.

Excellent welcome by the activity coordinator, and Covid swabs and precautions were carried out. I was able to speak to the manager about a room transfer to a single room and viewed two very pleasant, newly refurbished rooms. There have been other areas of new decorations, and the library and sensory areas are very good additions. All the staff I met were friendly and respectful to residents and visitors. There is a genuine, caring atmosphere throughout the home.

Mum died peacefully at Stanborough Lodge - as she had always wished.

Sadly my father passed at the care home. The staff were very respectful and informative. The staff are very kind and caring. My father had ill health, he was only here for three months, but in this time, I know he was very well cared for and looked after.

My mother has been in Stanborough Lodge for three years and has been looked after by the carers very well. Covid has now made her seriously demented, and she now is nearly blind and almost totally deaf; her determination to be independent has kept her going.

My dad liked living there and planned on dying there, but that didn't work out for him. I found the staff helpful and thoughtful, the rooms comfortable and a nice garden. It's a nice place to end your days.

Since my mother has been in Stanborough Lodge care, I have never had any worries or concerns over the home or my mother's care. The staff have always been very friendly and informative. I was more worried about the staff's treatment by my mother when she first arrived. She has now settled down and shows respect for them, and they have always been respectful to her. It has a warm, friendly feeling to the whole place.

My uncle has been a resident now for around five years. I have always found the staff very caring and helpful. My uncle's health has improved since he has been a resident, especially where his diabetes is concerned. I was pleased to find him so well today, as I haven't been to see him for about 8-months due to Covid restrictions. Also, the decorations are in need of sprucing up the tied and dated decor, which will cheer up everyone. The staff work very hard and are always helpful.

My mother has been a resident at Stanborough Lodge for three years. During that time, the care has been excellent, nothing is too much trouble for the staff. She enjoys the meals which are cooked on the premises. There is a high level of staff continuity, most of them having been at the Lodge throughout Mother's stay. I am kept well informed and have been very impressed by the commitment of the management and staff to keep everyone safe during the covid crisis.

My aunt has been at Stanborough Lodge for over 4-years, following the death of her husband. She is now 97-years-old and unable to look after herself in her own home. The home was extremely welcoming and was very efficient in arranging her transfer from the hospital. The care home is small and relatively modest (not like a flash corporate purpose-built place) which suits my aunt well. She is reluctant to socialise, but the staff have done their best to encourage her and meet her needs. She is very comfortable, enjoys the food and is well looked after. The core team of staff has remained unchanged in the time my aunt has been resident, and staff turnover is not an issue. I believe the team has performed particularly well during the Covid pandemic, keeping residents and staff as safe as possible.

There were things going on each day that were enjoyable, but this was only for a short time, the rest of the day was boring. Rooms were ok, but there was little hot water. Taps would have to run for about 15-minutes before the water became warm. Staff friendly and worked very hard.

Our number one criteria when selecting a care home was the trust we would have in the staff. At Stanborough we found them all to be excellent and the continuity of the staff was reassuring and they are all approachable and happy to discuss with us any aspect of Mum's care. We are always made to feel welcome. The daily activities appear to be varied and every effort is made to involve all of the residents.

Relatives are welcomed and communication on any issues is well managed. From my many conversations with the staff, I have confidence in their knowledge, training and experience of caring for people suffering from dementia.

I have no regrets about choosing this home for my loved one.

I have been here a long time, it's very good.

My mother is well cared for at Stanborough Lodge. When I visit she always appears clean with clean clothes. The staff are very caring and friendly. They are informative and ready to answer questions and contact me with any concerns. Meal times are regular and the menu appears to be pleasing. Sometimes my mother is helped with feeding and usually needs hot or cold drinks held for her. Medication is applied as per GP's instructions. I feel I can rest assured that my mother is in safe hands and looked after very well.

We find Stanborough Lodge a very good care home for our mother to reside in. She has dementia and seems to be very happy and contented in her surroundings. We have had problems in the past before she came here but the staff seem to care and deal really well with her various conditions. She settled in really well and we feel assured that she is being well looked after.