Stanborough Lodge

Great North Road, Stanborough, Welwyn Garden City AL8 7TD

Stanborough Lodge is a family run home caring for 23 elderly residents in luxury surroundings. It stands in 3/4 acre of mature trees and shrubs overlooking open farmland and is located close to the A1(M), close to Stanborough Lakes and shopping facilities at Welwyn Garden City and Galleria Hatfield. It was acquired by the present proprietors in 2000 and the Care Manager has been at Stanborough Lodge for nearly 10 years. All bedrooms are single ensuite, with four being large enough to cater for married couples. The fully furnished rooms have a nurse call button and TV point. There is a dining room, two spacious lounges and a bright conservatory. The home provides three meals a day with an emphasis on nutritional homestyle cooking. There is a full laundry service onsite. Independence is encouraged and additional activities are arranged such as quizzes and musical activities. A hairdresser attends every week (for an extra charge). Friends and family are welcome to visit at any time.

Group: R M D Enterprises Ltd

Person in charge: Beauty Maruta (Manager)

Local Authority / Social Services: Hertfordshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 25 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 25

Rooms with ensuite WC: 25

Weekly Charges Guide: Personal Care Single £480 – £750 (These prices are only a guideline, please contact Stanborough Lodge to find out the exact price for your requirements.)

Facilities & Services: Own GP if required • Own Furniture if required • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Stanborough Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8 (maximum of 10) for Stanborough Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Stanborough Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.39 for Stanborough Lodge is calculated as follows: ( (28 Excellents x 5) + (26 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 59 Ratings = 4.39

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.65 Points relating to the number of positive Reviews for Stanborough Lodge is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 5 positive Reviews (25 registered maximum number of service users ÷ 5). 2 Reviews ÷ 5 Target = 0.400

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8 Stanborough Lodge has a Review Score of 8 (8.040) from 5 Reviews


Average Ratings

  • Excellent
    1
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Stanborough Lodge?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Stanborough Lodge

  • Daughter of Resident/Service User
    2
  • Power of Attorney/Solicitor of Resident/Service User
    1
  • Resident / Service User
    1
  • Son of Resident/Service User
    1

I can't speak highly enough of Stanborough Lodge.
The communal areas are spacious and always smell fresh.
The staff are hardworking, conscientious, professional and caring, treating residents with kindness, respect and dignity.
I am confident my aunt is well looked after and I will be informed of any issues.
Relatives are welcomed and included in Summer and Christmas outings and activities.
I have no regrets about choosing this home for my loved one.

How likely would you be to recommend Stanborough Lodge? Extremely Likely

Overall Standard

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Average Rating:   4.4 out of 5

Following slow recovery from a broken hip and loss of memory, my mother needed 24-hour care, not something she would ever have wished for herself. We initially took a temporary placement at Stanborough Lodge and are thrilled at how well she has settled into her new life and are now making a permanent arrangement.
The care is outstanding and without exception, all staff are kind, cheerful and helpful. They respect her wish to be as independent as possible yet are always there when help is needed. Everyone is very professional in what they do.

How likely would you be to recommend Stanborough Lodge? Extremely Likely

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Average Rating:   4.4 out of 5

I have been here a long time, it's very good.

How likely would you be to recommend Stanborough Lodge? Extremely Likely

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Average Rating:   4.4 out of 5

My mother is well cared for at Stanborough Lodge. When I visit she always appears clean with clean clothes. The staff are very caring and friendly. They are informative and ready to answer questions and contact me with any concerns. Meal times are regular and the menu appears to be pleasing. Sometimes my mother is helped with feeding and usually needs hot or cold drinks held for her. Medication is applied as per GP's instructions. I feel I can rest assured that my mother is in safe hands and looked after very well.

How likely would you be to recommend Stanborough Lodge? Likely

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Average Rating:   4.2 out of 5

We find Stanborough Lodge a very good care home for our mother to reside in. She has dementia and seems to be very happy and contented in her surroundings. We have had problems in the past before she came here but the staff seem to care and deal really well with her various conditions. She settled in really well and we feel assured that she is being well looked after.

How likely would you be to recommend Stanborough Lodge? Extremely Likely

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Treated with Dignity

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Average Rating:   4.6 out of 5

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