Stanborough Lodge

Great North Road, Welwyn Garden City AL8 7TD
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9.9 76 Reviews
  • Stanborough Lodge, Welwyn Garden City
Stanborough Lodge is a stunning Victorian style country home standing on a 3/4 acre plot of picturesque gardens, close to Stanborough Lakes in Welwyn Garden City. A residential care home offering a home from home setting and specialising in dementia care.

The vision is to provide the best quality care and deliver an activity programme created to benefit physical, mental and social well-being. With a dedicated team of care staff who are trained in all aspects of care and are all experienced in supporting residents living with dementia.

Providing 23 furnished rooms, all of which benefit from having en-suite facilities. Traditional meals provide a balanced diet and ensure healthy eating for all residents. The large country garden is the perfect space for leisurely walks, entertaining , sports and outdoor games.

The Activity Programme focuses on mind, body and soul through a range of activities such as fitness classes, musical entertainment, arts and crafts, baking, flower arranging and reminiscence games. By getting involved with the activity programme resident's see improvements in their physical health and their emotional well-being.

Providing residential, respite, dementia and palliative care packages tailored to the needs of each individual within a homely setting.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1400
  • Self-Funded Residential Dementia Care: £1250 – £1450
  • RESPITE Self-Funded Residential Care: £1100 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1450

Fees vary according to care needs and room category.

These prices are only a guideline, please contact Stanborough Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Joanna Sage (Registered Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (2)
9.9

Stanborough Lodge has a Review Score of 9.9 (9.931) out of 10, based on 48 reviews in the last 2 years.
Over all time Stanborough Lodge has 76 reviews.

Overall Experience
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Reviewer Connection to Stanborough Lodge
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Total of 76, showing 1-20
Review from L E (Relative of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative has been a resident from April 2025. Manager and staff are friendly and attentive at all times. I am particularly impressed by the regular social events and activities what are very inclusive. I like the fact the home is small, homely and facilitates a homely atmosphere.
Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for your kind word. We are pleased to know that you also enjoyed our activities and events. I will share you positive feedback to all my staffs. Kind regards.

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Review from Peter B (Stepson of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my sister and myself first walked into this care home. We immediately felt a warm and friendly atmosphere present. We have never regretted choosing here for our stepfather to live in his twilight years. The management and staff are exceptional. Father was happy here, so well looked after until
his recent passing. I would have no hesitate in recommending this care home to anyone in search of a safe, lovely care home for their parent to stay in.
Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you so much for your kind words. We are delighted to hear that you are happy with the care and support we provide. Our team works hard to create a safe, welcoming and supportive environment and its wonderful to know this is reflected on your experience. Your feedback means a great deal to us and motivates us to continue providing the highest standard of care.

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Review from Adrian R (Son of Resident) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum is now in her 3rd month at Stanborough Lodge and has been treated very well .
The support that mum has needed improved greatly she needed more contact with people also support to meet her dietary needs. The staff have been very good to her. The family has also been well received each visit.
The management keep me updated on each visit and contact for any information.
My thanks go to all staff to help mum settle in.
Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for sharing your positive feedback to us. I will share your feedback to all my team. Kind regards

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Review from Alan R (Son of Resident) published on 27 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is now a resident at the care home. All the staff are all most helpful, nothing is too much trouble. The home is very clean and well looked after. The manager has taken time to talk to us and settle any worries we may have had.
Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for your kind words. We are glad to know that you find are staff very helpful. We are happy to continue looking after your Mum in our care home. Warm wishes

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Review from N W (Daughter of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care that my dad is receiving should get top marks, they are brilliant. Glad that I can leave dad knowing his being looked after so good.
Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for your kind words. We pleased to hear that you are happy with the care that your Dad receiving from us.

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Review from D C (Friend of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited a friend at Stanborough Lodge and been to some functions there also and the staff have always been very friendly and amazing with the residents. They always give brilliant food and entertainment for everyone.
Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for taking your time to leave us a positive feedback. Warm wishes

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Review from Brian J (Husband of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience of my wife's residence at Stanborough Lodge is one of great care for both my wife and my family.. entertainment at the home for special occasions goes beyond expectations.. this month was a Valentines Day Party at which the resident entertainer and a professional Cabaret Act kept residents
and families in a wonderful party mood.. family and visitors are always made welcome
Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for your kind words. We glad to hear that you also enjoyed our parties provided to all of our residents. Warm wishes!

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Review from Kate A (Daughter of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad spent a year at Stanborough Lodge before unfortunately passing away this January. The care and compassion shown by the staff has been outstanding both during his stay and since he died. I can not recommend Stanborough Lodge highly enough.
Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for sharing your experience of our home and thank you for your kind words. Warm regards

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Review from G H (Son of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved in to Stanborough Lodge last October with Dementia/Alzheimer's. We were worried he wouldn't make the transition from a house and garden with my mum and cat.
The manager spent time getting to know him and his needs and as soon as the right room was available it was fully redecorated. He
moved in and had his own pictures on the walls, plenty of storage for all his things and all the attention and support he needed.
Of course he had a few ups and downs as he settled in, but he was well supported and really hasn't looked back! He loves all the entertainments and activities (even parties). He's a big fan of the food and the level of care is second to none. The manager goes above and beyond to look after my dad and us.
It's such a well run place with very consistent staff who feel like a real team and seem always happy and welcoming. It's small enough to feel homely and comfortable but big enough to cope and have everything it needs. It's very clean and very well maintained.
Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you so much for your kind words. Our staff are truly dedicated to providing the best possible experiences for all our residents and your appreciation means a lot to us. It's always rewarding to know that our efforts make positive impact. We are grateful for your support. Thanks a lot

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Review from Peter J (Son-in-law of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law has settled in really well to this home. It is a great size (not too small or big), very helpful and friendly staff, issues and concerns (not many) are sorted efficiently. The staff put on a wide range of activities. Overall I am very pleased with this care home.
Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for your kind words and thoughtful feedback. It truly means a great deal to us to know that you felt trust and reassurance in the care and support we provided to your Father in law at Stanborough Lodge.

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Review from D H (Grandson of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff look after my Nan very well, she can be a little difficult but they take it all in stride. The room is always clean and tidy and the grounds are nice, there are a lot of activities available. My Nan doesn't think much of the food however!
Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for taking your time to leave us a positive review. I will share your feedback to all my staffs. Thanks again!

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Review from Julia W (Daughter of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my dad back in October when Stanborough lodge hosted their Halloween party. My dad seemed happy, clean and very cared for as well as all the other residents. The place was spotless and all staff were very responsive and helpful.
I am so glad I have somewhere where I can trust the staff and
know they treat all residents like they are part of their family.
Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for taking your time to leave us a positive review. I will share your feedback to all my staffs. Thanks again!

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Review from E H (Daughter of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Finding the best Care Home for a loved one is not easy especially if you have no experience of Residential Care. I'd like to share my personal experience about Stanborough Lodge. My mother, then aged 98, had recently been diagnosed with dementia. She was living with me and I knew the time had come
she needed more help and I had to find a place where she could be looked after. One day 2 years ago I called Stanborough Lodge. I was able to speak to the Manager right away who gently offered support and understanding. I instinctively knew then this was a special place. My mother has been a resident for almost 2 years and my initial reaction was 100% right.
This is due to the individual care and support from the Manager and her wonderful Staff. I'm regularly kept updated of any changes in my mother's health. Her room and laundry is beautifully looked after. The Home has a lovely, warm atmosphere and I'm always welcomed by Staff during regular visits.
This is a very special place.
Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you very much for your kind words and positive review! It was our pleasure to care for your Mum. Warm wishes.

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Review from B W (Son of Resident) published on 18 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for around a year and I am very happy with her care. The team are very caring and keeps me updated on everything that is going on. My mother enjoys one-to-one activities and they ensure that she gets that.
Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for your kind words, which I will share with all of the staff. We appreciate you taking the time and love having your Mum in our home.

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Review from S O (Sister of Resident) published on 17 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is a resident at Stanborough Lodge and myself and my friend have visited on many occasions i.e. Xmas Party, BBQ, it's a lovely home, very welcoming and all the staff are lovely and caring. We are all made very welcome, the atmosphere is very relaxed and welcoming. I'd give it a 10 out of
10.
Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you so much for your kind review. It is a pleasure looking after your brother and we are very pleased that you are happy with his care. Thank you!

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Review from J M (Daughter of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stanborough Lodge Care Home is more than just a care home, it's one big family where staff show so much love and care. The manager has created a warm, friendly environment where my mum has spent the last 2 years. Very professional service with updates regarding health and care and the staff are so quick
to act on any health issues. The activities and events are wonderful to see. Summer bbqs, Halloween parties and Christmas parties help make some very special memories with our loved ones. Special thanks to the manager and her amazing team. They deserve all the awards going.
Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for your lovely and positive review! I will share you feedback to all my team. Regards.

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Review from Denise D (Daughter of Resident) published on 3 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Yet another outstanding party/celebration for residents and care staff and families - this time for Christmas. This care home has the best care and focus on its residents making celebrations just as they would have been when the residents were in better health/well-being. I have come away from a Christmas
Party that feels like any family party and not at all as if it was anything but a family celebration. This Stanborough team is the best.
Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for kind words and for recognising everyone's efforts. The Christmas party was indeed a wonderful celebration and it's heartwarming to know that you enjoyed it as much as we did. Looking forward to more amazing events at Stanborough Lodge and opportunities to celebrate together in the future. Thank you again.

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Review from Cheryl T (Daughter of Resident) published on 6 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at the care home coming up to two years. In these two years, my mother has had complications with medication and her eyes started to deteriorate. The manager and staff were extremely understanding, helpful, and kind towards my mum walking around with her until her operation for her
eyes. Now she has clean eyes and is playing pool and getting back involved with all the activities and arts and crafts that the home puts on every day. She is a different person now. The staff has helped her become her own person again and confident now she can see. The care and skill that the staff have, definitely set my mind at ease. Leaving my mother with them after the operation.
Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you so much for your kind words and thoughtful feedback. It truly means a great deal to us to know that you felt trust and reassurance in the care and support we provided for your mother at Stanborough Lodge. It's always rewarding to know that our efforts make a positive impact. Thank you, once again!

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Review from Zoe J (Daughter of Resident) published on 5 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has recently moved into this fabulous care home. The manager and all members of the staff have worked compassionately and proactively to help him settle, giving me regular updates and working extremely hard to get to know my Dad as an individual and make the care home his home. It is such
a happy and friendly place. A real home. Everyone knows each other and the relatives and friends get to know the other residents and relatives. It is such a huge relief that my Dad is safe, happy, and extremely well cared for. Thank you Stanborough Lodge!
Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you so much for your kind review. It is our pleasure to look after your father and we are pleased that you are happy with the care we are providing him. We pride ourselves on providing the highest levels of care whilst still maintaining a homely, comfortable atmosphere. Thank you again for your lovely review.

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Review from S C (Sister of Resident) published on 7 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care provided. Staff evidence care and respect for residents. Nothing is ever too much trouble. A range of stimulating activities are a regular feature of the events programme. The atmosphere feels like an extended home from home. When visiting, families are made to feel part of the care home
family. The environment is bright and clean. An excellent provider who is sensitive in its approach, leaving relatives reassured in what can be worrying circumstances when loved ones need to be cared for by others.
Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you very much for your kind review. We do our best to provide the highest standard of care for our residents and strive to ensure we give a warm welcome to all visitors.

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Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for Stanborough Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 48 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.931 for Stanborough Lodge is calculated as follows: ( (525 Excellents x 5) + (35 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 562 Ratings = 4.931
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Stanborough Lodge is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 48 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 27 Aug 2025

We do have currently one bedroom vacancy at Stanborough Lodge.

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Awards / Recognitions (0)

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Meet the Team (7)

Joanna

Joanna Sage

Job Title: Registered Home Manager Joined: 2021

Joanna is a caring and passionate manager, who strives to provide the best care possible for her residents. Joanna came to the company in 2021 and quickly showed her leadership potential and caring nature. By 2022 she was appointed Acting Manager and the home has gone from strength to strength ever since.
In March 2023 Joanna became the full Registered Home Manager of Stanborough Lodge.

Neethu

Neethu Lazar

Job Title: Care Coordinator Joined: 2020

Our Care Coordinator Neethu is passionate about care and providing the best service possible to our residents. Joining the team in November 2020 as a Senior she was promoted to the position of Care Coordinator in April 2024. She works closely with the Senior Carers to ensure our residents are provided with the highest quality of care and are treated with the dignity and respect they deserve.

Gayathri

Gayathri Fernando

Job Title: Senior Carer Joined: 2023

Gayathri joined our team in January 2023 as a carer and was promoted to the position of senior carer in April 2023. Gayathri has been working in the healthcare sector since 2007 and enjoys caring for our residents. She works closely with her care team to deliver the best care possible for our residents.

Shyja

Shyja Francis

Job Title: Senior Carer Joined: 2022

Shyja is one of our Senior Carers here at Stanborough Lodge. She joined the team in March 2022 and works closely with our Care Coordinator to ensure our residents receive the best level of care possible.

Rita

Rita Shah

Job Title: Senior Carer Joined: 2022

Rita is one of our Senior Carers who joined the home in June 2022. She works closely with her care team and the Care Coordinator to ensure her residents receive the highest possible level of care.

Liz

Liz Musti

Job Title: Housekeeper Joined: 2017

Liz is our head housekeeper here at Stanborough Lodge. She works closely with the care team to ensure high-traffic areas are kept clean and sanitised and works to a weekly deep cleaning schedule to help keep our residents' rooms clean and safe.

Trisha

Trisha Bellamy

Job Title: Cook

Trisha is our cook here at Stanborough Lodge. Trisha ensures that all our meals meet our resident's nutritional needs, including any dietary requirements or preferences.

Frequently Asked Questions about Stanborough Lodge

What types of Care is Stanborough Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Stanborough Lodge have?

There are 21 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Stanborough Lodge?

Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Stanborough Lodge to the centre of Welwyn Garden City?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stanborough Lodge to verify any information. View our terms and conditions. Stanborough Lodge has an Enhanced Service - more info.