Stanborough Lodge

I would like to express my deepest thanks to the registered home manager and all the staff at Stanborough Lodge for the care and time spent with Mum. My mother sadly passed over on Saturday 2nd September 2023, aged 103. Her last few years were made easier for her, being there, they are a really dedicated group of carers, it must be tough to do what they do everyday but they cope really well. Food is home cooked to a very high standard, also never any complaints from mum. The home itself is always clean and fresh, very homely, more like an old fashioned guest house. No regrets and a good choice from us. Thank you all again from all my mother's family.

Mum has now been at Stanborough Lodge for over six months and we honestly feel that she couldn’t be in a better place. It was difficult for Mum to transition and settle initially but the staff were supportive and it was clear to us that they really care and are flexible around Mum's needs. Their communication with us was reassuring as this first part was difficult for us too. The communication has continued to be excellent. Mum is clearly happy now she has settled and we feel welcomed and ‘part of the family’ when we visit. It is a relief to see the same friendly and welcoming staff faces each time and seeing Mum’s reaction to the staff reassures us that she is well looked after and with a sense of humour too! Mum enjoys getting involved with the activities and it’s good to see them going from strength to strength as new ideas and events are introduced that clearly keep residents entertained and their families included.

My mother spent four weeks in respite care at Stanborough Lodge and, as a family, we were so relieved to have found a place so caring and safe for her, in which to recover. The manager is the best of any I have encountered, taking a personal interest in all the residents' welfare. Mum's room was lovely and the staff very kind and gentle in their approach. I cannot recommend this home enough.

My auntie has enjoyed life so much more since she's come to Stanborough Lodge, the best decision we've made for her.

After viewing other facilities for my mum that were much larger and part of a chain of care homes, I immediately felt differently when I walked through the door at Stanborough Lodge. This place felt warm, friendly and homely. We decided to place Mum here initially for two weeks of respite care, and we quickly realised she needed more care than we thought and has now been a resident for almost three months. From day one, we were impressed with the staff and how they handled a very difficult situation. The current manager is an excellent communicator, and nothing has been too much trouble; everything has been dealt with speedily and efficiently considering Mum moved from a different county. It’s great to see the same faces when we visit, and we are always made to feel very welcome. Thank you.

Since coming to Stanborough Lodge, my mum has settled in well. I feel she is being very well looked after and cared for. She is always neat and tidy, and it's very nice someone comes in to do her hair and nails. The staff are always friendly and helpful.

Mum recently passed away, and I can not thank everyone at the Lodge enough for the loving, caring, and dignified way in which they looked after Mum on her final journey. Mum enjoyed her time there, and my sister and I were always made to feel welcome and as though we were visiting Mum's home rather than a care home.

Thank you so much.

And finally, this is a quiet and restful home, with no constant alarms and buzzers; the management and staff make a 'home-from-home' with their kindness and consideration. Strongly recommended.

Fantastic care home; even though it is a small home, it is always clean and tidy. I was always kept advised of every step of my late father's care right up to the morning he passed away. They have made me welcome on every visit, even during the past four days of dad passing. My sincere thanks go to the manager, the care staff and the activities coordinator, who knew Dad loved a quiz, and even more so, to the carer who sat with Dad during the night that he passed away as she didn't want to leave him by himself during his last hours. On Dad's admittance to the home approximately two years ago, he was made to feel like he was part of this big family, and this also included myself. Every member of staff has shown me compassion and kindness. I would highly recommend Stanborough Lodge and its staff.

You know if a friend or family member goes to this home, they are well looked after.

The manager at Stanborough Lodge made the difficult decision to place my mother on an end-of-life care pathway about ten days before she died. It was a perceptive decision and a necessary one, which reflected the attention to detail that all staff have given to my mother over the eight years that she was resident. I was fortunate enough to get a call within an hour of my mother's passing and I was touched by the depth to which the night staff mourned her loss. In addition to getting the technicalities of high-quality senior care right, the difference at Stanborough Lodge is their even-handed and inclusive devotion towards and respect for each of their residents. Under the current manager the staff team convey a morale and a sense of mutual support which gives a strong sense that each of them views their work as a vocation rather than just a means to an end.

Excellent welcome by the activity coordinator, and Covid swabs and precautions were carried out. I was able to speak to the manager about a room transfer to a single room and viewed two very pleasant, newly refurbished rooms. There have been other areas of new decorations, and the library and sensory areas are very good additions. All the staff I met were friendly and respectful to residents and visitors. There is a genuine, caring atmosphere throughout the home.

Mum died peacefully at Stanborough Lodge - as she had always wished.

Sadly my father passed at the care home. The staff were very respectful and informative. The staff are very kind and caring. My father had ill health, he was only here for three months, but in this time, I know he was very well cared for and looked after.

My mother has been in Stanborough Lodge for three years and has been looked after by the carers very well. Covid has now made her seriously demented, and she now is nearly blind and almost totally deaf; her determination to be independent has kept her going.

My dad liked living there and planned on dying there, but that didn't work out for him. I found the staff helpful and thoughtful, the rooms comfortable and a nice garden. It's a nice place to end your days.

Since my mother has been in Stanborough Lodge care, I have never had any worries or concerns over the home or my mother's care. The staff have always been very friendly and informative. I was more worried about the staff's treatment by my mother when she first arrived. She has now settled down and shows respect for them, and they have always been respectful to her. It has a warm, friendly feeling to the whole place.

My uncle has been a resident now for around five years. I have always found the staff very caring and helpful. My uncle's health has improved since he has been a resident, especially where his diabetes is concerned. I was pleased to find him so well today, as I haven't been to see him for about 8-months due to Covid restrictions. Also, the decorations are in need of sprucing up the tied and dated decor, which will cheer up everyone. The staff work very hard and are always helpful.

My mother has been a resident at Stanborough Lodge for three years. During that time, the care has been excellent, nothing is too much trouble for the staff. She enjoys the meals which are cooked on the premises. There is a high level of staff continuity, most of them having been at the Lodge throughout Mother's stay. I am kept well informed and have been very impressed by the commitment of the management and staff to keep everyone safe during the covid crisis.