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St Matthews Care Home

Chequer Lane, Redbourn, St Albans, Hertfordshire AL3 7QG
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St Matthews Care Home, St Albans
St Matthews Care Home, St Albans
St Matthews Care Home, St Albans

St Matthews is situated close to the common in the small rural village of Redbourn in Hertfordshire. Formerly part of the site where the Brook Bond tea factory was situated, St Matthews is a purpose built care home that has been tastefully furnished and equipped as one of B&M Care's superior homes.

Accommodation is provided in single en suite rooms, the majority of which also have shower facilities. All rooms may...  

Care Provided by St Matthews Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550From £1,600
Residential Dementia CareFrom £1,650From £1,700

Contact St Matthews Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Manpreet Kaur (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 3

Room Information

  • Single Rooms (79)
  • Single Rooms with ensuite Wet Room (79)

St Matthews Care Home Reviews (90)

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9.8

St Matthews Care Home has a Review Score of 9.8 (9.806) out of 10, based on 16 reviews in the last 2 years. Over all time St Matthews Care Home has 90 reviews.

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Showing 90 reviews matching selected criteria
Review from M S (Daughter of Resident) published on 22 June 2023 Submitted via Postal Card
Overall Experience
My father has been a resident for a year. He settled in well and was made welcome from day one. Whenever I visit, at whatever time of day, Dad is clean, looks well and is happy. He often says he is happy here. The staff are friendly and competent.
It is a lovely, clean, purpose-built building with areas for meeting and sitting. The outside is well-kept, and there are chairs and tables.

It is a comfort to know Dad is safe, well cared for and, above all, happy. Visitors are made very welcome and encouraged.

Reply from Jessica Callum, Home Manager at St Matthews Care Home

Thank you so much for your kind review from us all at St Matthews.

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Review from Margaret E (Resident / Service User) published on 14 June 2023 Submitted via Website
Overall Experience

Having been here for a year and a half, I now am, at last, feeling that I am making good progress. I have a very good relationship with the staff, I try to start the day with an early morning cuppa tea and a smile, and hopefully, this sets me up for the day. All members of staff are excellent and do their very best to make it "homely". Activities groups provide an all-round program to accommodate all residents irrespective of ability, which in some cases is a difficult task, but all done with a smile. One of the highlights is making a regular trips to a supermarket, which gives me contact with the community. An introduction a few months ago to the coffee morning group will hopefully improve my social life. Regular visits to my son-in-law are an important part of my life. Even if I am feeling low, I can approach my keyworker for support.

Reply from Jessica Callum, Home Manager at St Matthews Care Home

It is a pleasure to care for you. From us all at St Matthews.

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Review from S J (Grandson of Resident) published on 9 June 2023 Submitted via Website
Overall Experience

My grandfather stayed at St Matthews as a respite resident after his knee surgery. The care and support he received at St Matthews were more than he could have received at home. The staff are supportive, attentive and friendly, and when his respite finished, he came back home in good spirits, and he let us know that without his stay in the care home, he would not have returned to the same healthy state.

Reply from Jessica Callum, Home Manager at St Matthews Care Home

Thank you so much for your kind words from all at St Matthews

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Review from C P (Daughter of Resident) published on 8 June 2023 Submitted via Website
Overall Experience

My mother spent three weeks in St Matthews for a spell of respite care following an operation. The care she was given was wonderful, and all the staff, without exception, were friendly, welcoming and caring, both to Mum and to me. Mum really improved with the care and encouragement she was given and felt ready to return home at the end of her stay. The home is light, airy and clean and has a calm, friendly and comfortable feel to it. Mum enjoyed the food and the company of the staff and other residents and would be happy to stay again should the need arise.

Reply from Jessica Callum, Home Manager at St Matthews Care Home

Thank you for your kind review - from all from St Matthews.

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Review from Denis H (Resident / Service User) published on 5 June 2023 Submitted via Website
Overall Experience

I was admitted in November 2022 following a sudden balance problem which caused me to fall at home. Apart from the first day, when I had to be raised on a hoist, I have never fallen since, and all erstwhile friends say how much fitter I look, having been here now for several months. The staff seem very well trained and full of care. The organisation, in spite of national staff problems, is excellent. I enjoy social activities and excursions out. I have my own TV and laptop and followed a course on Zoom for several months. Obviously, I had some trepidation about entering a home at first, but I have no doubts that this is now the best place for me. I was regretful of having to leave friends where I lived, but the other inmates are so friendly - I have made many new friends. My daughter lives in Redbourn, and she has several friends here and had no doubts about recommending me. She and my grandson visit me several times a week.

Reply from Jessica Callum, Home Manager at St Matthews Care Home

Denis - thank you for your kind review. It is a pleasure having you here at St Matthews.

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Review from Tania Y (Daughter of Resident) published on 2 June 2023 Submitted via Website
Overall Experience
This is the most amazing care home that totally and utterly lives up to the ethos of care.
The reception team and management answer all my questions by phone, email or face-to-face. The layout of the home is great, and the gardens are lovely and totally accessible for all that want to use them. Everything is maintained beautifully. The activities are well-considered for the residents. The food and refreshments are fresh and smell good. The cleaners are great, and the ladies doing the laundry have a great sense of how to improve someone’s wardrobe for more comfort.

With such a fantastic support team, it is the care staff that makes this place really special. Every single member of staff knows my dad and knows who we are when we visit. Checks up on him and asks after him and my mum when I pass them in the corridors. I have total and utter confidence that everything possible has been done to make my dad feel at home and feel comfortable, and most importantly, loved when his family can’t be with him.

Reply from Jessica Callum, Home Manager at St Matthews Care Home

Thank you so much Tania, it was a pleasure to look after dad. He will be missed by all. From all at St Matthews.

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Review from Eunan M (Son-in-law of Resident) published on 19 May 2023 Submitted via Website
Overall Experience
My mother-in-law came into the care of the lovely people at St Matthew’s in November 22 and was looked after and cared for by them until her passing in April 23. In all the time she was there, all the staff were fabulous.
The ethos of the home is that it is your home too, so generally, you can come and go to visit your loved ones when it suits you. Even Tilly the dog loved going there and felt at home; she was used to going there (and made the most of the biscuits offered).
It felt like home, and we felt part of it whenever we were there. There is a comfort in knowing someone is being well looked after when you’re not there. My mother-in-law settled in very well, and although her time was short, she liked all the staff that built a rapport with her.

I would say that if I were to be put in a home, I could only hope it would be like St Matthew’s - that says it all for me. Thank you to everyone there (there are too many to mention); you made her end-of-life care the best it could be.

Reply from Jessica Callum, Home Manager at St Matthews Care Home

Thank you so much for your kind words. It was an absolute pleasure to be able to care for your mother-in-law, and she will be missed. All the best from everyone at St Matthews.

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Review from Lisa S (Daughter of Resident) published on 11 May 2023 Submitted via Website
Overall Experience
My mother was a resident at St Matthews Care Home for just over three months, and I cannot thank the staff enough for the care that she received. All of the staff members that cared for my mum were amazing, and the home has a really friendly, family feel to it. Everyone went out of their way to make my mum feel at home from the moment she arrived, and that warmth extended to us as her family as well.
Sadly we lost my mum recently, but during the time that she needed palliative care, we really couldn't fault it. The food was of a high standard, as were all of the facilities, and it is a very peaceful place to be.

My family and I have already been back to visit those who we got to know so well, and would highly recommend St Matthews.

Reply from Jessica Callum, Home Manager at St Matthews Care Home

Thank you so much for your kind words. It was a pleasure to care for Mum. All from St Matthews.

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Review from P B (Resident / Service User) published on 27 April 2023 Submitted via Website
Overall Experience
I was in St Matthews for one week as part of my recovery from knee replacement surgery.
Without exception, the staff were all delightful, extremely helpful and good fun to be with.
The home seems well-managed, clean and comfortable, and the other residents I met seemed very pleased with their treatment.

Many thanks, and a great help in my recuperation.

Reply from Jessica Callum, Home Manager at St Matthews Care Home

Thank you for the review! It was a pleasure to be able to support you during your recovery.

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Review from S M (Daughter of Resident) published on 2 February 2023 Submitted via Website
Overall Experience
Dad came here for a two-week respite stay and was made to feel very welcome during that time. It was only a temporary stay, but every effort was made to make him feel at home, and he was looked after to a very high standard. I can't praise the staff highly enough for their professional standards and caring attitude.

St Matthews has a lovely atmosphere; the building is purpose-built, light and airy, with tastefully decorated and furnished. Staff are on hand to greet visitors and always had the time to give advice and chat about Dad's progress.

Reply from Jessica Callum, Home Manager at St Matthews Care Home

Thank you; it was a pleasure to be able to care for Dad.

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Review from Siobhan C (Daughter of Resident) published on 26 January 2023 Submitted via Website
Overall Experience

My mother came here for two weeks to convalesce after being ill with pneumonia and a hospital stay. Most of the staff were excellent, being both caring and responsive. The layout is excellent, with plenty of space to take short walks for exercise. However, the mattress wasn't great quality/comfortable, meaning my mother didn't get the good sleep she really needed, which was a shame.

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Review from Richard D (Resident / Service User) published on 27 September 2022 Submitted via Postal Card
Overall Experience

I am here for two weeks for respite, having recently had a procedure at the hospital. My experience has been one of extreme comfort. The staff and support workers have been most helpful. The quality of the food is good and varied. I would have no hesitation in recommending St Marthews to any protective patient.

Reply from Jessica Callum, Home Manager at St Matthews Care Home

Thank you, Richard! It was a pleasure to have you stay with us here at St Matthews.

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Review from J G (Respite Resident) published on 31 May 2022 Submitted via Postal Card
Overall Experience

I found St Matthews very warm and friendly. Very professional with an extremely good management team.

Reply from Jessica Callum, Home Manager at St Matthews Care Home

It was a pleasure to have you here at St Matthews. Thank you for your kind words.

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Review from Alastair M (Son of Resident) published on 12 April 2022 Submitted via Postal Card
Overall Experience

Looked after my mother very well. Friendly and plenty of activities.

Reply from Jessica Callum, Home Manager at St Matthews Care Home

Thank you for your kind review. It was a pleasure to care for mum.

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Review from M W (Son of Resident) published on 23 March 2022 Submitted via Postal Card
Overall Experience

My mother has made a great improvement since arriving. We are very grateful for the staff on the second floor who have been really helpful and who show interest and compassion every day! Thank you all very much!

Reply from Jessica Callum, Home Manager at St Matthews Care Home

Thank you so much, Mark, for your kind words! It is a pleasure to have Mum here at St Matthews. We appreciate your feedback, from all at St Matthews.

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Review from Jon P (Son of Resident) published on 12 October 2021 Submitted via Postal Card
Overall Experience
My mother was admitted for respite care, however; it became apparent she needed full-time care.
My mother is happy, well looked after and cared for.
Welcomed to visit.

I am totally happy that she is in the best place for her care.

Reply from Jessica Callum, Home Manager at St Matthews Care Home

Thank you so much, Jon. It's a pleasure to have Mum in St Matthews.

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Review from Mike R (Resident / Service User) published on 19 May 2021 Submitted via Postal Card
Overall Experience

I like my room. I am never on my own, there is always someone to chat with. Carers are calm and patient.

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Review from J R (Resident / Service User) published on 19 May 2021 Submitted via Postal Card
Overall Experience

The home is lovely. It's been a very difficult time for all of us residents and for the carers too, but they all still come in every day with a smile and make us feel special, especially as we can't see our families very often. They all do their best to keep us happy and positive, we understand it's not easy.

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Review from J W (Resident / Service User) published on 19 May 2021 Submitted via Postal Card
Overall Experience

I am living in the residential care unit. I am happy with the care and the way I am treated. All the staff are friendly and do an amazing job. The management is always around and very friendly and helpful.

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Review from A R (Resident / Service User) published on 5 May 2021 Submitted via Postal Card
Overall Experience

Excellent. I have had a very happy and enjoyable experience and continue to do so. It has been easy to make friends, and the work of the two activities staff is generally appreciated, particularly their openness to suggestions and promptness to respond to a request to specific items.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 February 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

7 Bed Vacancies

Posted: 17 August 2026

Private Residential and Dementia Care

News (0) & Events (0)

News

There are no news items for St Matthews Care Home.

Upcoming Events

There are no upcoming events for St Matthews Care Home.

Awards / Recognitions (3)

  • 28 Feb 2019Recipient: B&M Care Ltd
  • 01 Feb 2018Recipient: B&M Care Ltd
  • 01 Apr 2017Recipient: B&M Care Ltd

Accreditations

There are no accreditations posted yet for St Matthews Care Home.

Meet the Team (1)

Manpreet Kaur
Manpreet KaurJob Title:Home ManagerJoined: 2026

I joined St Matthews Care Home in early 2026. I have had significant experience in health and social care, beginning my career in 2013 as a Care Assistant. Since then, I have had experience in many different roles: Care Team Manager, Deputy Manager, Care Manager and Home Manager too. As well as my significant experience, I have developed my care knowledge and leadership skills, achieving a Level 5 Diploma in Health and Social Care. I believe that B&M has encouraged my personal and professional growth through training and the many opportunities for development within the company that have advanced my career.

I am excited to be part of the team who go above and beyond to support their residents. We are a warm and caring residential and dementia care home that puts our residents at the heart of everything we do. We are one big family, and we welcome you to St Matthews”

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