Mayfair Lodge

Watkins Rise, The Walk, Potters Bar EN6 1QN
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9.5 62 Reviews
  • Mayfair Lodge, Potters Bar
Mayfair Lodge is a purpose built care home situated within the heart of Potters Bar, benefiting from excellent transport links. The home offers residential care, specialist dementia care as well as respite care. There's also a day care centre within the home, offering support for older individuals who live within the community.

Mayfair Lodge has a dedicated activity worker who ensures that there are plenty of activities available for residents to choose from.

The home's interior includes a number of inviting lounges and dining rooms as well as cosy corners, themed areas and more. Each of the bedrooms in Mayfair Lodge include en-suite facilities with shower and each benefits from wi-fi connectivity and a television as well as a nurse call system for additional peace of mind.

Outside of the home you'll find a beautiful landscaped garden with raised planters, occasional seating areas and patios. It's the perfect place to relax in during the spring and summer months.
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Care Provided by Mayfair Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1372

Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.


We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.

The price(s) shown are provided by the care home. Contact Mayfair Lodge for full pricing details and T&Cs.

Contact Mayfair Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Mayfair Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jackie Makwangwala (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)

Visiting

  • Open visiting policy

Parking

  • On-site parking

Mayfair Lodge Reviews (62)

9.5

Mayfair Lodge has a Review Score of 9.5 (9.541) out of 10, based on 21 reviews in the last 2 years.
Over all time Mayfair Lodge has 62 reviews.

Overall Experience
  • 42
  • 18
  • 0
  • 1
  • 1
Date Published
  • 62
  • 13
  • 13
  • 21
  • 41
Reviewer Connection to Mayfair Lodge
  • 26
  • 17
  • 4
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 62, showing 61-62
Review from Anthony W (Husband of Resident) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good staff. Happy, bright and caring.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jo J (Relative of Resident) published on 23 September 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care in the home is pretty good, could be a bit more interest for residents but you are busy. Rooms and toilets very clean and well kept. Staff mostly friendly and helpful, some more so than others. Management efficient, not always clear to as to "rules". Best looking care home, apart from another nearby
care home, but that is a private one. Sometimes staff are a bit low if someone wants to go to the toilet. Although half the time they don't want to go anyway. On the whole Mayfair is not too bad.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.541)

Overview of Review Score

The Review Score of 9.5 (9.541) out of 10 for Mayfair Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.566 for Mayfair Lodge is calculated as follows: ( (180 Excellents x 5) + (47 Goods x 4) + (10 Satisfactorys x 3) + (7 Poors x 2) + (5 Very Poors x 1) ) ÷ 249 Ratings = 4.566
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Mayfair Lodge is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (3)

Jackie

Jackie Makwangwala

Job Title: Registered Home Manager Joined: 1998

Jackie has worked in the care sector since 1995. She joined Quantum Care in 1998 as a care worker at Vesta Lodge in St. Albans, Hertfordshire. Jackie then progressed to Care Team Manager and then became Deputy Home Manager.


She did her secondment as a Home Manager for 8 months at Vesta Lodge and then became a Home Manager.

Ben

Ben Clarke

Job Title: Chef Manager

The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes. They also create and provide fine dining events, using Quantum Care’s award-winning Dining Club concept.

Elaine

Elaine Frame

Job Title: Housekeeping Manager

I enjoy my job because no two days are alike and I like the challenges that my role brings.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mayfair Lodge to verify any information. View our terms and conditions. Mayfair Lodge has an Enhanced Service - more info.