Search...

Dale Lodge

Dale Road, Southfleet, Gravesend, Kent DA13 9NX
Nicholas James Care Homes Ltd Logo
Jobs
Dale Lodge logo
I can't express how grateful I am that my mum is being looked after by such wonderful caring angelsCarol D(Daughter of Resident/Service User)
Dale Lodge, Gravesend
Dale Lodge is a fantastic care home. The care and compassion from the staff is wonderful.B P(Daughter of Resident/Service User)
Dale Lodge, Gravesend
The facilities here are fabulous and are only bettered by the brilliance of the staff.Brian B(Son of Resident/Service User)
Dale Lodge, Gravesend

Located in the rural setting of Southfleet Village, with its local shops and public houses, Dale Lodge has extensive surrounding grounds providing a spacious setting. Within these grounds are secure gardens for service users and families to enjoy at any time.

Easily accessible is the A2 road London and Coast Bound which runs close by. Other nearby amenities are Ebbsfleet Station and Bluewater Shopping Centre.

Service users requiring Dementia care have their...  

Care Provided by Dale Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,500 - £1,700£1,500 - £1,700
Residential Dementia Care£1,500 - £1,700£1,500 - £1,700

Fees are dependent on the Room and the person-centred care

Contact Dale Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kerry Johnson(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1999

Room Information

  • Single Rooms (12)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (2)

Dale Lodge Reviews (68)

Submit a Review
9.7

Dale Lodge has a Review Score of 9.7 (9.688) out of 10, based on 16 reviews in the last 2 years. Over all time Dale Lodge has 68 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Dale Lodge
Loading...
Showing 68 reviews matching selected criteria
Review from J R (Daughter of Resident) published on 21 July 2022 Submitted via Website
Overall Experience
A big thank you to the manager and team for doing an amazing job taking care of our mum's needs. It's lovely the way they all have great banter with Mum and seeing how caring everyone is means a lot. The kindness shown makes me feel very happy and I can see that our mum is happy too. When visiting at the home I feel I get to have quality time with Mum, having a cuppa and a chat together makes the visit so much more lovely.

Thank you to everyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephen W (Next of Kin) published on 23 June 2022 Submitted via Website
Overall Experience

My step-father is well looked after and treated with respect at a high level of professionalism. The perfect place for everybody who needs care. The staff work so hard to keep the standard of care at 100% at all times.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John O (Son of Resident) published on 22 June 2022 Submitted via Website
Overall Experience

The Home was selected because of its home from home feel. The management and staff put the needs of residents first in an environment that is controlled and clean. I have complete confidence that my Mum is in the best possible hands at all times, which I am truly grateful for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S B (Friend of Resident) published on 15 June 2022 Submitted via Website
Overall Experience

Dale Lodge is the most amazing home the staff go above and beyond in all they do, they all deserve the biggest medals a great set of people and the clients are so loved and happy from an outsider's point of view! Never ever change what you do, well done to all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Somer P (Granddaughter of Resident) published on 13 May 2019 Submitted via Postal Card
Overall Experience

Dale Lodge is the most amazing, nicest care home ever. They have helped my nan so much. They are so kind and caring. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brian B (Son of Resident) published on 15 April 2019 Submitted via Postal Card
Overall Experience

The facilities here are fabulous and are only bettered by the brilliance of the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B P (Daughter of Resident) published on 15 April 2019 Submitted via Postal Card
Overall Experience
Dale Lodge is a fantastic care home. The care and compassion from the staff is wonderful.
I know mum is safe, well and most importantly, happy.

The manager and her team are caring and mum is so well cared for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan H (Daughter of Resident) published on 15 April 2019 Submitted via Postal Card
Overall Experience
Another wonderful afternoon at Dale Lodge for an amazing Mother's Day tea. The staff work so hard to help us all with what could be a sad day.
Food and drinks, fantastic and with the carers in their black and white, it was just like a visit to a famous catering house back in the day.

I can't thank that staff here enough, we love this place and we now have a wonderful extended family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynda T (Daughter of Resident) published on 15 April 2019 Submitted via Postal Card
Overall Experience

Once again, Dale Lodge have done us all proud. A lovely Mother's Day afternoon tea with a special gift from our loved ones. Many thanks to all the wonderful staff for all you do, you're the best.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol D (Daughter of Resident) published on 15 April 2019 Submitted via Postal Card
Overall Experience
Had a wonderful afternoon tea to celebrate Mother's Day with my family and the girls did us proud. I can't express how grateful I am that my mum is being looked after by such wonderful caring angels.

Their love and devotion never stops to not only the clients but to their families too.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K W (Brother of Resident) published on 15 April 2019 Submitted via Postal Card
Overall Experience
Dale Lodge is a very good care home.
They make us feel welcome every week and I know my sister is very well cared for. The staff are fabulous and very caring.

I would not out her anywhere else. This care home is the best.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen R (Granddaughter of Resident) published on 15 April 2019 Submitted via Postal Card
Overall Experience

Thank you so much for a wonderful Mother's Day Tea. The ladies did a great job making my nan feel very special. The home makes her feel special and loved which is very reassuring. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K F (Son of Resident) published on 15 April 2019 Submitted via Postal Card
Overall Experience

Spent a lovely afternoon with my mum for Mother's Day. Staff put on a lovely spread of sandwiches and cakes. They were all really friendly. All in all a great afternoon. Thanks to the manager and her team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carmen E (Daughter of Resident) published on 25 February 2019 Submitted via Postal Card
Overall Experience

The care my mum gets couldn't be better. All the staff are kind, caring and friendly and are always ready to do anything she needs. The food is lovely and if my mum doesn't want what is on the menu they will do her something she wants. She is always kept clean and tidy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Clive C (Son of Resident) published on 20 August 2018 Submitted via Postal Card
Overall Experience

Staff have been very helpful, answered all questions promptly and satisfactory. Mum has only praise for the staff which is very reassuring to us. The home is so clean as my daughter has worked in various nursing homes and she was very impressed. We have just had a lovely afternoon with mum on Mothers Day, the afternoon tea was lovely.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D S (Daughter of Resident) published on 4 July 2018 Submitted via Postal Card
Overall Experience
A lovely Father's Day celebration organised for just two resident Dads prompted this review.
Dale Lodge is staffed by wonderful people whose care of my Dad is second to none.
I love that they engage in normal conversation with all the residents and have an in-depth knowledge of what interests them - even The World Cup!
(Doesn't go down too well with the lady residents, but then again the men had to put up with The Royal Wedding!)
My Dad is always clean and well fed.
He has issues around food, but a member of staff sits with him and encourages him.

It is a big thing to feel relaxed about his care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael R (Son-in-law of Resident) published on 18 April 2018 Submitted via Postal Card
Overall Experience

Helpful happy staff make your visit as nice as can be. My mother in law seems very happy here and that's all we can ask for. Keep up the good work!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
No Rating
Safety / Security
Rooms
Value for Money
Review from Michelle D (Granddaughter of Resident) published on 18 April 2018 Submitted via Postal Card
Overall Experience

Very kind and lovely staff, they are amazing, they make my nan feel a part of them. I am always made welcome. If anyone was looking for a care home I would definitely recommend Dale Lodge.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet R (Daughter of Resident) published on 17 April 2018 Submitted via Postal Card
Overall Experience

The staff are extremely caring. Lots of activities to keep the clients occupied. Extremely good value for money. Have just enjoyed a lovely afternoon tea for Mothers Day organised by the care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H K (Daughter of Resident) published on 12 April 2018 Submitted via Postal Card
Overall Experience

Mum has been resident here for nearly 12 months. The care and experience has been very good. I found the staff and management friendly, caring and helpful. They have been excellent when mum has needed medical treatment with calling Dr. and admission to hospital. I feel it is a safe environment!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 January 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Dale Lodge.

Upcoming Events

There are no upcoming events for Dale Lodge.

Awards / Recognitions (7)

  • 17 Mar 2025Recipient: Dale Lodge
  • 15 Nov 2024Recipient: Dale Lodge
  • 28 Feb 2020Recipient: Nicholas James Care Homes Ltd

Accreditations

There are no accreditations posted yet for Dale Lodge.

Meet the Team (3)

Kerry Johnson
Kerry JohnsonJob Title:Registered ManagerJoined: 2000

I joined Nicholas James Care Home in June 2000 as a part-time care assistant. The company was supportive, and I enjoyed working in such a friendly environment. In 2007, my career progressed to deputy manager. This supporting role gave me everything I needed to further my career, and in 2014, I became the registered manager for Dale Lodge & Dale Mount! I am a very dedicated and loyal person when it comes to both family and work. I always look for team members who are honest, accountable, have integrity and good principles.

Together, we enable residents to be who they are as individuals and provide peace of mind to families by ensuring everyone is treated with the utmost respect and dignity. I am extremely honoured and privileged to be a part of this established company.

Shannon Burton
Shannon BurtonJob Title:Deputy ManagerJoined: 2017

I began working at Dale Lodge/Mount Care Home in 2017 as a Health Care Assistant. Through dedication, continuous learning, and a passion for delivering high-quality care, I progressed to the role of Team Leader. My commitment to supporting both residents and staff led to my promotion to Deputy Manager, where I took on greater responsibilities. My journey at Dale Lodge/Mount has provided me with valuable experience in leadership, team coordination, and person-centred care.

Claire Dodds
Claire DoddsJob Title:Activity Co-ordinatorJoined: 2014

I have been an activity provider at Dale Lodge and Dale Mount for over 10 years, providing a wide range of activities that not only bring diversity but also enhance an individuals mental health and wellbeing giving them a sense of inclusivity and a purpose to their day. I strive to ensure that all my Clients feel Happy, Safe and understood going above and beyond to ensure their days are enriching, full of fun, laughter and Love. I am absolutely delighted to have not only won the Regional's for the The Great British Care Awards but also the Finals in Birmingham for Activity Organiser this not only represents my journey but the journey of those i have the pleasure of working with everyday.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dale Lodge to verify any information. View our terms and conditions. Dale Lodge has an Enhanced Service -more info.