
I can't express how grateful I am that my mum is being looked after by such wonderful caring angelsCarol D(Daughter of Resident/Service User)

Dale Lodge is a fantastic care home. The care and compassion from the staff is wonderful.B P(Daughter of Resident/Service User)

The facilities here are fabulous and are only bettered by the brilliance of the staff.Brian B(Son of Resident/Service User)

I can't express how grateful I am that my mum is being looked after by such wonderful caring angelsCarol D(Daughter of Resident/Service User)

Dale Lodge is a fantastic care home. The care and compassion from the staff is wonderful.B P(Daughter of Resident/Service User)

The facilities here are fabulous and are only bettered by the brilliance of the staff.Brian B(Son of Resident/Service User)

Located in the rural setting of Southfleet Village, with its local shops and public houses, Dale Lodge has extensive surrounding grounds providing a spacious setting. Within these grounds are secure gardens for service users and families to enjoy at any time.
Easily accessible is the A2 road London and Coast Bound which runs close by. Other nearby amenities are Ebbsfleet Station and Bluewater Shopping Centre.
Service users requiring Dementia care have their...
Care Provided by Dale Lodge
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on the Room and the person-centred care
The price(s) shown are provided by the care home. Contact Dale Lodge for full pricing details and T&Cs.
Contact Dale Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Nicholas James Care Homes Ltd
- Private Owned
Person in charge
- Kerry Johnson(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1999
Room Information
- Single Rooms (12)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (2)
Dale Lodge Reviews (68)
Dale Lodge has a Review Score of 9.7 (9.688) out of 10, based on 16 reviews in the last 2 years.
Over all time Dale Lodge has 68 reviews.
Thank you to everyone.
My step-father is well looked after and treated with respect at a high level of professionalism. The perfect place for everybody who needs care. The staff work so hard to keep the standard of care at 100% at all times.
The Home was selected because of its home from home feel. The management and staff put the needs of residents first in an environment that is controlled and clean. I have complete confidence that my Mum is in the best possible hands at all times, which I am truly grateful for.
Dale Lodge is the most amazing home the staff go above and beyond in all they do, they all deserve the biggest medals a great set of people and the clients are so loved and happy from an outsider's point of view! Never ever change what you do, well done to all.
Dale Lodge is the most amazing, nicest care home ever. They have helped my nan so much. They are so kind and caring. Thank you.
The facilities here are fabulous and are only bettered by the brilliance of the staff.
I know mum is safe, well and most importantly, happy.
The manager and her team are caring and mum is so well cared for.
Food and drinks, fantastic and with the carers in their black and white, it was just like a visit to a famous catering house back in the day.
I can't thank that staff here enough, we love this place and we now have a wonderful extended family.
Once again, Dale Lodge have done us all proud. A lovely Mother's Day afternoon tea with a special gift from our loved ones. Many thanks to all the wonderful staff for all you do, you're the best.
Their love and devotion never stops to not only the clients but to their families too.
They make us feel welcome every week and I know my sister is very well cared for. The staff are fabulous and very caring.
I would not out her anywhere else. This care home is the best.
Thank you so much for a wonderful Mother's Day Tea. The ladies did a great job making my nan feel very special. The home makes her feel special and loved which is very reassuring. Thank you.
Spent a lovely afternoon with my mum for Mother's Day. Staff put on a lovely spread of sandwiches and cakes. They were all really friendly. All in all a great afternoon. Thanks to the manager and her team.
The care my mum gets couldn't be better. All the staff are kind, caring and friendly and are always ready to do anything she needs. The food is lovely and if my mum doesn't want what is on the menu they will do her something she wants. She is always kept clean and tidy.
Staff have been very helpful, answered all questions promptly and satisfactory. Mum has only praise for the staff which is very reassuring to us. The home is so clean as my daughter has worked in various nursing homes and she was very impressed. We have just had a lovely afternoon with mum on Mothers Day, the afternoon tea was lovely.
Dale Lodge is staffed by wonderful people whose care of my Dad is second to none.
I love that they engage in normal conversation with all the residents and have an in-depth knowledge of what interests them - even The World Cup!
(Doesn't go down too well with the lady residents, but then again the men had to put up with The Royal Wedding!)
My Dad is always clean and well fed.
He has issues around food, but a member of staff sits with him and encourages him.
It is a big thing to feel relaxed about his care.
Helpful happy staff make your visit as nice as can be. My mother in law seems very happy here and that's all we can ask for. Keep up the good work!
Very kind and lovely staff, they are amazing, they make my nan feel a part of them. I am always made welcome. If anyone was looking for a care home I would definitely recommend Dale Lodge.
The staff are extremely caring. Lots of activities to keep the clients occupied. Extremely good value for money. Have just enjoyed a lovely afternoon tea for Mothers Day organised by the care home.
Mum has been resident here for nearly 12 months. The care and experience has been very good. I found the staff and management friendly, caring and helpful. They have been excellent when mum has needed medical treatment with calling Dr. and admission to hospital. I feel it is a safe environment!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Dale Lodge.
There are no upcoming events for Dale Lodge.
Awards / Recognitions (7)
- 17 Mar 2025Recipient: Dale Lodge
- 15 Nov 2024Recipient: Dale Lodge
- 28 Feb 2020Recipient: Nicholas James Care Homes Ltd
Accreditations
There are no accreditations posted yet for Dale Lodge.
Meet the Team (3)

I joined Nicholas James Care Home in June 2000 as a part-time care assistant. The company was supportive, and I enjoyed working in such a friendly environment. In 2007, my career progressed to deputy manager. This supporting role gave me everything I needed to further my career, and in 2014, I became the registered manager for Dale Lodge & Dale Mount! I am a very dedicated and loyal person when it comes to both family and work. I always look for team members who are honest, accountable, have integrity and good principles.
Together, we enable residents to be who they are as individuals and provide peace of mind to families by ensuring everyone is treated with the utmost respect and dignity. I am extremely honoured and privileged to be a part of this established company.

I began working at Dale Lodge/Mount Care Home in 2017 as a Health Care Assistant. Through dedication, continuous learning, and a passion for delivering high-quality care, I progressed to the role of Team Leader. My commitment to supporting both residents and staff led to my promotion to Deputy Manager, where I took on greater responsibilities. My journey at Dale Lodge/Mount has provided me with valuable experience in leadership, team coordination, and person-centred care.

I have been an activity provider at Dale Lodge and Dale Mount for over 10 years, providing a wide range of activities that not only bring diversity but also enhance an individuals mental health and wellbeing giving them a sense of inclusivity and a purpose to their day. I strive to ensure that all my Clients feel Happy, Safe and understood going above and beyond to ensure their days are enriching, full of fun, laughter and Love. I am absolutely delighted to have not only won the Regional's for the The Great British Care Awards but also the Finals in Birmingham for Activity Organiser this not only represents my journey but the journey of those i have the pleasure of working with everyday.
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