Dale Lodge

My dad Michael has recently been staying at Dale Lodge, and I cannot praise the home and its staff highly enough. He has dementia, so finding somewhere we could trust to care for him with patience, kindness and understanding was incredibly important to our family.

From the moment he arrived, the staff made him feel welcome, safe and comfortable. They treated him with genuine warmth, dignity and respect, while also keeping us informed and reassuring us that he was in good hands.

Caring for someone with dementia takes a very special kind of person, and the team at Dale Lodge clearly understand the challenges involved. Their compassion and dedication have meant so much to us and have given our family great peace of mind.

I would wholeheartedly recommend Dale Lodge to anyone looking for compassionate and professional care for a loved one. Thank you to the entire team for everything you have done for my dad and our family.

Keith

My experience is that of a caring staff group who provide a personalised service. They are holistic in approach and in what is provided. The residents are reasonably small in number which results in an individual being known. They are communicative with relatives and welcoming on visits. The home itself offers a comfortable environment with stimulating activities.

My aunt is always well dressed when we visit. She always seems happy. Any complaints she may have I always pass on to the manager and it's dealt with. The activities are always varied and she enjoys them.

It is always a clean home. Well cared for rooms.

The staff are amazing and have to put up with a stroppy mum sometimes. They always ring me or text me when mum doesn't feel well and they can get a doctor to her faster than waiting at A and E. Mum loves the music afternoons and once arrived as she was playing balloon tennis. The activities are always a great laugh and frequent visits from the lovely Labrador and various children who visit the elderly. Some wonderful days out are arranged but mum not wanting to join in but that is her choice. Thank you carers you are amazing

My mum moved into the home Nov24. She was 97 and just having been diagnosed with mild dementia. The staff have been brilliant helping her through a traumatic couple of months. Seems happy now thanks.

Dale Lodge is a warm, caring and welcoming environment which I would highly recommend to anyone looking for a place for their loved one. Residents are treated as individuals, with dignity and respect. The Management team are fabulous and the fact that many of the staff have worked there for many years speaks for itself.

One of the hardest choices has to be choosing a care home for a parent.

As my Mother's dementia has progressed, the team at Dale Lodge have adapted to ensure she is comfortable and safe, working very hard for her and every other resident to give them the best care possible.

I was speaking to one of the staff some time ago and mentioned the difficulty of their work and questioned if was easier for them over time as people come and go. She said... 'No, it never gets easier as we see them as our extended family'. I think this sums up the level of care, dedication and diligence the team exhibit. It has a family feel, is always very clean and doesn't smell as other homes can.

Thank you to all the staff at Dale Lodge!

Dale lodge is fully supportive of my mother. She is very difficult at times but they care and always put her needs first. They call and keep me updated with any issues or concerns should they arise. I am unable to fault the care

My mum has been a resident at the care home for a few years and continues to receive the highest level of care. All the staff are friendly and caring and she loves the food. Her favourite activity is when the pet therapy dogs come to visit. She also likes getting her hair and nails done on a Wednesday. I'm so grateful for the care she receives and can't thank them enough.

A friendly, quiet and even peaceful care home in beautiful surroundings. The staff are very caring. The home has gone out of it's way to resolve my mother's initial anxiety. Visitors are made to feel very welcome.

Dale Lodge is a lovely, clean and friendly care home. Nan is always well fed (appraently the food is lovely) and entertained. The activities are frequent and lots of fun. Thank you for looking after her so well.

My mum is happy in this environment. All of the staff are friendly and she always looks clean and tidy. Mum loves the visits arranged when the children and animals come as therapy.

Mum has always been treated with great care and dignity. All the staff are friendly and do their best to answer any queries we have. Mum always says now nice the food is and never complains about being hungry. Cleanness of rooms and lounge area is great.

Dale Lodge is a loving caring home, everyone I see are very happy and comfortable. The staff are thoughtful and kind to everyone and to myself.

I feel confident that my dad is receiving the care and support that he needs.

I cannot recommend Dale Lodge highly enough. From the moment you step through the doors, you are met with warmth, professionalism, and an environment that truly feels like home. The staff go above and beyond, treating every resident with kindness, dignity, and respect, making each individual feel valued and cared for.

The facilities are spotless, modern, and thoughtfully designed to cater to every need, from comfortable living spaces to engaging communal areas. The variety of activities and events available ensures that residents remain active, socially connected, and stimulated. It's clear that great care is taken to create a vibrant and supportive community.

The quality of care is outstanding, with highly trained, compassionate staff who take the time to understand each resident's unique needs. Communication with families is excellent, providing peace of mind that loved ones are in safe hands.

I would recommend Dale Lodge to anyone looking for a care home for a loved one.

When the time comes when your parent can no longer live independently, it is one of the hardest decisions to make to move them into the care of someone else. However Dale Lodge has fulfilled all expectations in keeping Mum safe, well cared for and respected. I have nothing but gratitude and thankfulness that Mum is being cared for by this wonderful team.

My mum has been at Dale Lodge for over three years. Her dementia has progressed significantly during this time, as have her care needs, but she has always received the same excellent standard of care during this time. It really is like a home from home and I never worry about my mum. The carers are all excellent. They truly care about the residents and go above and beyond to give them all the love, care and support they need every day. They have lots of activities and special events. This is a happy home. I would not hesitate to recommend Dale Lodge to anyone needing to place their loved one in a residential care home.