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Dale Lodge

Dale Road, Southfleet, Gravesend, Kent DA13 9NX
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I can't express how grateful I am that my mum is being looked after by such wonderful caring angelsCarol D(Daughter of Resident/Service User)
Dale Lodge, Gravesend
Dale Lodge is a fantastic care home. The care and compassion from the staff is wonderful.B P(Daughter of Resident/Service User)
Dale Lodge, Gravesend
The facilities here are fabulous and are only bettered by the brilliance of the staff.Brian B(Son of Resident/Service User)
Dale Lodge, Gravesend

Located in the rural setting of Southfleet Village, with its local shops and public houses, Dale Lodge has extensive surrounding grounds providing a spacious setting. Within these grounds are secure gardens for service users and families to enjoy at any time.

Easily accessible is the A2 road London and Coast Bound which runs close by. Other nearby amenities are Ebbsfleet Station and Bluewater Shopping Centre.

Service users requiring Dementia care have their...  

Care Provided by Dale Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,500 - £1,700£1,500 - £1,700
Residential Dementia Care£1,500 - £1,700£1,500 - £1,700

Fees are dependent on the Room and the person-centred care

Contact Dale Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kerry Johnson(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1999

Room Information

  • Single Rooms (12)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (2)

Dale Lodge Reviews (68)

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9.7

Dale Lodge has a Review Score of 9.7 (9.688) out of 10, based on 16 reviews in the last 2 years. Over all time Dale Lodge has 68 reviews.

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Showing 68 reviews matching selected criteria
Review from Martin L (Son of Resident) published on 2 March 2026 Submitted via Website
Overall Experience
This has been my mother's third care home, and certainly the best. The staff are very caring. The management arranged my mother's 100th birthday party. It was a lovely day for her and the family.
I have been impressed by the amount of activities that take place.

It is always a clean home. Well cared for rooms.

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Review from Tina D (Daughter of Resident) published on 25 February 2026 Submitted via Website
Overall Experience

The staff are amazing and have to put up with a stroppy mum sometimes. They always ring me or text me when mum doesn't feel well and they can get a doctor to her faster than waiting at A and E. Mum loves the music afternoons and once arrived as she was playing balloon tennis. The activities are always a great laugh and frequent visits from the lovely Labrador and various children who visit the elderly. Some wonderful days out are arranged but mum not wanting to join in but that is her choice. Thank you carers you are amazing

Reply from Kerry Johnson, Manager at Dale Lodge

Thank you so much for your kind words. We are delighted to hear that your mum enjoys the music afternoons, activities, and visits from our furry and young friends! Our team always aims to respond quickly and ensure her health and well-being are prioritised, so it's wonderful to know you feel...  

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Review from Melvyn P (Son of Resident) published on 25 February 2026 Submitted via Website
Overall Experience

My mum moved into the home Nov24. She was 97 and just having been diagnosed with mild dementia. The staff have been brilliant helping her through a traumatic couple of months. Seems happy now thanks.

Reply from Kerry Johnson, Manager at Dale Lodge

Thank you for your review. It is always a difficult decision to make, and knowing that your mum is settled and that you are happy with the care home and the care being provided is truly wonderful feedback for us. I will pass your feedback onto all staff.

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Review from A D (Son of Resident) published on 17 December 2025 Submitted via Website
Overall Experience

Dale Lodge is a warm, caring and welcoming environment which I would highly recommend to anyone looking for a place for their loved one. Residents are treated as individuals, with dignity and respect. The Management team are fabulous and the fact that many of the staff have worked there for many years speaks for itself.

Reply from Kerry Johnson, Manager at Dale Lodge

Thank you very much for your kind words. I will be sure to share this review with the team, who will be delighted to know they have made a positive difference.

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Review from Clifford W (Son of Resident) published on 9 December 2025 Submitted via Website
Overall Experience

One of the hardest choices has to be choosing a care home for a parent.

As my Mother's dementia has progressed, the team at Dale Lodge have adapted to ensure she is comfortable and safe, working very hard for her and every other resident to give them the best care possible.

I was speaking to one of the staff some time ago and mentioned the difficulty of their work and questioned if was easier for them over time as people come and go. She said... 'No, it never gets easier as we see them as our extended family'. I think this sums up the level of care, dedication and diligence the team exhibit. It has a family feel, is always very clean and doesn't smell as other homes can.

Thank you to all the staff at Dale Lodge!

Reply from Kerry Johnson, Manager at Dale Lodge
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We understand how difficult it is to choose a care home for a loved one, and it means a great deal to know that you feel your mum is safe, comfortable, and cared for with such compassion.

Your words truly...  

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Review from T M (Daughter of Resident) published on 8 December 2025 Submitted via Website
Overall Experience

Dale lodge is fully supportive of my mother. She is very difficult at times but they care and always put her needs first. They call and keep me updated with any issues or concerns should they arise. I am unable to fault the care

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Review from Christine P (Niece of Resident) published on 8 December 2025 Submitted via Website
Overall Experience

We are very happy with the care aunty gets at dale lodge. She is a vegetarian and her needs are always met. Aunty is quite 'on the ball' and know exactly what's going on. Whenever she tells us of an issue she may have we always relay it to the manager and the issues are explained to us. The activities are always varied and adapted to all the residents needs. Aunty is always clean and her laundry is always done on a daily basis and there is never a smell in the home. Whilst the home is not the most luxurious I realise that the care is more important than chandeliers and crystal glasses well done to the whole team

Reply from Kerry Johnson, Manager at Dale Lodge

Thank you very much for sharing your experience and for your kind, honest feedback. We're delighted to hear that your aunty is happy at Dale Lodge and that her dietary needs are always met. It's especially reassuring to know that she feels able to share her thoughts and that any concerns are...  

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Review from Dianne L (Daughter of Resident) published on 24 October 2025 Submitted via Website
Overall Experience

My mum has been a resident at the care home for a few years and continues to receive the highest level of care. All the staff are friendly and caring and she loves the food. Her favourite activity is when the pet therapy dogs come to visit. She also likes getting her hair and nails done on a Wednesday. I'm so grateful for the care she receives and can't thank them enough.

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Review from Peter E (Son of Resident) published on 20 October 2025 Submitted via Website
Overall Experience

A friendly, quiet and even peaceful care home in beautiful surroundings. The staff are very caring. The home has gone out of it's way to resolve my mother's initial anxiety. Visitors are made to feel very welcome.

Reply from Kerry Johnson, Manager at Dale Lodge
Thank you so much for your kind and thoughtful words - they truly mean a lot to all of us here at Dale Lodge.

Its always lovely to welcome you when you visit your warmth and support make such a difference. Thank you again for taking the time to share your experience. Its a pleasure to care for your mum, and were so pleased to have both of you as part of the Dale Lodge family.

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Review from L K (Granddaughter of Resident) published on 28 February 2025 Submitted via Postal Card
Overall Experience

Dale Lodge is a lovely, clean and friendly care home. Nan is always well fed (appraently the food is lovely) and entertained. The activities are frequent and lots of fun. Thank you for looking after her so well.

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Review from S P (Daughter of Resident) published on 28 February 2025 Submitted via Postal Card
Overall Experience

My mum is happy in this environment. All of the staff are friendly and she always looks clean and tidy. Mum loves the visits arranged when the children and animals come as therapy.

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Review from L F (Daughter of Resident) published on 26 February 2025 Submitted via Postal Card
Overall Experience

Mum has always been treated with great care and dignity. All the staff are friendly and do their best to answer any queries we have. Mum always says now nice the food is and never complains about being hungry. Cleanness of rooms and lounge area is great.

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Review from J S (Friend of Resident) published on 31 January 2025 Submitted via Postal Card
Overall Experience

Dale Lodge is a loving caring home, everyone I see are very happy and comfortable. The staff are thoughtful and kind to everyone and to myself.

Reply from Kerry Johnson, Manager at Dale Lodge

Thank you for the review. I will pass your comment on to all staff.

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Review from T F (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card
Overall Experience

I feel confident that my dad is receiving the care and support that he needs.

Reply from Kerry Johnson, Manager at Dale Lodge

Thank you for your review. I will pass your comments on to all staff.

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Review from J M (Husband of Resident) published on 27 January 2025 Submitted via Website
Overall Experience

I cannot recommend Dale Lodge highly enough. From the moment you step through the doors, you are met with warmth, professionalism, and an environment that truly feels like home. The staff go above and beyond, treating every resident with kindness, dignity, and respect, making each individual feel valued and cared for.

The facilities are spotless, modern, and thoughtfully designed to cater to every need, from comfortable living spaces to engaging communal areas. The variety of activities and events available ensures that residents remain active, socially connected, and stimulated. It's clear that great care is taken to create a vibrant and supportive community.

The quality of care is outstanding, with highly trained, compassionate staff who take the time to understand each resident's unique needs. Communication with families is excellent, providing peace of mind that loved ones are in safe hands.

Reply from Kerry Johnson, Manager at Dale Lodge

Thank you for your review. I will pass your comment on to all staff.

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Review from F H (Daughter of Resident) published on 23 January 2025 Submitted via Website
Overall Experience
Mum began her stay at Dale Lodge when her Dementia was so bad she could no longer stay at home. The team are fantastic and the transfer was simple.
Dale Lodge is lovely and clean, and nicely laid out. The activities are really good, mum enjoyed the music and singing. The food is brilliant. The staff are friendly and caring. The home is small which means the staff know the clients really well. Nothing was too much trouble. Mum was always clean and nicely dressed.

I would recommend Dale Lodge to anyone looking for a care home for a loved one.

Reply from Kerry Johnson, Manager at Dale Lodge

Thank you for your review. I will pass your feedback your comments to all staff.

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Review from Joanne R (Daughter of Resident) published on 23 November 2023 Submitted via Website
Overall Experience

When the time comes when your parent can no longer live independently, it is one of the hardest decisions to make to move them into the care of someone else. However Dale Lodge has fulfilled all expectations in keeping Mum safe, well cared for and respected. I have nothing but gratitude and thankfulness that Mum is being cared for by this wonderful team.

Reply from Kerry Johnson, Manager at Dale Lodge

Thank you so much. I will pass your comments onto all the staff.

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Review from Vicky L (Daughter of Resident) published on 8 November 2023 Submitted via Website
Overall Experience

My mum has been at Dale Lodge for over three years. Her dementia has progressed significantly during this time, as have her care needs, but she has always received the same excellent standard of care during this time. It really is like a home from home and I never worry about my mum. The carers are all excellent. They truly care about the residents and go above and beyond to give them all the love, care and support they need every day. They have lots of activities and special events. This is a happy home. I would not hesitate to recommend Dale Lodge to anyone needing to place their loved one in a residential care home.

Reply from Kerry Johnson, Manager at Dale Lodge

Thank you for your feedback. I will pass your comments on to staff.

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Review from Lorraine M (Daughter of Resident) published on 21 November 2022 Submitted via Postal Card
Overall Experience

We were lucky at short notice to have a lovely room available. Mum has settled quickly and is enjoying the company. The staff are attentive and caring. What more could we ask at this difficult and emotional time?

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Review from Theresa A (Daughter of Resident) published on 1 November 2022 Submitted via Postal Card
Overall Experience

Our mum only arrived two days ago after a week's stint in hospital. Despite our concerns about Mum going into a residential care home after years of independent living, she seems to have settled in very well. The staff at Dale Lodge have been professional, caring and very kind - showing Mum respect and giving her dignity. Thank you so much for looking after her, it is a huge relief for all our family to see Mum looking happy and relaxed.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 January 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Dale Lodge.

Upcoming Events

There are no upcoming events for Dale Lodge.

Awards / Recognitions (7)

  • 17 Mar 2025Recipient: Dale Lodge
  • 15 Nov 2024Recipient: Dale Lodge
  • 28 Feb 2020Recipient: Nicholas James Care Homes Ltd

Accreditations

There are no accreditations posted yet for Dale Lodge.

Meet the Team (3)

Kerry Johnson
Kerry JohnsonJob Title:Registered ManagerJoined: 2000

I joined Nicholas James Care Home in June 2000 as a part-time care assistant. The company was supportive, and I enjoyed working in such a friendly environment. In 2007, my career progressed to deputy manager. This supporting role gave me everything I needed to further my career, and in 2014, I became the registered manager for Dale Lodge & Dale Mount! I am a very dedicated and loyal person when it comes to both family and work. I always look for team members who are honest, accountable, have integrity and good principles.

Together, we enable residents to be who they are as individuals and provide peace of mind to families by ensuring everyone is treated with the utmost respect and dignity. I am extremely honoured and privileged to be a part of this established company.

Shannon Burton
Shannon BurtonJob Title:Deputy ManagerJoined: 2017

I began working at Dale Lodge/Mount Care Home in 2017 as a Health Care Assistant. Through dedication, continuous learning, and a passion for delivering high-quality care, I progressed to the role of Team Leader. My commitment to supporting both residents and staff led to my promotion to Deputy Manager, where I took on greater responsibilities. My journey at Dale Lodge/Mount has provided me with valuable experience in leadership, team coordination, and person-centred care.

Claire Dodds
Claire DoddsJob Title:Activity Co-ordinatorJoined: 2014

I have been an activity provider at Dale Lodge and Dale Mount for over 10 years, providing a wide range of activities that not only bring diversity but also enhance an individuals mental health and wellbeing giving them a sense of inclusivity and a purpose to their day. I strive to ensure that all my Clients feel Happy, Safe and understood going above and beyond to ensure their days are enriching, full of fun, laughter and Love. I am absolutely delighted to have not only won the Regional's for the The Great British Care Awards but also the Finals in Birmingham for Activity Organiser this not only represents my journey but the journey of those i have the pleasure of working with everyday.

Frequently Asked Questions about Dale Lodge

What types of Care is Dale Lodge registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Dale Lodge have?

There are 12 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Dale Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Dale Lodge to the centre of Gravesend?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dale Lodge to verify any information. View our terms and conditions. Dale Lodge has an Enhanced Service -more info.