
I can't express how grateful I am that my mum is being looked after by such wonderful caring angelsCarol D(Daughter of Resident/Service User)

Dale Lodge is a fantastic care home. The care and compassion from the staff is wonderful.B P(Daughter of Resident/Service User)

The facilities here are fabulous and are only bettered by the brilliance of the staff.Brian B(Son of Resident/Service User)

I can't express how grateful I am that my mum is being looked after by such wonderful caring angelsCarol D(Daughter of Resident/Service User)

Dale Lodge is a fantastic care home. The care and compassion from the staff is wonderful.B P(Daughter of Resident/Service User)

The facilities here are fabulous and are only bettered by the brilliance of the staff.Brian B(Son of Resident/Service User)

Located in the rural setting of Southfleet Village, with its local shops and public houses, Dale Lodge has extensive surrounding grounds providing a spacious setting. Within these grounds are secure gardens for service users and families to enjoy at any time.
Easily accessible is the A2 road London and Coast Bound which runs close by. Other nearby amenities are Ebbsfleet Station and Bluewater Shopping Centre.
Service users requiring Dementia care have their...
Care Provided by Dale Lodge
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on the Room and the person-centred care
The price(s) shown are provided by the care home. Contact Dale Lodge for full pricing details and T&Cs.
Contact Dale Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Nicholas James Care Homes Ltd
- Private Owned
Person in charge
- Kerry Johnson(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1999
Room Information
- Single Rooms (12)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (2)
Dale Lodge Reviews (68)
Dale Lodge has a Review Score of 9.7 (9.688) out of 10, based on 16 reviews in the last 2 years.
Over all time Dale Lodge has 68 reviews.
I have been impressed by the amount of activities that take place.
It is always a clean home. Well cared for rooms.
The staff are amazing and have to put up with a stroppy mum sometimes. They always ring me or text me when mum doesn't feel well and they can get a doctor to her faster than waiting at A and E. Mum loves the music afternoons and once arrived as she was playing balloon tennis. The activities are always a great laugh and frequent visits from the lovely Labrador and various children who visit the elderly. Some wonderful days out are arranged but mum not wanting to join in but that is her choice. Thank you carers you are amazing
Thank you so much for your kind words. We are delighted to hear that your mum enjoys the music afternoons, activities, and visits from our furry and young friends! Our team always aims to respond quickly and ensure her health and well-being are prioritised, so it's wonderful to know you feel...
My mum moved into the home Nov24. She was 97 and just having been diagnosed with mild dementia. The staff have been brilliant helping her through a traumatic couple of months. Seems happy now thanks.
Thank you for your review. It is always a difficult decision to make, and knowing that your mum is settled and that you are happy with the care home and the care being provided is truly wonderful feedback for us. I will pass your feedback onto all staff.
Dale Lodge is a warm, caring and welcoming environment which I would highly recommend to anyone looking for a place for their loved one. Residents are treated as individuals, with dignity and respect. The Management team are fabulous and the fact that many of the staff have worked there for many years speaks for itself.
Thank you very much for your kind words. I will be sure to share this review with the team, who will be delighted to know they have made a positive difference.
One of the hardest choices has to be choosing a care home for a parent.
As my Mother's dementia has progressed, the team at Dale Lodge have adapted to ensure she is comfortable and safe, working very hard for her and every other resident to give them the best care possible.
I was speaking to one of the staff some time ago and mentioned the difficulty of their work and questioned if was easier for them over time as people come and go. She said... 'No, it never gets easier as we see them as our extended family'. I think this sums up the level of care, dedication and diligence the team exhibit. It has a family feel, is always very clean and doesn't smell as other homes can.
Thank you to all the staff at Dale Lodge!
Your words truly...
Dale lodge is fully supportive of my mother. She is very difficult at times but they care and always put her needs first. They call and keep me updated with any issues or concerns should they arise. I am unable to fault the care
We are very happy with the care aunty gets at dale lodge. She is a vegetarian and her needs are always met. Aunty is quite 'on the ball' and know exactly what's going on. Whenever she tells us of an issue she may have we always relay it to the manager and the issues are explained to us. The activities are always varied and adapted to all the residents needs. Aunty is always clean and her laundry is always done on a daily basis and there is never a smell in the home. Whilst the home is not the most luxurious I realise that the care is more important than chandeliers and crystal glasses well done to the whole team
Thank you very much for sharing your experience and for your kind, honest feedback. We're delighted to hear that your aunty is happy at Dale Lodge and that her dietary needs are always met. It's especially reassuring to know that she feels able to share her thoughts and that any concerns are...
My mum has been a resident at the care home for a few years and continues to receive the highest level of care. All the staff are friendly and caring and she loves the food. Her favourite activity is when the pet therapy dogs come to visit. She also likes getting her hair and nails done on a Wednesday. I'm so grateful for the care she receives and can't thank them enough.
A friendly, quiet and even peaceful care home in beautiful surroundings. The staff are very caring. The home has gone out of it's way to resolve my mother's initial anxiety. Visitors are made to feel very welcome.
Its always lovely to welcome you when you visit your warmth and support make such a difference. Thank you again for taking the time to share your experience. Its a pleasure to care for your mum, and were so pleased to have both of you as part of the Dale Lodge family.
Dale Lodge is a lovely, clean and friendly care home. Nan is always well fed (appraently the food is lovely) and entertained. The activities are frequent and lots of fun. Thank you for looking after her so well.
My mum is happy in this environment. All of the staff are friendly and she always looks clean and tidy. Mum loves the visits arranged when the children and animals come as therapy.
Mum has always been treated with great care and dignity. All the staff are friendly and do their best to answer any queries we have. Mum always says now nice the food is and never complains about being hungry. Cleanness of rooms and lounge area is great.
Dale Lodge is a loving caring home, everyone I see are very happy and comfortable. The staff are thoughtful and kind to everyone and to myself.
Thank you for the review. I will pass your comment on to all staff.
I feel confident that my dad is receiving the care and support that he needs.
Thank you for your review. I will pass your comments on to all staff.
I cannot recommend Dale Lodge highly enough. From the moment you step through the doors, you are met with warmth, professionalism, and an environment that truly feels like home. The staff go above and beyond, treating every resident with kindness, dignity, and respect, making each individual feel valued and cared for.
The facilities are spotless, modern, and thoughtfully designed to cater to every need, from comfortable living spaces to engaging communal areas. The variety of activities and events available ensures that residents remain active, socially connected, and stimulated. It's clear that great care is taken to create a vibrant and supportive community.
The quality of care is outstanding, with highly trained, compassionate staff who take the time to understand each resident's unique needs. Communication with families is excellent, providing peace of mind that loved ones are in safe hands.
Thank you for your review. I will pass your comment on to all staff.
Dale Lodge is lovely and clean, and nicely laid out. The activities are really good, mum enjoyed the music and singing. The food is brilliant. The staff are friendly and caring. The home is small which means the staff know the clients really well. Nothing was too much trouble. Mum was always clean and nicely dressed.
I would recommend Dale Lodge to anyone looking for a care home for a loved one.
Thank you for your review. I will pass your feedback your comments to all staff.
When the time comes when your parent can no longer live independently, it is one of the hardest decisions to make to move them into the care of someone else. However Dale Lodge has fulfilled all expectations in keeping Mum safe, well cared for and respected. I have nothing but gratitude and thankfulness that Mum is being cared for by this wonderful team.
Thank you so much. I will pass your comments onto all the staff.
My mum has been at Dale Lodge for over three years. Her dementia has progressed significantly during this time, as have her care needs, but she has always received the same excellent standard of care during this time. It really is like a home from home and I never worry about my mum. The carers are all excellent. They truly care about the residents and go above and beyond to give them all the love, care and support they need every day. They have lots of activities and special events. This is a happy home. I would not hesitate to recommend Dale Lodge to anyone needing to place their loved one in a residential care home.
Thank you for your feedback. I will pass your comments on to staff.
We were lucky at short notice to have a lovely room available. Mum has settled quickly and is enjoying the company. The staff are attentive and caring. What more could we ask at this difficult and emotional time?
Our mum only arrived two days ago after a week's stint in hospital. Despite our concerns about Mum going into a residential care home after years of independent living, she seems to have settled in very well. The staff at Dale Lodge have been professional, caring and very kind - showing Mum respect and giving her dignity. Thank you so much for looking after her, it is a huge relief for all our family to see Mum looking happy and relaxed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Dale Lodge.
There are no upcoming events for Dale Lodge.
Awards / Recognitions (7)
- 17 Mar 2025Recipient: Dale Lodge
- 15 Nov 2024Recipient: Dale Lodge
- 28 Feb 2020Recipient: Nicholas James Care Homes Ltd
Accreditations
There are no accreditations posted yet for Dale Lodge.
Meet the Team (3)

I joined Nicholas James Care Home in June 2000 as a part-time care assistant. The company was supportive, and I enjoyed working in such a friendly environment. In 2007, my career progressed to deputy manager. This supporting role gave me everything I needed to further my career, and in 2014, I became the registered manager for Dale Lodge & Dale Mount! I am a very dedicated and loyal person when it comes to both family and work. I always look for team members who are honest, accountable, have integrity and good principles.
Together, we enable residents to be who they are as individuals and provide peace of mind to families by ensuring everyone is treated with the utmost respect and dignity. I am extremely honoured and privileged to be a part of this established company.

I began working at Dale Lodge/Mount Care Home in 2017 as a Health Care Assistant. Through dedication, continuous learning, and a passion for delivering high-quality care, I progressed to the role of Team Leader. My commitment to supporting both residents and staff led to my promotion to Deputy Manager, where I took on greater responsibilities. My journey at Dale Lodge/Mount has provided me with valuable experience in leadership, team coordination, and person-centred care.

I have been an activity provider at Dale Lodge and Dale Mount for over 10 years, providing a wide range of activities that not only bring diversity but also enhance an individuals mental health and wellbeing giving them a sense of inclusivity and a purpose to their day. I strive to ensure that all my Clients feel Happy, Safe and understood going above and beyond to ensure their days are enriching, full of fun, laughter and Love. I am absolutely delighted to have not only won the Regional's for the The Great British Care Awards but also the Finals in Birmingham for Activity Organiser this not only represents my journey but the journey of those i have the pleasure of working with everyday.
Frequently Asked Questions about Dale Lodge
What types of Care is Dale Lodge registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Dale Lodge have?
There are 12 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Dale Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Dale Lodge to the centre of Gravesend?
2.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dale Lodge to verify any information. View our terms and conditions. Dale Lodge has an Enhanced Service -more info.