
I can't express how grateful I am that my mum is being looked after by such wonderful caring angelsCarol D(Daughter of Resident/Service User)

Dale Lodge is a fantastic care home. The care and compassion from the staff is wonderful.B P(Daughter of Resident/Service User)

The facilities here are fabulous and are only bettered by the brilliance of the staff.Brian B(Son of Resident/Service User)

I can't express how grateful I am that my mum is being looked after by such wonderful caring angelsCarol D(Daughter of Resident/Service User)

Dale Lodge is a fantastic care home. The care and compassion from the staff is wonderful.B P(Daughter of Resident/Service User)

The facilities here are fabulous and are only bettered by the brilliance of the staff.Brian B(Son of Resident/Service User)

Located in the rural setting of Southfleet Village, with its local shops and public houses, Dale Lodge has extensive surrounding grounds providing a spacious setting. Within these grounds are secure gardens for service users and families to enjoy at any time.
Easily accessible is the A2 road London and Coast Bound which runs close by. Other nearby amenities are Ebbsfleet Station and Bluewater Shopping Centre.
Service users requiring Dementia care have their...
Care Provided by Dale Lodge
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on the Room and the person-centred care
The price(s) shown are provided by the care home. Contact Dale Lodge for full pricing details and T&Cs.
Contact Dale Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Nicholas James Care Homes Ltd
- Private Owned
Person in charge
- Kerry Johnson(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1999
Room Information
- Single Rooms (12)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (2)
Dale Lodge Reviews (68)
Dale Lodge has a Review Score of 9.7 (9.688) out of 10, based on 16 reviews in the last 2 years.
Over all time Dale Lodge has 68 reviews.
I find mum is being well looked after and cared for.
I find the home to be clean and caring, well fed. I find the staff to be helpful and friendly and enjoy my visits to see my husband. Only brief visits so I do not see activities take place.
I would like to thank all the staff for their excellent care and support. They have also helped me with dealing with my dads dementia. I love the large activities that have recently taken place. Thank You
Whenever I visit nan she is sometimes crying, but mainly happy when I do visit. She has got a sense of humour and is usually laughing and remembering old times. I feel she is well looked after.
Very good care home. Always helpful. Very polite.
We always find the staff friendly and cooperative. Giving every help and assistance. Very good with the residents, would recommend.
Staff are friendly and helpful. Residents are well looked after and given activities to do. They all seem well fed, although they rarely remember the details. You can tell that the residents need stimulations which I understand is difficult as they all need different.
The home is clean, bright and most importantly does not smell as so many other homes do. The staff are clean and tidy and always in uniform. They are all very friendly and caring. No complaints at all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Dale Lodge.
There are no upcoming events for Dale Lodge.
Awards / Recognitions (7)
- 17 Mar 2025Recipient: Dale Lodge
- 15 Nov 2024Recipient: Dale Lodge
- 28 Feb 2020Recipient: Nicholas James Care Homes Ltd
Accreditations
There are no accreditations posted yet for Dale Lodge.
Meet the Team (3)

I joined Nicholas James Care Home in June 2000 as a part-time care assistant. The company was supportive, and I enjoyed working in such a friendly environment. In 2007, my career progressed to deputy manager. This supporting role gave me everything I needed to further my career, and in 2014, I became the registered manager for Dale Lodge & Dale Mount! I am a very dedicated and loyal person when it comes to both family and work. I always look for team members who are honest, accountable, have integrity and good principles.
Together, we enable residents to be who they are as individuals and provide peace of mind to families by ensuring everyone is treated with the utmost respect and dignity. I am extremely honoured and privileged to be a part of this established company.

I began working at Dale Lodge/Mount Care Home in 2017 as a Health Care Assistant. Through dedication, continuous learning, and a passion for delivering high-quality care, I progressed to the role of Team Leader. My commitment to supporting both residents and staff led to my promotion to Deputy Manager, where I took on greater responsibilities. My journey at Dale Lodge/Mount has provided me with valuable experience in leadership, team coordination, and person-centred care.

I have been an activity provider at Dale Lodge and Dale Mount for over 10 years, providing a wide range of activities that not only bring diversity but also enhance an individuals mental health and wellbeing giving them a sense of inclusivity and a purpose to their day. I strive to ensure that all my Clients feel Happy, Safe and understood going above and beyond to ensure their days are enriching, full of fun, laughter and Love. I am absolutely delighted to have not only won the Regional's for the The Great British Care Awards but also the Finals in Birmingham for Activity Organiser this not only represents my journey but the journey of those i have the pleasure of working with everyday.
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