Park View Care Centre

The contract and payment side was also handled well, not rushed as I have heard happens in some places.

Staff seem friendly and caring. Particularly pleased with entertainment; whenever I phone or visit mum I interrupt her in the middle of something eg. concert, scrabble or just being in the garden. Both parents seem happy and well treated.

Very clean maintained. Home very helpful and polite caring staff.

My mum came in with grade four plus sores. The home has been caring, honest, helpful and very supportive. I could not have asked for anything better. My dad is also in Park View and has been so much better since he came in.

I miss my mum so much although have some comfort knowing how well cared for Mum was in such a lovely home. Mum could not swallow due to her Parkinsons and was on a purree diet. The kitchen made a great effort. I am still missing my mum so very much, I am devastated.

Following recent changes in management, Park View has continued to improve from an already reasonably high standard. In the seven and a half years I have been associated with the nursing home, there has never been cause for serious complaint. Recent positive steps have been towards residents entertainment and more inclusion of relatives input into care, food and communication. All staff are approachable, willing to listen and react when necessary in a positive way.

I cannot praise the staff at Park View highly enough. My Dad was there for 18 months, and during the first 8 months our Mum was still alive, and she visited daily, often being asked to stay for refreshments etc. so that they were still treated as a couple. After she passed away, the nurses, cleaning staff all did their very best to bridge the gap in his loss. All the staff were very patient with him when he couldn't understand where our Mum was and why she wasn't visiting. Their care and devotion during his final days surpassed anything we could have expected and allowed our Dad to spend his last days in what had become his home. We often would hear the nurses speaking to him with affection and always with respect so that he maintained a dignity even in his passing.

The nurses were kindness itself to his family were always on hand to give us sympathy and understanding, they supported us during a very difficult time. God Bless.

My mother has been in nursing since December 2015, I visit weekly. My mother is always in her room and in a wheelchair. She only sees support workers whilst carrying out their care duties. She can have no contact or communication with other residents as they too are kept in their rooms. The home has had numerous managers within the last three years and constant staffing problems. Hopefully, the newly appointed manager will turn the home around.

My friend seems very happy and very well cared for.

I cannot say how well my mother-in-law has been cared for at Park View. The friendly and hard-working staff have cared for her extremely well. Their prompt action with my mother-in-law was excellent. The ambulance crew also praised their prompt action.

The care given to my father is excellent. The staff who care for him are kind, compassionate and treat him with dignity. He receives excellent care and food. He receives medication at precise times, as a result of all these factors he is in good health. Any issues raised regarding my father are dealt with promptly and satisfactorily.

I attend Park View Care Centre normally once a week to visit my elderly brother who suffers from dementia. I have found the service there friendly and helpful to myself and my brother. I have noticed an improvement over the past year in the service to my brother and in respect of my part in it as his next of kin.

She appears to be well cared for.

Very good home and happy with my wife's care. Clean and staff always ready to answer questions and address any problems. Well done.

I find all the carers so nice and helpful, there is nothing that they would not do for my dad.

I am pleased with the care received. I do wish mum could be offered more one to one care to keep her occupied in the day.

My mother has advanced dementia and is totally bedridden. She has been a resident of Park View for nearly four years. The care given has been excellent. The staff are compassionate and caring. She is always clean, comfortable and safe.