
The building is lovely, the gardens are beautifulGilly C(Daughter of Resident/Service User)

All of the staff are caring and professional, the food looks and smells deliciousMeryl B(Daughter of Resident/Service User)

It is superbly well run and the residents are at the heart of everything they do.Sara K(Daughter of Resident/Service User)

The building is lovely, the gardens are beautifulGilly C(Daughter of Resident/Service User)

All of the staff are caring and professional, the food looks and smells deliciousMeryl B(Daughter of Resident/Service User)

It is superbly well run and the residents are at the heart of everything they do.Sara K(Daughter of Resident/Service User)

Lavenders is situated in pleasant countryside surroundings and pursues a philosophy of care that respects the individual and their aspirations. A safe and happy environment enables each Resident to exercise choice in social, spiritual and occupational activities. They offer only single rooms, all with ensuite facilities, maintaining an atmosphere of dignity and privacy. A choice of sitting and dining areas with tranquil views helps create a warm and comfortable home....
Care Provided by Lavenders
Primary Care Categories
- Older Person Care
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 59 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are based on size of room, ranging from a Standard Single room with ensuite bathroom up to an apartment with different sizes in-between.
The price(s) shown are provided by the care home. Contact Lavenders for full pricing details and T&Cs.
Contact Lavenders to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Eleanor Nursing and Social Care Ltd
- Private Owned
Person in charge
- Sam Bojkiw (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (51)
- Single Rooms with ensuite Wet Room (51)
Visiting
- Open house policy
Parking
- parking Onsite
Lavenders Reviews (62)
Lavenders has a Review Score of 9.6 (9.593) out of 10, based on 15 reviews in the last 2 years.
Over all time Lavenders has 62 reviews.
Our mum went to Lavenders for respite, so she could enjoy being looked after 100% and to enable our family to have a holiday without worrying as much. All of the staff were welcoming, attentive and treated her with care , kindness and dignity. They made her feel at home and encluded her in activities but equally respected her privacy when she wanted it. The food was very good, with a nice selection of meals ,drinks & snacks all day long. Everybody, including residents were friendly. From a family point of view we had no major concerns. And if we had any small concerns they were listened to and adjustments made. Lavenders made an experience my mum was dreading into something she enjoyed and now will have no fears if she decides to go back. Thank you .
Thank you so much for sharing such a thoughtful review. We know how difficult it can be to take that first step with respite care, so it's wonderful to hear that your mum's experience turned into such a positive one. Knowing she felt comfortable, cared for, and able to enjoy her time with us is...
My mum came to Lavenders on a 2 week respite to see if she wanted to be in a care home in the first place. She was very worried and so were we. We didn't need to worry, because from the first week we could see a change in mum, she was very happy again after being on her own for nearly 3 years at home. She was constantly saying what a nice place Lavenders was and how caring all the staff were to her. She made her mind up to stay full time very quickly and her anxiety and worrying about falling at home seemed to go away. Mum enjoys all the things that the staff have planned during the day and she likes to join in. All of the staff are really friendly to her family and always say hello when we turn up. All in all we couldn't have found a nicer place for her to live safely and in the knowledge we know she is being looked after very well.
Thank you so much for sharing this. We know how worrying that first step can be, so it's lovely to hear how quickly things turned around and how much more settled and happy your mum feels. That sense of reassurance for both her and your family is so important. We're really grateful for your trust, and it's wonderful to know it feels like the right place for her.
My mum loved living at Lavenders, it's a warm, friendly, well-established home with friendly , caring staff and residents that openly welcomed her. She had a new lease of life, it was wonderful to watch - she bloomed.
She loved the home cooked food on offer and the cooks were happy to talk to her to adjust meal size to her needs. She was always telling us what was on the menu.
Unfortunately, she was only there for a short time, but long enough to know that she was happy there. She had her own room . There is plenty of activities to do which she joined in and loved.
She had as much help with her needs as she needed, still keeping her independence, going for walks around the lovely grounds or the town/park nearby or out in the car with us.
It's a shame that she couldn't have more time at Lavenders - she loved it. Thank you for looking after her!
Thank you so much for sharing such a heartfelt message. It's incredibly moving to hear how your mum found comfort, joy, and a renewed sense of life during her time with us. Seeing someone truly bloom and feel at home is everything we hope to offer. We're so sorry her time with us was short, but it...
We are very happy with the care our mother receives at Lavenders. Staff are very caring of the residents and friendly to visitors. Food is of an excellent standard with a wide variety of menus. The building and grounds are kept clean and tidy. Complaints and queries are dealt with swiftly. There are a variety of activities for the residents to take part in on a daily basis.
Thank you so much for your kind feedback. It really means a lot. It's lovely to hear that your mum feels well cared for and that you've had such a positive experience too. Knowing the environment feels welcoming, the care consistent, and the communication responsive is exactly what we hope to provide. We truly appreciate your support.
We have never had any significant issues and all requests however small have been actioned promptly. Lavenders is definitely a home from home experience. A big thank you to all the staff.
Thank you so much for such a thoughtful message. It's incredibly reassuring to hear that your mum feels truly at home. That's the greatest compliment we could receive. Knowing she's happy and well supported, and that communication has been responsive along the way, means a great deal to us. We're so grateful for your trust over the past two years and for your kind words about the whole team.
Lavenders is in a beautiful setting with well kept gardens. Staff are super and caring. Plenty of activities for residents to enjoy. Food is good with a varied menu. I would certainly recommend Lavenders to others.
Thank you so much for your lovely feedback. It's great to hear that the setting, the team, and the day-to-day life at Lavenders have all made such a positive impression. Knowing you'd recommend us means a great deal. We truly appreciate your kind words and support.
I would recommend Lavenders wholeheartedly to anyone looking for a care home.
Thank you so much for sharing this. We understand how difficult and emotional situations like this can be, and it means a great deal to hear that the experience brought comfort, reassurance, and dignity at such an important time. Knowing that the care and kindness shown made a real difference is something we never take for granted. Your words are truly appreciated.
Staff very friend;y, mum settled and likes her room. She likes a joke with staff and a laugh is good.
It's so lovely to hear your mum has settled in well and is enjoying herself, especially having a laugh with the staff! Knowing she feels at ease and comfortable in her room really means a lot. Thank you for sharing this.
I am impressed with the width of care which includes stimulation of residents in very pleasant ways from music to playing games. Therapeutic care is beneficial all round it seems.
The level of friendliness, love ad care of the staff, impresses and is reflected in the peace and happiness of those in care.
I cannot fault anything other than difficult passing at busy times.
Thank you so much for your kind and thoughtful words. It's lovely to hear that your first experience has felt so positive and reassuring. Knowing that the warmth, care, and atmosphere here have made such an impression means a great deal to us. We really appreciate your feedback and we're so glad you've felt the genuine care that goes into each day.
The carers are absolutely lovely but I feel that sometimes they are over whelmed with amount that they have but they do everything with a smile.,
Thank you for sharing this and it really means a lot. It's so reassuring to hear that your aunt has settled in well, especially when it was something you were worried about. That kind of peace of mind is so important. Your kind words about the carers are deeply appreciated, and you're right, they give so much of themselves every day, always with kindness. We truly value your honesty and support.
The staff will do anything you ask for and quickly become your friends. We have a high class chef and the food is excellent. There is a lot lovely feeling of freedom and I can wander round the garden alone deadheadding the roses if I want to. We have a lovely Gardener's Club when we are given a waist high plot to grow flowers or vegetables which the kitchen will cook specially
We have a brilliant activities lady who conducts all sorts of entertainments including exercise sessions, poetry reading, classical music,and singing and dancing sessions.
I would say that this is a very happy place to be if you have to be in a Care Home.
Thank you so much for your lovely words. It really means a lot to hear how much we have become a home for you. It's wonderful to know the team have made you feel supported and at ease, and that the garden, food, and activities have brought you so much joy. The fact that you can still enjoy your...
Some of mums friends from years gone by come in to see mum and they have told their children that Lavenders is for them once they are not so independent.
Thank you to the team at Lavenders for everything you do for mum
Thank you so much for your kind words. It really means a lot to us to know that your mum feels happy with us. Seeing familiar faces, building friendships, and feeling cared for are all such important parts of daily life, and we're so glad to hear that's been the experience. We're lucky to have such...
Very clean and staff were extremely polite and helpful. Very impressed, when we were visiting a friend.
Thank you for sharing your experience! It's wonderful to hear that you found our home was well-maintained and that the staff made you feel welcome during your visit. We know how important it is for friends and family to feel comfortable when visiting, so we do everything we can to provide the best experience. Your kind words mean a lot, and we'll be sure to share them with the team!
The meals provided are delicious, of extremely high quality, and much enjoyed by our three nonagenarian parents. High praise to the chef(s).
We feel so very fortunate to have Lavenders close by and would recommend it highly to anyone considering a care home for their loved ones. Thank you Lavenders, for your wonderful managerial staff and all the amazing team that make this home an exceptionally happy place.
Thank you for your heartfelt review. We're so pleased to hear about the positive experience you've had with the care provided. It's truly rewarding to know that the supportive environment, attentive staff, and high-quality meals have made a meaningful difference. Creating a welcoming and caring...
Quiet and tranquil location and setting.
Friendly staff throughout, very attentive putting residents' needs first.
Hotel feel with freedom to move around premises.
Ample lounges allowing families to meet.
The moving-in experience was seamless and the team on hand to facilitate Dad's needs from entering made him relax.
Food options and quality are very good.
Dad is relaxed and comfortable within his surroundings.
Room pleasant but small however option to move to a larger room are available on availability.
Facility very clean.
Thank you for your thoughtful feedback. We're delighted to hear that your experience has been positive. It's our priority to make sure that residents and their families feel comfortable and supported. Your kind words are greatly appreciated, and we remain committed to providing excellent care. Thank you for choosing us.
He's worried about putting weight on, due to the top-notch food they serve each day.
Thank you all for helping our dad settle in.
Dear Fay, thank you for sharing your positive experience with us. We are delighted to hear that your father has settled in well over the past six weeks and is very happy. Our staff strives to provide a welcoming and supportive environment for both residents and their families, and it's gratifying...
Her room looks on the entrance and she loves seeing everyone come in and out. Perfect for her as at her bungalow she never saw people walk past.
Mum loves it and we are delighted that Mum is happy and content making the rest of her life enjoyable and comfortable. We can come and see her whenever we want. Perfect.
Thank you for your heartwarming feedback. We are delighted to hear that our home is the right place for your mum, and we are so happy that it has lived up to your expectations. We're glad your mum enjoys the activities, the food and her room's ambience and knowing that your mum is happy, content,...
I would recommend anyone with a friend or relative needing care to have a look at Lavenders.
Thank you for your thoughtful and lovely feedback. We are so happy to hear that you are pleased with our service, facilities, care, and interactions with our staff. This reaffirms our commitment to providing quality care and reflects the dedication of our wonderful staff. Thank you for choosing...
Lavenders have proven now and in the past to offer excellent service to their resident in all aspects that benefit the quality of life be it accommodation, catering, entertainment, care, understanding, motivated staff-quality management all these vital components are on display.
Very welcoming, nice staff, always helpful and will return at some point.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Lavenders.
There are no upcoming events for Lavenders.
Awards / Recognitions (2)
- 11 Feb 2022Recipient: Eleanor Nursing and Social Care Ltd
- 12 Jan 2022Recipient: Eleanor Nursing and Social Care Ltd
Accreditations
There are no accreditations posted yet for Lavenders.
Meet the Team (1)

Jackie, the Deputy Manager at Lavenders, brings over three decades of experience in the care sector, beginning her career as an RMNH in 1985. Her passion for mental health advocacy and her dedication to upholding high standards of care make her an invaluable part of our team
Frequently Asked Questions about Lavenders
What types of Care is Lavenders registered for?
Older Person Care, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Lavenders have?
There are 51 Single Rooms.
What are the Facilities & Services at Lavenders?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Lavenders to the centre of West Malling?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lavenders to verify any information. View our terms and conditions. Lavenders has an Enhanced Service -more info.