
safe, secure, well cared for, loved and well fedScott N(Son of Resident/Service User)



safe, secure, well cared for, loved and well fedScott N(Son of Resident/Service User)



Madeira Lodge is a specialist 48-bed care environment in New Romney, Kent, specialising in care for those with dementia and its related conditions.
The two-storey building has rooms that are decorated to a high standard and offers a sensory garden.
Potential clients and their families are actively encouraged to visit and spend some time at the home as part of the assessment process.
Respite services are also offered as a break for family members who care for their loved ones at home.
Care Provided by Madeira Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 48 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Madeira Lodge Care Home to confirm what's included and get a personalised quote:
Pricing is provided as a guide only, please speak directly with the home for details regarding an assessment, following which, accurate price information and finer detail can be provided.
The price(s) shown are provided by the care home. Contact Madeira Lodge Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Belmont Healthcare
- Private Owned
Person in charge
- Gina Stevenson-Ball (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2021
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (48)
- Single Rooms with ensuite Wet Room (22)
Visiting
- Visitors to sign in on arrival via electronic device.
Parking
- Onsite parking, disabled access and electric charging point.
Madeira Lodge Care Home Reviews (45)
Madeira Lodge Care Home has a Review Score of 8.8 (8.800) out of 10, based on 9 reviews in the last 2 years.
Over all time Madeira Lodge Care Home has 45 reviews.
Dementia patients can be quite temperamental, however, the staff know how to deal with residents in these situations in a professional and...
Dementia patients can be quite temperamental, however, the staff know how to deal with residents in these situations in a professional and caring manner.
From past experiences of my nan being in previous other homes, I can say that this one has been the best!
My wife was looked after with compassion and with great dignity. She had no complaint about the home whatsoever and was contented and calm. The staff seemed to know each resident as an individual and were always at hand when help was needed. They were cheerful, friendly and extremely supportive...
My wife was looked after with compassion and with great dignity. She had no complaint about the home whatsoever and was contented and calm. The staff seemed to know each resident as an individual and were always at hand when help was needed. They were cheerful, friendly and extremely supportive and had a genuine care for the people in the home. Indeed, three of the senior staff attended my wife's memorial service which meant a great deal to our family. We are forever grateful to all the staff of Madeira Lodge.
Visits to the hospitals and doctors are traumatic for dementia residents when this has been necessary a member of staff goes...
Visits to the hospitals and doctors are traumatic for dementia residents when this has been necessary a member of staff goes with her giving reassurance. Both manager and staff give me and the family confidence she is in a very caring home and it helps us come to terms with the illness. Thank you Maderia Lodge.
My mother in law is well cared for and happy at Madeira Lodge. The staff are always courteous and respectful.
My mother in law is well cared for and happy at Madeira Lodge. The staff are always courteous and respectful.
The staff at this care home are a godsend. They truly care about the residents and my Nan has made so much progress here. This care home has made our family feel so much more content knowing that my Nan is finally being looked after in the way she needed.
The staff at this care home are a godsend. They truly care about the residents and my Nan has made so much progress here. This care home has made our family feel so much more content knowing that my Nan is finally being looked after in the way she needed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 August 2024Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Madeira Lodge Care Home.
There are no upcoming events for Madeira Lodge Care Home.
Awards / Recognitions (7)
- 11 Sep 2026Recipient: Madeira Lodge Care Home
- 26 Sep 2022Recipient: Belmont Healthcare
- 26 Sep 2022Recipient: Belmont Healthcare
Accreditations
There are no accreditations posted yet for Madeira Lodge Care Home.
Meet the Team (1)

Gina began her career as a carer & has worked hard to progress her knowledge and experience over 20+ years.
She wholeheartedly believed this was...
Gina began her career as a carer & has worked hard to progress her knowledge and experience over 20+ years.
She wholeheartedly believed this was her path because she has always been a people person and was determined to give back to the community.
She has an abundance of knowledge in a variety of care environments, including Learning Disabilities, Mental Health, as well as Dementia.
Managing Care Homes for over 8 years, her determination as a Registered Manager has resulted in exceptional outcomes, i.e. achieving levels of ‘Outstanding’ with CQC.
Care is such a fantastic industry to work within and you meet some amazing people along the way”.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Madeira Lodge Care Home to verify any information. View our terms and conditions. Madeira Lodge Care Home has an Enhanced Service -what an Enhanced Service includes.