Walmer Care Centre

Our Mum has been placed in Walmer care centre after leaving hospital due to her Alzheimers, she has settled so well, the staff have been Amazing with her, she hardly eats, but the staff are constently trying to get her to eat. The staff are always open & honest with us about Mum. They encourage us to ring to ask how Mum has been, when we are unable to visit. We are very happy with the care she is receiving.

My mother has advanced dementia. I never wanted her to go into a carehome, but I have been pleasantly surprised with how she has settled. The staff have been so caring, friendly + helpful. Nothing is too much trouble and I am so pleased that my mother is getting the care & attention she deserves

Highly appreciated by Dad and myself.

My nan went into walmer care centre for respite care. We noticed a change in nan almost immediately. She got her belly laugh back. Nans sleeping and appetite has improved since being a walmer care center. She also looks well presented and cared for. It didnt take the staff long to build a good connection with nan where she feels comfortable enough to be able to banter with them.

The care mum and ourselves received was amazing, although mum was not here long, everyone was kind and caring and treated mum with the utmost dignity. They were available 24/7, no matter what you needed, a cup of tea, a shoulder to cry on. I cannot thank them enough for the care and support we as a family received.

The carers are amazing and have looked after our mum with great care. Also looking after the residents families.They care alot about the families, feed you and ask if you want drinks etc.They treat all who come into the home like family and make you feel at home.Thank you from the bottom of our hearts.

I appreciate the care and attention all the staff provide to all the residents. The weekly updates show the activities and events organised by WCC, which always look fun for all!

Glad we were able to get mum in Walmer Care Centre. She loves the staff, they treat her as family, she is well cared for, excellent staff and home.

Staff - friendly and cheerful and caring. Room - functional. Food - fine. Building - convenient downstairs. A trial for the staff in getting me to my room upstairs. No doubt you are satisfied that the barriers are necessary. Residents - have my deepest sympathy.

The home had organised a birthday party for mum, I and the family were so overwhelmed with joy to see the effort involved to make mum's day special.

My grandma has lived here since August 2025. Our whole family has never felt so reassured, and its been lovely to see her so happy. On her birthday the home organised a disco.

Everyone at the place is helpful and friendly. Most importantly, my mother-in-law is very happy to be here. They held a wonderful birthday party, and we thoroughly enjoyed it. Thank you so much for helping us.

Staff friendly and welcoming, makes it a pleasure to visit.

I feel at ease visiting Janet as I know she is being well looked after in every way.

I have found the staff very friendly and supportive. They are all partticularly knowledgeable when discussing my aunt and her condition. In particular they are very patient and understanding when dealing with her. Regular checks are carried out and there always seems to be a member of staff available to deal with the residents needs.

We have always enjoyed visiting our friend because the staff are always warm and welcoming. The home is well kept and clean.

It is good that staff wear their name badges which is helpful for residents and visitors alike.

The care home had a wonderful afternoon tea out in the garden. Pimms, scones, cakes etc, much prepared by the residents. Also, a man playing the saxophone. Later in the month, there was the summer lunch which had games, a singer and many of the residents dancing.

My mum has been in the home for 3 weeks and appears to have settled well now. All our questions and concerns were answered during the transition stage. Mum appears clean and well dressed in her own clothes which is also important to me. All staff are approachable and happy to listen to me however minor my query is.

An amazing team who provided the best care I could have hoped for. I felt confident that she was safe and cared for at all times.The staff not only provided my mother with loving care, they also provided support to me at a very difficult time.The home has a very happy upbeat atmosphere. I witness staff treating residents kindly and as individuals.