
staff are friendly, cheerful and helpful but most of all they treat all the residents with respect,Mollie G(Sister of Resident/Service User)

I find that the care here is amazing, always makes us feel welcome when we visit.Maxine P(Granddaughter of Resident/Service User)

a real home from home where the residents are treated as members of the family.Cath M(Daughter of Resident/Service User)

staff are friendly, cheerful and helpful but most of all they treat all the residents with respect,Mollie G(Sister of Resident/Service User)

I find that the care here is amazing, always makes us feel welcome when we visit.Maxine P(Granddaughter of Resident/Service User)

a real home from home where the residents are treated as members of the family.Cath M(Daughter of Resident/Service User)

Carleton Lodge and Carleton Mead stand side by side, overlooking the busy sea bay, with views all the way to France.
The Royal Marines bandstand is on the green a few minutes away and musical concerts in the summer are a great feature of Deal life. The Deal Lifeboat centre and the yachting club nearby adds to the local marine interest of the Walmer area. Good local shops, the town centre...
Care Provided by Walmer Care Centre
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 37 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on the Room and the person-centred care
The price(s) shown are provided by the care home. Contact Walmer Care Centre for full pricing details and T&Cs.
Contact Walmer Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Nicholas James Care Homes Ltd
- Private Owned
Person in charge
- Jo Allen(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2002
Room Information
- Single Rooms (30)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (19)
Walmer Care Centre Reviews (100)
Walmer Care Centre has a Review Score of 9.8 (9.798) out of 10, based on 30 reviews in the last 2 years.
Over all time Walmer Care Centre has 100 reviews.
Our family appreciate that the care teams are flexible with visiting times around the protected meal times.
The Carelton Team really do go above and beyond to ensure that their residents are treated as individuals and have created a warm, kind and caring environment for all them and visitors.
Thank you for your feedback and kind words. It is really appreciated. Thank you
My mum decided that residential care would be her best option due to immobility and living alone in her own home. She tried 2 weeks respite care initially, and decided to make it permanent. The staff are lovely, and nothing seems too much trouble. Residents are given as much help as they need and are treated with dignity and respect. Mum has made some friends, and has a far superior quality of life with good company in a beautiful place. The location is far better suited for myself and siblings to visit her, and she seems very happy.
Thank you for your feedback and kind words. It is really appreciated. Thank you
Mum has been part of the home family for over 5 years now. A really wonderful caring team, you couldn't ask for better. I love chatting to other residents and the working team. I never have to worry if my Mum is ok. The activities are great, whether they are one to one, as a larger group or visiting school children, dancers, singers. Thank you for looking after my Mum xx
Thank you for your feedback and kind words. It is really appreciated. Thank you
The management team are very approachable and always keep me informed on how my aunt is doing and always let me know if they have any concerns regarding my aunts health and always let me know if they have had to call for medical assistance for my aunt.
My aunt has been at the home for almost a year now, she is happy and has settled really well. It is great to know she is so happy and cared for so well.
Thank you to all the staff!
Thank you for your feedback and kind words. It is really appreciated. Thank you.
Loving caring polite staff. Clean building with a good atmosphere. Hard working staff that demonstrate tolerance and understanding of the residents. Rooms are clean and tidy. I always recommend the home to other members of the public.
Thank you for your feedback and kind words. It is really appreciated. Thank you
I have been volunteering here since October. I have always found the staff very welcoming. I have observed a very keen sense of belonging to a family when the staff attend to the residents. There is a very varied activity programme which runs every day. I think the biggest asset which I have seen every member of staff has is patience - something that is so crucial for the residents living here. They are cared for as individuals with dignity and kindness.
Thank you for your feedback and kind words. It is really appreciated and the time you give to our home
Dad moved into Walmer Care Centre in October 2024, he has always said he would never accept moving into a care home, even when in hospital after falls he was always wanting to leave before his treatment had finished. We took Dad with trepidation wondering how long he would last, he is still there three months later and he is very happy. The staff are wonderful, kind, respectful and engaging. There is always a cheerful atmosphere and the care is outstanding. Why were we worried, Dad is thriving.
Thank you for your feedback and kind words. It is really appreciated. Thank you.
My mum lives at the home and is very well cared for by the lovely carers. They're friendly, family-orientated and dedicated.
Thank you for your feedback and kind words. It is really appreciated. Thank you.
Wonderful staff, so helpful and really understand the needs of the residents. Always on hand to answer any questions we have regarding our aunt's care.
Thank you for your feedback and kind words. It is really appreciated. Thank you.
I have been so impressed by the professionalism, caring nature and general helpfulness of every member of staff at Walmer Care Centre since I first contacted them in early January to enquire about urgent short-notice respite care. The gentleman whom I was assisting to arrange the respite care is being looked after extraordinarily well. The standard of care provided is exceptional. It is clear that everyone who works there, from the carers and senior carer to the deputy manager and manager, are naturally caring people who are committed to doing the best job possible for their residents, and take a genuine interest in each individual resident. It is the people who work there who really make this place what it is. Thank you to you all.
Thank you so much for your review it's so nice to hear such good feedback for the team.
The carer was very knowledgeable about Mum's meds, habits and personality and can see Mum is very comfortable in her surroundings.
Mum has been happy here for the last four years. The staff are very accommodating. Nothing is too much trouble. Mum and staff are always having good banter.
Could not have wished for a better place for Mum for the last two weeks of life. Staff were not only kind and caring to Mum but also to me and other relatives. Would not hesitate to recommend Walmer Care Centre.
As a family, we cannot praise the staff enough for their patience and commitment to care in a thoughtful, kindly way.
We would have no hesitation in recommending Walmer Care Centre.
Great staff who seem to really care and take note of reviews. They foster a good, friendly atmosphere and my dad has always been happy and well looked after. I highly recommend Walmer Care Centre!
Dad moved into the care home in late December 23 and settled in straight away. The staff are fantastic with him and our family is very happy that he’s here. There’s a lovely atmosphere when we call in to see him with lots of friendly faces. We would highly recommend the care home.
Thank you for your feedback and kind words. It is really appreciated. Thank you
We as a family are very pleased with the care of our Mother, the staff are very friendly, helpful, and caring towards residents and family members, and nothing is too much trouble. Our Mother is always clean and her room is bright and tidy. The staff keep us informed. Overall the staff are very caring and the care home is very warm and welcoming. We are very happy with the quality of care our Mother receives.
Thank you so much for your feedback. We welcome all feedback and are happy to know you are all happy with the care and the home. Thank you.
All staff are wonderful, I couldn't be happier with the care my wife receives.
Thank you so much for your feedback. We welcome all feedback and are happy to know you are all happy with the care and the home. Thank you, Walmer care team.
The staff are extremely caring and do everything possible to keep my wife happy. It is reassuring to find that she likes being there and remains positive about the home.
Thank you so much for your feedback. We welcome all feedback and are happy to know you are all happy with the care and the home. Thank you, Walmer care team.
There’s a great variety of weekly activities that Mum enjoys. Everyone is treated as individuals with their own likes, dislikes and preferences. The staff are all so kind, friendly and helpful. I have to mention the special care that is taken to celebrate events like Christmas, birthdays, anniversaries and Mother’s Day. Our Mother’s Day tea today was wonderful! We are very pleased that Mum is settled in such a lovely environment which suits her so well. This gives us peace of mind knowing that she is safe and happy in your care.
Thank you so much for your feedback. We welcome all feedback and are happy to know you are all happy with the care and the home. Thank you, Walmer care team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 April 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Walmer Care Centre.
There are no upcoming events for Walmer Care Centre.
Awards / Recognitions (14)
- 18 Nov 2025Recipient: Walmer Care Centre
- 10 Sep 2025Recipient: Walmer Care Centre
- 28 Feb 2020Recipient: Nicholas James Care Homes Ltd
Accreditations
There are no accreditations posted yet for Walmer Care Centre.
Meet the Team (5)

I have been working at Walmer Care for 10 years, I started as a health care assistant and have progressed until becoming the registered manager 2 years ago after completing my level 5. During my time at Walmer I have completed Dementia Care matters course, implementing person centred care and breaking down barriers within the home through staff training and environmental changes. I am motivated to improve our residents quality of life from the moment they get here and ensure they receive an outstanding level of care.

I have been working at Walmer Care Centre for 18 years, I started as a health care assistant, completed both NVQ 2 & 3 and progressed to Deputy manager. During this time I have also been given the opportunity to become a Dementia Care mapper to help enhance person centred care.

I have been a team member at Walmer Care centre for over 20 years, during that time I have been supported and encouraged to develop professionally, currently doing my level 5. I am now the deputy manager which makes me feel valued, respected and appreciated. During my time here I have been instrumental in implementing the Gold standard framework, this leading to improving end of life care at the home.

I have been at Walmer Care Centre for 17 years, and have been providing activates at the home for 10 years, I have an NVQ2 in Health and social care and have completed both Napa Training and daily sparkle training to enable we to provide those activities in the best way possible. In 2016, I was the first person to win the Kent in Care award for putting people first. My hope is to provide person centred and life history driven activities for all our residents however far along their dementia journey they are.

I have been with Walmer Care Centre for over 20 years, providing a balanced and nutritious diet for the residents. I have a City & Guilds qualification in food preparation and food safety from Canterbury Technical College and have also achieved a supervisory kitchen management qualification. I really enjoy a themed challenge but the most rewarding part is seeing our residents enjoy lovely home cooked food.
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