
staff are friendly, cheerful and helpful but most of all they treat all the residents with respect,Mollie G(Sister of Resident/Service User)

I find that the care here is amazing, always makes us feel welcome when we visit.Maxine P(Granddaughter of Resident/Service User)

a real home from home where the residents are treated as members of the family.Cath M(Daughter of Resident/Service User)

staff are friendly, cheerful and helpful but most of all they treat all the residents with respect,Mollie G(Sister of Resident/Service User)

I find that the care here is amazing, always makes us feel welcome when we visit.Maxine P(Granddaughter of Resident/Service User)

a real home from home where the residents are treated as members of the family.Cath M(Daughter of Resident/Service User)

Carleton Lodge and Carleton Mead stand side by side, overlooking the busy sea bay, with views all the way to France.
The Royal Marines bandstand is on the green a few minutes away and musical concerts in the summer are a great feature of Deal life. The Deal Lifeboat centre and the yachting club nearby adds to the local marine interest of the Walmer area. Good local shops, the town centre...
Care Provided by Walmer Care Centre
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 37 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on the Room and the person-centred care
The price(s) shown are provided by the care home. Contact Walmer Care Centre for full pricing details and T&Cs.
Contact Walmer Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Nicholas James Care Homes Ltd
- Private Owned
Person in charge
- Jo Allen(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2002
Room Information
- Single Rooms (30)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (19)
Walmer Care Centre Reviews (100)
Walmer Care Centre has a Review Score of 9.8 (9.798) out of 10, based on 30 reviews in the last 2 years.
Over all time Walmer Care Centre has 100 reviews.
I have nothing but praise for the team at Walmer Care Centre. Since Mum moved in there in October, the care and kindness shown to her has been second to none. I have been surprised by how quickly Mum has settled in, and I attribute this to the active engagement of the staff to make each day a fun one. I am able to visit whenever I like and also bring in my dog (who thoroughly enjoys the attention and food he gets from the other residents!) and importantly I am kept fully informed of all changes and incidents affecting my Mum. I feel comfortable asking questions and any concerns are quickly resolved. A great team!
Thank you for your feedback, it is a pleasure looking after mum. Kind regards, Walmer care team.
So pleased with the care that my dad has at Walmer Care Centre. The staff are caring and attentive. I have peace of mind knowing that he is safe and well looked after. I am able to visit when I like and am made to feel very welcome.
Thank you for your feedback. Kind regards, Walmer Care Team.
I feel he is safe and well cared for.
I thank the staff for their dedication doing work that must be challenging at times.
Thank you so much for your feedback. We welcome all feedback an are happy to know you are all happy with the care and the home. Thank you.
The care for my wife over the last three years has been excellent. The staff are very caring and activities are very good. My wife loved joining in but sadly now she is bedbound. The cheery, friendly staff keep her smiling and comfortable. A fantastic team.
Friendly staff who keep us updated on Dad's status.
Thank you for your feedback, if you would like to discuss feedback further please come and see us. Thank you.
Very happy with Walmer Care Centre. My husband is made to feel safe and relaxed. The food is of a high standard and the staff are welcoming. If there are any issues these are dealt with promptly.
Thank you so much for your feedback, I will share this with all the staff. Thank you
The staff are so friendly, kind, caring and compassionate, and know mum so well. The range of activities organised for the residents is amazing. Mum's happy and content living at the Mead, and I really can't recommend Walmer Care Centre enough.
Thank you for your feedback and kind words. It is really appreciated. Thank you
My mum received the very best of care throughout her residency, I can't fault any aspect. Thank you all.
I am sharing all the feedback with staff, it is much appreciated. Thank you.
The carers were so close to Mum and our family. It was like they were extended family to us. We couldn't have asked for more, thank you.
Thank you so much for your feedback, mum is missed each day.
The care given to my mother throughout her six years in Carlton Lodge was outstanding. The staff were so caring, kind and fun with her. She was always well turned out and we were so happy to know how well she was being cared for. Absolutely outstanding staff, thank you.
Thank you so much for your feedback. It was a pleasure caring for Mum and having her be part of our family. Thank you.
Fantastic. My wife never mentioned home for the six years she was cared for. Initially, she looked forward to my visits until during the pandemic when the staff took great care of her. She was very happy and was cared for better than I could in any way at home. They kept her safe from Covid and ensured that she was comfortable and safe at all times. I and my family are extremely happy that we chose this home. Right at the end my family were by her bedside with frequent staff visits constantly checking on us all and providing refreshments.
Thank you. As you know you and your wife were big parts of our family and we were so pleased as a team to be able to provide care for her for so many years, she is dearly missed by all. Thank you for your kind feedback.
My mother was in Walmer Care Centre for six years until she passed away on 10/02/2022. I could not wish for better care! The staff retention over the years has been amazing, which offered my mother good quality and consistent care. She was always happy and comfortable. The carers were with her to the end. I could not praise the home enough and am grateful Mum had the opportunity to be cared for there.
Thank you so much for this feedback. Mum was a big part of our family, and we had the pleasure of 6-years to enjoy her singing and beautiful smile. She will be missed very much by all.
My mother-in-law went for a temporary rehab stay after a brain bleed (hemorrhagic stroke). We needed a care home urgently, and after a check of CQC ratings and from our local knowledge, we found that Walmer Care Centre had a room. What an amazing place, from the moment we arrived, such a professional transfer from car to chair to her new room, and the care carried on from there. They treated her as an individual from the moment we arrived, and they really cared about her. Having been in Hospital for a couple of weeks, this was a change indeed. She has now decided to live there permanently, and it is just so nice for my wife and I to know she is being well looked after by an amazing team. Thank you, Walmer Care Centre Team!
Thank you so much for your review. Feedback is always welcome. Thank you.
Mum recently moved into Walmer Care Centre, first on respite and now as a permanent resident. The family has been warmly welcomed into the community, and the care is excellent. We were able to go away on a 2-week holiday, knowing Mum would be well looked after and I had no worries about being away. Medical issues are dealt with before I raise concerns. Mum has settled in well and loves her sea view.
Thank you for your review and support since mums admission.
The care she has been provided with both by the staff and by outside intervention at their discretion has made her life worthwhile again and she continues to thrive in the positive and supportive surroundings which the home provides.
Although I have been unable to visit during the COVID pandemic, the weekly newsletters and videos provided by the home have been very welcome and have given me confidence that all my mother's needs have been provided for as they were previously and that she is fully cared for and cherished in her lovely surroundings.
I think we were very lucky to find this caring place for my mother and I always feel welcomed by the staff.
Thank you so much for your feedback its very much appreciated.
My husband has been at Carleton Lodge for a year now and during that time, he has received such kind, compassionate care from the staff that he has recovered exceptionally well from a very low point in his life. The staff are always friendly, helpful, and loving and they work hard to meet the needs of each resident. During the lockdown period, staff arranged video calls and when possible, a wave through the window. I could not have wished for a better care home for my husband and I thank all the staff and management for their continued care and compassion.
Thank you so much for your feedback and for your support.
Walmer Care Centre is my mum’s third care home and by far the best. The other two nursing homes have asked us to move mum due to her advanced Alzheimer’s, saying they couldn’t cope with her needs but after 8 months at Walmer she is a different person, much calmer, she is always clean and tidy and very well looked after. We are regularly kept up to date with what’s happening and nothing is any bother to the wonderful, caring staff. The home is very clean, safe, tidy. Snacks and drinks available all the time and great food too. I’ve looked around many homes around this area and this is by far the best care homes I’ve seen. Can’t recommend it enough.
Thank you so much
My wife has now been a guest at Walmer Care Centre since December 20th, six months of warm and loving care. I know most of the staff by now though I sometimes get their names muddled. Without exception, they are a lovely group of carers who have handled all the additional problems of Covid in their stride. The residents are handled with loving care and I am so happy with them. My wife, who is a dementia sufferer, interacts with them very well and seems to feel at home with them.
Thank you so much.
We are so grateful for the dedication and care of the staff and the sensible and professional way they are dealing with this pandemic and the risks involved. Thank you all.
Thank you so much.
The whole team at Walmer Care Centre have pulled out all the stops to make things as least challenging as possible for the residents during this extended lockdown period and I can't thank or praise them enough. Although we have not been able to take advantage of the socially distanced visits that have been organised to visit mum we have been able to Zoom on a regular basis thanks to the staff taking the laptop into her room so we all get to see each other. Mum's time during lockdown has been so much better at WCC than it would have been if she had been in her own home thanks to the staffs' enthusiasm and kindness. Everyone there has our gratitude for keeping the residents (and staff) safe and well, and entertained and happy in these difficult times and the weekly family update that they send out keeps us feeling involved. Hopefully, things will get back to some semblance of normality soon so we can all get together again, but until then THANK YOU all from the bottom of our hearts.
Thank you so much
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 April 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Walmer Care Centre.
There are no upcoming events for Walmer Care Centre.
Awards / Recognitions (14)
- 18 Nov 2025Recipient: Walmer Care Centre
- 10 Sep 2025Recipient: Walmer Care Centre
- 28 Feb 2020Recipient: Nicholas James Care Homes Ltd
Accreditations
There are no accreditations posted yet for Walmer Care Centre.
Meet the Team (5)

I have been working at Walmer Care for 10 years, I started as a health care assistant and have progressed until becoming the registered manager 2 years ago after completing my level 5. During my time at Walmer I have completed Dementia Care matters course, implementing person centred care and breaking down barriers within the home through staff training and environmental changes. I am motivated to improve our residents quality of life from the moment they get here and ensure they receive an outstanding level of care.

I have been working at Walmer Care Centre for 18 years, I started as a health care assistant, completed both NVQ 2 & 3 and progressed to Deputy manager. During this time I have also been given the opportunity to become a Dementia Care mapper to help enhance person centred care.

I have been a team member at Walmer Care centre for over 20 years, during that time I have been supported and encouraged to develop professionally, currently doing my level 5. I am now the deputy manager which makes me feel valued, respected and appreciated. During my time here I have been instrumental in implementing the Gold standard framework, this leading to improving end of life care at the home.

I have been at Walmer Care Centre for 17 years, and have been providing activates at the home for 10 years, I have an NVQ2 in Health and social care and have completed both Napa Training and daily sparkle training to enable we to provide those activities in the best way possible. In 2016, I was the first person to win the Kent in Care award for putting people first. My hope is to provide person centred and life history driven activities for all our residents however far along their dementia journey they are.

I have been with Walmer Care Centre for over 20 years, providing a balanced and nutritious diet for the residents. I have a City & Guilds qualification in food preparation and food safety from Canterbury Technical College and have also achieved a supervisory kitchen management qualification. I really enjoy a themed challenge but the most rewarding part is seeing our residents enjoy lovely home cooked food.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Walmer Care Centre to verify any information. View our terms and conditions. Walmer Care Centre has an Enhanced Service -more info.