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Bridge Haven Care Home

Conyngham Lane, Bridge, Canterbury, Kent CT4 5JX
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Bridge Haven Care Home, Canterbury
Bridge Haven Care Home, Canterbury
Bridge Haven Care Home, Canterbury

Bridge Haven Care Centre has a rural setting in the village of Bridge, close to the city of Canterbury in Kent. It provides care and support for older people living with dementia and strives to give them a new and exciting quality of life during their time at the home.

The home’s philosophy of care is to eradicate loneliness and boredom by promoting social interaction and engagement.

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Care Provided by Bridge Haven Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,270From £1,397
Residential Dementia CareFrom £1,270From £1,397

The fee covers all dietary and hydration requirements: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; medication administration/assistance; entertainment/companionship; personal care, cleaning and some outings. Hairdressing is not included although hair washing and drying is provided under personal care. Newspapers and some outings are also not included. Top-up fees are considered.

Contact Bridge Haven Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Emmanuel Armah (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 1

Room Information

  • Single Rooms (53)
  • Single Rooms with ensuite Wet Room (22)

Bridge Haven Care Home Reviews (81)

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9.5

Bridge Haven Care Home has a Review Score of 9.5 (9.489) out of 10, based on 27 reviews in the last 2 years. Over all time Bridge Haven Care Home has 81 reviews.

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Showing 81 reviews matching selected criteria
Review from A S (Friend of Resident) published on 6 August 2026 Submitted via Website
Overall Experience
I have been visiting a friend at Bridge Haven Care Home since he arrived there a few months ago. I'm genuinely impressed with the home. Each time I visit, thee is a calm but happy atmosphere; the staff are friendly, professional and above all, very caring and patient with the residents. The home is clean and bright (there is not a hint of 'unpleasant smell' - a rare thing in my experience). There are several comfortable areas for residents and visitors to sit, including the gardens. The staff engage with the residents individually and through activities to keep people engaged and stimulated (I've had great fun joining in Karaoke and bingo!). The homemade food looks really delicious!
My friend is doing so well there, he is always clean and fresh as is his room.

I congratulate Emmanuel, the manager, and his team.

Reply from Emmanuel Armah, Home Manager at Bridge Haven Care Home

Thank you very much for your thoughtful and encouraging review. Your kind words are greatly appreciated by everyone at Bridge Haven. We are delighted to hear that your friend is happy and well cared for, and we will share your lovely feedback with the whole team.

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Review from Amanda H (Daughter of Resident) published on 15 July 2026 Submitted via Postal Card
Overall Experience

Staff are lovely & very attentive, sometimes it looks like staff are under pressure and need more carers to help, as Sometimes residents are very needy and take up all of there time, the carers are great and do their best all the time.

Reply from Emmanuel Armah, Home Manager at Bridge Haven Care Home

Thank you for taking the time to share your kind feedback. We truly appreciate your continued support and are delighted to hear that our team has been caring, attentive and treated your loved one with dignity. We also appreciate your comments regarding staffing pressures. We are continually...  

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Review from Janice A (Daughter of Resident) published on 9 July 2026 Submitted via Postal Card
Overall Experience

Always find carers are kind + friendly especially Baba + Karan

Reply from Emmanuel Armah, Home Manager at Bridge Haven Care Home

Thank you for your kind feedback. We are pleased to hear that you find our team friendly and caring, and we truly appreciate your support.

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Review from Barry F (Friend of Resident) published on 11 June 2026 Submitted via Postal Card
Overall Experience

I found staff always very friendly and helpful. Staff always kept me informed if there was ever any problem. My friend was well cared for, and was always happy.

Reply from Emmanuel Armah, Home Manager at Bridge Haven Care Home
We are delighted to hear that you found our staff friendly and helpful, and that you felt kept informed whenever needed. It is especially pleasing to know that your friend was well cared for and happy, as this is always our main priority.
I will be sure to share your lovely feedback with the whole team, who will really appreciate your comments.

Once again thank you

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Review from J C (Daughter-in-law of Resident) published on 9 June 2026 Submitted via Postal Card
Overall Experience

Friendly staff helpfull & caring

Reply from Emmanuel Armah, Home Manager at Bridge Haven Care Home
Thank you for your kind review.
We are delighted to hear that you find our staff friendly, helpful and caring.

Your feedback means a great deal to the whole team and is very much appreciated.

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Review from Lynne R (Daughter of Resident) published on 2 June 2026 Submitted via Postal Card
Overall Experience

This is our first visit since the residents were moved to Primrose. I like it much better. The residents are closer together and feel like a community instead of being spaced so far apart. They seem much more involved with each other rather than falling asleep. The staff are very actively involved with the residents too, having them all closer together. Very happy with the move & the care the residents receive. Rooms are nicer too!

Reply from Emmanuel Armah, Home Manager at Bridge Haven Care Home

Thank you for your lovely feedback. We are pleased to hear that the move to Primrose has been positive and that residents are enjoying being closer together as a community. I will share your kind words with the team.

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Review from K C (Niece of Resident) published on 21 May 2026 Submitted via Postal Card
Overall Experience

I try to visit my Aunty as much as possible I have always found the staff very helpful and kind and considerate in their care of the residents. Its clean and tidy and there is lots of care and attention given. Its a lovely atmosphere. My Aynt seems very happy there.

Reply from Emmanuel Armah, Home Manager at Bridge Haven Care Home

Thank you so much for such a heart-warming review. It is wonderful to hear that your Aunt feels happy, well cared for, and comfortable with us. Our team takes great pride in creating a warm, clean, and supportive home where residents are treated with kindness, dignity, and respect. Your thoughtful words mean a great deal to everyone here, and we truly appreciate you taking the time to share them.

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Review from Robert G (Son of Resident) published on 29 April 2026 Submitted via Postal Card
Overall Experience
I have visited Mum a couple of times this month and I am very impressed with the care she recieves at Bridge Haven.
The facility is very well run and the staff are excellent.
Her room is kept clean and tidy
Sue always looks clean and looked after
(Does need a shave now and then)

Well done Bridge Haven

Reply from Emmanuel Armah, Interim Home Manager at Bridge Haven Care Home

Thank you for your kind feedback. We are delighted to hear that you are pleased with the care your mum receives at Bridgeman. Your comments about our team and the cleanliness of the home are greatly appreciated, and we will ensure your feedback is shared with the staff. Thank you also for your note regarding shaving. We will continue to monitor this closely.

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Review from Heleen L (Sister of Resident) published on 12 March 2026 Submitted via Postal Card
Overall Experience

This is a friendly, caring home that suits Erica well (since she settled in) and she enjoys helping other residents and staff whenever she can. The morning activities seem to have slowed down and are fewer than 1 year ago, but whether this relates to the number of residents, an their interests... I'm not sure...

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Review from Paula W (Sister of Resident) published on 6 March 2026 Submitted via Postal Card
Overall Experience
Myself and the family are very happy with the home & staff.
Our sister has been here at Bridge since November 2023 and our sister always seems happy apart from sometimes when she is a but low just like us all.
The staff are very good and very approachable and take care of everything that is asked of them

We have no complaints and would recommend to any family.

Reply from Emmanuel Armah, Home Manager at Bridge Haven Care Home
Thank you for taking the time to share such kind feedback about Bridge Haven. It is very reassuring for our team to hear that you and your family feel happy with the care and support your sister receives.

Our staff work hard to create a warm, supportive environment where residents feel safe,...  

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Review from Steven G (Son of Resident) published on 26 January 2026 Submitted via Postal Card
Overall Experience
Mum loves her new room, we are pleased she has more space and en-suite facility. It is clear the staff are very dedicated in what they do and their care and attention is very much appreciated.

Thank you

Reply from Emmanuel Armah, Home Manager at Bridge Haven Care Home

Thank your for your kind feedback. We are delighted to know your mum is enjoying her new room. We really appreciate your lovely comments about our dedicated staff and their care.

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Review from Valerie M (Daughter of Resident) published on 24 December 2025 Submitted via Postal Card
Overall Experience
The care at Bridge is amazing. The carers are wonderful and treat residents with great respect.

In my case, my mother is very difficult and the job of the carers is hard. But they never show impatience.

Reply from Emmanuel Armah, Home Manager at Bridge Haven Care Home

Thank you so much for your kind words about Bridge Haven. We are delighted to hear that our carers treat residents with respect and provide compassionate care, even in challenging situations. We are proud of our team for their patience, dedication, and professionalism and it is wonderful to know...  

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Review from S M (Daughter of Resident) published on 27 November 2025 Submitted via Postal Card
Overall Experience

Mum has been at Bridge Haven for 3 1/2 years now and although her dementia has deteriated over that time the care and professionalism of the staff has been very good. They are always smiling and happy to see me come in to visit. Although her dementia has stopped Mum from taking part in activities there is so much going on around her. Feel happy in the knowledge that she is well looked after

Reply from Emmanuel Armah, Home Manager at Bridge Haven Care Home

Thank you so much for sharing your experience. We are delighted to hear that you feel confident i the care your mum receives at Bridge Haven. Our team takes great pride in providing compassionate support and making each visit a positive experience. Even with the challenges of dementia, we strive to...  

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Review from Anthony C (Son of Resident) published on 27 November 2025 Submitted via Postal Card
Overall Experience
The staff are all friendly and professional which is real credit to them all.

The only other comments (and I am writing in haste) is that I really believe an more cared for garden would bring real health benefits to all - including staff.

Reply from Emmanuel Armah, Home Manager at Bridge Haven Care Home

Thank you so much for sharing your experience. We are delighted to hear that you feel confident in the care your mum receives at Bridge Haven. Our team takes great pride in providing compassionate support and making every visit a positive experience. It's wonderful to know that, even with the...  

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Review from Tracy S (Daughter of Resident) published on 27 November 2025 Submitted via Postal Card
Overall Experience
Staff are very friendly and look after my mum very well.

Very pleased.

Reply from Emmanuel Armah, Home Manager at Bridge Haven Care Home

Thank you so much for your kind words. We are delighted to hear that mum was happy with the care she received and that our team has made a positive difference. Our staff take great pride in providing compassionate and friendly support every day, and your feedback means a lot to us

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Review from David K (Son of Resident) published on 27 November 2025 Submitted via Postal Card
Overall Experience

Mum's capacity to look after herself was so impaired when she came to Bridge Haven. Now, with the excelent care that she has recieved she looks stronger and stronger and more mentally capable. She is a change person and back to her old self! Thank you for the care you given Mum and a new lease of life.

Reply from Emmanuel Armah, Home Manager at Bridge Haven Care Home

Thank you so much for sharing this wonderful feedback. We are thrilled to hear that your mum has regained strength and confidence, and it is heartwarming to know she is feeling more like herself again. Our team is dedicated to providing the highest standard of care, and your kind words are truly appreciated. We are delighted to have made a positive difference in her life.

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Review from Chris G (Husband of Resident) published on 15 July 2025 Submitted via Postal Card
Overall Experience

Care in my wife's deteriorating condition very well organised and caringly operated

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Review from K C (Niece of Resident) published on 20 June 2025 Submitted via Postal Card
Overall Experience

I try to visit regularly to Bridge Haven. I have always found the staff to be very kind and caring to the residents. They offer a wide rang of activities to engage with the residents.

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Review from Soo H (Daughter of Resident) published on 3 June 2025 Submitted via Postal Card
Overall Experience

Very attentive staff who are quick to respond to Mum's needs. Fabulous range of activities. Staff are professional and courteous. Mum is very well looked after.

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Review from Lorraine G (Friend of Resident) published on 7 March 2025 Submitted via Postal Card
Overall Experience

I visited Bridge Haven on many occasions and was blown away by the staff. The care team were amazing. Kind, caring, gentle and attentive. I hope I don't need a care home in the future but I have told my family I would be happy to go here.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 March 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

There are no upcoming events for Bridge Haven Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Bridge Haven Care Home.

Accreditations

There are no accreditations posted yet for Bridge Haven Care Home.

Meet the Team (1)

Emmanuel Armah
Emmanuel ArmahJob Title:Registered Home ManagerJoined: 2023

Registered Home Manager at Bridge Haven

Frequently Asked Questions about Bridge Haven Care Home

What types of Care is Bridge Haven Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bridge Haven Care Home have?

There are 53 Single Rooms.

What are the Facilities & Services at Bridge Haven Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Bridge Haven Care Home to the centre of Canterbury?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bridge Haven Care Home to verify any information. View our terms and conditions. Bridge Haven Care Home has an Enhanced Service -more info.