Search...

Bridge Haven Care Home

Conyngham Lane, Bridge, Canterbury, Kent CT4 5JX
Avante Care & Support Logo
Jobs
Bridge Haven Care Home logo
Bridge Haven Care Home, Canterbury
Bridge Haven Care Home, Canterbury
Bridge Haven Care Home, Canterbury

Bridge Haven Care Centre has a rural setting in the village of Bridge, close to the city of Canterbury in Kent. It provides care and support for older people living with dementia and strives to give them a new and exciting quality of life during their time at the home.

The home’s philosophy of care is to eradicate loneliness and boredom by promoting social interaction and engagement.

Avante Care and Support...  

Care Provided by Bridge Haven Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,270From £1,397
Residential Dementia CareFrom £1,270From £1,397

The fee covers all dietary and hydration requirements: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; medication administration/assistance; entertainment/companionship; personal care, cleaning and some outings. Hairdressing is not included although hair washing and drying is provided under personal care. Newspapers and some outings are also not included. Top-up fees are considered.

Contact Bridge Haven Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Emmanuel Armah (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 1

Room Information

  • Single Rooms (53)
  • Single Rooms with ensuite Wet Room (22)

Bridge Haven Care Home Reviews (81)

Submit a Review
9.5

Bridge Haven Care Home has a Review Score of 9.5 (9.489) out of 10, based on 27 reviews in the last 2 years. Over all time Bridge Haven Care Home has 81 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Bridge Haven Care Home
Loading...
Showing 81 reviews matching selected criteria
Review from Christine C (Daughter of Resident) published on 6 February 2025 Submitted via Postal Card
Overall Experience

Bridge Haven Care Home is a lovely place, all the staff are very friendly and approachable. My mum has settled very well and is very happy. We were concerned about her going into care but the home was wonderful from day one and I would recommend them to anyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L P (Friend of Resident) published on 3 February 2025 Submitted via Postal Card
Overall Experience

My personal thanks to all the staff for being extremely attentive and supportive, one member of staff, in particular, goes above and beyond to make everyone feel safe and cared for. All staff are caring, it is very clean and airy. It is lovely to see just how fond the staff are with their patients. Keep up the good work.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Eric W (Friend of Resident) published on 3 February 2025 Submitted via Postal Card
Overall Experience

Our friend is well cared for and looked after and will be. One member of staff, in particular, has looked after my friend and is always kind and cheerful, takes his job very well and is always keeping us in the picture. My wife and I are always welcome.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steve B (Son of Resident) published on 23 January 2025 Submitted via Postal Card
Overall Experience

Mother has been in the home for over 12 months. Staff are welcoming and know who I am here to see. Staff are attentive and friendly to my mother who has advanced dementia and Parkinson's. Key staff tend to ensure mum feels comfy and relaxed. Always staff present and happy to help. Make visits more enjoyable and reassuring.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J S (Daughter of Resident) published on 20 January 2025 Submitted via Postal Card
Overall Experience

Staff are very kind to my mother and all her needs met. The meals look appetising and Mum has put on weight! She has a lovely room that staff keep clean and tidy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diana M (Sister of Resident) published on 30 December 2024 Submitted via Website
Overall Experience

Bridge Haven is a fabulous care home providing care, support and companionship for both residents and relatives. I have found the team from carers to senior management open, approachable and thoroughly professional. My relative cannot speak highly enough of the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nic L (Son of Resident) published on 11 December 2024 Submitted via Postal Card
Overall Experience

My mum has been smiling from ear to ear since coming to Bridge Haven Care Home. The staff are very friendly and always make Mum feel welcome and involved in all activities.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julian V (Son of Resident) published on 4 September 2023 Submitted via Website
Overall Experience

My mum went to Bridge Haven Care Home in November last year after her previous home closed down. I have nothing but praise for all the staff taking care of my mum; she now has everything she has craved since she was diagnosed with vascular dementia. It was so hard at home, but knowing she is being looked after and having a range of activities to keep her occupied is lovely to know and stops me worrying about her. I see her every week, and the look on her face when she sees me melts my heart. Thank you to everyone at Bridge. I would recommend them to anyone who asks me.

Reply from Anita Easton, Home Manager at Bridge Haven Care Home

Many Thanks for your feedback. I am so pleased to hear how happy your mum is here at Bridge Haven and that you would recommend the home to others that means a lot.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Terry D (Son of Resident) published on 4 September 2023 Submitted via Website
Overall Experience

After looking at 27 other homes, we struck gold with this one. Care and interaction are spot on, and the activities are often and engaging for the residents. My mum thinks of Bridge Haven as home. Bridge Haven suffers from the same government underinvestment as all others, but they hide it the best.

Reply from Anita Easton, Home Manager at Bridge Haven Care Home

Thank you for your review. We are so pleased you picked Bridge Haven for your mum, we love having her with us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joy R (Daughter of Resident) published on 1 September 2023 Submitted via Website
Overall Experience

I would highly recommend Bridge Haven Care Home. It has a lovely feel about it. The lounges are set out really well rather than residents all sitting around in a circle. My mum is really happy here and has been here over a year and a half now and I am very pleased with the home. The staff are lovely. Very caring and understanding and keep the family updated at all times. It is lovely to see their social media page with my mum's smiling face on there from time to time so that we know what activities she has been up to.

Reply from Anita Easton, Home Manager at Bridge Haven Care Home

Many thanks for your review. Our social media page is a big part of our home and it is lovely to hear feedback regarding it.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michelle H (Daughter of Resident) published on 31 August 2023 Submitted via Website
Overall Experience

I had promised my mum that she would never go into a care home, sadly when we could no longer cope, we had no choice (last August 2022). We spent days visiting and reviewing all homes in a wide spread area, some I wouldn't let my dog live in. Bridge Haven has not only eased the pain and guilt for me, but I know my mum is being looked after far better than I could have hoped for. She is treated with respect, love , kindness, friendship and warmth. Bridge Haven is one of the only care homes I know that ensures that the residents are kept entertained with plenty of activities. Bridge Haven gives more than just special care for my mum, they are always supportive to me. I feel included and comfortable amongst them. In my opinion, the staff are Bridge Haven. They are amazing and wouldn't hesitate in recommending them to anyone. Thank you, to you all.

Reply from Anita Easton, Home Manager at Bridge Haven Care Home

Thank you for your lovely review, I am so glad you are happy with Bridge Haven. We like to count the residents as our own family and their family too. My staff are there to support all residents and family members. We do like to have a busy and varied activity schedule here at Bridge Haven.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brian C (Next of Kin) published on 30 August 2023 Submitted via Website
Overall Experience

Our friend is extremely well cared for. Her room is always spotless, and she always praises the staff and the food. When we visit, the staff we meet are obviously very caring and can answer any questions we may have concerning our friend's well-being.

Reply from Anita Easton, Home Manager at Bridge Haven Care Home

Many thanks for your review; it is much appreciated. I will make sure the comments are passed to my domestic team, who go out of their way to keep the home clean and fresh.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne C (Sister of Resident) published on 18 April 2023 Submitted via Postal Card
Overall Experience

Whenever I visit my sister, I am impressed by the kindness of any member of staff I speak to. All the staff I have observed, whether dealing with my sister or any other resident, respond with sympathy, patience and understanding and also show affection to those who seek it, as my sister does.

Reply from Anita Easton, Home Manager at Bridge Haven Care Home

Many thanks for your response. I am pleased to hear that the staff here at Bridge Haven are delivering such a high level of care and understanding.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Toni M (Daughter of Resident) published on 17 February 2023 Submitted via Postal Card
Overall Experience

My mum has been a resident here since 2017, the staff and management at Bridge Haven Care Home have always been caring, considerate, respectful and attentive to the needs of the people in their care. I don't have one specific experience to refer to as there have been so many examples of the above over the years, always good.

Reply from Anita Easton, Home Manager at Bridge Haven Care Home

Many thanks for your review, I am pleased to hear you're so happy with the care and respect your mum has received and is receiving here at Bridge Haven. It's our pleasure to have mum here with us as part of our Bridge Haven Family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jack L (Great-grandson of Resident) published on 8 February 2023 Submitted via Website
Overall Experience

My Great Grandma went to heaven at Bridge Haven after being there a long time. But every time I visited with my granddad or my mum she was happy and the staff made her smile and gave me some biscuits. She loved Bingo.

Reply from Anita Easton, Home Manager at Bridge Haven Care Home

Thank you very much for your review. I am glad your great grandma was happy here with us and I am glad to hear the staff looked after you as well. All the best to you and your family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D B (Son of Resident) published on 8 February 2023 Submitted via Website
Overall Experience

Very pleased with the care my mother received. Staff are very friendly and confident. The place was always clean and tidy, the food was very good, and the patients were always looked after well. Could not have asked for more for my mum during her final time with us.

Reply from Anita Easton, Home Manager at Bridge Haven Care Home

Many thanks for your review. It was a pleasure to have your mum here with us. Many thanks.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carolyn H (Daughter of Resident) published on 8 February 2023 Submitted via Website
Overall Experience
The whole setup is superb. The staff all seem to genuinely care for Mum and look after her every need.
The facilities are excellent, and there seems to be plenty of top-quality equipment to look after each resident and their individual needs.
If there are any issues at all, a senior nurse calls immediately, and communication with the family is constant.
Mum is never left on her own and is constantly checked, supported, entertained and looked after.
The food seems very good, and Mum never seems to be hungry.
She seems very content at all times, and as a family, we are very happy that she is safe, comfortable and happy.

Thanks for all you are doing for her.

Reply from Anita Easton, Home Manager at Bridge Haven Care Home

Thank you for your review. It is so nice to hear you as a family as so happy with us all at Bridge Haven. I am lucky to have a good staff team with me here at Bridge Haven who treat the residents with love and care like one of their own.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from T D (Daughter-in-law of Resident) published on 2 February 2023 Submitted via Postal Card
Overall Experience

All of my mother-in-law's needs are being met on a daily basis. All staff are very attentive to her moods and needs. Communication between staff, client and family are very good. Any issues are dealt with very quickly. We can phone at any time and nothing is ever too much trouble.

Reply from Anita Easton, Home Manager at Bridge Haven Care Home

Many thanks for your review. We are pleased that you're happy with the care and communication for your mother-in-law at Bridge Haven.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G V (Son of Resident) published on 2 February 2023 Submitted via Postal Card
Overall Experience

Mum has settled in very quickly and we are all happy at the care provided for her. The staff are lovely and there are lots of activities to keep Mum engaged. Overall, would recommend to anyone.

Reply from Lorna Berry, Receptionist at Bridge Haven Care Home

Many thanks for your review. We are happy Mum has settled and is enjoying being with us at Bridge Haven.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A L (Daughter of Resident) published on 1 February 2023 Submitted via Website
Overall Experience

I have been very impressed with the care and attention Dad gets from most of the staff. The home appears clean and well-organised. He is very happy in Bridge Haven and appears more relaxed and content in this home.

Reply from Anita Easton, Home Manager at Bridge Haven Care Home

Thank you for your review. I am very pleased to hear you feel dad is more settled and happy with us at Bridge Haven. If you ever have any concerns or queries, my door is always open.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 March 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Bridge Haven Care Home.

Upcoming Events

There are no upcoming events for Bridge Haven Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Bridge Haven Care Home.

Accreditations

There are no accreditations posted yet for Bridge Haven Care Home.

Meet the Team (1)

Emmanuel Armah
Emmanuel ArmahJob Title:Registered Home ManagerJoined: 2023

Registered Home Manager at Bridge Haven

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bridge Haven Care Home to verify any information. View our terms and conditions. Bridge Haven Care Home has an Enhanced Service -more info.