






Bridge Haven Care Centre has a rural setting in the village of Bridge, close to the city of Canterbury in Kent. It provides care and support for older people living with dementia and strives to give them a new and exciting quality of life during their time at the home.
The home’s philosophy of care is to eradicate loneliness and boredom by promoting social interaction and engagement.
Avante Care and Support...
Care Provided by Bridge Haven Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 53 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fee covers all dietary and hydration requirements: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; medication administration/assistance; entertainment/companionship; personal care, cleaning and some outings. Hairdressing is not included although hair washing and drying is provided under personal care. Newspapers and some outings are also not included. Top-up fees are considered.
The price(s) shown are provided by the care home. Contact Bridge Haven Care Home for full pricing details and T&Cs.
Contact Bridge Haven Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avante Care & Support
- Voluntary / Not for Profit Owned
Person in charge
- Emmanuel Armah (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2012
- Number of floors: 1
Room Information
- Single Rooms (53)
- Single Rooms with ensuite Wet Room (22)
Bridge Haven Care Home Reviews (81)
Bridge Haven Care Home has a Review Score of 9.5 (9.489) out of 10, based on 27 reviews in the last 2 years.
Over all time Bridge Haven Care Home has 81 reviews.
Bridge Haven Care Home is a lovely place, all the staff are very friendly and approachable. My mum has settled very well and is very happy. We were concerned about her going into care but the home was wonderful from day one and I would recommend them to anyone.
My personal thanks to all the staff for being extremely attentive and supportive, one member of staff, in particular, goes above and beyond to make everyone feel safe and cared for. All staff are caring, it is very clean and airy. It is lovely to see just how fond the staff are with their patients. Keep up the good work.
Our friend is well cared for and looked after and will be. One member of staff, in particular, has looked after my friend and is always kind and cheerful, takes his job very well and is always keeping us in the picture. My wife and I are always welcome.
Mother has been in the home for over 12 months. Staff are welcoming and know who I am here to see. Staff are attentive and friendly to my mother who has advanced dementia and Parkinson's. Key staff tend to ensure mum feels comfy and relaxed. Always staff present and happy to help. Make visits more enjoyable and reassuring.
Staff are very kind to my mother and all her needs met. The meals look appetising and Mum has put on weight! She has a lovely room that staff keep clean and tidy.
Bridge Haven is a fabulous care home providing care, support and companionship for both residents and relatives. I have found the team from carers to senior management open, approachable and thoroughly professional. My relative cannot speak highly enough of the team.
My mum has been smiling from ear to ear since coming to Bridge Haven Care Home. The staff are very friendly and always make Mum feel welcome and involved in all activities.
My mum went to Bridge Haven Care Home in November last year after her previous home closed down. I have nothing but praise for all the staff taking care of my mum; she now has everything she has craved since she was diagnosed with vascular dementia. It was so hard at home, but knowing she is being looked after and having a range of activities to keep her occupied is lovely to know and stops me worrying about her. I see her every week, and the look on her face when she sees me melts my heart. Thank you to everyone at Bridge. I would recommend them to anyone who asks me.
Many Thanks for your feedback. I am so pleased to hear how happy your mum is here at Bridge Haven and that you would recommend the home to others that means a lot.
After looking at 27 other homes, we struck gold with this one. Care and interaction are spot on, and the activities are often and engaging for the residents. My mum thinks of Bridge Haven as home. Bridge Haven suffers from the same government underinvestment as all others, but they hide it the best.
Thank you for your review. We are so pleased you picked Bridge Haven for your mum, we love having her with us.
I would highly recommend Bridge Haven Care Home. It has a lovely feel about it. The lounges are set out really well rather than residents all sitting around in a circle. My mum is really happy here and has been here over a year and a half now and I am very pleased with the home. The staff are lovely. Very caring and understanding and keep the family updated at all times. It is lovely to see their social media page with my mum's smiling face on there from time to time so that we know what activities she has been up to.
Many thanks for your review. Our social media page is a big part of our home and it is lovely to hear feedback regarding it.
I had promised my mum that she would never go into a care home, sadly when we could no longer cope, we had no choice (last August 2022). We spent days visiting and reviewing all homes in a wide spread area, some I wouldn't let my dog live in. Bridge Haven has not only eased the pain and guilt for me, but I know my mum is being looked after far better than I could have hoped for. She is treated with respect, love , kindness, friendship and warmth. Bridge Haven is one of the only care homes I know that ensures that the residents are kept entertained with plenty of activities. Bridge Haven gives more than just special care for my mum, they are always supportive to me. I feel included and comfortable amongst them. In my opinion, the staff are Bridge Haven. They are amazing and wouldn't hesitate in recommending them to anyone. Thank you, to you all.
Thank you for your lovely review, I am so glad you are happy with Bridge Haven. We like to count the residents as our own family and their family too. My staff are there to support all residents and family members. We do like to have a busy and varied activity schedule here at Bridge Haven.
Our friend is extremely well cared for. Her room is always spotless, and she always praises the staff and the food. When we visit, the staff we meet are obviously very caring and can answer any questions we may have concerning our friend's well-being.
Many thanks for your review; it is much appreciated. I will make sure the comments are passed to my domestic team, who go out of their way to keep the home clean and fresh.
Whenever I visit my sister, I am impressed by the kindness of any member of staff I speak to. All the staff I have observed, whether dealing with my sister or any other resident, respond with sympathy, patience and understanding and also show affection to those who seek it, as my sister does.
Many thanks for your response. I am pleased to hear that the staff here at Bridge Haven are delivering such a high level of care and understanding.
My mum has been a resident here since 2017, the staff and management at Bridge Haven Care Home have always been caring, considerate, respectful and attentive to the needs of the people in their care. I don't have one specific experience to refer to as there have been so many examples of the above over the years, always good.
Many thanks for your review, I am pleased to hear you're so happy with the care and respect your mum has received and is receiving here at Bridge Haven. It's our pleasure to have mum here with us as part of our Bridge Haven Family.
My Great Grandma went to heaven at Bridge Haven after being there a long time. But every time I visited with my granddad or my mum she was happy and the staff made her smile and gave me some biscuits. She loved Bingo.
Thank you very much for your review. I am glad your great grandma was happy here with us and I am glad to hear the staff looked after you as well. All the best to you and your family.
Very pleased with the care my mother received. Staff are very friendly and confident. The place was always clean and tidy, the food was very good, and the patients were always looked after well. Could not have asked for more for my mum during her final time with us.
Many thanks for your review. It was a pleasure to have your mum here with us. Many thanks.
The facilities are excellent, and there seems to be plenty of top-quality equipment to look after each resident and their individual needs.
If there are any issues at all, a senior nurse calls immediately, and communication with the family is constant.
Mum is never left on her own and is constantly checked, supported, entertained and looked after.
The food seems very good, and Mum never seems to be hungry.
She seems very content at all times, and as a family, we are very happy that she is safe, comfortable and happy.
Thanks for all you are doing for her.
Thank you for your review. It is so nice to hear you as a family as so happy with us all at Bridge Haven. I am lucky to have a good staff team with me here at Bridge Haven who treat the residents with love and care like one of their own.
All of my mother-in-law's needs are being met on a daily basis. All staff are very attentive to her moods and needs. Communication between staff, client and family are very good. Any issues are dealt with very quickly. We can phone at any time and nothing is ever too much trouble.
Many thanks for your review. We are pleased that you're happy with the care and communication for your mother-in-law at Bridge Haven.
Mum has settled in very quickly and we are all happy at the care provided for her. The staff are lovely and there are lots of activities to keep Mum engaged. Overall, would recommend to anyone.
Many thanks for your review. We are happy Mum has settled and is enjoying being with us at Bridge Haven.
I have been very impressed with the care and attention Dad gets from most of the staff. The home appears clean and well-organised. He is very happy in Bridge Haven and appears more relaxed and content in this home.
Thank you for your review. I am very pleased to hear you feel dad is more settled and happy with us at Bridge Haven. If you ever have any concerns or queries, my door is always open.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Bridge Haven Care Home.
Accreditations
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Meet the Team (1)

Registered Home Manager at Bridge Haven
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