






Bridge Haven Care Centre has a rural setting in the village of Bridge, close to the city of Canterbury in Kent. It provides care and support for older people living with dementia and strives to give them a new and exciting quality of life during their time at the home.
The home’s philosophy of care is to eradicate loneliness and boredom by promoting social interaction and engagement.
Avante Care and Support...
Care Provided by Bridge Haven Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 53 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fee covers all dietary and hydration requirements: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; medication administration/assistance; entertainment/companionship; personal care, cleaning and some outings. Hairdressing is not included although hair washing and drying is provided under personal care. Newspapers and some outings are also not included. Top-up fees are considered.
The price(s) shown are provided by the care home. Contact Bridge Haven Care Home for full pricing details and T&Cs.
Contact Bridge Haven Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avante Care & Support
- Voluntary / Not for Profit Owned
Person in charge
- Emmanuel Armah (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2012
- Number of floors: 1
Room Information
- Single Rooms (53)
- Single Rooms with ensuite Wet Room (22)
Bridge Haven Care Home Reviews (81)
Bridge Haven Care Home has a Review Score of 9.5 (9.489) out of 10, based on 27 reviews in the last 2 years.
Over all time Bridge Haven Care Home has 81 reviews.
The outstanding benefit of Bridge Haven Care Home is the amazing dedication, love and care that the staff show towards their residents. I am very relieved to know that my wife is receiving this level of attention in her hours of need.
Thank you so much for your response. Many thanks.
Relatives meeting in January to discuss activities/care and all issues at the home. Made to feel welcome and involved in all aspects of loved ones' experience in the home.
Nothing is too much trouble.
Many thanks for your review. We are glad that your mum has settled so well.
It was lovely to be able to see my friend in a more relaxed setting following the restrictions of lockdown. She looked clean and happy. She has a good relationship with the staff who treat her with consideration and respect even though she can be difficult at times. It was a hot day, so she was provided with a cold drink. The staff were attentive, making sure that the residents drank the drinks provided. On the day I visited, the staff were good-humoured and efficient.
One suggestion is that name badges would be nice for all staff, so we can talk about them to Mum and know ‘the family’. Thank you.
I cannot praise too highly the care and attention that my wife has received since becoming a resident over 2 years ago. Whenever she has had any problems, they have been attended to in a most professional and compassionate manner. The way that they coped with the multitude of problems thrown at them by the pandemic deserves the highest praise. During this time they also managed to keep us fully informed of all that was happening. Many, many thanks.
The staff team have worked to the best of their ability through these difficult times and will be supported by these kind words. Thank you.
The team at Bridge Haven has taken exceptional care of my mother since she moved there last summer. They are always kind and compassionate and take the time to ensure she has everything she needs, or just to chat with her. They have maintained the highest levels of safety throughout these difficult times, monitoring testing of all visitors and offering sensible solutions to the limitations forced on them by the Covid pandemic. The home is clean and beautifully maintained and offers a huge range of activities and support for its residents. It genuinely feels like a "home from home" environment.
We thank you for your kind words and we will continue to support everyone at Bridge Haven to remain safe as we can in these unprecedented times.
Very caring and supportive to mum. The care home staff are always so welcoming and I greatly appreciate the support they have given me during this difficult period.
It has not been easy with the social distancing restrictions, but they have done their best to facilitate visits when allowed.
I have only rated the room ‘Good’ below as I have been unable to see inside yet because of the pandemic, but this is no reflection on the facilities.
The care and love that my mum received from all the staff at Bridge Haven was unprecedented. This wasn’t a care home, it was her home and the staff were her family. They made her laugh, smile and she was happy. They went out of their way to ensure that Mum was clean, safe, happy, well-fed, entertained and loved. Some of the care staff even visited Mum in hospital on their days off. Their care didn't only focus on her, but also on us and we miss them very much.
We would welcome you as a family to remain in touch with the home and a cuppa will always be here for you. Best wishes from all at Bridge Haven.
Absolutely excellent care in the last months of my mother's life. A lovely location.
We were so happy to support your mum to enjoy the last few months of her life here at Bridge Haven.
The care my husband has received in Bridge Haven is second to none. He is always treated with respect and dignity. The staff interaction with the residents is always with humour, sympathy and caring. The meals are well planned, nutritious and beautifully presented. The cleanliness is superb as is the laundry service. Definitely 5 stars.
Thank you, Lorna, for your comments about Bridge Haven. They will be shared with the staff.
I am so happy and relieved to have found a care home for my Mum where residents are treated as the individuals they are. The extremely dedicated team, including carers, activity coordinators, kitchen, domestic and maintenance staff (alongside the management and administrative team) work really hard to provide a home from home atmosphere. I am particularly impressed with the variety of activities and outings arranged which provide much-needed stimulation and interest for the residents.
Thank you for your kind comments. We all feel like one big family here at Bridge Haven and try our best to make everyone feel at home.
They are very helpful.
The kitchen staff are lovely and cook what they can for the individual residents where possible.
Thank you for the lovely comments about the home. I will pass these on to our staff.
We searched other homes again when my wife needed residential care in 2017. Bridge Haven again came out as the best, hence my opinions listed below;
1. Dedication of staff.2. Staff appear to really enjoy their job.
3. Design and layout of the building.
4. Food of excellent quality and variations.
5. Never smells.
6. Lovely outdoor areas.
7. Often & regular entertainment.
8. A very bright, airy, welcoming and open plan aspect.
9. Family forum to involve residents families.
Thank you for your positive feedback, we value all comments from residents and their family members. We are very proud of our staff and their dedication to those whose home they work in
My Aunt was a demanding resident, resisting attempts at personal care. Despite this, the home did all they could to ensure her needs were met and her dignity retained.
The most caring home you could ever wish for. The staff genuinely care about the patients. It's always spotlessly clean. The food is of a high standard. The facilities are plentiful with a cinema, pub and tea rooms and the staff go above and beyond for all patients and their families.
My dear mother in law is very well looked after and in the only safe place. The staff are good at what they do but are often not supported by the use of agency staff who are often untrained.
They are all friendly to visitors and residents alike.
The staff work very hard and are motivated to help all the residents.
I visit at least twice a week and always feel welcome. I go at various times and have no complaints.
Overall I am satisfied with the running of the home and feel my mother in law is safe, well fed and in the best possible place.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bridge Haven Care Home.
There are no upcoming events for Bridge Haven Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Bridge Haven Care Home.
Accreditations
There are no accreditations posted yet for Bridge Haven Care Home.
Meet the Team (1)

Registered Home Manager at Bridge Haven
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bridge Haven Care Home to verify any information. View our terms and conditions. Bridge Haven Care Home has an Enhanced Service -more info.