
I have found standards of care to be excellent. Mum is well looked after emotionally and physicallyHelen S(Daughter of Resident/Service User)



I have found standards of care to be excellent. Mum is well looked after emotionally and physicallyHelen S(Daughter of Resident/Service User)



Marston Court is a thirty-nine capacity care home located in Oxford, dedicated to person-centred methods and offering quality residential, early-stage dementia and respite care for older people.
Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.
Carers respect clients...
Care Provided by Marston Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Marston Court for full pricing details and T&Cs.
Contact Marston Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Sharon Fenn (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1996
Room Information
- Single Rooms (39)
Marston Court Reviews (107)
Marston Court has a Review Score of 9.8 (9.824) out of 10, based on 18 reviews in the last 2 years.
Over all time Marston Court has 107 reviews.
Marston Court have been welcoming and caring throughout my mother's stay, all members of staff are friendly, helpful and seem to be very happy to work there. I have complete confidence in their abilities to sensitively meet my mother's needs and keep me informed and included.
Thank you so much for your lovely feedback. We're delighted to hear that you and your mum have felt so welcomed and cared for at Marston Court, and that the warmth and happiness of the team comes across in their work. It means a great deal to know that you have confidence in our ability to meet...
My dad's best friend is a resident in the home, and my mum was concerned about him being admitted. Although an older home, all staff were friendly and approachable. We sat with the resident for drink, he had his breakfast as well. Communication with all staff was knowledgeable. My mum and I left knowing he is in the right place, being cared for.
Thank you so much for sharing your experience. We completely understand how worrying it can be when someone you care about moves into a home, so it's lovely to hear that our team were able to put your mum at ease. We're glad you felt welcomed, that you could spend time together over a drink and...
From moving in 13 months ago until his recent death my husband has been cared for in the most amazing way by every single member of staff with loving courtesy and encouragement to have as fulfilling a life as possible.The whole family have also benefitted enormously by being involved with many activities provided, and the same level of care shown to us. It is a wonderful home and I highly recommend it.
Thank you so much for sharing such a heartfelt review. We are deeply sorry for your loss and are truly honoured that we were able to care for your husband during his time with us. It means a great deal to hear that he was supported with such kindness, encouragement and compassion, and that he was...
The home is spotlessly clean, food is well presented and tasty and smiles, from every member of staff, plentiful. A 'homely home' and one I recommend.
What a really lovely 5- star review, we are so grateful for your very kind words about our home and team members. We pride ourselves on creating a homely environment and for that to be recognised by residents' families means the world to us. We also really appreciate you recommending us, you cant...
My father is staying in Marston Court for respite care while his wife is in hospital. I found the whole process from the in-home assessment by the management team, to getting Dad settled in, was professional, personable and stress-free. During Dad's stay, we have found the whole team extremely caring and approachable. Dad has settled in very well, and I attribute this to the professionalism of the care team.
Thank you for taking the time to share your experience. We're very pleased to hear that the process, from the initial assessment through to your father settling in, felt professional, supportive and stress-free. It's lovely to know that your father has settled in so well during his respite stay and...
Marston Court have provided my father-in-law with respite care just when we needed it! The staff made us all very welcome and provided great support and kindness to my father-in-law. I cannot thank them enough for helping us when we were at a crisis point!
Thank you so much for your kind and heartfelt feedback. We're really pleased that Marston Court Care Home was able to support your family at such a difficult time. It means a great deal to hear that the team made you feel welcome and provided your father-in-law with the care, kindness and support...
The facilities are great and the property is well maintained.
Thank you so much for your kind feedback. We're delighted to hear that your uncle is settling in well at Marston Court Care Home and that our team have been able to support him quickly, kindly, and professionally. It's wonderful to know that you're happy with the facilities and the care he's receiving - your encouraging words mean a great deal to the whole team and will be shared with them.
My mum has been in Marston Court since January 2025. I recently retired and me and my wife were working in a new care home which opened in 2024. My only criticism of Marston Court is the residents rooms are not ensuite. However Martson Court has a very good staff to residents ratio. The whole of staff are very caring/considerate/helpful and have a true passion for there work. They make me feel that my mother is cared for with the upmost respect. Well done!
Thank you for leaving us such a lovely review of our home and the team here. Respect is something very important to us, so I'm glad this is visible. Do let us know if there is anything further we can do for your mother.
I would highly recommend this lovely care home. The staff from management, carers, activity staff, cooks, cleaners etc. are all so friendly, it's very heart warming to see how much the residents are centre of importance to them. They encourage them to enjoy and participate with daily activities. The atmosphere is amazing and lovely to see everyone enjoying themselves. All staff are a credit to the running of such a loving and caring place. Mum loved her last 5 1/2 months there. We will miss them because they became like family.
Thank you so very much for your really lovely words about our team, the home and the care we give to our residents, this has made our day. We are so grateful, thank you. We pride ourselves on being a home-from-home care home with a family feel where everyone is seen and part of our Marston...
I'm pleased my mother-in-law has settled into the home well, the staff are excellent towards my mother care, (dementia). As a family, we are very happy to know my mother-in-law is secure and her needs are being attented too. The ratio of staff to residents is far better than the private care home I work in as a receptionist/Hairdresser.
Thank you for leaving us a lovely review of our home, we really appreciate the feedback. That's really interesting to know about the staff ratio, we appreciate you telling us. If we can assist your mother-in-law any further please do reach out, we'd be happy to help.
We have been incredibly impressed with the care that my dad has received but also with the patient and understanding way that all the staff have helped us to settle dad in the Marston care home. Learning to live with dementia has been incredibly tough for us as a family and the staff have all gone out of their way to make my dad and his family feel safe and cared for.
Thank you for leaving us a 5-star review, it means the world to us. We understand the dementia journey can be tough for the whole family so if there is every anything you need from us, please do reach out. It's an honour ad a privilege caring for your dad.
From the first time my mum and i walked in Marston court, we was welcomed with smiles and very friendly staff and residents. The care home is immaculate, bright and such a happy place for my mum to stay. She's only been there 3 weeks and is a completely different person. Happy, more healthy. Which is so nice to see,as she has dementia and was inclining at home on her own. Everything in Marston court, down to the staff, cleanliness the food. Entertainment i could go on and on. Absolutely fantastic place for any elderly person needing to reside in a care home. I really can't praise it enough.
Wow, what a fantastic review of our home; we are so incredibly grateful to receive this incredible 5-star review. Our team will be so thrilled to read your feedback. We cannot get a better review than this. Thank you so much. It is an absolute pleasure caring for your mum; she makes us smile so...
We are so grateful that my mother was treated with such dignity and respect in her final days.
We will never forget.
We are so sorry for your loss, it was a pleasure caring for your mother - she will be missed by us all. Thank you for your kind words about our home and the team here, we really appreciate it. Our condolences to you and your family from everyone here at Marston Court.
My husband was admitted for a weeks respite at short notice and from speaking to the first contact + their manager, I had a very good feeling about the home This feeling remained where I took him in. The staff were welcoming and the home was clean and well cared for. The home had a very welcoming feeling and was felt by the visitors were went in to see my husband. We would definitely use Marston Court again. Thank you to all staff.
It's absolutely our pleasure! We loved caring for your husband and meeting you. Please let us know if there is anything further we can do for you and do contact us if you'd like to book our respite service again. We have some great events planned this year, do join us - we'd love to see you both.
All of Dads needs were completely catered for. Nothing was too much trouble and the staff friendly and attentive at all times. As relatives we were never made to feel unwelcome or in the way. Marston Court is highly recommended
Thank you so much for leaving us a 5-star rating and for your personal recommendation of our home - we are so grateful.
Having visited Marston Court on many occasions prior to and since her admission, we have always been very impressed with the loving, thoughtful, kind and outstanding care.
The staff are very patient and do their very best to listen, observe and meet the needs of the residents.
There is a lovely open space where a variety of activities take place, including a gentle exercise class for those who wish to attend, also musical activities etc.
Last year we attended a very special live musical event in the garden, which included a display of owls.
Heartfelt thanks to all of you for your wonderful care.
Thank you so much for a truly wonderful review of our home. We greatly appreciate it! Our team will be so thrilled to read how highly you praise them and the care they provide to our residents. Please do come and say hello next time you're visiting your friend, we'd love to see you.
Marston Court is a well-organised care home with caring staff that do their utmost to make residents feel at home. My elderly friend has just moved in and the staff have been immediately attentive to her needs enabling recovery after a hospital stay. It is a relaxed environment with light rooms and plenty of social spaces. Residents are split into 4 households each with their own lounge-dining room that creates a more homely feel. Residents also have access to the wide range of activities available in the day centre space. Music, exercise sessions and social activities are available daily. I am very impressed with the organisation around medical needs which has lifted a burden from family and carers making it easier for us to spend relaxed time with my friend. There are always plenty of staff on duty visibly responding to the residents' needs. It is easy to communicate with the manager and deputy manager who have been present and helpful even over the Christmas holiday period.
Thank you for such a fabulous review, we are really grateful. Our employees will be really pleased to read how highly you rate our care and facilities of the home. We hope you can join us for one of our many events this year, we'd love to see you. If there is anything else we can do for you or your loved one, please let us know.
Mum has been a resident at Marston Court for 3 years now and although some staff have moved on in that time generally I have found standards of care to be excellent. Mum is well looked after emotionally and physically, staff chat with Mum and to the family and anything we ask for is usually provided and any concerns are addressed. There are various activities provided for residents and the food is excellent. Overall, I am very happy with Mum's care. I always feel welcome to come and visit Mum at any time.
Thank you for your lovely review, we really appreciate it. It is lovely to read how highly you think of our home, the care received and our staff. You're more than welcome to visit us anytime.
I arrived under strained circumstances with a friend who was not sure that he really wanted to be there. Within 2 minutes of him getting out of the car a member of staff appeared (on her break) and started a conversation. Within 30 minutes my friend was walking in with respectful and kind staff all around him. Not one member of staff judged us. They showed nothing but love and understanding. The atmosphere inside was one of fun, laughter and enjoyment. Everyone around us seemed to be happy and looked at ease.
I appeared later that night and wondered if I would see another side. I needn't have worried. Staff and clients were pottering around and the whole place seemed calm and content.
When I called the care home the same bubbly atmosphere came down the line - the lovely lady that answered knew all about the gentleman I was calling about. I was given an update without her having to go and ask anyone else. I love this place and believe that my friend is now happy and safe.
Thank you for your amazing review; we are so grateful. The staff will be so thrilled to read how highly you rate the care, facilities and atmosphere here at Marston Court. We love having your friend reside with us, she has settled in well. Please join us for afternoon tea.
Every member of staff was great. I would recommend this care home to everyone.
Firstly, from everyone here at Marston Court, we send our condolences to you and your family. We loved caring for your mother and she will be missed. Secondly, we really appreciate your recommendation of our home. The staff will be so thrilled to hear this, thank you so much.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 July 2018Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Marston Court.
There are no upcoming events for Marston Court.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Accreditations
There are no accreditations posted yet for Marston Court.
Meet the Team (1)

Sharon started working in a residential home in Oxford in 1982, initially part-time helping with evening refreshments and weekend care work whilst still studying. Sharon’s plans were to join the Police, however, she soon realised that working in care was to be her pathway, never leaving but gaining experience in all job roles until becoming a Home Manager in 2001.
Sharon currently manages Marston Court in Oxford gaining a ‘Good’ with one ‘Outstanding’ on the last CQC Inspection.
Sharon has many hobbies outside of the workplace including playing in a brass band, playing the flute, vice president of the Sandford on Thames WI, spiritual and reiki healer. Sharon will often play her flute for the residents or runs an activity of crafts & flower arranging.
Frequently Asked Questions about Marston Court
What types of Care is Marston Court registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Marston Court have?
There are 39 Single Rooms.
What are the Facilities & Services at Marston Court?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room are some of the Facilities & Services.
How far is Marston Court to the centre of Oxford?
1.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Marston Court to verify any information. View our terms and conditions. Marston Court has an Enhanced Service -more info.